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Willowbrook House

St Arvans Crescent, St Mellons, Cardiff CF3 0FD
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Willowbrook House, Cardiff
Willowbrook House, Cardiff
Willowbrook House, Cardiff

Willowbrook house is a family run and owned organisation. They pride themselves on their open and transparent policy to the care they provide.

Care Provided by Willowbrook House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Willowbrook House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Amos Nursing Homes Ltd
  • Private Owned

Person in charge

  • Anna Dowers(Care home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (110)
  • Single Rooms with ensuite Wet Room (110)

Visiting

  • visiting hours flexible

Parking

  • car parking available

Willowbrook House Reviews (25)

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9.5

Willowbrook House has a Review Score of 9.5 (9.523) out of 10, based on 18 reviews in the last 2 years. Over all time Willowbrook House has 25 reviews.

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Review from Michael S (Son of Resident) published on 7 May 2019 Submitted via Website
Overall Experience
In 18 months mum has been at home, there has been constant upgrading eg
designated coffee room with coffee machine for residents and family get-togethers, major repairing of the quadrangle to improve accessibility for residents going outside in the sun and bedroom refurbished.

All staff are friendly and create a welcoming atmosphere for residents and visitors - they have done their best to create a homely environment. Mum's sisters often say that if they need to go into a home, let it be Willowbrook.

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Review from Barbara L (Daughter of Resident) published on 6 March 2019 Submitted via Website
Overall Experience

My mother has been a resident at Willowbrook House for the last four and a half years. The care she receives is exemplary. The building is clean and fresh, the reception is welcoming. The carers are always friendly to me and caring and compassionate towards my mother. I feel as though we are amongst friends when we visit, and that Mum is a personal friend of the carers and nurses, as well as a person in need of dementia care.

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Review from Vivienne M (Wife of Resident) published on 2 November 2018 Submitted via Postal Card
Overall Experience

I am very happy with the care my husband receives at Willowbrook. The staff are caring, attentive, kind and professional and my husband's needs are always met. The management are approachable, available and always willing to talk with me to address any concern I may have about my husband. The carers are outstanding and treat all residents with respect and huge understanding.

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Review from Gladys B (Partner of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience
This care home is absolutely wonderful, patients are well looked after, bathed, shaved, clean clothes on every day well fed.

Rooms spotless no smells staff are very friendly and helpful. Nothing is too much trouble for them. You are made very welcome each time you visit this gives me peace of mind.

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Review from Beverley L (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card
Overall Experience

I'm very happy with the care my mum receives here. The staff are so kind to her, they laugh with her, she is always clean and tidy and very well cared for. The staff genuinely care about the residents.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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