The Newton Grange Residential Care Home

Langland, Newton, Swansea SA3 4QD

The Newton Grange Residential Care Home is set in the delightful village of Newton and offers residents a peaceful and tranquil setting to experience the highest quality of life.

The residential home is a small and charming setting with friendly, professional and highly trained carers who are led by a dedicated management team.

Each bedroom features modern en-suite facilities and residents are encouraged to bring their own personal possessions to create a 'home-from-home' atmosphere.

The home offers several sitting areas for those who wish to relax and take in the views over Mumbles Castle and the city of Swansea.

Newton Grange has strong community links and offers residents mini-bus transport to Mumbles, Swansea city and the Gower peninsula.

Group: Langland Care Ltd

Person in charge: Mandy Jones (Manager)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 17

Shared Rooms: 2

Rooms with ensuite WC: 17

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on The Newton Grange Residential Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 9.9 (maximum of 10) for The Newton Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for The Newton Grange Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.926 for The Newton Grange Residential Care Home is calculated as follows: ( (189 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Newton Grange Residential Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 7 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 The Newton Grange Residential Care Home has a Review Score of 9.9 (9.926) from 17 Reviews


Average Ratings

  • Excellent
    17
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Newton Grange Residential Care Home?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Newton Grange Residential Care Home

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    4
  • Son of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

My partner and I have been visiting a very close friend who is a resident of Newton Grange every week for the past ten months.
She is very frail, both physically and mentally, and in need of a great deal of assistance.
We have been very impressed by the care and support given her by all members of staff.
They have treated her lovingly and with dignity, and as a result, she is happy and contented at Newton Grange.
The concern shown by staff and management was very apparent last summer when our friend's husband passed away.
Though she was in a wheelchair a senior carer accompanied her to the funeral and stayed with her throughout the day.

How likely would you be to recommend The Newton Grange Residential Care Home? Likely

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Average Rating:   4.5 out of 5

I was very upset when my mum was going into a home because I promised my mum I would never put her in a home, but I know that it has to be done. I went to see mum and she was so happy, all the staff are fantastic, her room is fantastic and the staff always get time to stop and talk to mum. They go out every week, has her hair done every week and when it is a residents birthday they cook a birthday cake for them.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

After visiting numerous care homes for my mum, it was a delight to walk into Newton Grange. The atmosphere was calm, welcoming and extremely homely.
Having worked in care myself I knew exactly what I was looking for and expected from a care home.
The staff, food and accommodation are excellent and I would, without hesitation, recommend Newton Grange today.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Newton Grange (near Mumbles, Swansea) is a very well-run care home, which has developed a happy and contented atmosphere. The manager and carers are genuine and sympathetic in the way they relate to and look after the residents. My aunt has become settled and very happy in the home, and it has become a pleasant duty to visit her regularly. I have Power of Attorney for her money and health and I am very satisfied with what she receives there.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Residents treated with respect and dignity.

Excellent care, food is nutritious and always looks tasty with a good variety.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother, who is disabled and suffers with moderate Alzheimer's, was very reluctant to leave home and live at Newton Grange. Within a very short time, however, she became very comfortable and contented and now refers to Newton Grange as "home".

She has always been provided with highly personal and deeply compassionate care, which she loves and has formed close friendships with fellow residents and members of staff.

At this stage in her life, Newton Grange is absolutely the best place for my mother and this frees me from the burden of worrying about her happiness and safety. The small size of the home is a huge advantage as residents and staff know one another very well. The staff are, without exception, superb and they treat my mother with great fondness and dignity at all times.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mum was in Langland following a brief stay in hospital after a fall shortly after Christmas,the care that she had and support from the staff there were second to none, just wanted to say thank you for everything that you did xx i am running in the Swansea bay 10 k in a couple of weeks and i wish to do it for Newton Grange care home, how do i go about doing this?

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother suffers from dementia and after a fall and a brief stay in hospital, she required 24-hour care. We placed her with Newton Grange after meeting the manager. We had tried a few other homes but this was our preferred placement.

I am amazed how well my mother settled in. The staff are absolutely wonderful, plenty of stimulation, good quality care and home cooked food. She is very happy there although before the fall she had resisted any suggestion of going into a home. Hairdressers, doctor, entertainment on some nights are all provided to the residents. The staff also provide stimulation with activities eg. films, quizzes, making cakes and other activities.

My mum is clean, happy, well fed and content. Her room is excellent. I can't thank them enough.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mum needed to go into residential care due to dementia and I visit her often. The staff are always friendly, helpful and caring. All the residents are treated with dignity, respect and well cared for.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Beautiful views from my bedroom window. Friendly people.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mam was brought in here early December for emergency care (due to wandering) social services placed her here. I have been very happy with the friendliness of management and all of the staff I have met over the last few weeks. They have all made mam and myself very welcome and comfortable and answer any questions I have had.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Great place, great home, great staff, great atmosphere. Well done on the service you provide.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are like my friends, the kindness I receive I will never forget. I've never felt so at home and I'm 80 years old.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father lives at the home, we are all grateful for the care he receives there, it is second to none. The food, the environment and the devotion of the staff you would not find anywhere else. The home has stunning views and we are very glad we chose Newton Grange.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

We are a big happy family hear at Newton Grange, it's like home from home.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent service, it's simply "home".

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

I live at the care home, I feel safe and secure, the staff are lovely the food is great and I love my room, the views are out of this world.

How likely would you be to recommend The Newton Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

2 Bed Vacancies

posted 27 Apr 2018

Newton Grange is a small and very popular home and rarely has a bedroom available its very homely and run by the most dedicated staff and has an excellent inspection report from the CSSIW.

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Care Home Idol 2016

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