Search...

Red Rose Care Home

Park Road, Garden City, Ebbw Vale, Blaenau Gwent NP23 8UP
Red Rose Care Home Logo
Jobs
Red Rose Care Home logo
Red Rose Care Home, Ebbw Vale
Red Rose Care Home, Ebbw Vale
Red Rose Care Home, Ebbw Vale

Red Rose Care Home strives to provide the highest quality of care possible, meeting the needs and wishes of each resident. The home is purpose-built and is at the heart of the community, just a short drive from Ebbw Vale.

The friendly team of carers helps residents with daily tasks, provides nursing care for people who have complex medical needs, palliative care, and respite care.

Each resident is unique and staff take...  

Care Provided by Red Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

There will be additional charges for extra services such as chiropody and hairdressing

Contact Red Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Cristina (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)

Red Rose Care Home Reviews (50)

Submit a Review
9.4

Red Rose Care Home has a Review Score of 9.4 (9.376) out of 10, based on 8 reviews in the last 2 years. Over all time Red Rose Care Home has 50 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Red Rose Care Home
Loading...
Showing 50 reviews matching selected criteria
Review from Pauline D (Sister of Resident) published on 14 December 2021 Submitted via Postal Card
Overall Experience

I've only visited my brother on a few occasions, and I am very pleased with the care provided. The staff who I've talked to are very kind, caring and always have a smile on their faces. That cheers up the residents and can also reassure visitors. I also feel my brother is part of a family member, not just a resident. Thank you all, much appreciated.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your lovely review. We want everyone at Red Rose to feel like they are part of the family, so I am glad to hear that you feel this is the case.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sian F (Daughter-in-law of Resident) published on 16 June 2021 Submitted via Postal Card
Overall Experience

Very supportive during end of life. Phone calls - able to confirm if hospital visit necessary. Able to visit - 1 of us once we were notified. All staff exceptionally friendly and easy to talk to. Entertainment and liaison with family outstanding.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your kind words it means a lot to hear that you had such good support from the home during a difficult period. It was our pleasure to look after you and your loved one throughout their stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison A (Friend of Resident) published on 5 June 2021 Submitted via Postal Card
Overall Experience

Due to Covid restrictions, I have not visited the home. However, staff and management are excellent at dealing with any queries. The use of FaceTime technology at the home has been great during the pandemic.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your thoughtful comments. I am glad that queries have been handled in an excellent way. We have all learnt new ways of communicating during the last year and FaceTime is a new firm favourite.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine M (Sister of Resident) published on 3 June 2021 Submitted via Postal Card
Overall Experience

Whenever I phone or go to the home the staff are very friendly and helpful. They take good care of my sister who is very happy living there. The home is always very clean and the food is excellent.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

We appreciate your kind words and the time taken to leave this feedback. We strive to ensure that everyone living at Red Rose has a good choice of food to choose from. We know that food is such an important part of our daily routine. We are glad to hear that you feel your sister is well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phillip H (Son of Resident) published on 1 June 2021 Submitted via Postal Card
Overall Experience

The staff at Red Rose Care Home are very considerate to the residents' needs. Although my mother has ill-health and is not as sharp as she was years ago, she constantly reassures the family "I'm being well looked after".

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you so much for taking the time to leave your feedback. We are so happy that mum feels well looked after as this is the most important thing for all of us at Red Rose.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne R (Daughter of Resident) published on 23 May 2021 Submitted via Postal Card
Overall Experience

My mother went into Red Rose Care Home on the day of lockdown in March 2020. It is difficult to give an accurate review as obviously, we have been unable to enter the home. What I can say is that considering the circumstances, my mother has seemed to settle well, is well cared for and seems to be happy. The staff seem caring and reassure us on the phone with any concerns we may have.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you so much for your feedback on the home. We appreciate that this has been a very uncertain time for you and your loved one. We are looking forward to welcoming you into the service soon. It is been a difficult year with the pandemic but I am pleased that communication has been there to reassure you during this difficult time.

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from T C (Great-Niece of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

I cannot praise Red Rose Care Home up enough. All the carers are amazing and one team member has been outstanding, I cannot praise her enough. Thank you.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your kind words they mean a lot to the team. We are so happy that you and your Aunt are having a positive experience at the home, it is always our pleasure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from B P (Niece of Resident) published on 27 April 2021 Submitted via Postal Card
Overall Experience

Wonderful, kind staff where nothing seems to be too much trouble. My aunt says she is happy and comfortable here, especially during such difficult times when vising has been limited.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you so much for your kind words. We are glad that your aunt is happy and that you are happy with the service provided.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D A (Son of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

My father and mother spent one week at Red Rose. They settled in after the first day and made it clear they liked being there. The staff were friendly and considerate and made my parents comfortable. They involved them in conversations by asking them about family and their interests. This made them feel at home. This was such a relief for the family. I found the nursing and caring staff very professional and I would like to thank the management for their advice during the initial assessment and their stay.

Reply from Olivia Shields, Marketing Assistant at Red Rose Care Home

Thank you, for letting us know how we are doing at Red Rose Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a fantastic day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card
Overall Experience

My father has been at Red Rose Care Home for 3 years. The staff are fantastic with him. The only time there are concerns is when no regular staff are on shift and they obviously do not know the residents. The regular staff here are caring, they listen to my concerns etc and I cannot fault them.

Reply from Ronnie Cavanagh, Marketing at Red Rose Care Home

Thank you for letting us know how we are doing. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a great day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marie T (Daughter of Resident) published on 8 November 2019 Submitted via Website
Overall Experience
Although my mother prefers to stay at home when we are away on respite, she does settle in due to the kindness of the staff. For my part, I am happy in the knowledge that the care provided is of a very high standard. I would like to give a special acknowledgement to the Manager, especially for her professionalism. The home is clean and well laid out. I especially appreciate that there is a qualified nurse on duty 24/7.

The lift could do with a bit of TLC and parking at the front, makes it difficult to access the home with my mother in a wheelchair along with her personal belongings.

Reply from Ronnie Cavanagh, Marketing at Red Rose Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Niece of Resident) published on 8 November 2019 Submitted via Postal Card
Overall Experience

Carers are very approachable, friendly and attentive. Noticed a change in the mood, sociability of m uncle since he has been at Red Rose and he has settled in well. He's personal needs are well met and he is always clean and well dressed, compliments to care, domestic and laundry staff.

Reply from Ronnie Cavanagh, Marketing at Red Rose Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian M (Brother-in-law of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience

In my view, everybody is so kind and understanding.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M J (Daughter-in-law of Resident) published on 19 November 2018 Submitted via Postal Card
Overall Experience

Available at all times to care for residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cliff J (Son of Resident) published on 19 November 2018 Submitted via Postal Card
Overall Experience

Friendly and caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elsie M (Sister of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

In my view, you all do wonderful work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen S (Daughter-in-law of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

My mother-in-law is well looked after, her room is always clean and warm. She is always clean and tidy.

Reply from Andrea Saunders, Business Development Manager at Red Rose Care Home

We are so pleased that you feel confident in the home and care team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K D (Daughter of Resident) published on 8 November 2018 Submitted via Postal Card
Overall Experience

All staff are very friendly and always smiling. Nothing is too much trouble for them. Very quick at solving problems and getting things done.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Malcolm S (Son of Resident) published on 8 November 2018 Submitted via Postal Card
Overall Experience

My mother is well looked after and the staff really care about the residents. Food is well liked by the mother and a good choice of meals. Overall, I am well pleased with the care and professionalism of the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie W (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

This home is lovely. All staff members are brilliant. If I want a chat, there is never a problem. Mam is looked after 100%. Mam loves it here. A very big change in Mam since she has been here. Mam is happy, so I am happy. I can sleep at night knowing Mam is looked after 24/7.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 18 May 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Environment
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Red Rose Care Home.

Upcoming Events

There are no upcoming events for Red Rose Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Red Rose Care Home.

Accreditations

There are no accreditations posted yet for Red Rose Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Red Rose Care Home to verify any information. View our terms and conditions. Red Rose Care Home has an Enhanced Service -more info.