Care Homes Owned by Banyan Care Homes Ltd

From the moment my wife and I visited the Boynes 6 weeks ago it felt warm and happy a special place that I wanted my father to live.. We had a lovely couple of hours being shown round the Boyes meeting staff and residents it was very reassuring. Dad moved in a week ago he really loves his room and has settled in extremely well. It's the hardest thing we've ever had to do, but made slightly easier when we receive telephone calls to say how much he's enjoying it. I cannot speak highly enough of the team at the Boynes nothing is too much trouble they really do go the extra mile.. We cannot thank you enough for everything you have done. we know you care as much as we do.

Our Mum's previous care home closed so we had to find a new place for her quickly. My sister-in-law found The Boynes and I'm so happy she did. Since our first contact everyone has been so friendly, caring and helpful. Mum has a comfortable room which is nicely decorated. All the staff are fabulous and have really helped Mum settle in quickly. Everything is very well organised and there are plenty of activities which Mum is encouraged to take part in. All the staff are so friendly and have helped with any queries we've had. The food is excellent and Mum loves all the puddings and cakes. Thanks you all. It's such a comfort for us knowing Mum is so well looked after.

The staff and management were lovely. Nothing was too much trouble. My wife was only in for two week respite. She was very well looked after. The food was very good. My wife is completely bedbound, but she was kept clean and changed regularly. The staff were so kind to her. It made me feel that I could relax as I knew she was safe and all her needs were taken care of. I will certainly let her go there again. I wouldn't want her to go anywhere else.

Mother well looked after.

My husband has been in The Boynes now for two months and I cannot thank the staff enough for looking after him. It has not been an easy time for either of us but I am confident that he is in a safe and caring environment. Thank you everyone.

It's said that leadership, and culture, are two sides of the same coin, and indeed Manager Nithin and his team truly epitomise this, and genuinely lead by shining example.

No complaints. Excellent all round.

My mum is 96 & has been a resident since September 2025 & the care she is receiving is 1st class. The staff are all kind & considerate to both residents & relatives. It has given the family peace of mind knowing she is safe & well cared for. Mum had lost a lot of weight she has put on nearly a stone since being there. Thank you for your care.

Staff and residents definitely know how to party with regular parties the highlight of the month.

The Boyne is a very impressive country house set in extensive gardens and mother's room enjoys extensive views across to the Malvern Hills.

Mum had been in a different care home for a few years and we wanted to move her but were unsure as to whether this was the right thing to do. However, from the moment we entered The Boynes we knew it was the best place for her. The Management Team and staff were incredibly helpful from the assessment to the transfer, and we were delighted that she settled straight away! She has now been there for 4 months and the only thing we wish is that she had moved to The Boynes years ago!

Mum stayed at The Boynes for a weeks respite. She had a lovely week. She said the staff were all very helpful and the care she received was excellent. The food was wonderful and she was very well looked after with cups of tea and lovely coffee. She also enjoyed going out to the Garden Centre with staff. I found all the staff to be very welcoming and friendly. From the cleaners to the Chef, The Management and Reception staff. They also have an excellent activity programme if you wish to take part. The home is kept very clean and there was a very cheerful atmosphere. I would not hesitate to recommend to others.

Truly exceptional!

My husband was at the Boynes for 6 weeks respite care when I was unable to care for him. He came home and needed much more support so he became a permanent resident at the Boynes. I am more than happy with the care provided. The staff are efficient very helpful to residents and visitors. The Boynes is run a lifelike hotel accommodation. I thoroughly recommend the care home for all that is offers.

I am the main carer for a lady who was admitted to the Boynes Care Centre. I and the person I care for have been helped every step of the way. It was a new experience for both of us and the staff at every level have been considerate and compassionate. It is a very difficult time for all concerned but I feel its been made that bit less worrying and stressful by all concerned.

It's always a pleasant atmosphere when visiting, and my grandmother seems to have settled in lovely. They always take part and have different activities going on, which is lovely to see. I think it can be short-staffed at times, but the staff otherwise are fabulous with the residents and are always happy to inform us of how my nan is doing.

All very good.

Happy with overall carer and support provided to my grandmother since being a resident at White Rose. Nothing is ever too much trouble. All the staff go over and above even though they are short staffed. Facilities are excellent keeping residents happy with different events, singer, bingo and much more. Also love the regular upload of photographs showing residents enjoying their day.

My mother has been at White Rose for 3 years she settled in well and is very contented. She is treated well and is happy. The staff are very experienced and look after and care for my mother very well. The only issue with the home it is understaffed.

When I visit staff are always helpful, kind and compassionate to the service users. Lovely homely atmosphere. My nan is very happy.