White Rose Care Centre

White Rose Way, New Tredegar NP24 6DF
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9.5 45 Reviews
  • White Rose Care Centre, New Tredegar
White Rose Care Centre, in Gwent, is registered to offer residential and respite care for up older people in a calm and homely atmosphere set up to respect personal freedoms.

The centre is located in scenic surroundings, though residents also have a selection of quiet and social areas in which to spend their days and many activities to enjoy.

The well-being and nutrition of residents is a core part of the service, as care staff look to maintain high standards that contribute to a healthy care sector.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1290
  • Self-Funded Residential Dementia Care: £1200 – £1290
  • RESPITE Self-Funded Residential Care: £1200 – £1290
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1290

These prices are only a guideline, please contact White Rose Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jayne Coburn (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority and private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • Open for visiting

Parking

  • Parking on site for all visitors

White Rose Care Centre Reviews (45)

9.5

White Rose Care Centre has a Review Score of 9.5 (9.501) out of 10, based on 9 reviews in the last 2 years.
Over all time White Rose Care Centre has 45 reviews.

Overall Experience
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Date Published
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Reviewer Connection to White Rose Care Centre
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Review from Gareth S (Son of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am writing to express my deep concern and disappointment regarding the recent decision to refuse my mother re-admission to the care home, after a hospital admission for a recent fall. My mother had been a resident at your care home and had considered it her home, where she built trust with your staff
and formed relationships. While she was in the hospital for necessary medical treatment we fully expected that she would be able to return to the environment where she felt safe and supported. Unfortunately, the decision to deny her return has caused significant distress to both her and our family. We were not consulted in advance to explore any alternative solutions. This sudden decision has placed my mother in a vulnerable position, caused emotional harm and created unnecessary uncertainty at a time when stability and familiarity are essential to her well being. During all the brief telephone conversations informing me of the refusal, no one asked me once about my mothers well being.
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Review from Hilary H (Sister of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On the 20th of February after almost 9 years, my brother was moved to a home which had Nursing care. During his stay at White Rose the care he received was given selflessly displaying compassion and when needed, tolerance in difficult situations. I cannot thank the Home Manager and all her wonderful
staff for how they looked after my brother. For me, it meant I was never worried about him as I knew he was in excellent hands. I am so grateful to all of you and I shall miss your familiar faces and friendly enquiries. I will never forget White Rose and thank you all for the care my brother received over the years.
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Review from Tina M (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was an urgent admission after a hospital stay, the manager was amazing and supported me and my siblings to feel comfortable in leaving our mother in good hands with people who care about what they do. I can not fault the staff for their understanding and care they provide my mum with. I can now
safely sleep at night knowing she is safe and cared for especially as the progression of her dementia is changing and challenging without white rose life would be difficult. Thank you all you deserve a gold medal.
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Review from M J (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, nothing too much trouble. Well looked after and cared for.
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Review from R T (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White Rose Care Home has provided excellent care for my father. He has settled in very well. The staff are all welcoming and friendly. They provide a fantastic service and are always available to help residents, family and friends. Highly recommend.
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Review from J M (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here. The staff are lovely and very friendly and they do plenty of activities and events which she enjoys. It gives me peace of mind knowing she is safe and well looked after.
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Review from Trudy W (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are excellent and so friendly. They are helpful and look after the people like their own families. The rooms are clean and tidy.
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Review from A B (Daughter-in-law of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White Rose Care Centre have been wonderful they helped us in our hour of need. My mother-in-law and we as a family have been made very welcome and part of the White Rose family. Can't praise the staff enough, all are excellent and compassionate.
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Review from S S (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good safe place for Mum to be in.
Warm and friendly with lots of activities.
The carers are brilliant and very patient.
Well done.
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Review from Linda C (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam loves it there, the staff are very friendly and happy to help. Also a very clean nursing home. Since my mam has been there she is looking 100% better in herself. I would definitely highly recommend White Rose Care Centre.
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Review from C M (Sister of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care home. My sister is very happy and so contented.
I am very happy for her.
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Review from M J (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, very professional in what they do. My mother would like to go in the garden more often, as she is upstairs, she would just like to be out in the fresh air and potter around more. She also likes to help e.g. folding clothes and towels and laying the tables.
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Review from Vicky B (Friend of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my initial entry to the home, the staff were very welcoming, staff were professional and as I had never visited before, the staff were happy enough to lead me to my friends' room.
The atmosphere of the home was very uplifting, I could hear lots of fun music and people singing along. The home is
very vibrant and clean.
I would highly recommend this home and it will certainly be my first place of call if I had loved ones needing nursing care.
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Review from June J (Sister of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and friendly staff. Nothing asked is too much trouble. My sister looks very well, clean and clearly well looked after, Ultimately, she seems happy to be there.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Hi June, thank you kindly for your lovely review. We are thrilled with your positive feedback and I look forward to sharing this with our team.

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Review from M S (Sister of Resident) published on 12 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and satisfied that my brother resides in White Rose Care Centre. I can only describe my experiences up until the care home came under lockdown in February 2020. I have always been made very welcome. The staff have also always been very helpful in sorting out any queries regarding his
hospital visits etc. Since I live in Bristol I am very happy knowing he is so well cared for.
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Review from R G (Son of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional staff and nothing is too much trouble. My whole family is very pleased with the care
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Review from Janice P (Daughter of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would certainly recommend this nursing home. The care and support is second to none. The staff are very friendly and when I call them, they always have time to give me an update on my Mam and nothing is too much trouble. The way they have handled this pandemic and kept everyone safe is amazing.
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Review from Maria D (Stepdaughter of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went into the nursing home in October 2020. He was made to feel welcome from day one. He had always led an independent life but in March 2020 it became more difficult for him to do so. Going into residential care, he was afraid but he settled from day one. For the family, we are so pleased
to know he's looked after and well, safe and content.
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Review from James J (Son of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the White Rose care centre to be excellent in caring for my mother. The staff and management have been exceptional, even under the exceptionally difficult circumstances of the pandemic.
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Review from C W (Son of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have not been able to visit for some considerable time because of restrictions but I always find staff are helpful, considerate and informative whenever I contact them. My personal visits, although restricted of late, have always reassured me that it is a caring and safe environment.
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Current Review Score: 9.5 (9.501)

Overview of Review Score

The Review Score of 9.5 (9.501) out of 10 for White Rose Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.701 for White Rose Care Centre is calculated as follows: ( (84 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 107 Ratings = 4.701
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for White Rose Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Shah Seehootoorah

Job Title: Managing Director Joined: 2021

Shah has worked within the care industry for many years, being part of an extended family business. Previously working as an accountant and auditor joined his mother's care group to be a registered manager for numerous homes in the Bristol area. Shah has experience in managing takeovers and turnaround following acquisitions.


In 2021 Shah and his wife Nicky completed the acquisition of White Rose.

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Jayne Coburn

Job Title: Registered Manager Joined: 2013

Jayne has managed White Rose for 9 years and has successfully created a highly respected care home in the gwent area.

Frequently Asked Questions about White Rose Care Centre

What types of Care is White Rose Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Rose Care Centre have?

There are 32 Single Rooms.

What are the Facilities & Services at White Rose Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is White Rose Care Centre to the centre of New Tredegar?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Rose Care Centre to verify any information. View our terms and conditions. White Rose Care Centre has an Enhanced Service - more info.