White Rose Care Centre

White Rose Way, New Tredegar NP24 6DF
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9.7 56 Reviews
  • White Rose Care Centre, New Tredegar
White Rose Care Centre, in Gwent, is registered to offer residential and respite care for up older people in a calm and homely atmosphere set up to respect personal freedoms.

The centre is located in scenic surroundings, though residents also have a selection of quiet and social areas in which to spend their days and many activities to enjoy.

The well-being and nutrition of residents is a core part of the service, as care staff look to maintain high standards that contribute to a healthy care sector.
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Care Provided by White Rose Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1290
  • Self-Funded Residential Dementia Care: £1200 – £1290
  • RESPITE Self-Funded Residential Care: £1200 – £1290
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1290

These prices are only a guideline, please contact White Rose Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jayne Coburn (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority and private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • Open for visiting

Parking

  • Parking on site for all visitors

White Rose Care Centre Reviews (56)

9.7

White Rose Care Centre has a Review Score of 9.7 (9.712) out of 10, based on 18 reviews in the last 2 years.
Over all time White Rose Care Centre has 56 reviews.

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Review from Bridie O (Granddaughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's always a pleasant atmosphere when visiting, and my grandmother seems to have settled in lovely. They always take part and have different activities going on, which is lovely to see. I think it can be short-staffed at times, but the staff otherwise are fabulous with the residents and are always
happy to inform us of how my nan is doing.
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Review from J W (Son of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All very good.
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Review from Kyle J (Granddaughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with overall carer and support provided to my grandmother since being a resident at White Rose. Nothing is ever too much trouble. All the staff go over and above even though they are short staffed. Facilities are excellent keeping residents happy with different events, singer, bingo and much more.
Also love the regular upload of photographs showing residents enjoying their day.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Thank you so much for taking the time to give such a lovely review. We really appreciate the feedback. I shall be sure to share your kind words with the team.

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Review from Colin W (Mother of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at White Rose for 3 years she settled in well and is very contented. She is treated well and is happy. The staff are very experienced and look after and care for my mother very well. The only issue with the home it is understaffed.
Reply from Jayne Coburn, Manager at White Rose Care Centre

Thank you so much for taking the time to give our review, I can also confirm we are not understaffed and always work to the Guidlines of a Residential Care Home to ensure the correct level of care for our Residents.

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Review from Sarah P (Granddaughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit staff are always helpful, kind and compassionate to the service users. Lovely homely atmosphere. My nan is very happy.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Thank you kindly for taking the time to give us such a lovely review, I will pass on your kind words to the team

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Review from P R (Daughter-in-law of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care she receives. The carers are so good with her.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Thank you so much for taking the time to complete your review of us. I shall pass on your kind words to our team.

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Review from D O (Mother of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault White Rose. Staff are superb, rooms are always spotless. Mam has settled in very well and its nice to know she is being looked after.
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Review from K W (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my father is well looked after. He likes his tea, and he always has a cup in front of him every time I visit. The staff are very nice and accommodating. Very clean.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Dear Mr Wall, thank you kindly for taking the time to submit you review of White Rose. Your feedback is extremely valuable to us and I will be glad to share your kind words to our team.

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Review from C O (Son of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent with care and helping both my nan and mother. The activities are fab and well thought out. Food is excellent and a good choice. Long may it continue.
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Review from Judy P (Friend of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit White Rose often and can honestly say that each time I do the atmosphere is extremely friendly, I can see that the residents are all really well looked after and look very happy. The staff are all extremely professional and helpful, and they go above and beyond for their residents and their
visitors. I particularly like live entertainment where the residents and visitors are encouraged to join in, this creates a lovely feel good and wellbeing atmosphere for everyone in the home. I would completely recommend for anyone looking for a care home.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Dear Judy thank you for your lovely words, we really appreciate you taking the time to complete this review for us. I shall share you feedback with our team.

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Review from Chelsie J (Great-granddaughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great experience and car to all residents. Food is great and residents can have snacks and dessert. Plenty of activities and exercises to keep residents entertained. Staff are all kind and compassionate and are gentle with residents feelings.
Reply from Shahnawaz Seehootoorah, Director at White Rose Care Centre

Thank you so much for taking the time to give us such a lovely review. I will be sharing your kind words with our team.

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Review from Gareth S (Son of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am writing to express my deep concern and disappointment regarding the recent decision to refuse my mother re-admission to the care home, after a hospital admission for a recent fall. My mother had been a resident at your care home and had considered it her home, where she built trust with your staff
and formed relationships. While she was in the hospital for necessary medical treatment we fully expected that she would be able to return to the environment where she felt safe and supported. Unfortunately, the decision to deny her return has caused significant distress to both her and our family. We were not consulted in advance to explore any alternative solutions. This sudden decision has placed my mother in a vulnerable position, caused emotional harm and created unnecessary uncertainty at a time when stability and familiarity are essential to her well being. During all the brief telephone conversations informing me of the refusal, no one asked me once about my mothers well being.
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Review from Hilary H (Sister of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On the 20th of February after almost 9 years, my brother was moved to a home which had Nursing care. During his stay at White Rose the care he received was given selflessly displaying compassion and when needed, tolerance in difficult situations. I cannot thank the Home Manager and all her wonderful
staff for how they looked after my brother. For me, it meant I was never worried about him as I knew he was in excellent hands. I am so grateful to all of you and I shall miss your familiar faces and friendly enquiries. I will never forget White Rose and thank you all for the care my brother received over the years.
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Review from Tina M (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was an urgent admission after a hospital stay, the manager was amazing and supported me and my siblings to feel comfortable in leaving our mother in good hands with people who care about what they do. I can not fault the staff for their understanding and care they provide my mum with. I can now
safely sleep at night knowing she is safe and cared for especially as the progression of her dementia is changing and challenging without white rose life would be difficult. Thank you all you deserve a gold medal.
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Review from M J (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, nothing too much trouble. Well looked after and cared for.
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Review from R T (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White Rose Care Home has provided excellent care for my father. He has settled in very well. The staff are all welcoming and friendly. They provide a fantastic service and are always available to help residents, family and friends. Highly recommend.
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Review from J M (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here. The staff are lovely and very friendly and they do plenty of activities and events which she enjoys. It gives me peace of mind knowing she is safe and well looked after.
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Review from Trudy W (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are excellent and so friendly. They are helpful and look after the people like their own families. The rooms are clean and tidy.
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Review from A B (Daughter-in-law of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White Rose Care Centre have been wonderful they helped us in our hour of need. My mother-in-law and we as a family have been made very welcome and part of the White Rose family. Can't praise the staff enough, all are excellent and compassionate.
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Review from S S (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good safe place for Mum to be in.
Warm and friendly with lots of activities.
The carers are brilliant and very patient.
Well done.
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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for White Rose Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.712 for White Rose Care Centre is calculated as follows: ( (164 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 215 Ratings = 4.712
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for White Rose Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Shah Seehootoorah

Job Title: Managing Director Joined: 2021

Shah has worked within the care industry for many years, being part of an extended family business. Previously working as an accountant and auditor joined his mother's care group to be a registered manager for numerous homes in the Bristol area. Shah has experience in managing takeovers and turnaround following acquisitions.


In 2021 Shah and his wife Nicky completed the acquisition of White Rose.

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Jayne Coburn

Job Title: Registered Manager Joined: 2013

Jayne has managed White Rose for 9 years and has successfully created a highly respected care home in the gwent area.

Frequently Asked Questions about White Rose Care Centre

What types of Care is White Rose Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Rose Care Centre have?

There are 32 Single Rooms.

What are the Facilities & Services at White Rose Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is White Rose Care Centre to the centre of New Tredegar?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Rose Care Centre to verify any information. View our terms and conditions. White Rose Care Centre has an Enhanced Service - more info.