White Rose Care Centre

White Rose Way, New Tredegar NP24 6DF
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9.7 56 Reviews
  • White Rose Care Centre, New Tredegar
White Rose Care Centre, in Gwent, is registered to offer residential and respite care for up older people in a calm and homely atmosphere set up to respect personal freedoms.

The centre is located in scenic surroundings, though residents also have a selection of quiet and social areas in which to spend their days and many activities to enjoy.

The well-being and nutrition of residents is a core part of the service, as care staff look to maintain high standards that contribute to a healthy care sector.
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Care Provided by White Rose Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1290
  • Self-Funded Residential Dementia Care: £1200 – £1290
  • RESPITE Self-Funded Residential Care: £1200 – £1290
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1290

These prices are only a guideline, please contact White Rose Care Centre to find out the exact price for your requirements.

Contact White Rose Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact White Rose Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Jayne Coburn (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority and private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • Open for visiting

Parking

  • Parking on site for all visitors

White Rose Care Centre Reviews (56)

9.7

White Rose Care Centre has a Review Score of 9.7 (9.712) out of 10, based on 18 reviews in the last 2 years.
Over all time White Rose Care Centre has 56 reviews.

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Reviewer Connection to White Rose Care Centre
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Review from Linda C (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam loves it there, the staff are very friendly and happy to help. Also a very clean nursing home. Since my mam has been there she is looking 100% better in herself. I would definitely highly recommend White Rose Care Centre.
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Review from C M (Sister of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care home. My sister is very happy and so contented.
I am very happy for her.
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Review from M J (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, very professional in what they do. My mother would like to go in the garden more often, as she is upstairs, she would just like to be out in the fresh air and potter around more. She also likes to help e.g. folding clothes and towels and laying the tables.
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Review from Vicky B (Friend of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my initial entry to the home, the staff were very welcoming, staff were professional and as I had never visited before, the staff were happy enough to lead me to my friends' room.
The atmosphere of the home was very uplifting, I could hear lots of fun music and people singing along. The home is
very vibrant and clean.
I would highly recommend this home and it will certainly be my first place of call if I had loved ones needing nursing care.
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Review from June J (Sister of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and friendly staff. Nothing asked is too much trouble. My sister looks very well, clean and clearly well looked after, Ultimately, she seems happy to be there.
Reply from Shah Seehootoorah, Director at White Rose Care Centre

Hi June, thank you kindly for your lovely review. We are thrilled with your positive feedback and I look forward to sharing this with our team.

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Review from M S (Sister of Resident) published on 12 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and satisfied that my brother resides in White Rose Care Centre. I can only describe my experiences up until the care home came under lockdown in February 2020. I have always been made very welcome. The staff have also always been very helpful in sorting out any queries regarding his
hospital visits etc. Since I live in Bristol I am very happy knowing he is so well cared for.
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Review from R G (Son of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional staff and nothing is too much trouble. My whole family is very pleased with the care
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Review from Janice P (Daughter of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would certainly recommend this nursing home. The care and support is second to none. The staff are very friendly and when I call them, they always have time to give me an update on my Mam and nothing is too much trouble. The way they have handled this pandemic and kept everyone safe is amazing.
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Review from Maria D (Stepdaughter of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went into the nursing home in October 2020. He was made to feel welcome from day one. He had always led an independent life but in March 2020 it became more difficult for him to do so. Going into residential care, he was afraid but he settled from day one. For the family, we are so pleased
to know he's looked after and well, safe and content.
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Review from James J (Son of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the White Rose care centre to be excellent in caring for my mother. The staff and management have been exceptional, even under the exceptionally difficult circumstances of the pandemic.
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Review from C W (Son of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have not been able to visit for some considerable time because of restrictions but I always find staff are helpful, considerate and informative whenever I contact them. My personal visits, although restricted of late, have always reassured me that it is a caring and safe environment.
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Review from Andrew F (Son of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and very helpful. I couldn't have wished for a better place for my mother to be, honestly. Also very clean and well presented.
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Review from F S (Daughter of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would probably score higher, but due to covid restrictions, I haven't been able to visit Mum at the home, but have spoken to her at least twice a week and managed to facetime her twice. She looks really well, clean and tidy and seems happy. The staff are always happy and really nice to Mum. They are
very helpful if I have a query and I have no complaints. (The staff are doing their best in difficult circumstances).
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Review from Stephen A (Son of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Unfortunately, due to visiting restrictions with the Covid-19 pandemic, I have been unable to visit my mother inside the home. However, whenever we have contacted staff, we have been reassured that she has settled in well and is happy in her new environment. Every effort has been made for us to be able
to phone or video call my mother. We are pleased to say that my mother looks happy and well cared for. We have seen that she is taking part in activities with her photo posted on the care home's social media account for us to see. We have also received a letter from her, which included a photo. Catering must be excellent, as my mother has put on weight for the first time in years.
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Review from A W (Daughter of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at the care home for nearly 12 months and the care is very professional and are always extremely helpful in every way. Cannot fault the service and care provided she is very happy which is the most important due to the friendly staff cannot thank them enough.
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Review from S J (Son of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring, well-run home that provides a very good level of service in a good environment.
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Review from Roy S (Brother-in-law of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When ever we visit the White Rose Care Home we are always made most welcome by the friendly and caring staff. The rooms and surroundings are always bright and spotlessly clean. Our relation is most happy here and very well cared for. This gives us great peace of mind.
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Review from Craig O (Grandson of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not wish for a better care home for my Nan to be living in. My Nan is always happy (which is a miracle lol). The care home is always kept extremely clean with friendly staff.
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Review from Graham D (Brother-in-law of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a visitor to one of the residents, I found the care home standard excellent. The staff very helpful and polite.
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Review from Paul P (Son of Resident) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at White Rose New Tredegar for seven months. My wife and I are so pleased that there was a vacancy available for mam when we called in to see the manager and the Home. The staff are lovely, so nice with everyone, polite and welcoming. The way staff interact with people reflects a
patient and caring manner, the manager is marvellous and so professional. The Home is always clean and there are no odours present, which, again is a credit to the staff and management. My daughter and I visited one day when there was an entertainer present; staff joined in and made it a special occasion for everyone.
Since my mother moved into White Rose she has put on some weight (which was needed), she always looks clean and well dressed. There are photographs of meals to make it easier for some people to choose and they all look very appetising. When its time for a cuppa there is always a biscuit tin or cake tin passed around for everyone. Visitors are also offered.
Thank you everyone.
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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for White Rose Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.712 for White Rose Care Centre is calculated as follows: ( (164 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 215 Ratings = 4.712
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for White Rose Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Shah Seehootoorah

Job Title: Managing Director Joined: 2021

Shah has worked within the care industry for many years, being part of an extended family business. Previously working as an accountant and auditor joined his mother's care group to be a registered manager for numerous homes in the Bristol area. Shah has experience in managing takeovers and turnaround following acquisitions.


In 2021 Shah and his wife Nicky completed the acquisition of White Rose.

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Jayne Coburn

Job Title: Registered Manager Joined: 2013

Jayne has managed White Rose for 9 years and has successfully created a highly respected care home in the gwent area.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Rose Care Centre to verify any information. View our terms and conditions. White Rose Care Centre has an Enhanced Service - more info.