White Rose Care Centre

White Rose Way, New Tredegar NP24 6DF
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9.7 56 Reviews
  • White Rose Care Centre, New Tredegar
White Rose Care Centre, in Gwent, is registered to offer residential and respite care for up older people in a calm and homely atmosphere set up to respect personal freedoms.

The centre is located in scenic surroundings, though residents also have a selection of quiet and social areas in which to spend their days and many activities to enjoy.

The well-being and nutrition of residents is a core part of the service, as care staff look to maintain high standards that contribute to a healthy care sector.
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Care Provided by White Rose Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1290
  • Self-Funded Residential Dementia Care: £1200 – £1290
  • RESPITE Self-Funded Residential Care: £1200 – £1290
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1290

These prices are only a guideline, please contact White Rose Care Centre to find out the exact price for your requirements.

Contact White Rose Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact White Rose Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Jayne Coburn (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority and private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • Open for visiting

Parking

  • Parking on site for all visitors

White Rose Care Centre Reviews (56)

9.7

White Rose Care Centre has a Review Score of 9.7 (9.712) out of 10, based on 18 reviews in the last 2 years.
Over all time White Rose Care Centre has 56 reviews.

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Reviewer Connection to White Rose Care Centre
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Total of 56, showing 41-56
Review from Peter J (Son of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at White Rose Care Centre are excellent. Nothing is too much trouble. My mother gets first-class care here and enjoys herself.


Food also appears very good with a wide selection of meals.

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Review from Joyce D (Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have recently moved into White Rose Care Home and I cannot believe how lucky I am. I don't feel lonely and nervous no more.
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Review from Steve M (Regular Volunteer) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is friendly and clean and a credit to the home manager. Staff are very helpful and welcoming and the food is lovely.
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Review from Amanda H (Granddaughter of Resident) published on 12 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is currently a resident at White Rose. The care that my nan receives from the care staff is outstanding, my nan is treated with respect and dignity at all times. The staff always make us feel welcome when we visit and are always polite and courteous at all times. My nans needs are met to a very
high standard and nothing is a problem for the staff who always act in a highly professional manner at all times. The manager is lovely and the running of the home is excellent where care staff members have been carefully handpicked by the manager which I find important as myself and my family know my nan is in safe hands in regards to her stay at White Rose. At each visit my nan looks lovely, cared for and, most importantly, happy and content. I would highly recommend this lovely home, it's just simply the best. Myself and my family would like to give a huge thank you to all the hard working care staff and the lovely manager for making my nans time so enjoyable and pleasurable at White Rose.
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Review from Lynne C (Daughter of Resident) published on 4 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have both been in White Rose for nearly a year now. The staff are fantastic in all departments, nothing is ever too much trouble. My dad has dementia and is treated with the care and support he needs even when his behaviour isn't at its best. My mum will tell you herself she is happy and
enjoys the outings and activities offered.
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Review from Peter D (Son of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the first time at visiting White Rose Care home in October 2017, to investigate if the care home could accommodate dad's needs, the management, carers and kitchen staff have all been welcoming, offering professional advice, comfort and assistance. Even during the initial weeks when dad was not
at his best in behavioural terms, the staff were patient and understanding, offering a calming influence in respect of my concerns. Dad can be very demanding at times, awkward and stubborn, but he does appear more contented and settled. This undoubtedly has been achieved by the patience and attitudes of all staff.
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Review from Theresea G (Daughter of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents were residents in White Rose Care Centre. My dad, who had dementia, passed away in January. Both my parents had lived there for three years. The compassion and care the staff show, not just to the residents but to their families too is so greatly appreciated by us all. The staff are
like an extended family and we as a family appreciate how lucky we are that our parents have been so well cared for there.
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Review from Audrey R (Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On arrival to the care home, you are met with lovely surroundings which are well kept. On entering the home, you can see instantly that the home is clean. The staff are more than accommodating on every visit. The staff are caring with all the residents and this comes over in positives actions that are
clear to see. Residents are kept occupied by a range of activities throughout the day and really enjoy them. The activity coordinator should be highly valued.
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Review from Linda G (Daughter of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at White Rose are brilliant, nothing is too much trouble for them. They love my mother and see to all her needs.
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Review from D L (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at White Rose for just over a year. She is very happy there which makes me happy. The staff are all very lovely and caring and can't do enough for you when you are there.
It is always a pleasant atmosphere when you walk in and it feels very homely.
The residents have great
trips out shopping etc. Mam always tells us that she feels safe, being treated with dignity and respect.
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Review from K P (Friend of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I call to see my friend at White Rose Care Centre every Tuesday afternoon. She is always clean and well dressed for the environment. I sometimes take her out for a coffee and cake. She is clearly well cared for and gets on well with other residents and all the staff. The staff are always respectful
to my friend and the other residents and I have no concerns about my friend at White Rose Care Centre.
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Review from Catherine R (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in the home for 2.5years now. The staff are very friendly, from senior staff to maintenance personnel.
They keep me up to date on all doctor and nurse visits to my father.
The care he receives is second to none, he is always clean and well fed.
The staff are very supportive
towards my family and me, a shoulder to cry on. A great home, it must be because my dad wouldn't be in there if it wasn't.
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Review from Rhian P (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and helpful whatever time you go there. Very kind to residents and family.
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Review from Janice A (Mother-in-law of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
5 star. Clean, comfortable, welcoming with excellent management. The staff at this care home go above and beyond their duties. The home is clean, well-managed and always has something going on for their residents, even during the day to day running of the care home. The staff are always encouraging
their residents to have a sing-song or play games. The food and management are first class and I can only thank them for the care me mother-in-law received.
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Review from C W (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived in White Rose Care Centre for almost a year. Mum is a lot calmer, safer and happier than she has been in a while. The staff are excellent with mum and all the other residents. It is a very homely place with good routines that are important to mum and the elderly. It is great to have
piece of mind that mum is safe and cared for. You can't really put a price on that!!!
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Review from Gail L (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very welcoming, even in the most difficult circumstances, always chatting to residents and families.
I feel like the standard of care is very high, as I have been in other care homes.
Nothing is too much trouble with whatever is asked of the staff, also I have had dealings with the manager
and found her to be extremely helpful with whatever is asked and very accommodating.
A very pleasant and cheerful home and would gladly recommend this home to friends and other family.
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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for White Rose Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.712 for White Rose Care Centre is calculated as follows: ( (164 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 215 Ratings = 4.712
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for White Rose Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Shah Seehootoorah

Job Title: Managing Director Joined: 2021

Shah has worked within the care industry for many years, being part of an extended family business. Previously working as an accountant and auditor joined his mother's care group to be a registered manager for numerous homes in the Bristol area. Shah has experience in managing takeovers and turnaround following acquisitions.


In 2021 Shah and his wife Nicky completed the acquisition of White Rose.

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Jayne Coburn

Job Title: Registered Manager Joined: 2013

Jayne has managed White Rose for 9 years and has successfully created a highly respected care home in the gwent area.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Rose Care Centre to verify any information. View our terms and conditions. White Rose Care Centre has an Enhanced Service - more info.