Red Rose Care Home

Park Road, Garden City, Ebbw Vale NP23 8UP
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9.3 46 Reviews
  • Red Rose Care Home, Ebbw Vale
Red Rose Care Home strives to provide the highest quality of care possible, meeting the needs and wishes of each resident. The home is purpose-built and is at the heart of the community, just a short drive from Ebbw Vale.

The friendly team of carers helps residents with daily tasks, provides nursing care for people who have complex medical needs, palliative care, and respite care.

Each resident is unique and staff take their time to get to know them to understand their likes and dislikes and explore how to best make them happy and comfortable. Red Rose care home actively encourages residents to take part in all decisions, from contributing to the way their room looks to the therapies they receive.

In addition to a varied activities programme, residents can enjoy the lovely garden or socialise in the communal areas.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1180
  • Self-Funded Nursing Care: £1000 – £1180
  • RESPITE Self-Funded Residential Care: £1000 – £1180
  • RESPITE Self-Funded Nursing Care: £1000 – £1180

There will be additional charges for extra services such as chiropody and hairdressing

These prices are only a guideline, please contact Red Rose Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Lisa Cristina (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority, NHS & Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)

Red Rose Care Home Reviews (46)

9.3

Red Rose Care Home has a Review Score of 9.3 (9.266) out of 10, based on 7 reviews in the last 2 years.
Over all time Red Rose Care Home has 46 reviews.

Overall Experience
  • 34
  • 12
  • 0
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Date Published
  • 46
  • 3
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  • 7
  • 39
Reviewer Connection to Red Rose Care Home
  • 18
  • 8
  • 4
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  • 2
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  • 2
  • 1
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Total of 46, showing 41-46
Review from J C (Daughter of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in a safe happy environment. All her needs are met without delay. All the staff are very caring and respectful. I am happy knowing my mother is well cared for. The food is excellent, they are happy for me to have meals with my mother. We are well supported. There are good activities every
day with an enthusiastic coordinator!
Reply from Ronnie Cavanagh, Marketing at Red Rose Care Home

Thank you for your kind comments about your recent experience at Red Rose Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Julie S (Daughter of Resident) published on 2 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our parents moved into Red Rose Care Home in 2017, after both suffering awful strokes. The care they have received has been excellent. We were so concerned about our parents moving into any home, but our fears were quickly dispelled, once we saw the care and attention the residents received. The rooms
are always clean and laundry is done to a good standard. The food is good, with a varied menu. But most importantly, the staff are excellent. Nothing is ever too much trouble and they treat the residents with kindness and patience. They inject warmth and fun into the resident's lives whenever possible and residents can take part in a range of activities. There are always qualified nurses on duty and a Dr calls regularly for routine appointments.
Sadly my dear Father just passed away and we were able to stay at the home with my father for almost a week. He was cared for with dignity, gentleness and genuine affection. As a family, we were also cared for so well and supported throughout.
Reply from Ronnie Cavanagh, Marketing at Red Rose Care Home

Thank you, Julie, for your kind comments about your recent experience at Red Rose Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again.

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Review from Julian B (Son of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since residing in Red Rose mam has settled in. Well, I am very happy with the care she has and I feel I can relax knowing that she is safe and well looked after.
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Review from Andrew D (Son of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased with the care my father is getting at Red Rose. Staff friendly and caring, patient and reassuring.
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Review from Michael D (Son of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall staff and care excellent.
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Review from Sonia M (Daughter of Resident) published on 2 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service to dad. Staff are great and look after them well. Nursing staff really good also and helpful. They really are all great and look after our dad very well.
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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Red Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.566 for Red Rose Care Home is calculated as follows: ( (54 Excellents x 5) + (22 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 83 Ratings = 4.566
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Red Rose Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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