Love Lane, Pendre, Builth Wells LD2 3DG
Brynhyfryd offers an experienced and versatile residential care service, with staff who are experienced in dementia care, palliative care and Parkinson’s disease. The aim is to personalise all care to the highest quality, with respite and convalescence provision included.
A purpose-built facility, set amongst the beautiful Powys countryside, accommodation includes spaces to relax and unwind, tastefully decorated lounges and scenic surroundings. All bedrooms provide a 24 hour call system and residents are encouraged to personalise their room with personal items.
Special dietary and cultural wishes are incorporated into mealtimes, which residents can enjoy while dining with other residents or in the comfort of their own bedrooms. There is also the option to eat outdoors on warmer days.
The activities co-ordinator ensures that residents have interesting days, access to personal hobbies and that there is at least one themed event each month. Family and friends are encouraged to join in.
Group: Bupa Care Homes
Person in charge: Claire McNiffe (Acting General Manager)
Local Authority / Social Services: Powys County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Huntington's Disease • Parkinson's Disease • Stroke
Single Rooms: 42
Rooms with ensuite WC: 8
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Brynhyfryd Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Brynhyfryd Care Home has a Review Score of 6.5 (6.477)
The Review Score of 6.5 (maximum of 10) for Brynhyfryd Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Brynhyfryd Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Brynhyfryd Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.56 Points relating to the number of positive Reviews for Brynhyfryd Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119 , then divided by 2 = 0.060
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by C L (Daughter of Resident) on Thursday 17 November 2016. Relates to November 2016.
I have only praise for the care of my mother at Brynhyfryd Care Home over the last 9 months that she has been looked after by them. The staff and manager are so helpful and caring and deal calmly with emergencies that unfortunately happen from time to time. The atmosphere at the home is welcoming and friendly with a layout that works well for the residents. The food always looks appetising and encourages the residents to eat well. Mum has also enjoyed the trips that she had been on.
How likely would you be to recommend Brynhyfryd Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Rose Pickering, Customer Service Administrator at Brynhyfryd Care Home responded to this review on 21 Nov 2016:
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
There are currently no Care Home Idol entrants who have performed at Brynhyfryd Care Home