Brynhyfryd Care Home

The staff have always provided excellent care to my aunt. They always contact me if there is a change in her condition or need to see a doctor or district nurse. When well enough, they always get my aunt out of bed and take her to the restaurant for her meals. They encourage to interact with the other service users, but are always understanding when she isn't well. I would recommend Brynhyfryd to anyone looking for care.

Mum is supported and cared for in her needs. She takes part in craft activities, which keeps her active and enjoys her little chats with her fellow residents. The staff are encouraging her to be involved in activities. She is very good at making pompoms, which helps to exercise her hands and helps her concentration. Mum loves the moving, fluffy dog, of course from a form she always cared for animals.

Brynhyfryd Care Home is a friendly place to be in. My mum seems to be happy and content here. All staff see to her needs and are all willing to help and care for her. At Christmas, a lot of work had gone into activities arranged for the residents, which I am sure they all enjoyed. Lots of other activities are arranged throughout the year. Excellent!

Every time I visit my mother-in-law at Brynhyfryd, I'm made so welcome. The staff are wonderful and so welcoming. We know my mother-in-law isn't just looked after, but cherished and it's so reassuring. Allowing our dogs in is a huge bonus, it helps my mother-in-law immensely. Thank you.

Mum is looked after very well. She has settled in very quickly with the help of the care she is getting.

Mum always seems very happy and cleanliness is very good.

Warm, caring, friendly environment. All the staff always with a smile are more than willing to help. I can thoroughly recommend Brynhyfryd Care Home as a home from home, thank you for all the care and attention that you deliver to the residents. It is reassuring to know that close family are being well looked after with dignity and care.

Nice and warm.

I have found the home to be very friendly, clean and the staff very helpful and my mother has settled in very well and enjoys talking to the other residents and staff and knowing that she has people around her has given us, her family peace of mind.

Wonderful staff - so caring. Environment is warm and friendly - we are made to feel so welcome every time we visit.

I have visited many times over the last eighteen months and have always found the staff very helpful.

All staff were very helpful and friendly.

Everyone is most welcoming and pleasant.

I am satisfied with the care that my mother gets.

The staff at Glan Irfon have been fantastic. Without exception, they have cared for my friend and looked after her as they would their own family. Despite the conditions, the staff have to work within i.e. shift changes at short notice, this is never reflected in their commitment to the patients. Glan Irfon relies on the quality of service it provides, without the staff this service would suffer.

We thoroughly recommend Brynhyfryd and thank the wonderful carers who've made such a difference.

It is obvious, however, that they are under extreme pressure from shorthandedness, and their goodwill is being undermined by constant pressure and lack of remuneration, so much so that the whole system is in danger of collapse. When I overheard this type of conversation, I must say the comments were made in a sense of regret rather than rancour. Wake up management! They are doing their utmost and you should do your utmost to support them, even if by doing so you may harm your own careers.

Staff are always friendly and helpful. The building itself is somewhat dated and the room small and dark, but the premises are always clean. I think my mother is well looked after.

Yes, my sister is well cared for. The staff are very kind and good. My sister states she likes it at the care home. The only thing is she has not got a television in her room. This is unkind. I can supply a television if some handyman can install one. It must be very lonely, with no wireless, no television. This is so important to her wellbeing.

My mother has been a resident for 10 months now, it has been an extremely difficult time for her, having to give up her flat, home, and to a lesser extent her independence, prior to coming into Brynhyfryd, Mum had been in and out of hospital on many occasions, thus finally being admitted to Brynhyfryd, she will be 88 Christmas Eve, my brother and family, never thought, we would be talking about her getting to that age, a considerable amount of this is down to the manager and her Wonderful staff, Mum is mentally sharper than she has been for 10 years, I am comforted by the fact, that during these particularly hard times, she is in the right, safest place at her time of life, My brother and I, would like to give a big thanks to all the lovely staff at Brynhyfryd, and ask, that the sometimes harsh comments she makes, be put down to the fact that even at nearly 88, she doesn't feel she should be in a home. I always get a lovely welcome when visiting and on the telephone.