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Brynhyfryd Care Home

Love Lane, Pendre, Builth Wells, Powys LD2 3BG
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Brynhyfryd Care Home, Builth Wells
Brynhyfryd Care Home, Builth Wells
Brynhyfryd Care Home, Builth Wells

Brynhyfryd offers an experienced and versatile residential care service, with staff who are experienced in dementia care, palliative care and Parkinson’s disease. The aim is to personalise all care to the highest quality, with respite and convalescence provision included.

A purpose-built facility, set amongst the beautiful Powys countryside, accommodation includes spaces to relax and unwind, tastefully decorated lounges and scenic surroundings. All bedrooms provide a 24 hour call system and residents...  

Care Provided by Brynhyfryd Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,175From £1,275
Residential Dementia CareFrom £1,175From £1,275

Contact Brynhyfryd Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarahjane Blanchard (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (42)

Brynhyfryd Care Home Reviews (40)

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9.4

Brynhyfryd Care Home has a Review Score of 9.4 (9.382) out of 10, based on 10 reviews in the last 2 years. Over all time Brynhyfryd Care Home has 40 reviews.

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Showing 40 reviews matching selected criteria
Review from Anne E (Daughter-in-law of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Mum is supported and cared for in her needs. She takes part in craft activities, which keeps her active and enjoys her little chats with her fellow residents. The staff are encouraging her to be involved in activities. She is very good at making pompoms, which helps to exercise her hands and helps her concentration. Mum loves the moving, fluffy dog, of course from a form she always cared for animals.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

This is such a lovely review to read, thank you. Our team strive to achieve the best quality of care for all of our residents, making sure there are numerous activities to take part in, to stimulate residents and make sure they feel happy and safe. Your kind words will be passed on.

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Review from Joyce T (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Brynhyfryd Care Home is a friendly place to be in. My mum seems to be happy and content here. All staff see to her needs and are all willing to help and care for her. At Christmas, a lot of work had gone into activities arranged for the residents, which I am sure they all enjoyed. Lots of other activities are arranged throughout the year. Excellent!

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for your kind words; we are so pleased to read that your mum is happy here with us at Brynhyfryd. We love putting on activities for our residents, and it's a delight to read that your mum is enjoying them.

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Review from Frances C (Daughter-in-law of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Every time I visit my mother-in-law at Brynhyfryd, I'm made so welcome. The staff are wonderful and so welcoming. We know my mother-in-law isn't just looked after, but cherished and it's so reassuring. Allowing our dogs in is a huge bonus, it helps my mother-in-law immensely. Thank you.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

This is such a lovely review to read, thank you. Your kind words will be passed on to the rest of the team.

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Review from H D (Son of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

Mum is looked after very well. She has settled in very quickly with the help of the care she is getting.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for leaving us a lovely review, we are so pleased to hear this about your mum.

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Review from S P (Daughter of Resident) published on 9 November 2023 Submitted via Postal Card
Overall Experience

Mum always seems very happy and cleanliness is very good.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for taking the time to leave us a review, we are delighted to hear that your mum is happy here with us at Brynhyfryd.

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Review from R J (Nephew of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

Warm, caring, friendly environment. All the staff always with a smile are more than willing to help. I can thoroughly recommend Brynhyfryd Care Home as a home from home, thank you for all the care and attention that you deliver to the residents. It is reassuring to know that close family are being well looked after with dignity and care.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

This is such a lovely review to read, thank you. It means a lot to the team and we are so pleased to hear this.

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Review from C E (Granddaughter of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience
Always warm welcome.
The staff know who we are coming to visit, always clean surroundings.

Nice and warm.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

This is such a lovely review to read, thank you. Your kind words will be passed onto the team.

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Review from M B (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

I have found the home to be very friendly, clean and the staff very helpful and my mother has settled in very well and enjoys talking to the other residents and staff and knowing that she has people around her has given us, her family peace of mind.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for leaving us this kind review. We feel privileged to be able to provide this care and support for your mother.

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Review from Frances C (Daughter-in-law of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

Wonderful staff - so caring. Environment is warm and friendly - we are made to feel so welcome every time we visit.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for leaving us a review, we really appreciate it. Your kind words will be passed onto the rest of the team.

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Review from Robert D (Friend of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

I have visited many times over the last eighteen months and have always found the staff very helpful.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for taking the time to leave us a review, we really appreciate it.

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Review from David M (Friend of Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience
A lovely visit.

All staff were very helpful and friendly.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for taking the time to leave us this kind review; it will be passed on to the rest of the wonderful team.

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Review from H D (Relative of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

Everyone is most welcoming and pleasant.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for leaving us this kind review, we really appreciate it.

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Review from Jane V (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

I am satisfied with the care that my mother gets.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thanks for leaving us a review, we really appreciate it.

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Review from Catherine K (Friend of Resident) published on 2 May 2023 Submitted via Postal Card
Overall Experience

The staff at Glan Irfon have been fantastic. Without exception, they have cared for my friend and looked after her as they would their own family. Despite the conditions, the staff have to work within i.e. shift changes at short notice, this is never reflected in their commitment to the patients. Glan Irfon relies on the quality of service it provides, without the staff this service would suffer.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for your kind words, we really appreciate it. We think of all of our residents as our extended family and our team strives to achieve the best quality of care. Your feedback will be passed on to our wonderful team.

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Review from S S (Daughter of Resident) published on 23 April 2023 Submitted via Postal Card
Overall Experience
After nearly nine years with us, we could no longer cope: my mother's mental and physical condition was worsening.
Since she's moved to Brynhyfryd, there's been a great improvement. The staff here are kind, considerate, caring and the care they give has had very positive results.

We thoroughly recommend Brynhyfryd and thank the wonderful carers who've made such a difference.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for your kind words. We are so pleased to hear that you mother has settled in well here at Brynhyfryd. Your lovely feedback will passed onto the team.

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Review from D P (Respite Resident) published on 23 April 2023 Submitted via Postal Card
Overall Experience
My experience of the care staff, including on-shift supervisors, was exemplary. They displayed qualities of skill, patience, humanity and humour in all situations. They represent a glowing indictment of their calling.

It is obvious, however, that they are under extreme pressure from shorthandedness, and their goodwill is being undermined by constant pressure and lack of remuneration, so much so that the whole system is in danger of collapse. When I overheard this type of conversation, I must say the comments were made in a sense of regret rather than rancour. Wake up management! They are doing their utmost and you should do your utmost to support them, even if by doing so you may harm your own careers.

Reply from Paula Spruce, Brynhyfryd at Brynhyfryd Care Home

Thank you for the praise of our team it’s greatly appreciated, and we will make sure it’s passed on. We will also feedback your other comments.

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Review from S R (Daughter of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Staff are always friendly and helpful. The building itself is somewhat dated and the room small and dark, but the premises are always clean. I think my mother is well looked after.

Reply from Paula Spruce, Home Manager at Brynhyfryd Care Home

Thank you for your review, we really appreciate the feedback. We are pleased to hear that you feel your mother is well looked after as our team strive to achieve the best possible care for all of our residents.

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Review from John S (Brother of Resident) published on 22 July 2022 Submitted via Postal Card
Overall Experience

Yes, my sister is well cared for. The staff are very kind and good. My sister states she likes it at the care home. The only thing is she has not got a television in her room. This is unkind. I can supply a television if some handyman can install one. It must be very lonely, with no wireless, no television. This is so important to her wellbeing.

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Review from Chris R (Son of Resident) published on 29 September 2020 Submitted via Website
Overall Experience

My mother has been a resident for 10 months now, it has been an extremely difficult time for her, having to give up her flat, home, and to a lesser extent her independence, prior to coming into Brynhyfryd, Mum had been in and out of hospital on many occasions, thus finally being admitted to Brynhyfryd, she will be 88 Christmas Eve, my brother and family, never thought, we would be talking about her getting to that age, a considerable amount of this is down to the manager and her Wonderful staff, Mum is mentally sharper than she has been for 10 years, I am comforted by the fact, that during these particularly hard times, she is in the right, safest place at her time of life, My brother and I, would like to give a big thanks to all the lovely staff at Brynhyfryd, and ask, that the sometimes harsh comments she makes, be put down to the fact that even at nearly 88, she doesn't feel she should be in a home. I always get a lovely welcome when visiting and on the telephone.

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Review from C L (Daughter of Resident) published on 21 November 2016 Submitted via Website
Overall Experience

I have only praise for the care of my mother at Brynhyfryd Care Home over the last 9 months that she has been looked after by them. The staff and manager are so helpful and caring and deal calmly with emergencies that unfortunately happen from time to time. The atmosphere at the home is welcoming and friendly with a layout that works well for the residents. The food always looks appetising and encourages the residents to eat well. Mum has also enjoyed the trips that she had been on.

Reply from Rose Pickering, Customer Service Administrator at Brynhyfryd Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 16 September 2025
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Brynhyfryd Care Home.

Meet the Team (4)

Sarahjane Blanchard
Sarahjane BlanchardJob Title:Home Manager

Hi, my name is Sarahjane and I'm the Home Manager at Brynhyfryd.

Hayley Cleaver
Hayley CleaverJob Title:Service Administrator

Hi, I'm Hayley, the Service Administrator at Brynhyfryd.

Andrew Taylor
Andrew TaylorJob Title:Head Chef

Hello, I'm Andrew Head Chef at Brynhyfryd

Shannon Bradley
Shannon BradleyJob Title:Team Leader

Hi, my name is Shannon, and I'm a Team Leader at Brynhyfryd.

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