Llys Hafren Care Home

My 92 year old dad was taken here after a long stay in hospital, originally on respite but is now very happy to be a full time resident. I always tell him he's being very spoilt there and I'm going to book a week in there! His care is second to none, and all the staff have a really good rapport with the residents and visitors alike. He loves the meals and the carers there. His room is perfect for him, and I wouldn't hesitate to recommend to anyone considering care for a loved one

My mother Edith has been a resident at Llys Hafren for three years. I cannot fault the love and kindness given in the three years she has been there. We visit often nearly every day and always see the love given to all the resident over that time. Today we vsited and noticed my mums feet and ankles were very swollen, i didnt have to mention this within a few minutes it was noticed by the carers. I could not believe that one of the carers immediately got down on her knees and stayed for a good 10 minutes rubbing her feet to release some of the fluid, how exceptional care is that. When i leave my mother who will be a 100 in June i have no worries at all, i know the carers go above and beyond to make the residents comfortable and most of all loved. We thankyou all carers and staff for loving the residents like their own.

Many activities and trips organised. Very good interaction of staff towards residents & visitors, very attentive and kindness shown, very homely and family orientated. Visitors are treated very warmly. Absolutely fab!

All the staff are caring and attentive to the needs of residents. Mum is happy and treated with dignity. She has a spacious sunny room and enjoys all the activities arranged by the staff from sing-a-longs, bingo, quizzes, crafts plus the occasional trip out. The home is welcoming and friendly. I would recommend to anyone seeking residential care.

However, she has only been there for over a month and she has settled in well. The care and attention she has received has been excellent. The staff are very friendly and go out of their way to make her comfortable and content.

They make a huge effort to put on entertainment and activities as well as events for friends and family to join in.

My brother's room needs decorating and a new carpet has a large bleach stain on it, which have requested. Also needs high dusting - cobwebs in the window and on the ceiling.

My brother's room badly needs redecorating and also has a very stained carpet (bleach stains) which needs replacing. Have requested twice through his social worker. His room is very shabby. Comments have been made by his visitors. Also cleaning is questionable!

It has put my mind at rest knowing that Mum is somewhere she is safe, looked after, cared for and treated as part of a big family.

Mum has been so happy as a resident of Llys Hafren Care Home since November 2022, the staff are so loving and caring with Mum, making her feel loved and special. She has enjoyed all the activities and readily participated in them. In the later weeks since Mum's decline, the staff have gone above and beyond to make sure Mum is comfortable and loved. Their compassion for Mum and myself, especially in the last few weeks, has been wonderful and I appreciate everything they are doing. A very big thank you, to you all.

The residents aren't just residents, they are part of a loving and caring extended family.

My father has been in care at this home for the last several months. He has settled in well. He is impressed by the cleanliness and always remarks on this when I visit. The staff are friendly and obviously caring. Dad is also completely happy with the food, that is another thing he remarks on.

I am writing this to express our gratitude to all at Llys Hafren. We are so lucky to have places like this. I cannot praise the staff enough, every one of them for their loving care of our mother and I'm sure without doubt to the residents they are all one big happy family, I take my hat off to all the staff who do a wonderful job above and beyond in some cases.

My brother has lived at Llys Hafren Care home for about seven years. He has been very happy there and the staff have all been extremely kind and helpful. He is now blind and unable to walk unaided. This has been a problem, Llys Hafren being a care home and not a nursing home has not got enough facilities. The staff all were so helpful, kind and willing in difficult circumstances. He is now in a nursing home.

Still mentions his home in LLangynog

We were heartbroken when our mum’s physical/mental health needs deteriorated to the point where she needed round the clock care and we could no longer support her properly at home. We couldn’t have chosen a nicer home for her. The staff are truly amazing and so kind to our darling mum. Nothing is too much trouble, Mum is always spotlessly clean and tidy and so well looked after. We wouldn’t want her to be anywhere else. The setting of the home is lovely too - and in a quiet spot in town with a beautiful garden where we can sit out undercover with Mum on nice days or a small lounge on not so nice! The lovely staff just go the extra mile all the time and we are so grateful to everyone who looks after Mum. Thank you so much to you all from the bottom of our hearts - so much more to say but not enough space! We have absolutely no doubt she’s in a home which truly cares about her well-being and understands how traumatic it is for her family not to have her with us.

LLys Hafren has provided a friendly, welcoming and secure home for a dear friend. I cannot praise the staff too highly.

My experience has always been very positive. My mother always says how nice the staff are and the atmosphere within Llys Hafren Care Home. She also always says that the food is good! Some of the boxes below are left blank because due to Covid-19 I have never been within the home so am unable to comment. I have just seen pictures.

Before my wife went into Llys Hafren over three and a half years ago my family and I viewed four homes in the Welshpool area, we chose Llys Hafren; though it wasn't the smartest, the staff from the manager down came across as being very caring and nothing was too much trouble. We have been very happy with our decisions and continue to be completely satisfied. Throughout the pandemic, they have had a clean sheet, and take a lot of precautions. The staff are superb.

My mother became a resident at this care home in August 2021. She had been here for respite on a couple of occasions but sadly had trouble settling. On this occasion, she moved into the Francis Howell Dept where we cannot believe the difference in her - so more content and settled, and comments how lovely everybody is to her and how happy she is. Knowing how settled she is we could not be happier.