Llys Hafren Care Home

Many thanks.

Llys Hafren is an excellent care home my dad has settled in well and has been here for 3 years. The staff are very caring and excellent with my dad and the residents. My dad is very happy. It is like one big family and would definitely recommend to anyone in need of care.

My mother has been a resident at Llys Hafren for almost 5 years and has always been very happy. She has received the best care I could have wished for. It's the professionalism and dedication of the staff that makes it so special. She is treated with affection, dignity and the care and attention she receives are excellent. It has always been a pleasure visiting Llys Hafren as all the staff are welcoming and kind. It has been an extremely difficult year, but I know mum is safe, nourished, cared for and loved. I have constantly been updated on how she is and informed of any problems. It is so assuring that she is so well cared for and I couldn't thank them enough.

Well done to the manager and the team.

I could not be happier with the care my wife receives.

My mother has been a resident for the last six months and we were very pleased with her care from day one. She settled in quickly considering she is disabled (cannot walk on her own) and had lived on her own for over 35 years. During my visits, I have witnessed that the staff are very helpful and caring towards her and the other residents.

Mum has been at Llys Hafren Care Home since January and I cannot fault it. The staff are excellent, friendly and caring and really look after everyone to a very high standard. Mum really likes it here.

The staff are extremely good to the patients/residents. Very well looked after, well fed, lots of drinks on hand etc.

All staff are friendly, cheerful and chatty to residents.

The home is kept clean, tidy and very warm. Cosy rooms are kept tidy, washing is all done satisfactorily.

All round excellent home, very pleased with Dad's care.

A friendly, clean and safe place to be. Staff are kind, reliable and always there to help with a smile.

My grandmother is very happy here and raves about the place.

It is always a pleasure visiting Llys Hafren - the care is always of a very high standard.

When our mother came for respite a couple of weeks ago my brother and I were very relieved but also anxious. We were unsure whether she would settle. It is obvious now that she is very happy. This is down to the wonderful staff who have created a very happy environment. Your kindness and understanding to my brother and I is also greatly appreciated.

My husband has only been a resident for a few weeks but previous to that, he's stayed there on a weekly basis (respite). I find all the staff very friendly, helpful and caring. The home is very clean and tidy and the care they give to the residents is excellent. I would recommend to everybody.

I find the staff are helpful and if you raise any concerns, they attend to and try to put right. The laundry service is the poorest and they don't seem to take care and their clothes, they look shabby quickly which makes her look a little unkept.

I would definately recommend it to anyone or even come myself. It is a lovely light airy care home, the garden will look lovely in the summer when all the plants are in flower.

My mother is now five years younger than when she first entered Llys Hafren! The care and attention she receives is excellent. The staff are always friendly, helpful and obliging. The manager is world class as are the senior staff. I couldn't want for anything better for my mother. I have not commented on value for money. Care homes are by definition expensive to run. Like everything else in life, you get what you pay for.

I'm my Mother's nearest relative and live in Norway. I am informed straight away if something is wrong. Staff are wonderful. This is now my Mother's home and she really appreciates her care. Llys Hafren Care Home is wonderful. More homes should follow their standards in Britain and Norway.

Llys Hafren is an excellent care home with very caring committed staff and a first class manager. We have been extremely happy with the home which is always busy, always immaculately tidy, always welcoming and provides a safe, loving and homely environment for the residents.

Staff are particularly caring treating my parents with dignity. The manageress shares information in an open way and listens to any concerns. The atmosphere in the home is positive and relaxed. Activities are varied and imaginative. Rooms are clean and food is generally of a high standard. As with all organisations more training is needed for a minority of staff modelling behaviour and shadowing outstanding staff would benefit a few employees.