Maes-y-Wennol Care Home

They are absolutely brilliant here with dad and were also so lovely with mum at the beginning of the year . I would highly recommend Maes y Wennol to anyone who needs 24/7 care. Absolutely outstanding and nothing too much trouble

A lovely, pleasant place for residents to live. Friendly, approachable and motivated staff who endeavour to make each day as fulfilling as possible for each individual resident and their families. Great choice of food and very accommodating for individual dietary needs. Good variety of activities to encourage mobility and encourage socialising amongst residents.

I would say that the majority of staff are excellent and provide great care for my Nan. They are attentive and talk to her in a lovely way. She is very happy there, which is the most important thing. Her main carers are outstanding. The home is always clean and tidy. My Nan has been there 3 years and I have noticed a change in the last 6 months. More temporary staff coming in- some speak very little or poor English. Pills have been left for her to take by herself and family have noticed when visiting. There appears to be discontent among staff, which means it is not as happy as it use to be. Communication can be unclear, with mixed messages being relayed sometimes. I feel like staff work hard within a not so great system.

He arrived at Maes y Wennol 9 months ago and has settled in well. I cannot praise the staff enough for all that they do. Not only do they work hard but they are positive and encouraging and strive to keep the residents occupied and stimulated whenever possible. I am very grateful for all that the staff do.

My father has been in Maes-y-Wennol for some time now. Every time I visit him he says how good the staff are and that he is well cared for. Whenever I visit the staff are warm and welcoming and very willing to spend time discussing with me how he is and how he has been since my last visit. My mother was also in Maes-y-Wennol some years ago and was treated with care and compassion to the end of her life. As I live a long way away it is comforting to know that my father is receiving the same high level of care that my mother did as this brings peace of mind. Thank you so much to the staff who go out of their way to care for those in their care.

My mother has been in Maes Y Wennol for two months now and I continue to be so impressed with the place and the staff. Everything is so well thought through and designed around the happiness and comfort of the residents. Everyone is so welcoming and friendly. I can not imagine any place being better thought through or run with more kindness and real thoughtfulness. I am so grateful that such a place exists. It is lovely to see my mother in such a delightfully warm and thoughtful environment. When I go home I do not feel worried and anxious about her. And I know she is happy and well cared for.

A huge thank you to everyone.

We are all very grateful to the staff at Maes Y Wennol for exceptional kindness and care to our friend right to the end of his life. In particular the atmosphere on visiting is always friendly and welcoming, the building is light and airy, and the staff very attentive and kind. Thank you.

My Dad was in Maes y Wennol Care Home for his last 3 months and I really can't praise the home enough. The staff are professional and caring and from the moment he arrived my Dad felt safe, secure and very well looked after and he settled in straight away. As a regular visitor, pretty much every day, I witnessed a team that communicated well with each other at all levels and with us as a family, with the best interests of the residents foremost. His care needs changed whilst he was in the home and the team responded to address these changing needs seamlessly. The team at Maes Y Wennol set a gold standard and I feel extremely fortunate that Dad spent his last months there. I highly recommend Maes y Wennol to anyone looking for a place in a residential home.

I could name so many of the team individually but I won't as would not like to forget to mention someone. If you are reading this and considering care for yourself or a relative please, believe me, I was so worried about the decision I had to make for my Mum to put her into a care home but Maes Y Wennol is more than that it's a family and a proper home run by the best people.

My mother was cared for at Maes-y-Wennol from early August 2022 until she passed away in October. Although this was a short time in the home the care she received was wonderful. The staff at Maes-y-Wennol treated both her and me and my husband with sensitivity and understanding at the most difficult of times. We loved the layout of the home so Mother could look out of the room into the garden and she had her own bird feeders to watch when she felt well enough. There seemed to be good staffing levels and all were helpful and very caring. This care home is a credit to its owners and wonderful people giving the care you want for your mother.

My aunty has progressed so well. Always seems very happy and looks so well at nearly 99 years old.

From the first telephone enquiry, I knew that we had found a care home that would provide warm companionship, professional care and friendly interest in a new resident, albeit just for respite. The staff at all levels exhibited a commitment to providing the best care - evidence of superb leadership. This is an outstanding care home, with excellent food and superb provision throughout. My husband is asking when he is going again for his 'holiday'!

We were always made welcome, in person and on the phone, and during my mother's last days, we were able to visit at any time.

I would not hesitate to recommend Maes-y-Wennol to anyone looking for care. It is very much a home from home and their employees are excellent in their care friendly, gentle and very much committed to the work they do. The food is excellent and the care for the patients that have difficulty in eating is really good, they take the time to feed them gently and without rushing them. Brilliant.

My 97 year old father came to Maes-y-Wennol from hospital and spent his final weeks in the home. He was treated with care and compassion, humour and warmth and, most importantly, respect and dignity. During his final days the family were given every opportunity to be with him and his death was handled with the greatest compassion.

The staff are very professional but very kind. Mum was worried first time she went to respite but came home very happy. She has been several times now and seems happy to go. She loves all the girls.

I cannot praise highly enough the level of care, kindness and friendliness I received at this care home during my short stay.

Always a friendly welcome, our family member has no close family and the staff at the home are just like family to her. Always treated with dignity and respect and given the choice to participate in activities. Activities are individual so all needs are met, i.e: a trip on the bus, one to one care etc. She could not be in a better place!

My mother has been a resident at this care home for 7 years, she is and has been well cared for at all times, with every aspect of her care and needs provided for. She is very happy and really feels that Maes-y-Wennol is her home. I would like to thank and commend the staff for their care in particular during the pandemic.