I and my family feel we were lucky to get my wife a place hereGeorge K(Husband of Resident/Service User)
I and my family feel we were lucky to get my wife a place hereGeorge K(Husband of Resident/Service User)
Charnwood Lodge is a warm, welcoming and friendly residential care home which provides care and support for up to 68 older people and people living with dementia.
With highly trained, caring staff, specialist facilities and a desire to promote happy, active and fulfilled lives, staff provide the highest standards of support.
The home is split into six small group living areas or "households", across two floors, which are accessible via passenger lift...
Charnwood Lodge is a warm, welcoming and friendly residential care home which provides care and support for up to 68 older people and people living with dementia.
With highly trained, caring staff, specialist facilities and a desire to promote happy, active and fulfilled lives, staff provide the highest standards of support.
The home is split into six small group living areas or "households", across two floors, which are accessible via passenger lift and stairs.
Each named household has 10 bedrooms, all of which have en-suite toilet and sink facilities. Communal lounges and dining/kitchen areas are available throughout the home. There is also a large reception area which provides space for visitors and activities to take place.
Charnwood Lodge has a highly trained, dedicated, caring team of staff who promote happy, active and fulfilled lives, providing the highest standards of care and support.
Charnwood believes in promoting independence, dignity, and quality of life for every individual under their care. With a person-centred approach, they tailor services to meet the unique needs and preferences of each resident, empowering them to live life to the fullest.
Contact Charnwood Lodge to confirm what's included and get a personalised quote:
Prices exclude therapeutic activities such as hairdressing and chiropody.
The price(s) shown are provided by the care home. Contact Charnwood Lodge for full pricing details and T&Cs.
Charnwood Lodge has a Review Score of 8.7 (8.731) out of 10, based on 12 reviews in the last 2 years.
Over all time Charnwood Lodge has 26 reviews.
I don't like the policy that relatives/ visitors cannot sit in dining room at mealtimes It is their home , not a hospital . It might be that some people want their loved one around at meal time or that they could be of help...
Most staff are caring and try their best
We are...
Thank you for taking the time to leave a review and share your feedback. We are pleased to read your positive comments regarding our caring staff, activities programme, gardens and efforts to encourage meaningful resident engagement. We will ensure your kind words are shared with the team.We were particularly concerned by your comments regarding health concerns and escalation of medical issues. Residents' wellbeing remains our highest priority, and we work closely with healthcare professionals to ensure concerns are identified and addressed appropriately. We would welcome the opportunity to discuss any specific concerns further.
On Christmas Day resident had requested a trifle for sweet. There was none left. They said they would take resident back to room and bring an alternative, this did not happen and they got no sweet. On Boxing Day I visited again and brought 2 trifles. I put one on the tray for that day and put one...
On Christmas Day resident had requested a trifle for sweet. There was none left. They said they would take resident back to room and bring an alternative, this did not happen and they got no sweet. On Boxing Day I visited again and brought 2 trifles. I put one on the tray for that day and put one in fridge for the following day, and informed staff. She did not get this the next day. If menus were filled in the day before then surely cook should have had enough for all residents & if anyone changed their mind.
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience over Christmas and Boxing Day, and that on this occasion you felt our service fell short of expectations. Not receiving the requested dessert, the promised alternative, and the trifle you kindly...
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience over Christmas and Boxing Day, and that on this occasion you felt our service fell short of expectations. Not receiving the requested dessert, the promised alternative, and the trifle you kindly provided is not the standard of care we aim to deliver.
Your comments have been shared with the team so we can review what happened and prevent this from happening again. While overall feedback from families about Christmas Day was largely positive, we are disappointed that this was not your experience.
We encourage relatives and visitors to speak with a team member during their visit so concerns can be addressed promptly. However, we are truly grateful you brought this to our attention, as it helps us to improve. Thank you again for your feedback and continued support.
Charnwood care home is off the scale with fully trained staff + the internal + ,building is bordering on a hotel .
Charnwood care home is off the scale with fully trained staff + the internal + ,building is bordering on a hotel .
Thank you for your lovely feedback! We're thrilled you found our staff and home exceptional - it means so much to the whole team.
My father recently passed away in Charnwood Lodge. Staff on the unit were fantastic, so kind to us as dad passed away & he was treated with such dignity on his passing. My disappointment came from the home manager. Not one acknowledgement from her or one word of condolence. Not surprising really as...
My father recently passed away in Charnwood Lodge. Staff on the unit were fantastic, so kind to us as dad passed away & he was treated with such dignity on his passing. My disappointment came from the home manager. Not one acknowledgement from her or one word of condolence. Not surprising really as she never seems to engage with families or even residents that I have witnessed. She is just lucky to have a very good deputy & the rest of the staff, but your manager certainly brought down our overall experience.
We're very sorry for your loss and thank you for your kind words about our care team - they'll be touched to know their support made a difference. We're also sorry to hear you felt let down by our management communication. Your feedback is important, and we'll reflect on this to ensure all families feel acknowledged and supported.
I find staff in general very approachable and hardworking, however, low staffing has impacted on care provision with lots of minor matters like clothes going missing, table tops unwashed, poor stimulation of residents and poor care of belongings and individual needs as a result. The garden is a...
I find staff in general very approachable and hardworking, however, low staffing has impacted on care provision with lots of minor matters like clothes going missing, table tops unwashed, poor stimulation of residents and poor care of belongings and individual needs as a result. The garden is a mess, residents rarely get out to use it and as far as I'm aware there have been no recent trips out. My father is Compo Mentos but immobile and at times has no appropriate stimulation or company, mixing only with those who unfortunately, are suffering from dementia. Poor staffing levels & care of facilities = poor care.
Thank you for your feedback. We're pleased you find our staff approachable and hardworking. While staffing has been a challenge, care has always remained our top priority.We've recently recruited a second activity coordinator to help improve the social engagement and stimulation for all residents....
Thank you for your feedback. We're pleased you find our staff approachable and hardworking. While staffing has been a challenge, care has always remained our top priority.We've recently recruited a second activity coordinator to help improve the social engagement and stimulation for all residents. We're also addressing concerns around personal belongings, cleanliness, and garden use as part of our ongoing improvements.We appreciate your comments and are committed to making positive changes.
My wife who suffers from Alzheimer's Disease has been resident in Charnwood Lodge for some five and a half years. In that time, she has received exemplary treatment from all the staff and she is always happy and contented. She is well fed, and always well dressed and kept neat and tidy with a...
My wife who suffers from Alzheimer's Disease has been resident in Charnwood Lodge for some five and a half years. In that time, she has received exemplary treatment from all the staff and she is always happy and contented. She is well fed, and always well dressed and kept neat and tidy with a weekly visit to the hairdresser on site. I visit her regularly and I cannot fault the management and staff who make me feel welcome and keep me fully informed of her health and condition.
Thank you so much for your kind and thoughtful review. We are truly honoured that your wife has been with us at Charnwood Lodge for the past five and a half years, and we're so pleased to hear that she has received exemplary care. It's wonderful to know that she is happy. We greatly appreciate your...
Thank you so much for your kind and thoughtful review. We are truly honoured that your wife has been with us at Charnwood Lodge for the past five and a half years, and we're so pleased to hear that she has received exemplary care. It's wonderful to know that she is happy. We greatly appreciate your trust in our management and staff, and we're grateful that you feel welcome and fully informed during your visits. Your feedback means a great deal to us, and we'll continue to provide the highest standard of care for your wife and all our residents.
My husband has been there for 8 months and there has been no concerns, any worries were dealt with quickly.
My husband has been there for 8 months and there has been no concerns, any worries were dealt with quickly.
Thank you so much for your kind words. We're thrilled to hear that the staff have been excellent and kind in supporting your husband. It's wonderful to know that the Christmas party was an enjoyable day and that our team's hard work made it a special experience for everyone. We truly appreciate...
Thank you so much for your kind words. We're thrilled to hear that the staff have been excellent and kind in supporting your husband. It's wonderful to know that the Christmas party was an enjoyable day and that our team's hard work made it a special experience for everyone. We truly appreciate your feedback and are grateful for the opportunity to care for your husband. We look forward to continuing to provide the best care and support.
I can only praise the staff at Charnwood for the care and attention my mother has received since becoming a resident in their care. It does appear at times that staffing levels are not what they should be but they work hard to provide a good standard of care at all times. I am aware that...
Attended the Christmas party which was a great success enjoyed by residents, families, friends and staff alike. Thank you for all the hard work that made it a memorable afternoon. Keep up the good work!
Thank you so much for your thoughtful review. We truly appreciate your kind words about the care and attention your mother has received. While we understand that staffing levels can sometimes be challenging, we are grateful for your recognition of the hard work our team puts in to ensure a high...
Thank you so much for your thoughtful review. We truly appreciate your kind words about the care and attention your mother has received. While we understand that staffing levels can sometimes be challenging, we are grateful for your recognition of the hard work our team puts in to ensure a high standard of care at all times. We're also glad to hear that the Christmas party was a great success and enjoyed by everyone involved. Your support and understanding mean a lot to us, and we will continue to work hard to provide the best care and experiences for all our residents. Thank you again for your appreciation and encouragement!
Me and my partner had a brill time with my mother in law and rest of residents and staff at their Christmas party. There was plenty of singing and dancing and we were made very welcome, was great atmosphere and plenty of laughing. The person singing was excellent and so was Santa.
Me and my partner had a brill time with my mother in law and rest of residents and staff at their Christmas party. There was plenty of singing and dancing and we were made very welcome, was great atmosphere and plenty of laughing. The person singing was excellent and so was Santa.
Thank you so much for your wonderful review! We're so happy to hear that you and your partner, along with your mother-in-law and the rest of the residents, had such a fantastic time at our Christmas party. It's great to know that the singing, dancing, and overall atmosphere made everyone feel...
Thank you so much for your wonderful review! We're so happy to hear that you and your partner, along with your mother-in-law and the rest of the residents, had such a fantastic time at our Christmas party. It's great to know that the singing, dancing, and overall atmosphere made everyone feel welcome and brought so much joy. We're especially glad that you enjoyed the performance and Santa's visit! Your kind words mean a lot to us, and we look forward to welcoming you all back for more fun and laughter in the future.
My mum has been in Charnwood lodge for 5/6 years now and continues to be well looked after. Staff are always pleasant and welcoming when I visit and keep me informed of what mum has been getting up to.
My mum has been in Charnwood lodge for 5/6 years now and continues to be well looked after. Staff are always pleasant and welcoming when I visit and keep me informed of what mum has been getting up to.
Thank you for taking the time to share your feedback. We're so glad to hear that your mum has been receiving such great care at Charnwood Lodge over the past few years. It's wonderful to know that our staff have consistently made you feel welcome during your visits and that they keep you...
Thank you for taking the time to share your feedback. We're so glad to hear that your mum has been receiving such great care at Charnwood Lodge over the past few years. It's wonderful to know that our staff have consistently made you feel welcome during your visits and that they keep you well-informed about your mum's activities. Your kind words mean a lot to us, and we're grateful for the trust you've placed in us to care for your mum. We look forward to continuing to support her and your family.
This year's Christmas party was a highlight and many staff who could have been off were there to...
Overall, very happy with the care given (and staff, who really go an extra mile) but feel that owners of Charnwood Lodge need to ensure the premises and facilities are brought up to a satisfactory level as commented on in the last Care Inspectorate report. Additional recruitment would allow staff to spend more quality time with residents.
Thank you for the kind review. I'm really pleased that your experience at the home is so positive, recognising the hard work of the team at the home. We will pass your feedback onto the team at the home.
The management keep you well informed with what is going on and call for medical assistance if or...
They all take away so much worry for the family.
Thank you for such a lovely review. I'm really pleased that your mother is receiving excellent care at Charnwood - we will share this with the team at the home.
My sister-in-law has Parkinson's disease and dementia. Unfortunately, my sister-in-law fell at home and fractured her femur in December 2021. Her dementia and paranoia deteriorated rapidly and she was unable to return to her home. She now resides in the E.M.U where she is safe, very well cared for...
My sister-in-law has Parkinson's disease and dementia. Unfortunately, my sister-in-law fell at home and fractured her femur in December 2021. Her dementia and paranoia deteriorated rapidly and she was unable to return to her home. She now resides in the E.M.U where she is safe, very well cared for and now settling in her new home. Staff are extremely supportive of her and myself.
My partner has been living in Charnwood Lodge for the last 8 months and settled in no problem at all. Now being able to get in to see her it is lovely to see her so comfortable in her own room and how happy she seems. The staff are very helpful and assist me with any questions I may have.
My partner has been living in Charnwood Lodge for the last 8 months and settled in no problem at all. Now being able to get in to see her it is lovely to see her so comfortable in her own room and how happy she seems. The staff are very helpful and assist me with any questions I may have.
Since my mum (aged 91+) moved into Charnwood Lodge following a hospital stay in June 2020, I have been very pleased with the care she has received. When my mum first moved in (during Covid), the staff (office and carers) have been tremendous to myself and my family! I have complete and utter trust...
Since my mum (aged 91+) moved into Charnwood Lodge following a hospital stay in June 2020, I have been very pleased with the care she has received. When my mum first moved in (during Covid), the staff (office and carers) have been tremendous to myself and my family! I have complete and utter trust in them and their caring abilities. My mum sufferers from urine infections on a regular basis, and the carers never fail to inform me. I can rest easy knowing that my mum's welfare is in the best of hands! Thank you all.
Thank you for taking the time to complete a review. I will pass on your lovely comments to all the team.
After a stay in hospital, the only option for my uncle was a care home and there was no question about where I wanted and that was Charnwood Lodge. Obviously, at this current time, we are unable to enter the building but I have been in at previous events and can only say that the welcome and...
After a stay in hospital, the only option for my uncle was a care home and there was no question about where I wanted and that was Charnwood Lodge. Obviously, at this current time, we are unable to enter the building but I have been in at previous events and can only say that the welcome and atmosphere is excellent. The staff are so attentive and caring. I have recently joined the Facebook group and that is such a fantastic platform for us as families to see how happy and active our loved ones are. It is also great that they have tablets and ipads that you can FaceTime and video call on. The home has been through such a torrid time recently and yet they all have a smile on their face and a spring in their step. Proud to have my uncle in here.
Thank you for taking the time to submit a review and your lovely comment which I will pass on to the home.
My brother and mother-in-law were looked after very well at Charnwood Lodge. I now have my sister here and again she is cared for very well. She is treated with respect and the staff show a lot of caring towards the residents in their care.
My brother and mother-in-law were looked after very well at Charnwood Lodge. I now have my sister here and again she is cared for very well. She is treated with respect and the staff show a lot of caring towards the residents in their care.
I and my family feel we were lucky to get my wife a place here. The place is well run and has a good standard of staff. The place keeps a high standard of cleanliness. The variety of food is good and all the rooms are cleaned daily....
The staff are very approachable and are very patient with the residents.
My father came to live in the EMI unit at Charnwood last October. Despite his dementia, he has retained his pleasant personality and sense of humour. He is also quite physically fit. As a senior nurse, I had certain expectations of the care provision required and I am delighted to say Charnwood has...
My father came to live in the EMI unit at Charnwood last October. Despite his dementia, he has retained his pleasant personality and sense of humour. He is also quite physically fit. As a senior nurse, I had certain expectations of the care provision required and I am delighted to say Charnwood has met that expectation with ease and in a lovely, caring, personal way. He is cared for in a calm, but fun environment and is so settled. The level of care he receives is exceptional and as a family, we feel so fortunate to have this wonderful facility for his care in the latter years of his life.
This care home is such an excellent place. Residents are treated with love and care. Standards are very high. Staff just wonderful - patient and caring, very helpful to relatives too.
This care home is such an excellent place. Residents are treated with love and care. Standards are very high. Staff just wonderful - patient and caring, very helpful to relatives too.
(3)
(3)
(3)
(3)
(4)
We currently have a vacancy available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!
There are no news items for Charnwood Lodge.
There are no upcoming events for Charnwood Lodge.
There are currently no awards/recognitions posted yet for Charnwood Lodge.
There are no accreditations posted yet for Charnwood Lodge.
There are no Team Members posted yet.
The care home lists weekly fees per person between £1,025 and £1,230 for residential care (respite between £1,025 and £1,230) and between £1,087 and £1,230 for residential dementia care (respite between £1,087 and £1,230). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 68 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charnwood Lodge to verify any information. View our terms and conditions. Charnwood Lodge has an Enhanced Service -what an Enhanced Service includes.