Charnwood Lodge

10/18 Annan Road, Dumfries DG1 3AD
Review Us
8.9 23 Reviews
  • Charnwood Lodge, Dumfries
Charnwood Lodge is a warm, welcoming and friendly residential care home which provides care and support for up to 68 older people and people living with dementia.

With highly trained, caring staff, specialist facilities and a desire to promote happy, active and fulfilled lives, staff provide the highest standards of support.

The home is split into six small group living areas or "households", across two floors, which are accessible via passenger lift and stairs.

Each named household has 10 bedrooms, all of which have en-suite toilet and sink facilities. Communal lounges and dining/kitchen areas are available throughout the home. There is also a large reception area which provides space for visitors and activities to take place.

Charnwood Lodge has a highly trained, dedicated, caring team of staff who promote happy, active and fulfilled lives, providing the highest standards of care and support.

Charnwood believes in promoting independence, dignity, and quality of life for every individual under their care. With a person-centred approach, they tailor services to meet the unique needs and preferences of each resident, empowering them to live life to the fullest.
Show Charnwood Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices exclude therapeutic activities such as hairdressing and chiropody.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Todd (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998
  • Number of floors: 2

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Parking

  • Free on site parking is available to visitors.

Charnwood Lodge Reviews (23)

8.9

Charnwood Lodge has a Review Score of 8.9 (8.902) out of 10, based on 9 reviews in the last 2 years.
Over all time Charnwood Lodge has 23 reviews.

Overall Experience
  • 21
  • 1
  • 1
  • 0
  • 0
Date Published
  • 23
  • 1
  • 9
  • 9
  • 14
Reviewer Connection to Charnwood Lodge
  • 11
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Marion F (Daughter of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Charnwood Lodge for just over 2 years. During that time she has received consistently excellent care. All the carers know her and treat her with affection and respect. Her health needs are meticulously reviewed and any UTI/S or other health concerns are treated immediately.
An indication of this is that her weight has increased by 8lbs since her arrival - very good news. I have already recommended this care home to a friend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue Q (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Charnwood Lodge for 5 years. She suffers from vascular dementia. At first she was very active, walking around, moving things, but she was dealt with patience and care. Now she is more infirm and frail. The carers are very, very good with her and create a good atmosphere in the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John S (Son of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident for over a year at Charnwood. The family are delighted with the care provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.9 (8.902)

Overview of Review Score

The Review Score of 8.9 (8.902) out of 10 for Charnwood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.514 for Charnwood Lodge is calculated as follows: ( (73 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 107 Ratings = 4.514
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.388 Points relating to the number of positive Reviews for Charnwood Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Apr 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have a vacancy available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charnwood Lodge to verify any information. View our terms and conditions. Charnwood Lodge has an Enhanced Service - more info.