Scoonie House

Windygates Road, Leven KY8 4DP
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9.8 56 Reviews
  • Scoonie House, Leven
Scoonie House is a charming Victorian home sympathetically converted to provide residential care for up to 36 elderly residents providing residential and palliative care on a permanent and short stay basis, trial stays are also available.

Located in a central yet tranquil area in the heart of the seaside village of Leven, the home is ideal for residents wishing to protect their independence, while enjoying the attention of a friendly and professional team of carers and an activities programme that promotes quality physical and emotional health.

All staff are dementia trained and work hard to establish an environment where residents feel safe and respected. This specialist training also extends to the hospitality team and chefs who are able to stimulate senses and increase creativity in the cooking and presentation of food, providing the best possible dining experience for residents living with dementia and or dysphagia.
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Care Provided by Scoonie House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1600

These prices are only a guideline, please contact Scoonie House to find out the exact price for your requirements.

Contact Scoonie House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Scoonie House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Melanie MacDonald (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (28)

Scoonie House Reviews (56)

9.8

Scoonie House has a Review Score of 9.8 (9.763) out of 10, based on 22 reviews in the last 2 years.
Over all time Scoonie House has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Scoonie House
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Total of 56, showing 21-40
Review from Jane S (Daughter of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful to everyone in the Scoonie House Care Home team who cared so beautifully for my mother. She died content, at peace and I do believe felt loved by her carers. I could not have asked for more. Thank you so much.
Reply from Home Manager, Home Manager at Scoonie HouseThank you for your review and recognition of the team at Scoonie House. We are very sorry for your loss; we hope we made your mother's time here as peaceful as possible. We would like to thank you for your words of kindness, which are very much appreciated. The team will be touched to hear your feedback.
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Review from Duncan W (Son of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved into Scoonie House her quality of life has improved beyond measure. She has made new friends and is participating in numerous activities. All of the care staff behave with the utmost professionalism.
Reply from Home Manager, Home Manager at Scoonie HouseThank you for your kind words and for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Scoonie House. We are also delighted to hear she is making new friends and enjoys the activities. I will pass on your wonderful comments to the whole team.
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Review from Ian R (Resident) published on 26 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent treatment and facilities. Warm and friendly staff.
Reply from Home Manager, Home Manager at Scoonie HouseThank you, Ian, for your review of Scoonie House. We would like to thank you for your words of kindness which are very much appreciated. Individual care of our residents is of upmost importance to us. The team at Scoonie House will be delighted to hear your words of support, we hope you continue to enjoy your stay.
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Review from Elaine S (Daughter of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent 2 weeks of respite care with you. On behalf of myself and my family, we would like to thank you all for the care she received. It also enabled my dad to have a well-needed rest which helped him so much.
Reply from Home Manager at Scoonie HouseElaine, thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us and we are glad your mum had such a good stay with us enabling your dad to have a well-deserved break. Your feedback will be shared with the team.
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Review from Shona R (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care Mum received at Scoonie House and would like to use the care home again in the future.
Reply from Home Manager, Home Manager at Scoonie HouseThank you Shona for your kind words and recognition of the team at Scoonie House. Your mum was a joy to care for and we welcome her back any time. Your comments will be passed on to the team.
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Review from Irene R (Respite Resident) assisted by family/friend published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a very pleasant stay. The staff were all very helpful. The room I had was lovely.
Reply from Home Manager at Scoonie HouseIrene, on behalf of the Scoonie House team, we would like to thank you for your wonderful feedback. It was a pleasure to have you come and stay with us. Thank you again for your review.
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Review from Sarah S (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regard Scoonie House to be an excellent care home. My association with the staff has been exceptional, and the needs of residents are taken on board. My mother has been cared for within Scoonue House for six-plus years, and I haven't any concerns that have not been dealt with to my satisfaction. I
would rate this care home with a 9/10.
Reply from Home Manager at Scoonie HouseSarah, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Scoonie House. I will pass on your kind comments to the whole team.
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Review from Andrew R (Resident) assisted by family/friend published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been in the care home for almost three months now, I am settling into the routine. I am more relaxed and settled in the knowledge that carers and helpers are always on hand should I require assistance.
Reply from Home Manager, Home Manager at Scoonie HouseAndrew, thank you for your review and positive comments regarding Scoonie House and the team who works hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
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Review from C M (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were good at getting my mum settled, she was really unhappy when she was put in the home, but now when you see her, she looks happier than she has for a long time. Her mental health has also improved because she is doing things and has people to speak to.
Reply from Home Manager, Home Manager at Scoonie HouseOn behalf of the Scoonie House team, we would like to thank you for your wonderful feedback. We are so glad to hear you have seen such an improvement in your mum; the care, services and support we deliver as a team to you all are extremely important to us. I will share your comments with the team.
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Review from G M (Son of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are kind, caring and considerate of Mum's needs. They always contact the family if any problems with Mum's health, and I can phone at any time for updates. The lounge is comfortable and had a revamp. Chairs are more comfortable. Mum's room ok, but could do with a bit of TLC, but this could be
due to the fact she doesn't like change and sleeps a lot during the day.
Reply from Home Manager, Home Manager at Scoonie HouseThank you for your lovely comments regarding the care given to your mum at Scoonie House. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
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Review from J M (Relative of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very friendly and caring. Very safe and happy with the room and confident the care will be there.
Reply from Home Manager, Home Manager at Scoonie HouseMany thanks for your positive review. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Shirley M (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I was pleased with the care Mum received. Some repairs in her room weren't dealt with. I feel more could be done to stimulate residents.
Reply from Home Manager, Home Manager at Scoonie HouseShirley, many thanks for your review. Your comments have been passed on to the team, and if you would like to discuss anything in more detail, please get in touch. We always welcome feedback and suggestions on where we can add to our residents’ experience at Scoonie House.
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Review from David P (Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good place to live.
Nice staff.
Everyone looks after me.
It's alright.
Reply from Home Manager at Scoonie HouseWe would like to thank you for your words of kindness, David, which are very much appreciated. All comments will be passed on to the team.
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Review from Anne R (Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable rooms, enabling my husband to be with me. Staff and carers are good, but nights need training on stroke survivors. Meals find with choices and plenty to eat. On the whole, very clean and comfortable.
Reply from Home Manager at Scoonie HouseThank you, Anne, for your kind words and recognition of the team at Scoonie House. Your comments will be passed on to the team.
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Review from Evelyn D (Partner of Resident) published on 4 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Scoonie has become a home from home for my partner. The staff are caring, considerate and kind, and every day, in some way, go well beyond their remit. The residents are treated with respect, love and kindness. Every member of staff is approachable - management included with exceptionally high standards.
Scoonie is well kept, exceptionally clean and fresh. The decor etc is good. I’ve been made to feel welcome when I visit and allowed to spend time, and have lunch occasionally with my partner. When the time comes for me to go into care, then I’ve instructed those concerned to make sure I go into Scoonie. This is a first-class, caring home which I would highly recommend.
Reply from Home Manager, Home Manager at Scoonie HouseThank you for taking the time to leave us such a fantastic review, Evelyn! We're happy to hear that your partner is receiving such great care at Scoonie House and that it is considered a home from home. I will pass on your wonderful comments to the whole team, and I am sure they will be as thrilled as I am.
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Review from Brenda G (Niece of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been in Soonie House for six months now. He has lived alone for most of his life. It is good to see he is mixing well at the home with the encouragement of the staff. He settled in quicker than I thought he would, again, I think because of the staff.
Reply from Home Manager, Home Manager at Scoonie HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that your uncle is receiving such great care at Scoonie House and will pass on your kind comments to the whole team.
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Review from Grace H (Power of Attorney of Resident) published on 28 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a very difficult time for residents also staff during this pandemic. Fortunately, cannot complain as regular updates both by mail or phone. So pleased all over with the exceptional care and attention show, so happy with the cleanliness of the home also residents care. Pleasure to visit as
always very welcoming. Highly recommend Sconnie House.
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Review from Janet S (Daughter of Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very grateful to everyone who cares for my mother. She is content and feels safe and happy. What more could a daughter want for her mother.
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Review from Cecilia S (Daughter of Resident) published on 19 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I are very happy with the care my mother is given at Scoonie House. The staff are caring and attentive. They are very supportive of her, and as regular visitors, we are kept up to date with how she is regarding any health or care issues. We have recommended the home to others whose relatives
have needed full-time care.
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Review from Steven M (Son of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
If anyone has an elderly family member who requires looking after and you want them to move into somewhere, where you know they will be safe, and more importantly, looked after to a very high standard, then look no further than Scoonie care home.


Both my dad and mother-in-law are residents here,

and all the family have nothing but good things to say about the place itself and also the staff.


A special shout out to the care home manager, who since day one has been nothing but professional and approachable, and we know that the home and our family members are in great hands, knowing she is at the helm.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Scoonie House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Scoonie House is calculated as follows: ( (213 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 262 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Scoonie House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Aug 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Melanie

Melanie Macdonald

Job Title: Manager

Melanie is our Home Manager at Scoonie House – here’s a glimpse into her role at the home in her own words:
“I ensure that the residents have the possibility to participate in the day-to-day running of the home to ensure that they we know what’s important to them and that they’re receiving the care and attention they need.
I enjoy developing ways to promote the residents’ rights and responsibilities and provide information, advice and support not only to the residents but also to their families. I’m also creating opportunities for residents to contribute to the local community and access local services, giving them a sense of freedom and belonging.
Having been at Scoonie House for a number of years, I have a vast knowledge and understanding of our home and residents.”

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