Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
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9.9 59 Reviews
  • Ardnahein Care, Dunoon
Situated in the picturesque West Bay of Dunoon, Ardnahein Care offers spectacular views over the River Clyde, visible from residents' bedrooms, cosy lounges, and the surrounding gardens.

Ardnahein Care provides a true home from home experience, supported by a highly qualified and compassionate care team. Residents benefit from continuous, high-quality care, companionship, and support in a safe, comfortable, and welcoming environment.

The home is known for its warm, family-style atmosphere. Pride is taken in every aspect of daily life—from the standard of care to the inviting surroundings. Visitors often remark on the instantly welcoming feel and the vibrant, homely character that sets Ardnahein apart.

With excellent facilities, engaging activities, and a commitment to person-centred care, Ardnahein Care supports residents to live fulfilling lives with dignity, comfort, and joy.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Residential Dementia Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1550

Our standard fees cover accommodation, meals, laundry, personal care, heating, lighting, and a full programme of activities and entertainment.


Additional charges may apply for:


Hairdressing and barber services


Toiletries purchased directly from Ardnahein


Items from the in-house tuck shop


Personal newspapers or magazines


Private chiropody or other specialist services


Outings that incur extra costs (e.g. tickets, meals out)


Any additional charges will be clearly recorded and added to the monthly invoice.


We welcome both privately funded residents and those funded by the local authority. Where the local authority funding does not fully meet the cost of care, a top-up fee may be discussed and agreed with the resident or their representative. This will always be communicated transparently and documented in the individual’s agreement.


If you have any questions about what is included in our fees or potential additional costs, our management team will be happy to provide further clarification.

These prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Owner

  • Ardnahein Care Ltd

Person in charge

  • Grace Middleton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • At Ardnahein Care, we are committed to providing a warm, person-centred approach to care. We welcome admissions for individuals aged 65 and over who require residential support in a safe, homely, and inclusive environment. We accept referrals from a range of sources, including: Self-referrals and family referrals Health and Social Care Partnerships (Local Authority) Hospitals and discharge planning teams GPs and community healthcare professionals Emergency placements where appropriate All prospective residents are encouraged to visit the home, meet our team, and discuss their care needs and personal preferences. A thorough pre-admission assessment will be carried out—either in person or in consultation with relevant professionals—to ensure that Ardnahein can meet the individual's physical, emotional, and social needs. Our aim is to make every admission as smooth and welcoming as possible, whether it’s for long-term care, respite, or an emergency placement. Admissions are subject to room availability and the outcome of the assessment.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Ardnahein warmly welcomes visitors throughout the day. To ensure residents can enjoy meals in a relaxed setting, two designated mealtimes during which visits are limited. Visitors are always informed of these times in advance.

Parking

  • Street parking is available, and also a public car park located directly in front of the home for visitor use

Total of 59, showing 1-20
9.9

Ardnahein Care has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years. Over all time Ardnahein Care has 59 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since August 2024 and I can honestly say she is far happier and more focused than she has been for years. All the staff are fantastic, making the residents feel loved and at home. My mum celebrated her 100th birthday on 2nd April and all the staff made her day very special
indeed. I have nothing but praise for all of them!

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time in giving us this beautiful feedback.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring towards the residents and keeping the residents mobile is good to see, The home is very clean and tidy, The ease of taking out of family menber out for walk or drive with just a quick phone call,

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you so much for your lovely feedback. We're delighted to hear that you've found our team friendly and caring-supporting our residents with kindness and dignity is at the heart of everything we do.We're also glad you've noticed our efforts to keep everyone mobile and active, and that the cleanliness of the home meets your expectations.It's great to know that taking your family member out is straightforward and easy-maintaining that flexibility is important to us, so families can continue creating special moments together.Your kind words mean a lot to the whole team here at Ardnahein.Warmest wishes.

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Overall Experience  Overall Experience 5.0 out of 5

The interaction between the staff and the residents is genuinely caring. They make sure that the people in their care are thoughtfully looked after and every effort is made to maintain their connections to the world outside and past lives as memories and physical strength diminish. Pamper days; quizzes;
visits to church, the pantomime and the botanical garden; singalongs; visits by baby groups, primary school children, therapy animals, dancers and gymnasts; all ensure the residents maintain links with their local community - and it with them. This is a happy home for our elderly loved ones.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely kind review. It is great to see that families recognise the activities and engagement within Ardnahein and will print this off and show to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited this care home on the 10th of January 2025 to see our aunt on her 103rd birthday. We found the overall experience excellent and the staff were most obliging. It is very reassuring to know our aunt is in such capable hands. I have only rated things pertaining to our visit.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely feedback and we look forward to many more visits.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot say how impressed we have been with Ardnahein Care since the day Mum arrived. The staff are amazing and their level of care, kindness and support to Mum is exceptional! In my opinion, I would say that Ardnahein Care is more a home from home for Mum and we as a family feel very grateful to the
staff for all their kind care and support!

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to give such lovely feedback. We are truly blessed to have wonderful families and loved ones who support and recognize Ardnaheins's Ethos.

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Overall Experience  Overall Experience 5.0 out of 5

Pleasant, clean, and friendly. Staff are excellent, helpful and caring.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely feedback. I will ensure that all our staff see this wonderful review.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident since June 2024 as he was no longer able to cope with stairs due to lack of mobility. He was initially concerned how he would adapt and cope after living on his own for 13 years. He has settled in quickly, knows all the staff by their first name, has gained weight and is
much more positive in his outlook. As someone who has never participated in family games at Christmas, he is participating in all the wonderful activities that two particular members of staff dream up and is always the first to volunteer for any new experience. I knew from previous experience 2015 - 2020 how good the home was but the whole experience is even better than it was five years ago. My uncle is happy, we are happy and so are all his many visitors and social media followers.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Many thanks for the lovely feedback given. I will pass on to all our staff for the recognition they fully deserve.

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Overall Experience  Overall Experience 5.0 out of 5

Staff work hard and take pride in their work and do their best to make the home welcoming and homely. A safe environment, clean and hygienic. There are lots of activities and events for residents to join in with. All staff treat residents with great respect.

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Overall Experience  Overall Experience 5.0 out of 5

Since my mother was taken into care here, her life has taken a turn for the better. The staff have made her feel welcome and have got to know her well. Family have also been made to feel very welcome and the open visitor policy makes it easier to visit Mum.

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Overall Experience  Overall Experience 5.0 out of 5

All I can comment on is what I have seen up until now. All looks excellent.

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Overall Experience  Overall Experience 4.0 out of 5

The staff were very welcoming and attentive. As a family member, I was told to feel at home as it was my aunt's home. I love seeing the activities offered.

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Overall Experience  Overall Experience 5.0 out of 5

Went to visit my Auntie and was so happy to see her so relaxed and settled.
The staff do an amazing job making sure she is happy and comfortable.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us. We appreciate the feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Very welcoming care home with happy and stimulated residents.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us. We appreciate the feedback.

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Overall Experience  Overall Experience 5.0 out of 5

I was in seeing a friend and have to say the difference in the care home is unbelievable.
In all areas of the home, I can say it is excellent in every way.

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Overall Experience  Overall Experience 5.0 out of 5

The care my aunt has received from the wonderful staff at Ardnahein has been exemplary. They have looked after her with great kindness and with humour and treated her like a real individual. I have felt confident that my aunt was in very good, safe, and tender hands. Thank you to all the staff.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and for the lovely feedback. We do have a magnificent team here at Ardnahein. It was a pleasure to have your Aunt stay with us and has left many memories for us all to chuckle at.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent place, friendly staff, clean and welcoming.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.

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Overall Experience  Overall Experience 5.0 out of 5

Very kind staff.
Know a lot about my family.
Take time to talk.
Clean room/facilities.
Nice garden.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.

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Overall Experience  Overall Experience 5.0 out of 5

Overall great facility well run with lots of activities for residents. Outside gardens provide pleasant space for relaxation and involvement in garden tasks.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.

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Overall Experience  Overall Experience 5.0 out of 5

Ardnahein Care rightly deserves its recent rating as being in Scotland's top twenty homes. Staff need to be particularly commended for their caring attitude - on camera and off.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.

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Overall Experience  Overall Experience 5.0 out of 5

Home from home. The staff are just lovely with my wife, the setting is very homely and the food is outstanding. There are multiple and varied daily activities that include all the residents. We are very happy with all aspects of the home and care being received. Was invited down for Christmas dinner,
which was a nice inclusive touch.

Reply from Grace Middleton, Home Manager at Ardnahein Care

We thank you kindly for your review and are delighted that you find it a home-from-home experience. This is our aim and goal.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Ardnahein Care is calculated as follows: ( (266 Excellents x 5) + (38 Goods x 4) ) ÷ 304 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Very good

(5)

How good is our staff team? Good

(4)

How good is our setting? Very good

(5)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Grace

Grace Middleton

Job Title: Registered Care Home Manager

Joined: 2019

Grace has been a valued member of the Ardnahein Care team since April 2019 and brings over 20 years of experience in health and social care. Her extensive background, combined with a compassionate approach, ensures every resident receives personalised, dignified care.


Starting as Deputy Manager before becoming Care Home Manager, Grace has guided the home through challenging times, including the COVID-19 pandemic, earning her SVQ Level 4 and SCQF Level 10 qualifications in Care Services Leadership and Management along the way.


She is passionate about building strong relationships with residents, families, and staff, creating a warm, supportive environment that truly feels like home.

Donna

Donna Scott

Job Title: Care Coordinator

Joined: 2016

Donna has been part of the Ardnahein Care family since April 2016 and brings nearly 30 years of experience in the care sector — a milestone she’ll proudly reach in November. Her calm, compassionate presence and extensive knowledge make her a key member of the team.


As Care Coordinator, Donna works closely with Grace, the Manager, to ensure that each resident receives tailored, person-centred care. Together, they oversee care planning, daily support, and team coordination to uphold the highest standards across the home.


Donna is known for her hands-on approach, strong relationships with families and professionals, and her unwavering dedication to the well-being of every resident.

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Morven Sutherland

Job Title: Finance & Administration

Joined: 2021

Morven joined Ardnahein Care in December 2021 and has become a vital part of the team. With a strong background in finance and administration, she brings organisation, accuracy, and a calm, friendly presence to the heart of the home.


Morven works closely with Grace, the Manager, to support the day-to-day running of Ardnahein—from handling resident accounts and payroll to managing enquiries and keeping everything behind the scenes running smoothly.


She is often the first point of contact for families and professionals, and her approachable nature helps create a warm and supportive environment for everyone involved.

Frequently Asked Questions about Ardnahein Care

What types of Care is Ardnahein Care registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ardnahein Care have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ardnahein Care?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ardnahein Care to the centre of Dunoon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ardnahein Care to verify any information. View our terms and conditions. Ardnahein Care has an Enhanced Service - more info.