Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
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9.9 59 Reviews
  • Ardnahein Care, Dunoon
Situated in the picturesque West Bay of Dunoon, Ardnahein Care offers spectacular views over the River Clyde, visible from residents' bedrooms, cosy lounges, and the surrounding gardens.

Ardnahein Care provides a true home from home experience, supported by a highly qualified and compassionate care team. Residents benefit from continuous, high-quality care, companionship, and support in a safe, comfortable, and welcoming environment.

The home is known for its warm, family-style atmosphere. Pride is taken in every aspect of daily life—from the standard of care to the inviting surroundings. Visitors often remark on the instantly welcoming feel and the vibrant, homely character that sets Ardnahein apart.

With excellent facilities, engaging activities, and a commitment to person-centred care, Ardnahein Care supports residents to live fulfilling lives with dignity, comfort, and joy.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Residential Dementia Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1550

Our standard fees cover accommodation, meals, laundry, personal care, heating, lighting, and a full programme of activities and entertainment.


Additional charges may apply for:


Hairdressing and barber services


Toiletries purchased directly from Ardnahein


Items from the in-house tuck shop


Personal newspapers or magazines


Private chiropody or other specialist services


Outings that incur extra costs (e.g. tickets, meals out)


Any additional charges will be clearly recorded and added to the monthly invoice.


We welcome both privately funded residents and those funded by the local authority. Where the local authority funding does not fully meet the cost of care, a top-up fee may be discussed and agreed with the resident or their representative. This will always be communicated transparently and documented in the individual’s agreement.


If you have any questions about what is included in our fees or potential additional costs, our management team will be happy to provide further clarification.

These prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Owner

  • Ardnahein Care Ltd

Person in charge

  • Grace Middleton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • At Ardnahein Care, we are committed to providing a warm, person-centred approach to care. We welcome admissions for individuals aged 65 and over who require residential support in a safe, homely, and inclusive environment. We accept referrals from a range of sources, including: Self-referrals and family referrals Health and Social Care Partnerships (Local Authority) Hospitals and discharge planning teams GPs and community healthcare professionals Emergency placements where appropriate All prospective residents are encouraged to visit the home, meet our team, and discuss their care needs and personal preferences. A thorough pre-admission assessment will be carried out—either in person or in consultation with relevant professionals—to ensure that Ardnahein can meet the individual's physical, emotional, and social needs. Our aim is to make every admission as smooth and welcoming as possible, whether it’s for long-term care, respite, or an emergency placement. Admissions are subject to room availability and the outcome of the assessment.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Ardnahein warmly welcomes visitors throughout the day. To ensure residents can enjoy meals in a relaxed setting, two designated mealtimes during which visits are limited. Visitors are always informed of these times in advance.

Parking

  • Street parking is available, and also a public car park located directly in front of the home for visitor use

Ardnahein Care Reviews (59)

Total of 59, showing 41-59
9.9

Ardnahein Care has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years. Over all time Ardnahein Care has 59 reviews.

Overall Experience

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Date Published

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Review from Glenn S (Son of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care at the home, both the administration and the actual care workers. I can see there is a genuine respect for my Dad in the way carers ask him to do things rather than telling him to do things. There is an overall concern for his well-being and attention to his condition
as it gets worse. It is very good to see and feel from the staff.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your review, it is much appreciated. We look forward to welcoming relatives again very soon.

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Review from Elizabeth B (Daughter-in-law of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and love that my mother in law has received through the last 4 years is amazing. Catering to all her little requests and demands. When she was admitted to hospital for a standard operation and subsequently deteriorated rapidly - the additional support that we received from the staff was just
amazing and very appreciated. They helped us navigate changes to ensure that she was able to get back to the care home quickly and with dignity.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you, our caring staff aim to provide all of our residents with a comfortable, homely environment with the addition of a nutritious and delicious menu.

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Review from Sandra V (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has lived at the Ardnahein for 18 months now, and as I live overseas and could not visit until March 2020, I was a little concerned as to how Dad would cope as he is very independent. After my visit, my mind was put at rest. Dad is well cared for in a lovely environment, he is treated with respect
and all the staff that I was lucky to meet are amazing. Dad's health has improved and he is now happy and settled. They have kept Dad safe during the pandemic and have done everything within their powers to ensure I have regular contact with Dad, more so than I would've had if he had been living at home. Dad enjoys the company of other residents and has a joke and a singsong with the staff. I hate to think about how he would've coped if he wasn't in their care.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your very kind comments. We aim to keep all our residents safe and happy at this particularly stressful time. It is also so important that relatives and friends of residents are included as much as possible through video calls on the portal, by telephone or with regular updates on Facebook.

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Review from Chris (Son of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the pandemic and the lockdown, the carers have done a great job in looking after everyone, both the residents and themselves. The care home, especially the manager, have been both strict and creative in how they have managed the pandemic and lockdowns. This has included the installation of
a portal communication system, we’ve had regular video calls with my relative, the erection of substantial gazebos in the garden and finally the construction of their very own bubble! There have also been regular activities throughout the year involving the residents.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your very kind comments which mean a great deal to our staff who remain committed to the health and well being of every one of our cherished residents.

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Review from J S (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father looks healthy and well cared for - shaven, haircut, good skin, clean and comfortable clothes. He has learned the names of the carers and talks to them. Friends and family who have visited my father have commented on the friendliness of the staff and of the welcome they received (and hospitality)
As I live abroad, phone contact is important and I have always been given good updates on my father's wellbeing.

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Review from J J (Friend of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were warm and friendly.
A great atmosphere amongst staff and residents.
Really clean and tidy. Lovely family room for the visit.
Hadn't seen our friend in a year, when she was living in her own home, amazing improvement in her appearance and health. It was an impromptu visit, we were made
to feel so welcome.
We can't thank the staff enough for making our visit so good and for taking such good care of our friend.

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Review from C S (Friend of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager, staff are very friendly and helpful. Good feel to the home when you walk in very clean, massive improvement to the home. I was very impressed, as it was years since I had been in, well done to the staff.

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Review from A M (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 3 1/2 years and in this time he has been given the best care we could hope for. He has now been palliative for 6 months and the dignity he has been given is outstanding. Every member of staff we come into contact with show us the highest level of professionalism and
compassion.

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Review from J M (Friend of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On each visit, I have found the staff to be courteous, pleasant and welcoming. They appear to treat the residents with patience and care, addressing them by name and taking time to communicate with them.

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Review from S O (Wife of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband enjoyed his week of respite, finding the staff very helpful. He was pleased with the food and the range of channels on the TV. He was comfortable at night and slept well.
When I collected him, I found that his pants were put on crooked and his genitals were exposed. His leg bag was incorrectly
positioned with tapes outside and his hearing aid was not fitted in his ear.
One item was missing upon his return.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your comments - we are pleased to hear that your husband enjoyed his recent return visit to us. We were sorry to hear that some aspects of your husband's personal care were not up to our usual high standard. Please accept our apologies along with our assurances that additional training has been provided for all relevant staff.
We can confirm that your missing item has now been returned to you.

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Review from Catherine M (Friend of Resident) published on 3 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a convalescing resident at Ardnahein. After hospital and once fit, back to her own home.
My observation is that my friend is so relaxed, so comfortable, so well cared for, so well-fed and so grateful to all the staff for their kindness, care and smiles.

Reply from Karen Armstrong, Home Manager at Ardnahein Care

Catherine thank you very much for your positive review of the care at Ardnahein.

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Review from Jackie D (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot commend Ardnahein enough in the care of my relative. All staff are friendly, approachable and able to help with any questions I had quickly. My relative has been treated with dignity and respect at all times.

Reply from Karen Armstrong, Home Manager at Ardnahein Care

Ardnahein Management wish to thank you for your very positive review of our service.

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Review from Eve P (Daughter of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ardnahein since October 2018. He suffers from dementia and various other related and non-related health problems. The staff have been nothing short of amazing in the care they provide for him. His care plan is tailored and adapted to his ever-changing needs and is met
in every way, particularly as his health is deteriorating. He has a lovely clean, warm room with en-suite facilities. The care staff engage and interact with him keeping his spirits up as he has lost his mobility and is now virtually bed bound, but they manage to get a laugh and joke with him, which is so important to him. Even more important they treat him as a person, not just someone they look after, giving him dignity and respect and getting to know him, his sense of humour and his interests. I honestly cannot praise the staff of this care home enough - from the manager to the domestic staff and everyone in between they are so caring and friendly and dedicated to what they do.

Reply from Karen Armstrong, Home Manager at Ardnahein Care

Thank you so much for your kind words; your comments mean a great deal to our staff team. We appreciate you taking the time to review your positive experience at Ardnahein.

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Review from R M (Friend of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and helpful.

Reply from Karen Armstrong, Home Manager at Ardnahein Care

Many thanks for your review of our service, this is very much appreciated.

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Review from Raymond B (Husband of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really excellent care and attention in a well run and very friendly home. Made at ease from first minute of entry and all during the stay.

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Review from M B (Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very few you can have a conversation with. So many noisy dementia residents, so I stay in my room a lot. Short of small walks.

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Review from Moira W (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this home for several months now. She has made great health improvements since being admitted as she requires lots of attention and company. Her diet has also improved. Please thank all the staff for their kind support.

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Review from M M (Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my shortest visit to Ardnahein (8 days) and again I can't praise all staff enough. This time my room was ensuite which made things much easier for me. I should have said this was my 4th visit.

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Review from Sheila M (Niece of Resident) published on 31 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Ardnahein for over a year now. Initially, she found it difficult to settle but within a few months, she was more contented. Staff quickly got to know my aunt and understand the difficulties she was experiencing in settling, due to her memory issues and fluctuating moods.
During and since this initial period my aunt has always praised the staff. She finds everyone kind and helpful and is independent enough and very sociable to have struck up good relationships with everyone. Staff understand and respect when she isn't having a good day and know it will resolve. The accommodation and catering are of a good standard and the ongoing upgrading of the facilities will enhance this.
Staff are always approachable when I phone to speak to my aunt and equally when I visit. My only wish is there was more opportunity for my aunt to go out more often. However, I know overall my aunt is happy and settled and therefore I am happy and confident that all her needs are being met.

Reply from Conor Harkins, Admin at Ardnahein Care

Thank you for your review Sheila. We will look to provide your Aunt with more opportunity to visit the community.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Ardnahein Care is calculated as follows: ( (266 Excellents x 5) + (38 Goods x 4) ) ÷ 304 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (3)

Grace

Grace Middleton

Job Title: Registered Care Home Manager

Joined: 2019

Grace has been a valued member of the Ardnahein Care team since April 2019 and brings over 20 years of experience in health and social care. Her extensive background, combined with a compassionate approach, ensures every resident receives personalised, dignified care.


Starting as Deputy Manager before becoming Care Home Manager, Grace has guided the home through challenging times, including the COVID-19 pandemic, earning her SVQ Level 4 and SCQF Level 10 qualifications in Care Services Leadership and Management along the way.


She is passionate about building strong relationships with residents, families, and staff, creating a warm, supportive environment that truly feels like home.

Donna

Donna Scott

Job Title: Care Coordinator

Joined: 2016

Donna has been part of the Ardnahein Care family since April 2016 and brings nearly 30 years of experience in the care sector — a milestone she’ll proudly reach in November. Her calm, compassionate presence and extensive knowledge make her a key member of the team.


As Care Coordinator, Donna works closely with Grace, the Manager, to ensure that each resident receives tailored, person-centred care. Together, they oversee care planning, daily support, and team coordination to uphold the highest standards across the home.


Donna is known for her hands-on approach, strong relationships with families and professionals, and her unwavering dedication to the well-being of every resident.

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Morven Sutherland

Job Title: Finance & Administration

Joined: 2021

Morven joined Ardnahein Care in December 2021 and has become a vital part of the team. With a strong background in finance and administration, she brings organisation, accuracy, and a calm, friendly presence to the heart of the home.


Morven works closely with Grace, the Manager, to support the day-to-day running of Ardnahein—from handling resident accounts and payroll to managing enquiries and keeping everything behind the scenes running smoothly.


She is often the first point of contact for families and professionals, and her approachable nature helps create a warm and supportive environment for everyone involved.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ardnahein Care to verify any information. View our terms and conditions. Ardnahein Care has an Enhanced Service - more info.