Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
Review Us
9.9 63 Reviews
  • Ardnahein Care, Dunoon
Situated in the picturesque West Bay of Dunoon, Ardnahein Care offers spectacular views over the River Clyde, visible from residents' bedrooms, cosy lounges, and the surrounding gardens.

Ardnahein Care provides a true home from home experience, supported by a highly qualified and compassionate care team. Residents benefit from continuous, high-quality care, companionship, and support in a safe, comfortable, and welcoming environment.

The home is known for its warm, family-style atmosphere. Pride is taken in every aspect of daily life—from the standard of care to the inviting surroundings. Visitors often remark on the instantly welcoming feel and the vibrant, homely character that sets Ardnahein apart.

With excellent facilities, engaging activities, and a commitment to person-centred care, Ardnahein Care supports residents to live fulfilling lives with dignity, comfort, and joy.
Show Ardnahein Care on the Map

Care Provided by Ardnahein Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Residential Dementia Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1550

Our standard fees cover accommodation, meals, laundry, personal care, heating, lighting, and a full programme of activities and entertainment.


Additional charges may apply for:


Hairdressing and barber services


Toiletries purchased directly from Ardnahein


Items from the in-house tuck shop


Personal newspapers or magazines


Private chiropody or other specialist services


Outings that incur extra costs (e.g. tickets, meals out)


Any additional charges will be clearly recorded and added to the monthly invoice.


We welcome both privately funded residents and those funded by the local authority. Where the local authority funding does not fully meet the cost of care, a top-up fee may be discussed and agreed with the resident or their representative. This will always be communicated transparently and documented in the individual’s agreement.


If you have any questions about what is included in our fees or potential additional costs, our management team will be happy to provide further clarification.

These prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements.

Contact Ardnahein Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Ardnahein Care to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Ardnahein Care Ltd
  • Privately Owned

Person in Charge

  • Grace Middleton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Ardnahein warmly welcomes visitors throughout the day. To ensure residents can enjoy meals in a relaxed setting, two designated mealtimes during which visits are limited. Visitors are always informed of these times in advance.

Parking

  • Street parking is available, and also a public car park located directly in front of the home for visitor use

Ardnahein Care Reviews (63)

9.9

Ardnahein Care has a Review Score of 9.9 (9.924) out of 10, based on 25 reviews in the last 2 years.
Over all time Ardnahein Care has 63 reviews.

Overall Experience
  • 52
  • 11
  • 0
  • 0
  • 0
Date Published
  • 63
  • 4
  • 14
  • 25
  • 38
Reviewer Connection to Ardnahein Care
  • 20
  • 10
  • 8
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 63, showing 41-60
Review from Scarlett M (Friend of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attend the weekly coffee mornings at the home regularly.
On every visit, I have found the home full of happy staff and residents. The home is warm, clean and always bustling with chat and laughter. The staff are always welcoming and clearly have their resident's best interests at heart. The activities
they do with the residents always look so fun and entertaining. The food served always looks wonderful too. I very much enjoy my visits and plan to continue coming as long as they will have me!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R D (Friend of Resident) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C D (Friend of Resident) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of this care home was how friendly and welcoming the staff are. Our friend has nothing but praise for this home. He said the food is 5 star and plenty of it.
our friend was not very well at all when he moved in and it's lovely to see him looking so well and back to his old self.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G G (Daughter of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy to know my mum is being well looked after and encouraged to be independent.
She has improved massively physically, in her own home she was catheterised, bed-ridden, spoon-fed and alone. She is none of the above now, she takes part in activities, is in a wheelchair but, best of all, is taken
outdoors which she loves.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenn S (Son of Resident) published on 2 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care at the home, both the administration and the actual care workers. I can see there is a genuine respect for my Dad in the way carers ask him to do things rather than telling him to do things. There is an overall concern for his well-being and attention to his condition
as it gets worse. It is very good to see and feel from the staff.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your review, it is much appreciated. We look forward to welcoming relatives again very soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth B (Daughter-in-law of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love that my mother in law has received through the last 4 years is amazing. Catering to all her little requests and demands. When she was admitted to hospital for a standard operation and subsequently deteriorated rapidly - the additional support that we received from the staff was just
amazing and very appreciated. They helped us navigate changes to ensure that she was able to get back to the care home quickly and with dignity.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you, our caring staff aim to provide all of our residents with a comfortable, homely environment with the addition of a nutritious and delicious menu.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra V (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has lived at the Ardnahein for 18 months now, and as I live overseas and could not visit until March 2020, I was a little concerned as to how Dad would cope as he is very independent. After my visit, my mind was put at rest. Dad is well cared for in a lovely environment, he is treated with respect
and all the staff that I was lucky to meet are amazing. Dad's health has improved and he is now happy and settled. They have kept Dad safe during the pandemic and have done everything within their powers to ensure I have regular contact with Dad, more so than I would've had if he had been living at home. Dad enjoys the company of other residents and has a joke and a singsong with the staff. I hate to think about how he would've coped if he wasn't in their care.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your very kind comments. We aim to keep all our residents safe and happy at this particularly stressful time. It is also so important that relatives and friends of residents are included as much as possible through video calls on the portal, by telephone or with regular updates on Facebook.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris (Son of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout the pandemic and the lockdown, the carers have done a great job in looking after everyone, both the residents and themselves. The care home, especially the manager, have been both strict and creative in how they have managed the pandemic and lockdowns. This has included the installation of
a portal communication system, we’ve had regular video calls with my relative, the erection of substantial gazebos in the garden and finally the construction of their very own bubble! There have also been regular activities throughout the year involving the residents.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your very kind comments which mean a great deal to our staff who remain committed to the health and well being of every one of our cherished residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father looks healthy and well cared for - shaven, haircut, good skin, clean and comfortable clothes. He has learned the names of the carers and talks to them. Friends and family who have visited my father have commented on the friendliness of the staff and of the welcome they received (and hospitality)
As I live abroad, phone contact is important and I have always been given good updates on my father's wellbeing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J J (Friend of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were warm and friendly.
A great atmosphere amongst staff and residents.
Really clean and tidy. Lovely family room for the visit.
Hadn't seen our friend in a year, when she was living in her own home, amazing improvement in her appearance and health. It was an impromptu visit, we were made
to feel so welcome.
We can't thank the staff enough for making our visit so good and for taking such good care of our friend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Friend of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager, staff are very friendly and helpful. Good feel to the home when you walk in very clean, massive improvement to the home. I was very impressed, as it was years since I had been in, well done to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for 3 1/2 years and in this time he has been given the best care we could hope for. He has now been palliative for 6 months and the dignity he has been given is outstanding. Every member of staff we come into contact with show us the highest level of professionalism and
compassion.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Friend of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On each visit, I have found the staff to be courteous, pleasant and welcoming. They appear to treat the residents with patience and care, addressing them by name and taking time to communicate with them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S O (Wife of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband enjoyed his week of respite, finding the staff very helpful. He was pleased with the food and the range of channels on the TV. He was comfortable at night and slept well.
When I collected him, I found that his pants were put on crooked and his genitals were exposed. His leg bag was incorrectly
positioned with tapes outside and his hearing aid was not fitted in his ear.
One item was missing upon his return.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your comments - we are pleased to hear that your husband enjoyed his recent return visit to us. We were sorry to hear that some aspects of your husband's personal care were not up to our usual high standard. Please accept our apologies along with our assurances that additional training has been provided for all relevant staff.
We can confirm that your missing item has now been returned to you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine M (Friend of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is a convalescing resident at Ardnahein. After hospital and once fit, back to her own home.
My observation is that my friend is so relaxed, so comfortable, so well cared for, so well-fed and so grateful to all the staff for their kindness, care and smiles.
Reply from Karen Armstrong, Home Manager at Ardnahein CareCatherine thank you very much for your positive review of the care at Ardnahein.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie D (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot commend Ardnahein enough in the care of my relative. All staff are friendly, approachable and able to help with any questions I had quickly. My relative has been treated with dignity and respect at all times.
Reply from Karen Armstrong, Home Manager at Ardnahein CareArdnahein Management wish to thank you for your very positive review of our service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eve P (Daughter of Resident) published on 20 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Ardnahein since October 2018. He suffers from dementia and various other related and non-related health problems. The staff have been nothing short of amazing in the care they provide for him. His care plan is tailored and adapted to his ever-changing needs and is met
in every way, particularly as his health is deteriorating. He has a lovely clean, warm room with en-suite facilities. The care staff engage and interact with him keeping his spirits up as he has lost his mobility and is now virtually bed bound, but they manage to get a laugh and joke with him, which is so important to him. Even more important they treat him as a person, not just someone they look after, giving him dignity and respect and getting to know him, his sense of humour and his interests. I honestly cannot praise the staff of this care home enough - from the manager to the domestic staff and everyone in between they are so caring and friendly and dedicated to what they do.
Reply from Karen Armstrong, Home Manager at Ardnahein CareThank you so much for your kind words; your comments mean a great deal to our staff team. We appreciate you taking the time to review your positive experience at Ardnahein.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Friend of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and helpful.
Reply from Karen Armstrong, Home Manager at Ardnahein CareMany thanks for your review of our service, this is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Raymond B (Husband of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really excellent care and attention in a well run and very friendly home. Made at ease from first minute of entry and all during the stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very few you can have a conversation with. So many noisy dementia residents, so I stay in my room a lot. Short of small walks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Ardnahein Care is calculated as follows: ( (268 Excellents x 5) + (22 Goods x 4) ) ÷ 290 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (3)

Grace

Grace Middleton

Job Title: Registered Care Home Manager Joined: 2019

Grace has been a valued member of the Ardnahein Care team since April 2019 and brings over 20 years of experience in health and social care. Her extensive background, combined with a compassionate approach, ensures every resident receives personalised, dignified care.


Starting as Deputy Manager before becoming Care Home Manager, Grace has guided the home through challenging times, including the COVID-19 pandemic, earning her SVQ Level 4 and SCQF Level 10 qualifications in Care Services Leadership and Management along the way.


She is passionate about building strong relationships with residents, families, and staff, creating a warm, supportive environment that truly feels like home.

Donna

Donna Scott

Job Title: Care Coordinator Joined: 2016

Donna has been part of the Ardnahein Care family since April 2016 and brings nearly 30 years of experience in the care sector — a milestone she’ll proudly reach in November. Her calm, compassionate presence and extensive knowledge make her a key member of the team.


As Care Coordinator, Donna works closely with Grace, the Manager, to ensure that each resident receives tailored, person-centred care. Together, they oversee care planning, daily support, and team coordination to uphold the highest standards across the home.


Donna is known for her hands-on approach, strong relationships with families and professionals, and her unwavering dedication to the well-being of every resident.

No image found

Morven Sutherland

Job Title: Finance & Administration Joined: 2021

Morven joined Ardnahein Care in December 2021 and has become a vital part of the team. With a strong background in finance and administration, she brings organisation, accuracy, and a calm, friendly presence to the heart of the home.


Morven works closely with Grace, the Manager, to support the day-to-day running of Ardnahein—from handling resident accounts and payroll to managing enquiries and keeping everything behind the scenes running smoothly.


She is often the first point of contact for families and professionals, and her approachable nature helps create a warm and supportive environment for everyone involved.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ardnahein Care to verify any information. View our terms and conditions. Ardnahein Care has an Enhanced Service - more info.