Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
Review Us
9.9 63 Reviews
  • Ardnahein Care, Dunoon
Situated in the picturesque West Bay of Dunoon, Ardnahein Care offers spectacular views over the River Clyde, visible from residents' bedrooms, cosy lounges, and the surrounding gardens.

Ardnahein Care provides a true home from home experience, supported by a highly qualified and compassionate care team. Residents benefit from continuous, high-quality care, companionship, and support in a safe, comfortable, and welcoming environment.

The home is known for its warm, family-style atmosphere. Pride is taken in every aspect of daily life—from the standard of care to the inviting surroundings. Visitors often remark on the instantly welcoming feel and the vibrant, homely character that sets Ardnahein apart.

With excellent facilities, engaging activities, and a commitment to person-centred care, Ardnahein Care supports residents to live fulfilling lives with dignity, comfort, and joy.
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Care Provided by Ardnahein Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Residential Dementia Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1550

Our standard fees cover accommodation, meals, laundry, personal care, heating, lighting, and a full programme of activities and entertainment.


Additional charges may apply for:


Hairdressing and barber services


Toiletries purchased directly from Ardnahein


Items from the in-house tuck shop


Personal newspapers or magazines


Private chiropody or other specialist services


Outings that incur extra costs (e.g. tickets, meals out)


Any additional charges will be clearly recorded and added to the monthly invoice.


We welcome both privately funded residents and those funded by the local authority. Where the local authority funding does not fully meet the cost of care, a top-up fee may be discussed and agreed with the resident or their representative. This will always be communicated transparently and documented in the individual’s agreement.


If you have any questions about what is included in our fees or potential additional costs, our management team will be happy to provide further clarification.

These prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements.

Contact Ardnahein Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Ardnahein Care to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Ardnahein Care Ltd
  • Privately Owned

Person in Charge

  • Grace Middleton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Ardnahein warmly welcomes visitors throughout the day. To ensure residents can enjoy meals in a relaxed setting, two designated mealtimes during which visits are limited. Visitors are always informed of these times in advance.

Parking

  • Street parking is available, and also a public car park located directly in front of the home for visitor use

Ardnahein Care Reviews (63)

9.9

Ardnahein Care has a Review Score of 9.9 (9.924) out of 10, based on 25 reviews in the last 2 years.
Over all time Ardnahein Care has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ardnahein Care
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Total of 63, showing 21-40
Review from I S (Niece of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind staff.
Know a lot about my family.
Take time to talk.
Clean room/facilities.
Nice garden.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.
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Review from George M (Relative of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall great facility well run with lots of activities for residents. Outside gardens provide pleasant space for relaxation and involvement in garden tasks.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.
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Review from Alan F (Son-in-law of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ardnahein Care rightly deserves its recent rating as being in Scotland's top twenty homes. Staff need to be particularly commended for their caring attitude - on camera and off.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.
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Review from Robert M (Husband of Resident) published on 21 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home. The staff are just lovely with my wife, the setting is very homely and the food is outstanding. There are multiple and varied daily activities that include all the residents. We are very happy with all aspects of the home and care being received. Was invited down for Christmas dinner,
which was a nice inclusive touch.
Reply from Grace Middleton, Home Manager at Ardnahein CareWe thank you kindly for your review and are delighted that you find it a home-from-home experience. This is our aim and goal.
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Review from Chrissie H (Daughter of Resident) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Ardnahein Care are very caring and compassionate, they always make residents and visitors very welcome. The residents have a whole range of activities, so something to suit everyone. The food is extremely good and well presented and there is always something available. I'm so glad my mum
ended up here. She felt at home, loved the staff and was very happy. It's a wonderful place.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your kind review we truly are humbled and appreciate your feedback.
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Review from Louisa H (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ardnahein Care is a lovely, cost, homely place. The staff are all cheery, helpful professionals. The facilities are spotlessly clean and home-like with no "rest home", urine odour.
I live in New Zealand and having seen Mum settled into such a nice place, I can go back to New Zealand and have no more
worries about how she is coping.
A great, wee place and I appreciate the staff so much.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for taking the time to review us. We will continue to ensure it is home from home and look forward to seeing you here again soon.
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Review from Lorraine F (Great-Niece of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend or praise Ardnahein highly enough. The physical, emotional and social care provided at Ardnahein is exceptional, with staff consistently meeting the high standards and expectations of management. The physical environment is always improving, and the team take time to ensure residents
really do feel at home. There are interesting and exciting activities on a daily basis alongside a range of celebrations each month to recognise important dates/events such as St. Andrew’s Day, Remembrance Day etc, which keeps residents enthusiastic and motivated. My great-aunt is nearly 102 years old, and I am so happy that we found Ardnahein to ensure her last few years are as joyous and adventurous as the rest of her life!
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you so much for your amazing review. We are always looking for events and dates that we can celebrate; we do love an excuse for a party. Your great-aunt is very much a big part of the Ardnahein family and is always first to get involved in the activities, no matter what it is!
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Review from M W (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum moved to Ardnahein in Spring 2021 after falling and breaking her hip. Due to Covid, it was very difficult to choose a care home for Mum as everything had to be done by telephone. The manager couldn't have been more helpful and was able to give us full confidence that Mum would be well looked
after and cared for. This has been the case since day one, and Mum is very much part of the Ardnahein family. I can't thank them enough for all they do.
Reply from Grace Middleton, Home Manager at Ardnahein CareMany thanks for your kind review. We will continue to provide exceptional service, and your mum and you will always be a big part of the Ardnahein family.
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Review from Charles P (Nephew of Resident) published on 17 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been in Ardnahein for almost a year now, and her condition has improved immensely since joining your care home. She remains bright and happy and enjoys the activities the home provides.
Reply from Grace Middleton, Home Manager at Ardnahein CareMany thanks for your kind review, and we will continue to achieve as many person-centred activities.
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Review from Rhona G (Niece of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly aunt had to go into care when her sister passed away. The care she received at Ardnahein Care, Dunoon, was exceptional. She had a very nice, bright room and was encouraged to personalise it as she liked. The staff took time to get to know her and make sure that she settled in comfortably.
Residents had access to lovely, homely lounges with various activities provided from quizzes and games to afternoon tea, movies, outings and exercise. Residents also had outdoor space and gardens where produce was grown to use in the kitchen. A daily menu was on display with a fantastic choice of meals and puddings - food was cooked on the premises and was beautifully presented. Friends and relatives are made more than welcome and are kept up to date with Facebook posts and photographs. I could not recommend this home highly enough and would have no hesitation in recommending to anyone who is considering full-time care.
Reply from Grace Middleton, Home Manager at Ardnahein CareMany thanks for your kind feedback. It was an absolute pleasure having auntie part of the Ardnahein family.
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Review from Louise B (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home goes above and beyond. The staff are extremely helpful and the manager always comes out of the office to say hello and give me an update on Mum's condition. The junior staff are always upbeat and very chatty and tell me about what Mum has been doing and the conversations they have with
her. Her room is spotless and the food looks amazing with a daily menu published. Lots of entertainment is provided daily.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your review. It has always been a pleasure looking after Mum and we can safely say we all looked forward to you and the family visiting us here at Ardnahein.
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Review from Anne P (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received the best of everything since she arrived at Ardnahein Care, staff are so kind and have helped her so much adjusting to her life in care. Can't say a negative thing about the care and help she has been given. Thank you all!
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your kind feedback, we will continue, strive to make it home from home.
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Review from Vivien R (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident of Ardnahein Care from admission after a lengthy stay in hospital in December 2022 and has been cared for in a way I can’t rate highly enough. Every staff member has been welcoming, kind, informative, caring and professional in every aspect of my Mums care. The attention, stimulation
and conversation with residents is second to none. I’ve been amazed at the high level and standards of care and kindness. My mum was always clean, dressed in her own clean clothes and allowed to choose what she wanted to do without being made or forced to participate in activities. Instead, she was gently encouraged and then allowed to participate to the point she wanted to. All residents are treated with respect and not as patients. The staff are exceptional at every level. Activities from simple stimulation with a bat and balloon to guest singers, musicians etc keep everyone’s interest and are well thought out and executed. Ardnahein Care is an exceptional home.
Reply from Grace Middleton, Home Manager at Ardnahein CareWow! A big thank you for your lovely feedback. Mum touched many hearts and I will certainly share this with the staff.
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Review from D A (Friend of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming and friendly. They do a coffee afternoon where all are welcome to come along, to interact with the residents. We enjoy visiting.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your feedback and look forward to seeing you again at your next visit.
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Review from Moira M (Resident) assisted by family/friend published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel safe, lovely views of River Clyde. Lots of things to do - the Burns Day piper, bingo and coffee mornings with a lovely cake. Always good food.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you for your lovely review. We will continue to keep up our various activities and will continue with our afternoons with tasty home baking.
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Review from Thomas P (Son-in-law of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is a frail lady of 97 years who has vascular dementia. She has frequent falls and therefore needs attentive care. On admittance, she was recovering from a fall. She did not adapt well to the two previous care homes we had to use for respite care. In contrast, she has made friends and
settled in well at Ardnahein. The staff are friendly, helpful and attentive to her needs and there is always something going on to stimulate her. My wife and I have joined her for lunch and were impressed by the presentation/quality/and variety of the food. We had an admin problem one Sunday and the care manager came to work on her day off to solve the problem. A plus point is her frequent falls are now infrequent. I have had experience with relatives of 6 care homes and this is the best.
Reply from Grace Middleton, Home Manager at Ardnahein CareThanks so much for your lovely review, we really appreciate positive feedback and will continue to work to our high standards. And look forward to your next visit.
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Review from Linda D (Daughter of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for in Ardnahein, she died peacefully there. The staff were very kind to mum and our family, despite Mum having complex needs and at times, some challenging behaviour, they never faltered. We were kept informed of everything that was going on for Mum and the level of communication was
excellent. The food was to a very high standard and Mum was kept so well entertained, there was never a dull moment. I could name members of staff that I would like to offer gratitude to, but there are just so many and without exception, they were all great at what they did.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you so much for a lovely review, this is very much appreciated. We would like to take this time to thank you for all the continued support you still give us.
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Review from Diane W (Niece of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual lots of activities taking place aimed at meeting the needs of all residents and many festive celebrations including Christmas Jumper Day. A lovely, family atmosphere where everyone - staff and residents - seem to know and care for each other in a safe environment.
Reply from Grace Middleton, Home Manager at Ardnahein CareThank you so much for a lovely review, it is very much appreciated. And we hope to continue to see you at our coffee afternoons and other events that are upcoming over the next few months.
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Review from J M (Regular Volunteer) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home and deserve all the recognition its gets from Dunoon and further especially being on television. That was very impressive and all the staff are friendly and the manager is just amazing. I am shocked what she has done to the care home and it has impacted Dunoon as a community as well as the
school in the surrounding area.
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Review from Patricia R (Daughter of Resident) published on 28 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ardnahein Care home is a comfortable home-from-home. The staff, carers, management, catering, cleaning, etc, are all kind and caring. There is always some activity going on in the afternoons, and residents are encouraged to participate. I cannot express how grateful I am that my mother is here and happy.
Reply from Grace Middleton, Home Manager at Ardnahein CareMany thanks for taking the time to leave a review and we will continue to thrive on our home from home feel, within Ardnahein.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Ardnahein Care is calculated as follows: ( (268 Excellents x 5) + (22 Goods x 4) ) ÷ 290 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Grace

Grace Middleton

Job Title: Registered Care Home Manager Joined: 2019

Grace has been a valued member of the Ardnahein Care team since April 2019 and brings over 20 years of experience in health and social care. Her extensive background, combined with a compassionate approach, ensures every resident receives personalised, dignified care.


Starting as Deputy Manager before becoming Care Home Manager, Grace has guided the home through challenging times, including the COVID-19 pandemic, earning her SVQ Level 4 and SCQF Level 10 qualifications in Care Services Leadership and Management along the way.


She is passionate about building strong relationships with residents, families, and staff, creating a warm, supportive environment that truly feels like home.

Donna

Donna Scott

Job Title: Care Coordinator Joined: 2016

Donna has been part of the Ardnahein Care family since April 2016 and brings nearly 30 years of experience in the care sector — a milestone she’ll proudly reach in November. Her calm, compassionate presence and extensive knowledge make her a key member of the team.


As Care Coordinator, Donna works closely with Grace, the Manager, to ensure that each resident receives tailored, person-centred care. Together, they oversee care planning, daily support, and team coordination to uphold the highest standards across the home.


Donna is known for her hands-on approach, strong relationships with families and professionals, and her unwavering dedication to the well-being of every resident.

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Morven Sutherland

Job Title: Finance & Administration Joined: 2021

Morven joined Ardnahein Care in December 2021 and has become a vital part of the team. With a strong background in finance and administration, she brings organisation, accuracy, and a calm, friendly presence to the heart of the home.


Morven works closely with Grace, the Manager, to support the day-to-day running of Ardnahein—from handling resident accounts and payroll to managing enquiries and keeping everything behind the scenes running smoothly.


She is often the first point of contact for families and professionals, and her approachable nature helps create a warm and supportive environment for everyone involved.

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