Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
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9.9 63 Reviews
  • Ardnahein Care, Dunoon
Situated in the picturesque West Bay of Dunoon, Ardnahein Care offers spectacular views over the River Clyde, visible from residents' bedrooms, cosy lounges, and the surrounding gardens.

Ardnahein Care provides a true home from home experience, supported by a highly qualified and compassionate care team. Residents benefit from continuous, high-quality care, companionship, and support in a safe, comfortable, and welcoming environment.

The home is known for its warm, family-style atmosphere. Pride is taken in every aspect of daily life—from the standard of care to the inviting surroundings. Visitors often remark on the instantly welcoming feel and the vibrant, homely character that sets Ardnahein apart.

With excellent facilities, engaging activities, and a commitment to person-centred care, Ardnahein Care supports residents to live fulfilling lives with dignity, comfort, and joy.

Care Provided by Ardnahein Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Residential Dementia Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1550

Our standard fees cover accommodation, meals, laundry, personal care, heating, lighting, and a full programme of activities and entertainment.


Additional charges may apply for:


Hairdressing and barber services


Toiletries purchased directly from Ardnahein


Items from the in-house tuck shop


Personal newspapers or magazines


Private chiropody or other specialist services


Outings that incur extra costs (e.g. tickets, meals out)


Any additional charges will be clearly recorded and added to the monthly invoice.


We welcome both privately funded residents and those funded by the local authority. Where the local authority funding does not fully meet the cost of care, a top-up fee may be discussed and agreed with the resident or their representative. This will always be communicated transparently and documented in the individual’s agreement.


If you have any questions about what is included in our fees or potential additional costs, our management team will be happy to provide further clarification.

These prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements.

Contact Ardnahein Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Ardnahein Care to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Ardnahein Care Ltd
  • Privately Owned

Person in Charge

  • Grace Middleton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Ardnahein warmly welcomes visitors throughout the day. To ensure residents can enjoy meals in a relaxed setting, two designated mealtimes during which visits are limited. Visitors are always informed of these times in advance.

Parking

  • Street parking is available, and also a public car park located directly in front of the home for visitor use

9.9

Ardnahein Care has a Review Score of 9.9 (9.924) out of 10, based on 25 reviews in the last 2 years.
Over all time Ardnahein Care has 63 reviews.

Overall Experience
  • 52
  • 11
  • 0
  • 0
  • 0
Date Published
  • 63
  • 4
  • 14
  • 25
  • 38
Reviewer Connection to Ardnahein Care
  • 20
  • 10
  • 8
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 63, showing 61-63
Review from Moira W (Daughter of Resident) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in this home for several months now. She has made great health improvements since being admitted as she requires lots of attention and company. Her diet has also improved. Please thank all the staff for their kind support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was my shortest visit to Ardnahein (8 days) and again I can't praise all staff enough. This time my room was ensuite which made things much easier for me. I should have said this was my 4th visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
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  • Value for Money
Review from Sheila M (Niece of Resident) published on 31 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Ardnahein for over a year now. Initially, she found it difficult to settle but within a few months, she was more contented. Staff quickly got to know my aunt and understand the difficulties she was experiencing in settling, due to her memory issues and fluctuating moods.
During and since this initial period my aunt has always praised the staff. She finds everyone kind and helpful and is independent enough and very sociable to have struck up good relationships with everyone. Staff understand and respect when she isn't having a good day and know it will resolve. The accommodation and catering are of a good standard and the ongoing upgrading of the facilities will enhance this.
Staff are always approachable when I phone to speak to my aunt and equally when I visit. My only wish is there was more opportunity for my aunt to go out more often. However, I know overall my aunt is happy and settled and therefore I am happy and confident that all her needs are being met.
Reply from Conor Harkins, Admin at Ardnahein CareThank you for your review Sheila. We will look to provide your Aunt with more opportunity to visit the community.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Ardnahein Care is calculated as follows: ( (268 Excellents x 5) + (22 Goods x 4) ) ÷ 290 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (3)

Grace

Grace Middleton

Job Title: Registered Care Home Manager Joined: 2019

Grace has been a valued member of the Ardnahein Care team since April 2019 and brings over 20 years of experience in health and social care. Her extensive background, combined with a compassionate approach, ensures every resident receives personalised, dignified care.


Starting as Deputy Manager before becoming Care Home Manager, Grace has guided the home through challenging times, including the COVID-19 pandemic, earning her SVQ Level 4 and SCQF Level 10 qualifications in Care Services Leadership and Management along the way.


She is passionate about building strong relationships with residents, families, and staff, creating a warm, supportive environment that truly feels like home.

Donna

Donna Scott

Job Title: Care Coordinator Joined: 2016

Donna has been part of the Ardnahein Care family since April 2016 and brings nearly 30 years of experience in the care sector — a milestone she’ll proudly reach in November. Her calm, compassionate presence and extensive knowledge make her a key member of the team.


As Care Coordinator, Donna works closely with Grace, the Manager, to ensure that each resident receives tailored, person-centred care. Together, they oversee care planning, daily support, and team coordination to uphold the highest standards across the home.


Donna is known for her hands-on approach, strong relationships with families and professionals, and her unwavering dedication to the well-being of every resident.

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Morven Sutherland

Job Title: Finance & Administration Joined: 2021

Morven joined Ardnahein Care in December 2021 and has become a vital part of the team. With a strong background in finance and administration, she brings organisation, accuracy, and a calm, friendly presence to the heart of the home.


Morven works closely with Grace, the Manager, to support the day-to-day running of Ardnahein—from handling resident accounts and payroll to managing enquiries and keeping everything behind the scenes running smoothly.


She is often the first point of contact for families and professionals, and her approachable nature helps create a warm and supportive environment for everyone involved.

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