North Inch & North Grove House

99-101 Hay Street, Perth PH1 5HS
Review Us
8.6 24 Reviews
  • North Inch & North Grove House, Perth
North Inch Care Home is located in Perth and is adjacent to a newly completed purpose built 38 bedded specialist Alzheimer’s and Dementia unit, North Grove. The home is within walking distance of the city of Perth and Balhousie Castle (home of The Black Watch Museum). Residents at North Inch enjoy wonderful views over the North Inch Park.

Perth is a long established market town and is steeped in history stemming from the days when it was Scotland’s capital city. Perth is blessed with easily accessible parklands and residents are able to enjoy a wide variety of outdoor activities.

The central location of North Inch and North Grove Care Home enables residents to remain in touch with the local community. A variety of local leisure facilities, places of worship, shopping and the town centre are all nearby.

The home has recently undergone an internal refurbishment. Experienced and well trained staff can provide residential care to a maximum of 40 residents, the majority of which have private en-suite bedroom facilities.

Show North Inch & North Grove House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1758
  • Self-Funded Residential Dementia Care: from £1740
  • RESPITE Self-Funded Residential Care: from £1758
  • RESPITE Self-Funded Residential Dementia Care: from £1740

These fees are for guidance and based on a standard room. Room prices can vary depending on where the room is located within the Home.
Your weekly fee will be confirmed after a pre-admission assessment. This helps us to get to know you and fully understand your individual care needs, so we can be certain we’re providing all the care you need.


Please get in touch.
We’d love to chat over your specific needs and show you around. Feel free to give us a call or email
We’re here to answer your questions and help you find the best care for you.

These prices are only a guideline, please contact North Inch & North Grove House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Holly Downs (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (36)

North Inch & North Grove House Reviews (24)

Total of 24, showing 21-24
8.6

North Inch & North Grove House has a Review Score of 8.6 (8.601) out of 10, based on 5 reviews in the last 2 years. Over all time North Inch & North Grove House has 24 reviews.

Overall Experience

  • 12
  • 10
  • 1
  • 0
  • 1

Date Published

24
0
1
5
19

Review from R B (Daughter of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff very helpful and cheerful. My mother always says positive things about everyone that comes into her daily life. The situation with Covid has made things really hard for all concerned, but hopefully, it will all improve soon. Overall, very happy with mums care.

Reply from Melanie Brockway, Brand & Communications Executive at North Inch & North Grove House

Thank you for taking the time to post your lovely review. It's wonderful to hear your mother is happy in her home and the team at North Inch will be very pleased to get this boost for their hard work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona K (Daughter of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident in January 2020, initially for a period of rehabilitation, but then became permanent.
Took her a little while to settle in, but she soon began to enjoy the various activities on offer with the other residents.
Lockdown came along, and window visits proved quite difficult for
mum.
But the carers and activity coordinator kept the residents occupied at times when the home was closed to visitors.
Mum survived covid a year ago, thanks to the amazing care of the staff, but sadly the last five months her health deteriorated and she received an end of life prognosis.
We cannot fault the excellent care she received in her final weeks. We were allowed to visit whenever we wished, and if we weren't there in her last few days, we would always find a carer sitting with mum, ensuring she was never on her own.
The love and attention she received were amazing, from admin and domestic staff to the amazing carers.
I would have no hesitation in recommending Balhousie North Inch

Reply from Gillian Drummond, Brand and Communications Manager at North Inch & North Grove House

Thank you so much for taking the time to write this review. We really appreciate it, especially under the circumstances. We are sorry for your loss. However, we're glad to hear that our staff were so supportive at your and her time of need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Son of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Difficult to give full report due to covid restrictions in the home i.e hairdresser etc. The staff are very helpful and polite. The food is excellent.

Reply from Gillian Drummond, Brand and Communications Manager at North Inch & North Grove House

Thank you so much for taking the time to review us. Really appreciated it and we're glad you are happy with the facility.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rick L (Son of Resident) published on 7 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I and my wife visited twice over a couple of days, both times around 5-30pm till 6-30pm. Residents were mostly sitting in the lounge together having had tea already.
There's a timetable of events on show, a variety of events and activities, but one of the staff told us only the coffee morning actually
happened (and residents had coffee each morning anyway).
The staff did seem genuinely caring, patient and helpful. There were usually 2 or 3 about and it was easy enough to find someone when we wanted to ask something.
The corridors are named after Hebridean Islands, and each room is numbered. However, all the corridors had the same carpet, the same paint colour and little to differentiate apart from the room numbers. My mum found it confusing, especially if she didn't have her glasses on. Perhaps different coloured carpets or differently painted doors might help that.
It seems difficult to get the home to test for a UTI when Mum seems unusually confused. She's normally OK mentally.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.6 (8.601)

Overview of Review Score

The Review Score of 8.6 (8.601) out of 10 for North Inch & North Grove House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for North Inch & North Grove House is calculated as follows: ( (47 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.821 Points relating to the number of positive Reviews for North Inch & North Grove House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 5 Positive Reviews ÷ 15.6 = 0.321

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 Dec 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (2)

Meet the Team (1)

Holly

Holly Downs

Job Title: Home Manager

Joined: 2024

Holly took up her role as Home Manager in 2024 after many years working in the home both as Deputy Manager and Interim Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact North Inch & North Grove House to verify any information. View our terms and conditions. North Inch & North Grove House has an Enhanced Service - more info.