Search...

North Inch & North Grove House

99-101 Hay Street, Perth, Perth & Kinross PH1 5HS
BCG Logo
Jobs
North Inch & North Grove House logo
North Inch & North Grove House, Perth
North Inch & North Grove House, Perth
North Inch & North Grove House, Perth

North Inch Care Home is located in Perth and is adjacent to a newly completed purpose built 38 bedded specialist Alzheimer’s and Dementia unit, North Grove. The home is within walking distance of the city of Perth and Balhousie Castle (home of The Black Watch Museum). Residents at North Inch enjoy wonderful views over the North Inch Park.

Perth is a long established market town and is steeped in history...  

Care Provided by North Inch & North Grove House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,143From £2,143
Residential Dementia CareFrom £2,246From £2,246

PLEASE NOTE: fee would be from £1882 if you are entitled to FREE Personal Care Funding, or £1868 if you are entitiled to FREE Personal and Nursing Care Funding.

These fees are for guidance only and based on a standard room. Room prices can vary depending on where the room is located within the Home.

Your weekly fee will be confirmed after a pre-admission assessment. This helps us to get to know you and fully understand your individual care needs, so we can be certain we’re providing all the care you need.

Please get in touch.

We’d love to chat over your specific needs, answer your questions, show you around, and help you find the best care for you.

Contact North Inch & North Grove House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group / Owner

  • BCG
  • Private Owned

Person in charge

  • Holly Downs (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (36)

North Inch & North Grove House Reviews (28)

Submit a Review
8.5

North Inch & North Grove House has a Review Score of 8.5 (8.533) out of 10, based on 8 reviews in the last 2 years. Over all time North Inch & North Grove House has 28 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to North Inch & North Grove House
Loading...
Showing 28 reviews matching selected criteria
Review from Gillian M (Power of Attorney of Resident) published on 22 November 2022 Submitted via Website
Overall Experience

I am Power of Attorney for my uncle who had to spend a number of weeks in your care home for respite care while his wife was in the hospital. The staff went out of their way to ensure that he had everything that he asked for and they couldn't have been more helpful. If l had to phone the care home for any reason whatsoever, the staff were all very pleasant and passed on any messages if required. On the other hand, if my uncle required anything at all, the staff at the home phoned me to let me know. Very good service all around.

Reply from Melanie Brockway, Brand & Communications Executive at North Inch & North Grove House

Thanks for your review - this will be a great boost to our staff. It means everything to them to hear they have made a difference, both to their residents and their families. We'll be sure to pass your words on.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from J S (Sister-in-law of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience
Review was as expected.
Resident is happy and looked after.

General decline as expected, but home and staff cope very well.

Reply from Melanie Brockway, Brand & Communications Executive at North Inch & North Grove House

Thank you for taking the time to write your review. We're very pleased to hear your sister-in-law is happy and looked after. We will pass on your comments to the hardworking staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce M (Daughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience

My mother has now been a resident for about six weeks, in which time I have seen her grow stronger and more confident every week. She is enjoying her stay and is now starting to participate in the many activities that take place on an almost daily basis. I have always found the staff to be helpful and knowledgable in every aspect. I feel confident in leaving my mum in the care of the staff. As a "picky/plain" eater, she is enjoying her meals and is always keen to tell me what's on the menu. I would have no hesitation in recommending North Inch House on the evidence I have encountered so far.

Reply from Melanie Brockway, Brand & Communications Executive at North Inch & North Grove House

Thank you so much for taking the time to write such a fabulous review. It is wonderful for our staff to hear how much improvement you've seen in your mother in such a short time and how confident you are in her care, activities and eating. We will be sure to pass on your comments - and thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret D (Cousin of Resident) published on 16 June 2022 Submitted via Postal Card
Overall Experience

After a horrendous experience in my cousin's previous care home, I knew from the minute I entered Balhousie Noth Grove that she was in the right place for her ongoing care. I find the staff whenever I visit to be so polite, helpful and attentive towards my cousin and I. The care home is exceptionally clean and tidy, and the food served to the residents is second to none. Overall, the staff are a credit to Balhousie.

Reply from Melanie Brockway, Brand & Communications Executive at North Inch & North Grove House

What a fantastic review! Thank you for taking the time to write for us. It means a great deal to us to hear how your cousin is so settled and well cared for, and that you feel welcomed and respected when visiting - as it should be. We will pass on your comments to the staff at North Grove. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Son of Resident) published on 2 June 2022 Submitted via Postal Card
Overall Experience

During the time my mother has been in North Grove, my impression of the staff has been favourable. I feel that she is getting good care - and her condition makes her an awkward person at times. Staff are cheerful and positive. I am kept informed of issues arising. PS visitors toilet is badly ventilated and often smelly.

Reply from Melanie Brockway, Brand & Communications Executive at North Inch & North Grove House

We appreciate you taking the time to write your review; thank you. We're very pleased to hear your mother is getting good care and the staff are cheerful and positive. We will pass the issue you have raised to the staff. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Fiona K (Daughter of Resident) published on 22 March 2022 Submitted via Website
Overall Experience
Mum became a resident in January 2020, initially for a period of rehabilitation, but then became permanent.
Took her a little while to settle in, but she soon began to enjoy the various activities on offer with the other residents.
Lockdown came along, and window visits proved quite difficult for mum.
But the carers and activity coordinator kept the residents occupied at times when the home was closed to visitors.
Mum survived covid a year ago, thanks to the amazing care of the staff, but sadly the last five months her health deteriorated and she received an end of life prognosis.
We cannot fault the excellent care she received in her final weeks. We were allowed to visit whenever we wished, and if we weren't there in her last few days, we would always find a carer sitting with mum, ensuring she was never on her own.
The love and attention she received were amazing, from admin and domestic staff to the amazing carers.

I would have no hesitation in recommending Balhousie North Inch

Reply from Gillian Drummond, Brand and Communications Manager at North Inch & North Grove House

Thank you so much for taking the time to write this review. We really appreciate it, especially under the circumstances. We are sorry for your loss. However, we're glad to hear that our staff were so supportive at your and her time of need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Son of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

Difficult to give full report due to covid restrictions in the home i.e hairdresser etc. The staff are very helpful and polite. The food is excellent.

Reply from Gillian Drummond, Brand and Communications Manager at North Inch & North Grove House

Thank you so much for taking the time to review us. Really appreciated it and we're glad you are happy with the facility.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from Rick L (Son of Resident) published on 7 November 2016 Submitted via Website
Overall Experience
I and my wife visited twice over a couple of days, both times around 5-30pm till 6-30pm. Residents were mostly sitting in the lounge together having had tea already.
There's a timetable of events on show, a variety of events and activities, but one of the staff told us only the coffee morning actually happened (and residents had coffee each morning anyway).
The staff did seem genuinely caring, patient and helpful. There were usually 2 or 3 about and it was easy enough to find someone when we wanted to ask something.
The corridors are named after Hebridean Islands, and each room is numbered. However, all the corridors had the same carpet, the same paint colour and little to differentiate apart from the room numbers. My mum found it confusing, especially if she didn't have her glasses on. Perhaps different coloured carpets or differently painted doors might help that.

It seems difficult to get the home to test for a UTI when Mum seems unusually confused. She's normally OK mentally.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 18 November 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (28) & Events (0)

News
  • 11 Aug 2026

    Four residents from our North Inch and North Grove Care Homes swapped Perth for Glasgow as they headed to Hampden Park for a special day out. Jim Wood, Andy Taylor,...

  • 19 Jun 2026

    Friends and residents from BCG North Inch and North Grove recently came together for their annual sponsored walk. Despite a drizzly start, it turned into a fair afternoon, with residents,...

  • 19 Jun 2026

    The excitement is building! World Cup fever has truly taken hold across our homes, with residents getting stuck into the spirit in all sorts of wonderful ways, from crafting bunting...

Upcoming Events

There are no upcoming events for North Inch & North Grove House.

Awards / Recognitions (5)

  • 20 Nov 2024Recipient: BCG
  • 27 Jun 2024Recipient: BCG
  • 24 Nov 2023Recipient: BCG

Accreditations

There are no accreditations posted yet for North Inch & North Grove House.

Meet the Team (1)

Holly Downs
Holly DownsJob Title:Home ManagerJoined: 2024

Holly took up her role as Home Manager in 2024 after many years working in the home both as Deputy Manager and Interim Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact North Inch & North Grove House to verify any information. View our terms and conditions. North Inch & North Grove House has an Enhanced Service -more info.