Acorn Lodge Care Centre

15 Atherden Road, Hackney, London E5 0QP
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8.3 32 Reviews
  • Acorn Lodge Care Centre, London
Acorn Lodge has been built specifically to meet the needs of residents with nursing care needs and those seeking residential, palliative and respite care.

Each bedroom has en-suite facilities and can be decorated with a resident’s favourite personal belongings to make them feel comfortable and at home.

The home has a dedicated chef who ensures healthy and nutritional food is prepared and served for each resident every day. If a resident has special nutritional needs, the chef will make sure there is a menu that is suitable for them.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

An assessment would be completed to determine the weekly cost

These prices are only a guideline, please contact Acorn Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lisa Bexton (Manager)

Local Authority / Social Services

Admission Criteria

  • ALL REFERRALS WELCOME
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (101)
  • Single Rooms with Ensuite Wet Room (101)

Visiting

  • The home operate an open door visiting policy. They encourage involvement from all friends and families. All suggestions and comments are most welcome. If any person living in the home, relative or visitor has any comments or wishes to raise any issues, the manager will be happy to discuss them. To aid this process relatives meetings are held on a regular basis. In the interest of security for all the people who live in the home and staff, everyone will be required to ring the doorbell to gain entry to Ashton Lodge and sign into the visitors register.

Parking

  • Private Car Park

Acorn Lodge Care Centre Reviews (32)

8.3

Acorn Lodge Care Centre has a Review Score of 8.3 (8.318) out of 10, based on 4 reviews in the last 2 years.
Over all time Acorn Lodge Care Centre has 32 reviews.

Overall Experience
  • 28
  • 4
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Date Published
  • 32
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  • 28
Reviewer Connection to Acorn Lodge Care Centre
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Total of 32, showing 21-32
Review from M M (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was very happy in Acron Lodge. He knew and trusted his nurses and carers. They are patient, kind and welcomed. He enjoyed taking part in the activities when he first arrived and he although his health gradually declined, there was always something to occupy him.
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Review from Brendan D (Son of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the 5-6 years, my late mother was there as a bed-bound patient, I can only say the love, care and attention she received was second to none and without a doubt made her final years a period of happiness and dignity.


I cannot praise the staff and nurses highly enough.

Reply from Julie Cornish, Administrative Manager at Acorn Lodge Care Centre

Thanks, Brendan, Mummy was a truly beautiful soul. We were blessed to have cared for her.

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Review from Linda T (Niece of Resident) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I can not praise the office staff and carers at this home highly enough.
My aunt was in Acorn Lodge for over 5 years until her death in January 2018.


The home is clean, has a lovely atmosphere and the staff are kind.
I can not think of one negative thing to say.


Thank you, Acorn

Lodge.
Reply from Julie Cornish, Administrative Manager at Acorn Lodge Care Centre

Thank-you so much for your lovely words, it was an honour to care for your Auntie.

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Review from A F (Sister of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the seven months my sister has been in Acorn Lodge we have been happy with our experience so far. I am happy with the level of care she receives. The staff at Acorn Lodge are friendly and respectful.
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Review from Susan S (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home was outstanding for my Mum who recently passed away. My dad is still a resident here, he is happy. Activities are second to none. There is always someone to talk to, to raise concerns with. Space in the garden is lovely in the summer. Rooms clean. All staff are fabulous and friendly.
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Review from K K (Sister of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Acorn Lodge were extremely helpful, friendly and caring. They really took good care of my sister.
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Review from Elizabeth H (Wife of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent the last 3 years of his life in the above-named care home. I felt he was getting excellent care at all times. The staff were wonderful in every way. They were very supportive to me at all times. The media only reports bad press, it's about time someone speaks of the great care that
is out there for the residents and family.
Reply from Julie Cornish, Administrative Manager at Acorn Lodge Care Centre

Thank you so much, we miss you both.

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Review from Angela K (Niece of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Uncle has been at Acorn Lodge for over a year. He is bed-bound after a stroke. The care and professional help he receives is amazing! The staff care about their residents and their individual needs. I feel happy and know that my Uncle is safe and looked after by wonderful staff.
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Review from P D (Daughter of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been here for 5 years and we are very happy with the service. The home is kept to a very good standard from the care my dad receives to the cleanliness of the entire home. Though Dad does not take part in the activities there, there is a lot available.
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Review from C H (Daughter of Resident) published on 12 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is quite happy.
It is a very friendly atmosphere and the carers are very caring and try to accommodate as best they can their needs.
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Review from Janne C (Daughter of Resident) published on 2 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
During my mother's stay at Acorn Lodge, the staff were caring, courteous and sensitive to both my mother's and the family's needs.
Family and friends felt comfortable spending long periods of time with her and we felt secure leaving her at the end of the day - we knew she was safe and well cared for.
Although equipment was not always the latest, it was clean, as were the rooms, laundry, bedding etc.
Mum was treated humanely and with dignity to the end.

Mum's place was self funded and we felt that the care was good value. I would recommend Acorn Lodge.
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Review from George R (Brother of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and family visited Acorn Lodge regularly to see my brother, who was having palliative care at the home. Sadly he passed away recently, after being in the home for the last twelve months and in all that time he was totally happy with all the care they gave him. He looked on them as his friends
as well as his carers.
This made life more bearable to us, knowing he was in such a wonderful place.
Heartfelt thanks to all the staff that cared for my brother, and family until he passed away in April.
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Current Review Score: 8.3 (8.318)

Overview of Review Score

The Review Score of 8.3 (8.318) out of 10 for Acorn Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Acorn Lodge Care Centre is calculated as follows: ( (35 Excellents x 5) + (12 Goods x 4) ) ÷ 47 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.573 Points relating to the number of positive Reviews for Acorn Lodge Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2. 4 Positive Reviews ÷ 20.2 = 0.198
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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