Charlton Park Care Home

Park Farm, 21 Cemetery Lane, Charlton, Greenwich, London SE7 8DZ
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9.6 53 Reviews
  • Charlton Park Care Home, London
Charlton Park Care Home is in an ideal location surrounded by leafy parks and easily accessible transport links into central London.

The team at Charlton Park supply 24-hour care for people with dementia or require nursing. All care is tailored to the individual depending on their needs.

Charlton Park has numerous lounges for residents and relatives to enjoy if and when they please. All bedrooms at the home are single with en-suite bathroom facilities.

Residents are encouraged to personalise their bedrooms to ensure they are as homely and familiar as possible.
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Care Provided by Charlton Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1700
  • Self-Funded Residential Dementia Care: £1700 – £1700
  • Self-Funded Nursing Care: £1750 – £1750
  • Self-Funded Nursing Dementia Care: £1750 – £1750
  • RESPITE Self-Funded Residential Care: £1900 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1900 – £1900
  • RESPITE Self-Funded Nursing Care: £1950 – £1950
  • RESPITE Self-Funded Nursing Dementia Care: £1950 – £1950

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

The price(s) shown are provided by the care home. Contact Charlton Park Care Home for full pricing details and T&Cs.

Contact Charlton Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Charlton Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Harriet Kobusingye (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome to the home, even the furry kind.

Parking

  • Parking available on site.

Charlton Park Care Home Reviews (53)

9.6

Charlton Park Care Home has a Review Score of 9.6 (9.646) out of 10, based on 13 reviews in the last 2 years.
Over all time Charlton Park Care Home has 53 reviews.

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Total of 53, showing 1-20
Review from Zena B (Daughter-in-law of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff have gone above and beyond for dad from day one of him being here, but especially since he has been end of life. All staff are caring, kind, compassionate and supportive to both resident and family
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Review from Susan T (Next of Kin) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff is helpful, polite, cheerful and kind. There is a calm atmosphere and all facilities are clean and tidy. I felt well-looked after as a visitor, and could see that my next of kin's needs and requests were being met. It is reassuring to meet members of the rehabilitation team and
to be included in the care plan. Thanks to all the staff.
Reply from Harriet Kobusingye, Home Manager at Charlton Park Care HomeThank you for your kind words about Charlton Park. It's wonderful to hear that you experienced such a calm and welcoming atmosphere, and that the team made you feel well looked after during your visits.

We're especially pleased that you felt included in the care planning process and had the opportunity to meet the rehabilitation team. Working closely with families and keeping communication open is so important to us!

Thank you again for taking the time to share your experience.

Best wishes,
Harriet
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Review from Anne-Sonia K (Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been extremely helpful and warm, friendly, and nothing seems to be a chore. They took me around the facilities and showed me what they do with the patients to make them more comfortable.
Reply from Harriet Kobusingye, Home Manager at Charlton Park Care HomeThank you for your kind words and for taking the time to share your views on our wonderful home. Best wishes, Harriet
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Review from Pat W (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very frail and unwell, The care she is receiving is excellent. The staff are caring and compassionate, treating her with comfort and dignity.
They keep us informed and reassure us when we are able to visit. Living some distance away, we can relax knowing she is safe.
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Review from Rebecca O (Granddaughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I came to visit the unit, all the staff were very warm-hearted. I have noticed that this is just the way they are, no pretence attitude. The kitchen staff go out of their way to prepare meals, and even when my grandad could not swallow properly, they made sure they changed his food to
a different level so he could eat the food. The nurses were very prompt in the care, and I found it very overwhelming to see the love shown. The assistance was very good from the beginning to the end, and going through a rough time in knowing my grandad was in his last stages of life, I knew he was in a safe place. Thank you very much, team.
Reply from Harriet, Home Manager at Charlton Park Care HomeThank you for sharing such a heartfelt review. It was our pleasure to care for your grandad. Best wishes, Harriet
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Review from A H (Son of Resident) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff friendly & efficient. Manager & deputy are very professional.
Reply from Harriet Kobusingye, Home Manager at Charlton Park Care HomeThank you for taking the time to share your views on our home. Best wishes, Harriet
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Review from A P (Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect care.
Reply from Harriet, Home Manager at Charlton Park Care HomeWhat a lovely sentiment! Thank you for your feedback it means a great deal to us all. Best wishes, Harriet
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Review from Jo B (Sister of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister came on Wednesday and was greeted warmly by the staff. The place is lively, with loads of activities to keep residents occupied. I wish she was moved here initially rather than moving pillar to post. the building is secure with a lovely garden, fantastic! No complaints. Room large, own toilet.
I don't know cost as she is here on respite but a great place to recover.
Reply from Harriet, Home Manager at Charlton Park Care HomeThank you for taking the time to share your experience of our home.
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Review from Ann P (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Charlton Park Care Home ans was so well looked after by all the care nurses and staff, it was always a pleasure meeting one member of staff in particular who was a pleasure to speak too. Then my mum peacefully passed away and I was pleasantly surprised to receive a phone call from Admin
that her gold ring was carefully put away, which I was totally unaware of, such honesty is so remarkable. So pleased with this care home. My love to all the staff and fabulous admin office.
Reply from Harriet Kobusingye, Home Manager at Charlton Park Care HomeThank you for your kind words! I am delighted your mum feels at home at Charlton Park. Best wishes
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Review from Ken W (Husband of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was transferred to Charlton Park Care Home from hospital. She was only in the care home for 36 hours before my dear wife passed away. In that time they washed her hair, which they had not done in 3 months at hospital. As a result of this and the care received I decided to volunteer at the Care
Home and have been here since 2018 6 years.
Reply from Harriet, Home Manager at Charlton Park Care HomeThank you for taking the time to share your experience.
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Review from Jo M (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family could not have wished for a better care home. Dad's needs are so well catered for. Dad is very lucky to have a room here. Staff are so kind, caring, polite and professional. Nothing is too much trouble at any time. Dad is treated with the greatest care and respect. We couldn't ask for any
more.
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Review from Denise G (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father has been treated with kindness, respect, dignity and amazing care. Every member of staff, cleaners, laundry, admin, carers, nursing staff, doctors, cooks, management have been fantastic. We have no complaints at all - they all treat our dad with kindness and respect at all times and they
always let our dad keep his dignity, which is so important to dad. We would like to thank everyone for looking after our dad. We were so worried about leaving him but you have taken that worry away and we know hes in safe hands. Thank you all.
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Review from D C (Daughter of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing, caring, sensitive, and respectful. There is a lot of laughter and joy in this home. Which brings great comfort and peace of mind.
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Review from S B (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Charlton Park Care Home provided long term care and support for our relative and as he became more and more bedbound. The staff always went the extra mile to ensure he was comfortable and receiving best of care. The manager leads while tea in a very skillful and professional manner and this approach
permeates to all staff who are dedicated and go beyond the call of duty. On all visits to the home, staff are always attentive and prepared to assisted in any way. We would have no hesitation on recommending Charlton Park to others. We were absolutely delighted that the manager and staff attended to the funeral of our dad and sent flower tribute on the day. Thank you.
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Review from Nicholas P (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Just to say I'm happy with the care and attention my mother receives at this care home as the staff go above and beyond expectations to make sure my mum is comfortable throughout her stay. Especially grateful to one member of care staff who is very kind and caring towards myself and my mum, as is one
member of the senior staff. If any issues and I deal with them directly. I must say, I've raised the issue of toiletry items being taken from my mother's room and not returned without any explanation, I put my mum's name and room number on these items, but yet a few things have been 'lost', I raised the complaint with staff and they replaced said items. Although wasn't of great value, it's the principle and shameful that maybe some agency or night staff can't be trusted, I've reported this to be looked into. My review is about the care given by two members of staff, in particular, for which I'm truly grateful.
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Review from Lee O (Son of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care my mum is receiving.
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Review from Susan W (Daughter of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so thankful to all the wonderful care staff who have looked after Mum so well during her temporary stay here. It has been a lovely experience to visit Mum in this happy, joyful home, where no request has been any trouble for the staff who respond so helpfully. I only wish my mum could stay as she
has thrived in this happy environment. I am impressed with the professionalism and caring of the staff, who are so dedicated to the residents. A huge thank you to all.
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Review from A S (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are approachable, informative and friendly and also very professional and supportive towards my mother's care.
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Review from R P (Relative of Resident) published on 16 September 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Most staff are generally helpful and friendly. However difficulty with incorrect administration of medication by agency nurses, big delays in getting them to arrange GP support when requested, and no changes made as requested since care meeting.
Reply from Hannah Burke, Marketing Executive at Charlton Park Care HomeThank you for your feedback. All of the staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We are sorry to hear of your concerns. We take all comments seriously and see them as an opportunity to improve the services we provide, so please be assured that your concerns are being thoroughly investigated. Please contact the home directly should you want to discuss this in more detail. Thanks again.
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Review from Stephen R (Son of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff, helpful. My Mother has liked her stay at Charlton Park. The staff helped her, and her mobility has improved.
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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Charlton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Charlton Park Care Home is calculated as follows: ( (131 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 152 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.81 Points relating to the number of positive Reviews for Charlton Park Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Harriet

Harriet Kobusingye

Job Title: Care Home Manager Joined: 2015

Harriet Kobusingye has worked at Charlton Park since 2015, beginning her journey as Deputy Manager before progressing into her current role as Home Manager. Over the years, she has built strong relationships with residents, their families and the dedicated team around her. Harriet is passionate about creating a supportive and caring environment where everyone feels valued and respected. She believes that a smile and a kind word can go a long way in making a difference to someone’s day and is committed to ensuring Charlton Park feels like a warm and welcoming home for all.

Frequently Asked Questions about Charlton Park Care Home

What types of Care is Charlton Park Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Charlton Park Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Charlton Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Charlton Park Care Home to the centre of London?

8.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charlton Park Care Home to verify any information. View our terms and conditions. Charlton Park Care Home has an Enhanced Service - more info.