Rathmore House

31 Eton Avenue, London NW3 3EL
Review Us
9.8 28 Reviews
  • Rathmore House, London
Rathmore House is a quality care home with specialist care for people living with dementia.

Situated in a quiet residential street in the Swiss Cottage district of Camden, Rathmore House is an ivy-covered, Grade II listed Edwardian building with an attractive landscaped front and back garden. A renovation in early 2012 transformed the interior of the home, which now boasts contemporary furnishings, stylish print wallpaper and state-of-the-art facilities.

Rathmore House offers its residents an inspirational life, filled with meaningful activities and supported by care staff committed to C&C's Principles of Care, which promise respect, independence and dignity.

The focus is on an ‘Out Not In’ approach that looks holistically at both mind and body acknowledging that engagement with society and nature is key to experiencing life. It uses everyday events to stimulate and maintain cognitive function and uses retained conditioned behaviour as a tool to encourage engagement and reduce anxiety.
Show Rathmore House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1560 – £1900
  • Self-Funded Residential Dementia Care: £1560 – £1900
  • RESPITE Self-Funded Residential Care: £1560 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1560 – £1900

Fees are based on size of room available and level of care needed.

These prices are only a guideline, please contact Rathmore House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sheriff Raji (Senior Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Contact the Registered Home Manager
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • There are a range of visiting options to suit residents and loved ones. Visits can take place in resident's rooms, in the lounge or, on a nice day, in the gardens or the visiting pods. Regular visits are encouraged and video calls can also be arranged. A number of events are organised throughout the year that are open to friends and family.

Parking

  • The home have limited parking spaces, but there is on-street pay and display parking available.

Rathmore House Reviews (28)

9.8

Rathmore House has a Review Score of 9.8 (9.837) out of 10, based on 11 reviews in the last 2 years.
Over all time Rathmore House has 28 reviews.

Overall Experience
  • 22
  • 5
  • 1
  • 0
  • 0
Date Published
  • 28
  • 0
  • 4
  • 11
  • 17
Reviewer Connection to Rathmore House
  • 9
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 1-20
Review from L R (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rathmore House is a fantastic care home. The staff are fantastic.
They are wonderful in what they do for residents and family and friends who visit. My score for them is 100/100 percent perfect for the care they give my Dad.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

We are so pleased to hear that you have had such a positive experience of the home and are pleased with the care provided to your Dad. We really appreciate you taking the time to leave us a review - thank you!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary F (Power of Attorney of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Rathmore House is friendly and fosters a family atmosphere. It is small enough to provide individual care which is so important. I represent 5 friends who have formed a team to visit and support our old friend who has now lived in Rathmore House for 4 years. The garden is an excellent space when the
weather allows, and activities such as art projects and parties are very well organised and enjoyed by all. Outings are challenging to organise for these residents, and we hope the current local funding will help with providing even more outings.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for taking the time to leave us a review. The team works very hard to provide a warm and homely atmosphere - not just for residents but visitors too and they will be pleased that this is seen and acknowledged. In terms of outings, we are working closely with our Engagement Officer to ensure that all opportunities for activities and outings for our residents are explored and maximised and I know there are a number of plans underway for the coming months - more information on these will be shared within the home. Thank you again for your kind feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Son of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home and has very well cared for residents. Small and friendly so there are plenty of staff for each resident. I also always feel welcomed and greeted by name when I visit. Cannot fault the place
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you for your kind words and very positive review - I will pass your feedback on to the team at Rathmore who I know will be pleased to hear this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lucy C (Niece of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have supported more than one member of my family as a resident of Rathmore House over the past 4 - 5 years. I have always found the staff very supportive and caring. I have never observed any of them 'time-wasting', if they have a free moment they spend it with one or other of the residents. The house
is clean and tidy, mostly well-maintained and smelling fine. The garden is a great safe outdoor space which is generally welcoming and a good place to sit in when visiting with your resident. As a relative of a resident, I have experienced much support for my own needs, particularly from the office and management. It is not easy to choose a care home for one's loved ones but I have never regretted my choice of Rathmore House.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for your kind words about Rathmore House. We are pleased to hear that you feel it was the right choice of home for your family members and not only that but you felt supported yourself as a relative. It is so important for us to get this kind of feedback and I will make sure to pass this on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Sister of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister was placed in Rathmore House some years ago by social services due to traumatic living conditions and progressive dementia. She was very frightened and lost but over time the staff managed to comfort and calm her. When I first saw her it was most upsetting but now she is happy and healthy
as can be expected at her advanced age. Unfortunately being 80 myself and not living in London, I rely on my daughter to drive me up to London for visits. I know that my sister is well looked after which is very reassuring when I can't visit as much as I would like. During our visits we are treated so kindly by staff and there is laughter even with my sister's dementia.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

We are pleased that you are reassured that your sister is in safe hands and that her health and wellbeing have improved so much since living at Rathmore House. It is also lovely to hear that you enjoy your time at the home when you are able to visit. Thank you for taking the time to leave us a review - we really appreciate it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert H (Cousin of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been at Rathmore House for almost 5 years and suffers from mixed dementia. He has been very settled while has been at the home and is well looked after by the team of carers. There always seems to be a homely feel to Rathmore House, and staff do very well to make the residents feel part
of a family. The home is kept very clean. Support when necessary from external providers, i.e. NHS, doctor, mental health services, always appears to be prompt which is much appreciated and ensures continued care for the residents. The home is situated in a quiet area reasonably accessible by public transport, and has a secure garden which is used by residents in the Summer. I am very content that my cousin is well cared for which is very reassuring.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for taking the time to provide a review. We are delighted to hear that your cousin is settled and happy at Rathmore House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Partner of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been a resident at Rathmore House since August 2020. In that time his dementia has inevitably progressed a lot, but the excellent care, love and understanding he has received has never wavered for a moment. His emotional and medical needs have always been fully and sympathetically met
and I am so grateful to all the staff, especially one staff member in particular who has been an inspiring and exceptional manager. I am so sorry that she is leaving, but she leaves a wonderful institution behind her.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for your feedback. We are very proud of our wonderful care team at Rathmore who all work so hard to create an environment where our resident's individual needs are fully supported. I will make sure to pass on your thanks to the manager and the rest of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Massoud A (Son of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very well looked after by a very kind, loving and attentive staff.
She is always very well-groomed, clean, and well-fed.
Her well-being and health are closely monitored and timely action is taken. The family are kept informed of any developments.
The staff engage in conversation with
her and encourages her to take part in activities.
My mother has found a new lease of life since she moved to Rathmore House 18 months ago.
The family are thankful and appreciates the love, kindness and professionalism of the management and the staff.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for taking the time to leave such a wonderful review. It really is so good to hear that your mother has found a new lease of life since living at Rathmore and I will be sure to pass your feedback on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael G (Brother of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relative has advanced dementia and poor mobility. She is not very sociable and is preoccupied with her next meal. In the year she has spent at Rathmore House, her mobility has improved because of staff encouragement. The staff are very friendly and engage with her, and sometimes she responds with
a smile and an acknowledgment of their efforts. The ambiance of Rathmore House is pleasant, cheerful, and positive. It’s nice to be able to visit our relatives without feeling any anxiety.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you - we appreciate your feedback and are so pleased to hear that your relative is now more mobile and responds well to staff at Rathmore House. The team works hard to create a homely and warm environment so it is wonderful that this is recognized and appreciated by visitors. I will make sure to pass your comments on the the team!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Friend of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been exceptional in every way. It feels good to know your friend is in good hands. I highly recommend Rathmore House.
The Managers are quite amazing. But I should say all the staff show great dedication to all the clients. Our friend has been here for just over 11 months. In a crisis,
they deal with the situation with compassion and competence.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for taking the time to leave us a review. We are so pleased to hear that your friend is settled and your experience of the home and team has been so positive - I will make sure that your feedback is passed on to them.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nick P (Son of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Rathmore House just over a month ago. She suffers from the dementia/Alzheimer's package and before the move, she really hadn't left her bed for six months. Within three days of moving to Rathmore, she was coming downstairs and socialising which she continues to do. Her overall mood
and appearance have both changed dramatically: she is brighter, happier and more positive. When I visit I notice that all the staff are kind and treat the residents with great respect and understanding. They are also very friendly towards their residents' visitors - I always get offered coffee/tea and a cake! I must also say that while we all understand these are difficult times for both our loved ones and ourselves, the management and staff at Rathmore have made the whole process of finding a safe and caring environment for our elderly relatives that much easier.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for your feedback and we are so pleased to hear that your mother has settled well at Rathmore House and there has been such a big improvement in her overall well-being. I will ensure your comments are shared with the team and we thank you for taking the time to share this with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria B (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Rathmore during the lockdown of 2021. I can honestly say the care and attention she has received from all the caring staff has been excellent. The Manager is a super caring person, giving me confidence in the service that is provided by Rathmore House. This is a small care home and
it feels like an extended family. We are always made to feel welcome and all the staff are always willing to listen to our concerns or to update us on mum's activities. There are activities organised regularly for all the residents that they are encouraged to participate in, art, dance, music etc. The food is wholesome and tasty and prepared fresh every mealtime. She recently had her 90th birthday, Rathmore made a tea party for her with a birthday cake too to celebrate. I am really pleased that mum came to Rathmore, she has definitely flourished here.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you for such a lovely review, Maria. I know the manager and team will be thrilled to get your feedback and to hear that you are so happy with the support and environment that they provide for your mum and that she is enjoying living at Rathmore.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John B (Resident) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident at Rathmore House and I will be clocking 10-years of residence in May 2022. I have been impressed that the home manager has appreciated the staff's welfare, in particular nurturing certain staff to show their full potential. I have also been impressed with the concern she has shown to
all the residents at Rathmore House.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you John - it is wonderful to hear from such a long-term resident of Rathmore House! I know that the manager will be very happy to receive your feedback and hear that the support she provides to residents and staff is both recognised and appreciated. Wishing you all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F U (Wife of Resident) published on 31 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly in Nov. 2018, my husband's Alzheimer's condition developed so bad that I had to part with him. After two wrong choices of care homes, our daughter found out Rathmore House. Its manager came to assess my husband and she made him feel so relieved and comfortable that he felt readily at home when
he started his now three years residence. The main reason is the genuine care provided by all lovely carers well managed by the manager, never heard any complaint of tiredness or resentment from them.
Rathmore is homely like a family house and we enjoy the garden where birthdays are unmistakably celebrated. The way Rathmore has dealt with Covid restrictions has been made smooth for the relatives as much as for the residents through window or skype contacts and the cosy pod.
My husband is still a happy eater... probably due to the chef's talent.
It is a pleasure to see how the residents are securely going around as if they were still at home, as a relative, I found a consoling second family.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

We are so pleased that your husband is happy and settled at Rathmore House and that you all feel part of the Rathmore 'family'. I know that our teams strive hard to provide a home from home environment and particularly throughout Covid did all they could to ensure contact with relatives and loved ones was maintained in a safe way for all. Thank you for your feedback - I will make sure to pass this on to the Team at Rathmore.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie E (Daughter of Resident) published on 14 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day that my mother moved into Rathmore House, the Manager and the entire team have ensured that mum has felt calm, well looked after, and loved. This extends to the rest of the family, we have also felt cared about and well informed every day as to what is happening. It’s one of the hardest
decisions we have ever had to make, moving mum to a care home, but Rathmore’s kindness, experience, and the amazing way they are with all the residents and their families have made everything so much easier. I cannot thank the Manger and the team enough.
Reply from Chrissie Guest, Care Co-ordinator at Rathmore House

Thank you so much for your kind words. We are so pleased that your mum has settled well at Rathmore House, and that the rest of the family have felt supported throughout this process. I know the team will be very pleased to receive your feedback. Thank you!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Becky J (Daughter of Resident) published on 12 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Rathmore House from another care home outside London a few weeks ago. I was anxious about moving her as she has Alzheimer's and vascular dementia and is not able to understand what's happening. But with the recent COVID pandemic, I have not been able to travel to visit her so often
and the visits have been shorter, so a move to be closer to me was essential. I'm pleased to say it has been a success and my mum has settled in very well. She's recognising me more and is smiling a great deal. The atmosphere at Rathmore House is very special. It feels more like a home than a care home. Everyone I have met has been so friendly and welcoming, but also extremely responsive. The moving process, too, was great. They dealt with the transfer very effectively and safely and organised the logistics. They even lent me a wheelchair and asked me to chose the paint colour of my mum's new room. Very happy indeed.
Reply from Care Enquiries, Admin at Rathmore House

We are so pleased to hear that your mum's move went well. We will share your feedback with our colleagues to let them know what a difference they make. Thank you for your time to review Rathmore House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert (Cousin of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been a resident of Rathmore House for 16 months during which time he has become much more settled and comfortable despite his dementia diagnosis. No matter the circumstances, the carers at Rathmore House display great empathy to the residents, and appear very supportive, and always willing
to assist. The home is managed very well by the manager, who likes her staff to interact with the residents making them feel at home and part of a family. The home has a very homely feel and I am sure the residents appreciate that. The home is very quick to identify any special needs for residents and is well supported by the local health authority. I highly recommend Rathmore House.
Reply from Care Enquiries, Admin at Rathmore House

Thank you very much for reviewing Rathmore House. We are delighted to hear our Home Manager and Staff care, support and assist. We will share your comments with our staff members to let them know how good they are. It is hugely appreciated. We will ensure that we continue to provide a high level of service.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Moty L (Husband of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very anxious about having to place my wife in a care home and Rathmore House’s manager and her staff were very welcoming and caring to not only my wife but also to me. They took the time to discuss not only my wife’s needs and care plan but also providing support to me at a very difficult time
and facilitating the transition for both of us. Not only are the staff extremely professional and caring they really care, and take pleasure from the roles they play in caring for others. I can now rest a little easier knowing that my wife is extremely well looked after in a caring and warm environment that is excellently managed. Thank you to the manager and all of the staff at Rathmore!
Reply from Care Enquiries, Admin at Rathmore House

Thank you very much for taking time to review Rathmore House. We really appreciate your comments and are delighted to hear our staff are welcoming and caring to you both. We will share your warm comments with our staff members as feedback like this makes us stronger. We promise to continue providing excellent service.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Francoise U (Wife of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having experienced two earlier care homes since Nov 2018, I am able to appreciate the immense difference between Rathmore and the two previous others.
Fun, love, care, attention and entertainment have seduced all my husband's relatives and friends.
He seems happy and quite at home however poor his
quality of sleep has become along with his worsening condition.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra G (Daughter of Resident) published on 2 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been in Rathmore House for over 3 years. We have found nothing but excellence in her care from every aspect at Rathmore - staff wonderfully kind and caring, facilities are good and food is good. Our mother has been looked after with dignity, kindness and everything good. We would recommend
Rathmore 10/10.
Reply from Patrick Gonsaro, Operations Manager at Rathmore House

Thank you for taking time to give us the feedback about Rathmore House, we are happy to hear that you find excellence in care as well as finding staff wonderfully kind and caring for your mother in the past 3years she has been in Rathmore. We have shared with the rest of the team and will use your feedback to identify areas for improvement in the service delivery.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Rathmore House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.837 for Rathmore House is calculated as follows: ( (108 Excellents x 5) + (21 Goods x 4) ) ÷ 129 Ratings = 4.837
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rathmore House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (3)

Sheriff

Sheriff Raji

Job Title: Registered Home Manager Joined: 2024

Sheriff has worked in the health and social care sector for over 15 years in various positions, managing mental health services, residential care homes, and nursing homes.


A trainer and mentor in the application of Positive Behaviour Support and an experienced practitioner, Sheriff is well-versed in supporting service users with varying needs, including Learning Disabilities and psychological and behavioural concerns.


Sheriff has a great passion for the residents and loves to make a difference in their lives. He achieves this with empathy, patience, kindness, and the utmost respect and is dedicated to fostering a culture of growth, resilience, and inclusivity.

Chris

Chris Barry

Job Title: Deputy Home Manager Joined: 2001

I have over 26 years’ experience in the health and social care sector, with the Registered Manager Award and NVQ Level 4 and have worked in various managerial roles.


I have had the pleasure of working at Rathmore House for 21 years, it is a beautiful Grade 2 listed building with a lovely homely atmosphere. I have been in my present post as Deputy Manager for 10 years, I have various knowledge, skills and experience I can bring to my role along with providing support to my manager, staff team, residents their relatives/friends and multidiscipline teams.


I have worked with various client groups over this time but have a particular interest and really passionate when it comes to working with people living with dementia. Along with all other staff in the home our aim is to provide our residents with a high standard of care and services, meeting their individual needs whilst encouraging and enabling them to maintain their independence and quality of life.


I am passionate about developing and empowering others to provide the best care to our residents and in reaching their own personal potential, whilst promoting and delivering our organisations values and objectives.


I have various hobbies and interests; interior design, DIY, reading, politics, music, travelling and most importantly socialising with friends and family, I like to incorporate these into my work when and where possible.

Alice

Alice Chaampa

Job Title: Administrator Joined: 2021

My name is Alice Chaampa and I am the Administrator at Rathmore House where I have worked since March 2021. I started my career with Central & Cecil in 2019 as a Care Assistant at Compton Lodge – one of our other care homes – and previous to that I was an Administrator at the National Assembly which is a part of the Parliament in my Country.


I have a passion to make a difference in people’s lives. My work experience, family life and voluntary commitments have inevitably given me the opportunity to transfer my skills to my current position. I am self-motivated, reliable, patient, compassionate, enthusiastic, hard-working and always willing to help and learn from others.


My daily satisfaction - other than being a mother - is making that small difference in a person’s life: be that our residents, their loved ones and any other person that I come into contact with through my work.


Outside of my working profession I hold a Bachelor of Arts in Development Studies. In my free time I love music, cooking, family time and going to the cinema.


I love working at Rathmore and being part of the team.

Frequently Asked Questions about Rathmore House

What types of Care is Rathmore House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rathmore House have?

There are 20 Single Rooms.

What are the Facilities & Services at Rathmore House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rathmore House to the centre of London?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rathmore House to verify any information. View our terms and conditions. Rathmore House has an Enhanced Service - more info.