Farm Lane

17/25 Farm Lane, Fulham Broadway, London SW6 1PX
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9.5 39 Reviews
  • Farm Lane, London
Farm Lane is a modern and welcoming purpose-designed care home in Fulham. The experienced team provides person-centred nursing and dementia care on a short-term and permanent basis.

The home has a calm, friendly atmosphere, with spacious bedrooms, comfortable lounges, lovely gardens, and a stunning rooftop conservatory. Residents can enjoy a range of in-house facilities including a café and hair salon.

A daily activity programme is tailored to individuals' interests, and the team always celebrates the diverse cultural occasions that are important to residents.

Residents and their families are involved at every step of the care planning journey, from creating individualised programmes to discussing any decisions that need to be made.

Farm Lane is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Farm Lane

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2172
  • Self-Funded Nursing Dementia Care: from £2267
  • RESPITE Self-Funded Nursing Care: from £2172
  • RESPITE Self-Funded Nursing Dementia Care: from £2267

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• Specialist caterers who provide a range of meals to choose from
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Farm Lane to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Chad Bain (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Farm Lane Reviews (39)

9.5

Farm Lane has a Review Score of 9.5 (9.479) out of 10, based on 13 reviews in the last 2 years.
Over all time Farm Lane has 39 reviews.

Overall Experience
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  • 1
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  • 3
Date Published
  • 39
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  • 13
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Reviewer Connection to Farm Lane
  • 11
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Total of 39, showing 1-20
Review from Maria E (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident of Farm Lane for the last three years. During this time, she had a first class service from the staff and medical team. They have always displayed empathy and transparency regarding treatments.
I am very happy for my sister to remain at Farm Lane.
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Review from Anthony E (Nephew of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is a resident of Farm Lane care home, and has been there for the last three years. During this time their efforts have been exemplary. My aunt dementia has gradually worsened during this period, despite this the staff have taken everything in stride. If any actions have been needed, I have always
been informed before time where necessary or possible. My assessment is that Farm Lane was a very good fit for both my aunt and also the family.
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Review from F J (Son of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I congratulate all the staff at the Farm Lane Care Home for their patience dedication warmth and professionalism. The care offered to my mother has been exemplary. This has provided both of us with the utmost comfort at this time of significance and reflection in our lives. I have learned so much from
each staff member throughout my mother's residence at this home. The greatest decency and regard for her situation, as well as my own, has been shown at all times, with willingness decency and respect. My respect for each and every member of staff, without exception, will always be present. You have my gratitude.
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Review from Antony C (Nephew of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff all seem very pleasant and helpful. It is always very clean and tidy everywhere. The garden could do with some TLC - furniture needs painting.
Reply from Samantha Debenham, Reviews Team at Farm Lane
Thank you for taking the time to write a review for Farm Lane and for your lovely comments regarding the cleanliness of the home and our kind and helpful team. We would also like to thank you for…read more
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Review from Sara C (Next of Kin) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff and during meal times, they offer menu or they show the plates for the people living there. We went to their beautiful Garden. Such a lovely experience. I would personally recommend this place.
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Review from M D (Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is fine 9 out of 10. Everyone is helpful - thank you. The staff are always cheerful and happy and they look after us so well - thanks to all of them.
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Review from Lee B (Friend of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was first time here to see my friend. I have been to other care homes but this one stood out a mile. How clean the home was. The staff was all very friendly and can see that they care. Just want to thank them all. A very good run home.
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Review from T F (Friend of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
No compassion, like a prison, no salon or cafe, don't get taken out, stuck in room all day, even at meal times at a table on their own, no communication with anybody. Not showered or washed, left in urinated and messy clothes for weeks at a time. Not changed into bed clothes at night, slept in same
clothes and shoes. Toenails hadn't been cut for at least 8 months, have photos of this. Constantly complaining but it goes over manager's head. Tried with social services for months to get him moved from this place. Pure neglect, went in a size 38, came out a size 32.
Clothes, phone, money, watch etc all went missing. Time on his clock was changed to confuse him more. The list goes on. I would not let them look after my dog, let alone a human being.
Reply from Samantha Debenham, Reviews Team at Farm Lane
We would like to thank you for writing a review for Farm Lane and we are saddened to read your feedback. Having reviewed our records and spoken to relevant staff in relation to this feedback I would…read more
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Review from M D (Resident) published on 23 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be here. Everyone is kind, considerate and looks after my every need. If you have a parent or grandparent who needs looking after, this is the place to be. All is well and I keep happy all of the time. If I could help others to feel more happy - I would.
Reply from Karen Davies, Reviews Team at Farm Lane
Hi, thank you very much for taking the time to leave us feedback about your experience. At Farm Lane Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from D M (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is elderly, infirm and has advanced dementia. The staff are very caring, hospitable and willing to help and oblige, which is the most important thing. I am grateful my mother is at Farm Lane.
Reply from Reviews Team, Reviews Team at Farm Lane
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Farm Lane Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Nigel D (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather was in a different care home before Farm Lane and I was very unhappy. Since he has moved here I have been so content and overwhelmed with the quality and professional standard of care not just that but the well-managed and well-trained staff this home has from management to care staff
this home is 10/10. I’m truly grateful for all the dedication and hard work which has gone into this home, so much warmth and support to him and to us as his family. Admiration goes out to all who work there.
Reply from Reviews Team, Reviews Team at Farm Lane
Hi Nigel, thank you very much for taking the time to leave us feedback about your experience.
At Farm Lane Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from Charles B (Friend of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All family members are very happy with the care service offered to my friend who assures us she's happy and cared for well. This is reflected in her disposition when we all visit. Since taking up residence at Farm Lane it's been good both for her and us as there is peace of mind with regards to her
care and wellbeing. She is vegetarian and has no complaints about her diet. We thank you all for your combined efforts in caring for our family who will reach 100 years of age this October and well looked after.
Reply from Reviews Team, Reviews Team at Farm Lane
Hi Charles, thank you very much for taking the time to leave us feedback about your experience.
At Farm Lane Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from L G (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffers from Parkinsons' Disease and has some dementia which means she needs to be in a place of safety. As a family, we have found all the staff at Farm Lane to be very caring and friendly and always willing to help and listen to any concerns we might have regarding our mother's health.
We are allowed to decorate and fill our mother's room with pictures and any furniture she might want to make her feel at home. The dining room has a nice atmosphere and there is a lounge if any of the residents would like to meet up and watch television. There are also activities, coffee mornings and regular monthly family meetings for the residents' family members should anyone wish to attend. Our mother has been at Farm Lane for nearly 2 years and has always been well cared for.
Reply from Reviews Team, Reviews Team at Farm Lane
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Farm Lane Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from D M (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I are very happy with the care our dad is having. The staff are very friendly, caring and helpful. They even looked after me when I was upset. They made me feel part of the Farm Lane family. I am always kept updated about my dad's care. Thank you for all my dad's care.
Reply from Fiona Madder, Reviews Team at Farm Lane
Thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear that your family are happy with the care at Farm Lane.

Many thanks, the Care UK team.
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Review from M W (Niece of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt looks very well after 20 years of wonderful care. Clean, happy and good food. Thank you, team.
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Review from P R (Wife of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only two weeks: the evening meal is pretty grim and laundry seems rather chaotic. Otherwise very happy with the staff and care my husband receives.
Reply from Samantha Debenham, Reviews Team at Farm Lane
Thank you very much for taking the time to write a review for Farm Lane and for your positive scores and comments regarding our staff and care your husband receives. We hold ourselves to a high…read more
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Review from M H (Friend of Resident) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Very rude management staff, no respect for visitors, spoken to like children. Two female staff very aggressive when spoken to about concerns. During the last two months visiting the manageress has been hostile and very rude.
PS - there are two very good members of staff.
Reply from Samantha Debenham, PA to Marketing Director at Farm Lane
Thank you very much for taking the time to leave us feedback about your experience. At Farm Lane we hold ourselves to a high standard, so we are disappointed to hear about your experience with us.
If…read more
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Review from N H (Daughter of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was really anxious about mum going into respite care for three weeks but the overall experience has been very positive. Mum was really looked after and the staff really went the extra mile in looking after mum. I would definitely recommend Farm Lane. Thanks to all for caring for mum. Truly appreciated.
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Review from K F (Granddaughter of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran was unsure of coming here but has enjoyed herself. The staff are amazing they go above and beyond for my gran who has come a long way with their help and support.
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Review from Jackie C (Relative of Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very good, always there to help just a few minor details like making sure people's glasses are being worn. Hearing aid turned on. We leave notes for radio to be turned to a certain station. Otherwise great.
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Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Farm Lane is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.570 for Farm Lane is calculated as follows: ( (122 Excellents x 5) + (17 Goods x 4) + (12 Very Poors x 1) ) ÷ 151 Ratings = 4.57
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.909 Points relating to the number of positive Reviews for Farm Lane is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Diana

Diana Gooranah

Job Title: Home Manager

Before my current role, I was deputy manager, so I feel privileged to have been promoted.


It is incredibly rewarding to lead a team I’m really proud of.


The most important aspect of my role is to ensure residents are happy, safe and well cared for. It’s wonderful watching the team work well together with dedication and compassion. Seeing the positive difference we make in people’s lives keeps me motivated.


I’ve been part of Care UK since 2006. I chose to work for the organisation because it truly values people – both residents and colleagues. I’ve been lucky enough to work alongside fantastic colleagues over the years and have been supported throughout my career.


To be a home manager, you need a combination of compassion, dedication and strong leadership. It’s important to genuinely care about the well-being of residents and to be able to support and motivate a team. Each new day brings a fresh set of challenges, so it’s essential to have strong problem-solving skills too.


Patience, empathy and excellent communication skills are also key as you need to build relationships with residents, their families and colleagues so that everyone feels valued and heard.


I enjoy spending my free time with family, listening to music, reading, and travelling.

Frequently Asked Questions about Farm Lane

What types of Care is Farm Lane registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Farm Lane have?

There are 66 Single Rooms.

What are the Facilities & Services at Farm Lane?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Farm Lane to the centre of London?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Farm Lane to verify any information. View our terms and conditions. Farm Lane has an Enhanced Service - more info.