Riverlee Residential and Nursing Home
Franklin Place, Off John Penn Street, Greenwich,
London
SE13 7QT
It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for this in full, whilst others make means-tested contributions.
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1375 and for nursing care £1664, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
These prices are only a guideline, please contact Riverlee Residential and Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Riverlee Residential and Nursing Home has a Review Score of 9.2 (9.207) out of 10, based on 16 reviews in the last 2 years.
Over all time Riverlee Residential and Nursing Home has 55 reviews.
5.0 out of 5
Thank you so much for your heartfelt words. It means the world to us to know that Riverlee became a true home for your husband and a place of comfort and friendship for you both. We feel privileged to have been part of his journey and to have shared so many meaningful moments with you along the way.
4.0 out of 5
Thank you so much for your kind words and valuable feedback. We're truly pleased to hear that you've found the new management team approachable and supportive. It's especially heartening to know that the decision to reduce staff movement has had a positive impact on your husband's well-being.
5.0 out of 5
Thank you for your lovely review. We're so glad to hear your friend is happy and well cared for. It means a lot to our team to know their efforts are appreciated. We'll be sure to pass on your kind words.
5.0 out of 5
Thank you for your lovely feedback. We're so pleased to hear your mum is feeling more relaxed and at peace, especially with the new recliner chair. It's great to know she's now familiar with our team and feels comfortable with both day and night staff. We truly appreciate your kind words and continued trust in our care.
5.0 out of 5
Thank you for your kind words. We're very pleased to hear you're happy with your mothers care and that you find the staff are helpful considerate and professional.
5.0 out of 5
Thank you for your thoughtful feedback. We're pleased to hear your wife has settled in and is receiving care delivered with dignity and attention. It's lovely to know the warm and friendly atmosphere has helped her feel at home.
5.0 out of 5
Thank you so much for your kind words about Riverlee. We're delighted to hear that your mother is happy and well looked after.
5.0 out of 5
We're so pleased to hear your mum is well cared for and that our team has made a positive impression. Your feedback means a lot to us and will be shared with the staff.
5.0 out of 5
Thank you so much for your kind words and thoughtful review for our team at Riverlee. We're delighted to hear that you feel at peace knowing your mother is so well cared for. Our staff work hard to create a warm and supportive environment for both our residents and their families, and it's wonderful to know you this makes such a positive difference. Your feedback means so much and we will be sure to share it with the home manager and her team, thank you.
4.0 out of 5
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that our team at Riverlee Nursing Home was welcoming and friendly to both your dad and your family, and that our care assistants helped put your minds at ease. Ensuring our residents feel comfortable and valued is at the heart of everything we do. We're sorry to hear that certain aspects of the environment and your dad's room didn't meet your expectations and that some of his items went missing. Cleanliness and personal belongings are important to us, and we'll be addressing these areas to ensure a more seamless experience in the future. Thank you once again for your feedback - it's invaluable in helping us provide the highest quality of care.
1.0 out of 5
Thank you for your review. We are fully investigating this complaint and will respond to you directly as soon as we have completed our findings.
5.0 out of 5
Thank you for your lovely feedback! We're delighted to hear that your aunt is happy and well cared for at Riverlee. Our team works hard to create a welcoming and engaging environment, and it's great to know that this reflects in your visits. Thank you for your kind words and support.
4.0 out of 5
Thank you for your review for Riverlee, the team will be delighted to read your comments.
3.0 out of 5
Thank you for taking the time to leave a review. Please rest assured we are very proactive when it comes to checking our residents are comfortable, especially if they are in bed. Please do speak to the home manager directly with any concerns, her door is always open.
5.0 out of 5
Thank you for your review the team at Riverlee will be so happy to read your comments and we welcome your uncle.
5.0 out of 5
1.0 out of 5
We are deeply saddened you feel this way about the team here at Riverlee. We are confident in our abilities to care for our residents and their loved ones, and your feedback does not match the standards we are so proud of in our home. However, with any feedback we receive, we will review and reflect on your comments internally and share with the appropriate team members. Thank you.
5.0 out of 5
5.0 out of 5
4.0 out of 5
Thank you so much for taking the time to review our home and for your kind words. If you do have any feedback or ways we could improve our care, our manager's door is always open for you. Best wishes.
The Review Score of 9.2 (9.207) out of 10 for Riverlee Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I’ve been with Sanctuary Care since 2003, first starting as a carer and then becoming the activities co-ordinator at Riverlee.
My greatest achievement is seeing the residents having fun. This gives me comfort - I love seeing the residents laughing and smiling.
My name is Antonio Meloni I have been working in the care sector since 1990 as a carer and activities coordinator. I started working at Riverlee in November 2020 as an activities coordinator and I really enjoy my job - every day is different. I enjoy chatting with the residents making them happy and engaged with various activities. I also get along with all members of the staff who are all very nice and caring.
My name is Bintou Ceesay. I have been working with Sanctuary Care for 17 years. I have gained a lot of experience during these years.
My greatest passion is making the residents happy, alongside their family members.
I am also our infection control champion, ensuring that residents are safe and staff follow public health guidelines.
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