I would recommend it to anyoneMonica A(Wife of Resident/Service User)
Lovely home, staff so friendlyKerryann M(Resident / Service User)
I would recommend it to anyoneMonica A(Wife of Resident/Service User)
Lovely home, staff so friendlyKerryann M(Resident / Service User)
The team at Riverlee provide residential, dementia, nursing and palliative care. They also offer respite care breaks, which can be booked in advance. These are ideal for family carers looking after loved ones at home. They can book a much-needed holiday, or simply take some time to recharge their batteries, with the peace of mind of knowing their loved one is in safe hands and enjoying a short break of...
The team at Riverlee provide residential, dementia, nursing and palliative care. They also offer respite care breaks, which can be booked in advance. These are ideal for family carers looking after loved ones at home. They can book a much-needed holiday, or simply take some time to recharge their batteries, with the peace of mind of knowing their loved one is in safe hands and enjoying a short break of their own.
The home has welcoming lounges, where residents can enjoy activities and relax with loved ones, who are welcome at any time.
Residents are encouraged to bring pictures, small items of furniture and anything else which makes their bedrooms truly feel like home.
In the dining rooms they enjoy nutritious, home-cooked meals prepared by the home’s chef, from roast dinners with all the trimmings to fish and chip Fridays and lighter bites such as home-made soups. And there are freshly baked cakes each for afternoon tea.
There are lots of activities to enjoy, from baking and crafts, to gentle exercise sessions and animal therapy. The home also has a Magic Table, a wonderful piece of technology designed in the Netherlands for people living with dementia. It connects them through social, interactive light games, which encourage gentle movement and some healthy competition!
The local community are embraced into life in the home, from singers and entertainers to local school children, who enjoy activities or simply spending time with the residents. Recently weekly music and reminiscence sessions have started with a local musician, filling the home with the sound of song. The residents love sitting and chatting about their musical memories, singing and playing different instruments.
Riverlee also has a hairdressing salon, for regular appointments with a mobile hairdresser, as well as pamper sessions, with manicures and hand massages.
Contact Riverlee Residential and Nursing Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1457 and for nursing care £1764, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Riverlee Residential and Nursing Home for full pricing details and T&Cs.
Riverlee Residential and Nursing Home has a Review Score of 9.5 (9.522) out of 10, based on 15 reviews in the last 2 years.
Over all time Riverlee Residential and Nursing Home has 61 reviews.
I’ve come into contact with many care homes in recent years, and Riverlee is by far the most "homely"! The staff there are exceptional, always professional, friendly and above all, caring.
A special mention should go to the activities team who work so hard to provide entertainment for the...
I’ve come into contact with many care homes in recent years, and Riverlee is by far the most "homely"! The staff there are exceptional, always professional, friendly and above all, caring.
A special mention should go to the activities team who work so hard to provide entertainment for the residents - frequent parties, “virtual cruises”, film afternoons, trips to the seaside, to see Christmas lights etc, even creepy crawly days which the residents seem to enjoy!
My aunt has been a resident at Riverlee for over two years, and it is an absolute pleasure to visit her there. She loves joining in with everything that is going on, and it is reassuring for me to know that she is safe, well looked after and happy. I wouldn’t hesitate to recommend Riverlee to anyone for their loved ones.
My mum has settled into the care home and is very happy here, and this is all down to the lovely staff. Thank you.
My mum has settled into the care home and is very happy here, and this is all down to the lovely staff. Thank you.
Thank you for taking the time to review. I am so pleased your Mum is happy and settled, and the staff are going the extra mile to care for your Mum but to also give you peace of mind. Best wishes, Sophie Middleton
We cannot begin to thank the management and care home staff for all that they did for Mum as they cared for her with such care, compassion and sincerity. This has helped us to cope as a family and as Mum approach her final days, this mattered the most. They always greeted us as the family with a...
We cannot begin to thank the management and care home staff for all that they did for Mum as they cared for her with such care, compassion and sincerity. This has helped us to cope as a family and as Mum approach her final days, this mattered the most. They always greeted us as the family with a warm welcome and we always knew as the family that Mum was always in safe hands.
We will never forget how wonderful you have all been and I know that my Mum was always so happy in your care, your home, even up until her final moments.The sadness of losing Mum is buffered by the fact that she had such a wonderful stay at Riverlee.
Dear Marie, thank you so much for your kind words about our home and I am so very sorry to hear of the passing of your mother. Your feedback is truly invaluable to our team and to the care we provide so it is much appreciated. I will be sure to pass this lovely review onto the team. Best wishes, Fae
Always friendly and helpful.
Always friendly and helpful.
The staff are very hard working and nothing is too much trouble, always talk to my mum when passing, even the staff on other floors.
The staff are very hard working and nothing is too much trouble, always talk to my mum when passing, even the staff on other floors.
Dear Chris, thank you so much for your lovely feedback. It is invaluable to our team and to the good care we provide. I will be sure to pass this onto the team. Best wishes.
Riverlee Residential and Nursing Home is a wonderful sanctuary for clients to live. The staff work very hard ensuring the wellbeing, safety and care of all the residents. I'm very grateful to all the staff who take care of my loved one. They are a lovely group of carers. Their patience is unfailing...
Riverlee Residential and Nursing Home is a wonderful sanctuary for clients to live. The staff work very hard ensuring the wellbeing, safety and care of all the residents. I'm very grateful to all the staff who take care of my loved one. They are a lovely group of carers. Their patience is unfailing in the sometimes difficult tasks they fulfill. Riverlee is a perfect Home for people suffering from Dementia, Alzheimer's or other chronic illnesses.
Dear Karen, thank you for your feedback - it is wonderful to hear how pleased you are with the care provided at Riverlee. I will be sure to pass your wonderful feedback onto Cecilia and the team. Best wishes, Fae
I am constantly amazed by the dedication of Riverlee staff. They do a great job under difficult circumstances. My mum's behaviour is very demanding and her needs change month to month. I find staff very open and easy to talk with. Thank you for all you do.
I am constantly amazed by the dedication of Riverlee staff. They do a great job under difficult circumstances. My mum's behaviour is very demanding and her needs change month to month. I find staff very open and easy to talk with. Thank you for all you do.
Dear Steve, Thank you for such a wonderful review, your kind words will mean so much to our team. I will be sure to pass your feedback onto the manager and the team at Riverlee. Best wishes
There is nothing much to say about the home. The staff is wonderful, always smiling and very helpful. I can visit my husband any time and it is very clean. I would recommend it to anyone. I have already done so and the young lady is happy to put her mother in Riverlee. She likes it.
There is nothing much to say about the home. The staff is wonderful, always smiling and very helpful. I can visit my husband any time and it is very clean. I would recommend it to anyone. I have already done so and the young lady is happy to put her mother in Riverlee. She likes it.
Unfortunately, Riverlee seems like "God's waiting room" which is a real shame.
Unfortunately, Riverlee seems like "God's waiting room" which is a real shame.
Thank you for your review and lovely comments about the team here, they are so caring and a wonderful asset to our home. I am sorry to hear you feel this way about meal times and activities as we really pride ourselves on making these special for our residents. I would really like to speak to you about your concerns and see what we can do to address them.
Staff are very competent and friendly. Rooms are excellent and are kept clean. Toilets are in every room.
Staff are very competent and friendly. Rooms are excellent and are kept clean. Toilets are in every room.
Lovely home, staff so friendly. Felt very welcomed when entering the home, all staff treat all residents with such care. Felt very at ease. The food looks delicious and all rooms are so clean and modern. Lounges are all modernised and really lovely.
Lovely home, staff so friendly. Felt very welcomed when entering the home, all staff treat all residents with such care. Felt very at ease. The food looks delicious and all rooms are so clean and modern. Lounges are all modernised and really lovely.
My friend, 63, has lived in a sheltered housing scheme for 12 years. Then she developed dementia and kept falling. Since being moved to Riverlee, I feel she is safer and being cared for 24 hours a day which means her quality of life is so much better. The home and staff meet all her needs and she...
My friend, 63, has lived in a sheltered housing scheme for 12 years. Then she developed dementia and kept falling. Since being moved to Riverlee, I feel she is safer and being cared for 24 hours a day which means her quality of life is so much better. The home and staff meet all her needs and she is happy.
Overall, very good. Could do with more activities and outings.
Home very poor outside space.
Overall, very good. Could do with more activities and outings.
Home very poor outside space.
Very caring home. My nan spent her last 5 months here at Riverlee and was treated with the utmost care especially at the end of her life. Food is fantastic and residents are encouraged to join in activities, shows, parties and off-site visits.
Very caring home. My nan spent her last 5 months here at Riverlee and was treated with the utmost care especially at the end of her life. Food is fantastic and residents are encouraged to join in activities, shows, parties and off-site visits.
My partner has been at Riverlee Residential and Nursing Home for 2 years. I have been impressed with the care he receives. The manager and deputy are approachable and deal with any issues quickly and professionally. There is not a great many staff changes, staff seem to stay a long time which says...
My partner has been at Riverlee Residential and Nursing Home for 2 years. I have been impressed with the care he receives. The manager and deputy are approachable and deal with any issues quickly and professionally. There is not a great many staff changes, staff seem to stay a long time which says a lot I think. The nursing staff are very kind and caring as are the carers and there are always training sessions going on as the staff seem to be well trained. They are very helpful and will spend time talking to my partner even though he can be difficult at times.
The decision to pass the care of my husband to a home was one of the hardest things I have ever had to do. I cannot praise and thank Riverlee Residential and Nursing Home enough for their continuous support towards me and my family over the past year. The nurses are always professional, friendly...
The decision to pass the care of my husband to a home was one of the hardest things I have ever had to do. I cannot praise and thank Riverlee Residential and Nursing Home enough for their continuous support towards me and my family over the past year. The nurses are always professional, friendly and polite, a real credit to their profession. I am always kept well informed by the staff and management who organise a range of activities for the residents.
This is a very nice home with good care and facilities. I'm sure my husband will be very happy here.
This is a very nice home with good care and facilities. I'm sure my husband will be very happy here.
Mother has been a resident at Riverlee and during the three years she has been here she has been well cared for and the staff have treated her with dignity and respect.
Mother has been a resident at Riverlee and during the three years she has been here she has been well cared for and the staff have treated her with dignity and respect.
It was hard at first to adapt but they were patient helping us as well as our mum.
It was hard at first to adapt but they were patient helping us as well as our mum.
I am happy with this care home it does exactly that!! The staff are happy, events are organised and it turns into a family party and every event is noteworthy.
I am happy with this care home it does exactly that!! The staff are happy, events are organised and it turns into a family party and every event is noteworthy.
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I'm passionate about delivering high-quality, person-centred care. My background includes involvement in the voluntary sector, and I take pride in creating environments where residents feel valued, enriched, and supported.
My greatest...
I’ve been with Sanctuary Care since 2003, first starting as a carer and then becoming the activities co-ordinator at Riverlee.My greatest achievement is seeing the residents having fun. This gives me comfort - I love seeing the residents laughing and smiling.
My name is Antonio Meloni I have been working in the care sector since 1990 as a carer and activities coordinator. I started working at Riverlee in...
My name is Antonio Meloni I have been working in the care sector since 1990 as a carer and activities coordinator. I started working at Riverlee in November 2020 as an activities coordinator and I really enjoy my job - every day is different. I enjoy chatting with the residents making them happy and engaged with various activities. I also get along with all members of the staff who are all very nice and caring.
My greatest...
My name is Bintou Ceesay. I have been working with Sanctuary Care for 17 years. I have gained a lot of experience during these years.I am also our infection control champion, ensuring that residents are safe and staff follow public health guidelines.
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