






Albany Nursing Home is a calm and welcoming home that helps residents to live as fulfilling a life as possible and also delivers palliative care.
Visitors are actively encouraged at the home, which has an open door policy. Residents can also bring with them key pieces of furniture and belongings to help them settle and feel comfortable in their own private bedroom.
There is a patio area in the garden where...
Care Provided by Albany Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
An assessment would be completed to determine the weekly cost
The price(s) shown are provided by the care home. Contact Albany Nursing Home for full pricing details and T&Cs.
Contact Albany Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lukka Care Homes
- Private Owned
Person in charge
- Gurjeet Singh(Manager)
Local Authority / Social Services
Admission Information
- Ages 61+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- The home operate an open door visiting policy. They encourage involvement from all friends and families. All suggestions and comments are most welcome. If any person living in the home, relative or visitor has any comments or wishes to raise any issues, the manager will be happy to discuss them. To aid this process relatives meetings are held on a regular basis. In the interest of security for all the people who live in the home and staff everyone will be required to ring the doorbell to gain entry to Ashton Lodge and sign into the visitors register.
Parking
- Parking is available at the side of the building but spaces are in very short supply and visitors may be asked to move their car to let another visitor out.
Albany Nursing Home Reviews (44)
Albany Nursing Home has a Review Score of 8.3 (8.334) out of 10, based on 8 reviews in the last 2 years.
Over all time Albany Nursing Home has 44 reviews.
My mum seems well cared for. She is involved in activities and gets to go out on trips. My mother appears to be in a better health condition and displays improved cognitive abilities.
The staff are always polite, helpful and always ready to help in whatever you need to know.
A very welcoming home with lovely staff. I recommend the services and how they help my father and keep me informed.
I am very happy with service my mum receives at the care home, the staff are so friendly and hard working. They always check in on mum. Great care home
My husband has settled in and staff are able to cope with his challenging behaviour. He has his own room with armchairs for visitors, a window with a view. His room is cleaned daily, and staff tell him what they are going to do. Staff are approachable if we have any concerns.
On a very personal note, we were happy our mother had her final days at the Albany rather than either of her previous care homes (or a hospital). Her end of life care was excellent, respectful and caring, and staff also looked after the many family members who visited our mother in the final stages.
Thank you very much for your thoughtful and heartfelt review Alex. Were so pleased that you found The Albany to be such a positive place for your mother, and that she felt calmer, happier and more relaxed with us. Its lovely to hear your kind comments about our team, the activities on offer, and...
My husband who has had a stroke due to sepsis complications and has complex needs., peg fed, double incontinence and unable to walk got transferred from another home because of lack of care to Albany in March 25. The staff at Albany were mostly rude didn't speak good English/understand and I went mainly on Sundays as it was like ghost town no nurses/carers around found my husband in bed halfway down with a full nappy and not even been given a drink. My husband always hated being left alone in his room and shouted out to get him out as he has not lost his speech. They let him go in the lounge one hour a day then back to his bedroom, when he shouted as he got no stimulation what so ever from this place as these are mainly dementia' residents who just lay or sit there all day without being able to communicate and the ones that make a fuss or noise get drugged up with medication to shut them up! He is now at another home, no medication been given not needed - what a difference in him in already!!
Thank you for taking the time to bring this to our attention. We are obviously disappointed that you have had a negative experience. We strive to provide an outstanding quality of care and improve our service user's experience wherever possible. We are very sorry that you feel the experience did not meet your expectations.
He thrived in Albany & the manager & staff really cared & were great with my brother.
Brilliant
Dear Robert, Thank you for your kind feedback regarding your brothers time at Albany. I'm so pleased to hear that he thrived here and that the support from our team made a difference during such a difficult time. Your words truly mean a lot and have been shared with the staff. We all wish your brother continued strength in his recovery.
Staff show a great attitude and commitment to the care of the residents. All the staff are attentive to the needs of the residents and are very helpful. Have been impressed by the friendly and attentive care given to the residents and have always found the staff welcoming, on my visits to the nursing home to see my mother.
She spent over 5 years there and we felt she was very well cared for and involved in activities.
Staff were always happy to talk if there were any issues and quickly resolved them.
This experience was initially challenging and daunting in many aspects. However, my fears and anxieties were soon laid to rest as the overall presence and attitude of staff was very complimentary. I was treated with respect and professional behaviour was displayed at all times. The care given to my wife was very good and emphasis mainly centred around her being made as comfortable as possible. Please continue the good work.
My mum lived here for the last few months of her life, we wished she had moved in earlier. Mum had fantastic care. The staff and nurses are amazing. Mum loved living there. Mum was so much brighter and happier having lived there. We are so grateful and appreciate the support she was given. Can't thank you enough.
My mum was a resident at Albany Nursing Home for 10 years. The carers and nursing staff looked after my mum with respect and politeness and kindness. Mum always looked clean and happy. The staff were very friendly and easy to talk to. The manager was nice and there were various activities available.
My beloved sister was recently a resident of Albany. Myself, brother and niece's have nothing but praise for the staff and management who run this wonderful home. My sister received the greatest of care whilst she was there, and the staff went above and beyond to make us, her family, feel supported, and this means every single member of staff, not just one or two. Their care of our sister was truly faultless. The home was clean, the food excellent, and nothing was too much trouble, either for our sister or for us, her family, and, as a family, we are just so thankful that she spent her last remaining days there, being cared for and supported. On behalf of her family, we would like to thank all staff and management from the bottom of our hearts for making the unbearable more bearable. Thank you.
Outstanding care home the respect and dignity they show the residents is by far the best. They cared and gave them time even if bed-bound. They fulfilled their days with dance, laughter and games. The individual 1-1 care was perfect they showed them time, it wasn't rushed.
The carers and nurses were kind, capable and understanding of my relative’s needs. I could discuss his preferences and behaviour with them. They were able to inform me how he was each day. We learned from each other so that my relative received the best care possible. He was clean, comfortable and content under their care.
The resident is well cared for in my opinion.
Sometimes the cleanliness of the resident's floor is sticky.
More activities needed. Better facilities needed.
The building and rooms are very clean and cosy, the food is very good and all the staff there are amazing.
Thank you Albany Nursing Home for looking after my sister.
My father was in Albany Nursing Home with Parkinson's disease for six years. In all this time he was extremely well looked after; always washed and shaved, always with clean clothes. The home is extremely clean and tidy. The manager and staff are superb, good food as well. There are frequent activities too. The nurse being on duty twenty four seven is brilliant too and the doctor is also available at short notice. Hairdresser and chiropodist etc. visit regularly. All in all, this is a superb home which I would recommend. Lovely rooms and ensuite bathrooms.
Mum was moved to Albany from Hospital under Bed Blocking rules because of this circumstance I was more than ready to look for faults. Instead, I found the professional caring staff from cleaners to nurses and admin. Mum was only there for 5 months but she was content and especially at end of life, well cared for and respected. The staff of all ages communicated and promoted calm.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Albany Nursing Home.
There are no upcoming events for Albany Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Albany Nursing Home.
Accreditations
There are no accreditations posted yet for Albany Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Albany Nursing Home
What types of Care is Albany Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Albany Nursing Home have?
There are 61 Single Rooms.
What are the Facilities & Services at Albany Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Albany Nursing Home to the centre of London?
7.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Nursing Home to verify any information. View our terms and conditions. Albany Nursing Home has an Enhanced Service -more info.