Bromley Park Care Centre

75 Bromley Road, Beckenham BR3 5PA
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9.7 65 Reviews
  • Bromley Park Care Centre, Beckenham
Located on the outskirts of Beckenham, Bromley Park is a residential Care Centre providing specialist 24-hour nursing care for older people living with dementia. With outstanding amenities, the highly-skilled team of nurses and carers are dedicated to providing residents and loved ones with compassion, dignity and respect.

The Home is a large converted Georgian house, caring for up to 40 residents. The Home has a large, bright conservatory, TV lounge, visitors’ kitchenette, relatives’ room and an on-site hair salon. There is also a secure garden, designed to provide a peaceful and therapeutic environment.

Bromley Park's Recreation and Well-being team members ensure residents have access to tailored activities and entertainment seven days a week, to suit each person’s hobbies and interests, on an individual and group basis. These activities are designed for residents’ wellness, enjoyment and sense of well-being, including seated exercise classes and relaxing Namaste treatments. The Home also offers other complementary therapies and holistic treatments, using nurturing touch and massage.

One of the first care providers to champion the importance of nutrition for older people and those living with a Dementia, Nellsar employ a Head of Nutrition and Wellness for their Homes; they recognise that nutrition and hydration are an integral part of good health and well-being, delivering tailored, well-balanced, nutritious meals and snacks to residents every day.

Employing the Care Vision® digital care management system throughout the Home ensures that the entire care service delivery, recording and reporting systems are optimised and centred around residents and their personalised care.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1850 – £2000
  • Self-Funded Residential Dementia Care: £1850 – £2000
  • Self-Funded Nursing Care: £2000 – £2200
  • Self-Funded Nursing Dementia Care: £2000 – £2200
  • RESPITE Self-Funded Residential Care: £2000 – £2200
  • RESPITE Self-Funded Residential Dementia Care: £2000 – £2200
  • RESPITE Self-Funded Nursing Care: £2000 – £2200
  • RESPITE Self-Funded Nursing Dementia Care: £2000 – £2200

Hairdressing, papers and chiropody are all charged individually by the respective providers. Included is all care, all bedding, towels, food and all laundry. NHS-Funded Nursing Care (FNC) is completed by the Home and is additional to fees shown. Free Nursing care is additional to fees.

These prices are only a guideline, please contact Bromley Park Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Khadija Kachra (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Bromley Park maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.

Parking

  • Plenty of onsite car parking available, including a disabled bay.

9.7

Bromley Park Care Centre has a Review Score of 9.7 (9.679) out of 10, based on 18 reviews in the last 2 years.
Over all time Bromley Park Care Centre has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bromley Park Care Centre
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Total of 65, showing 61-65
Review from Debbie M (Friend of Resident) published on 18 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
How blown away I was to visit an old resident of mine today 3.2.2016, no one knew I was going a surprise for my lady. Pulling up looking around the car park 1st impressions count I thought "this looks very nice clean" etc. I went round the back to get in as advised on the main door, another visitor
let me in. I followed this lady, I could hear music playing and laughter all over the building. As I walked to the large lounge I saw my friend. She was laughing chatting away to another person, she saw me and straight away I could see in her eyes how contented she was, she had put on weight I am pleased to say, dressed nicely her nails painted which was strange to see as I have known this lady for 14 years never known her to have paint on her nails. She agreed how nice they looked. All the stories you hear or see on t.v / radio shocking most of them. This home was fabulous, I was invited to stay for lunch. Hats of to the chef, very nice, I am sure my hips wont agree though, we sat had lunch, pudding and a cup of tea. The staff have their hands full with some of the residents but so helpful speaking so nice to the residents. I met the manager again professional kind understanding, they couldn't do enough for you. I came away so happy and settled what a lovely experience the best care home I have have visited in years by far.
Its a shame the t.v and papers don't go and see these places, how lucky we are to have this care home for our local dementia patients. Keep up the good work people, what a lovely team you are.
p.s I have been in the care work from working in emi. to housing. care homes . nursing homes. carer as well. Now in the private sector. Believe me I have seen some bad run places and some very nice care homes, but this place was special, no horrid hidden smells, nothing false, the atmosphere was beautiful.
regards.
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Review from Emma (Daughter-in-law of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was a resident for just over 18 months. In that time, she was treated with total dignity and respect, encouraged to join in activities, helped and cared for in every way possible. I cannot fault the care and love given to her.


She died after 3 weeks just before New Year, and during

that time, the support and care given to her and to us was impeccable.


Thank you.

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Review from Lesley (Sister-in-law of Resident) published on 14 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Huge improvement in response to any "difficulties", that may arise which are few and far between. A huge comfort to know your relative is being cared for with kindness and dignity. Would highly recommend Bromley Park.
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Review from Anna H (Friend of Resident) published on 14 December 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
Bromley park is a very comfortable care home, it is not clinical looking in anyway and has been adjusted to make all service users feel at home.all the staff are very friendly and approachable.
The management team are excellent, and always have time to discuss any concerns or issues that you may have.
The
activity staff are always lively and arrange fun and social activities throughout the week.
I feel maybe the day time staff could be more interactive at times with the residents, but overall they are always willing to assist if you need anything.
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Review from Linda M (Daughter of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only been there approximately three weeks but am extremely pleased with the care being offered.
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Current Review Score: 9.7 (9.679)

Overview of Review Score

The Review Score of 9.7 (9.679) out of 10 for Bromley Park Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.679 for Bromley Park Care Centre is calculated as follows: ( (149 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 215 Ratings = 4.679
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bromley Park Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (6)

Khadija

Khadija Kachra

Job Title: Home Manager

Khadija is the Manager of Bromley Park Care Home. Growing up in Care Homes as part of a family care provider, Khadija has worked in the care sector for over a decade and instinctively knows how best to care for her residents, team members, families and visitors. Khadija consistently strives to provide her residents with happiness and laughter. Working alongside her team and colleagues at Nellsar, Khadija feels her personal core values reflect those of the Home and the company as a whole, enabling her to further develop and improve the quality of care for the people she looks after.

Donna

Donna Hough

Job Title: Non-Clinical Deputy Manager Joined: 2013

Donna joined the Bromley Park Care Home team in 2013 as a part-time Administrator and over the years she has progressed to Services Manager, then to Facilities Manager, and now works as the Non-Clinical Deputy Manager.


Donna loves working closely with the residents and takes great joy from seeing her colleagues promoted to the next level, while being a part of the positive changes they bring. As a Deputy Manager, Donna is inspired by the unique people she works with and loves working towards one common goal – providing the best possible care and home environment for their residents.


Throughout her time at Bromley Park, Donna has witnessed ongoing support from the Home’s Managers and the Nellsar Operations Team, who have an extremely rich bank of experience and knowledge. Now with the Nellsar Training Academy, and all-round improvements to staff training, Donna is looking forward to seeing the Home’s staff develop into their roles and careers even more in the future.


Citing her greatest achievements as working in a role that she loves and using the experience she has gained in all her different roles, Donna most looks forward to implementing a ‘Wish List’ scheme; Finding more ways to transform the Home and consistently develop the services and home environment for Bromley Park’s residents. Donna would also love to see a ‘Memory Lane’ high street and ‘Mini Village’ in the garden – something that would particularly benefit their residents with Dementia.

Crystal

Crystal Stringer

Job Title: Recreation & Well-Being Coordinator Joined: 2019

"I have worked a wonderful diverse range of roles throughout my time here. Since joining the Home in September 2019, I have worked as a Carer, a Chef and now I'm the Recreation & Well-Being Coordinator.


My team and Manager are fantastic! Working as part of a Care Home team is a very rewarding experience and has given me a new life perspective. I see the bigger picture of life, and I'm able to give from the heart.


I feel lucky to have received lots of training including End of Life, The Daily Sparkle, St Christopher Namaste, Access to Health & Social Care, Access to Nursing and Human Science. I have more confidence in myself and my role, and I feel supported through the Home.


I am looking forward to completing my Access to Nursing course in 2022, then I plan to progress into Nursing to continue giving the best possible care to our residents."

Nikolina

Nikolina Sirakova

Job Title: Senior Care Assistant

"Throughout my time here I have completed lots of training; the one that has helped the most with my development is my Health and Social Care Diploma.


I am proud of what I have achieved at Bromley Park; my recent promotion to Senior Care Assistant has enabled me to learn more about our residents' care from a different perspective and support them with medication and care planning.


I have seen a lot of positive changes in the Home, and the Nurses and Carers work really well as a team. The team are supportive of each other and we all work well, in the best way, to care for our residents. The Managers are supportive; it’s always nice to see the Senior Team from Head Office as well – everyone strives for the best care for our residents.


The thing that brings me the most joy about working at Bromley Park is caring for our residents. I really enjoy working with and supporting them when they need us the most. It is a privilege to care for them."

Joyce

Joyce Grant

Job Title: Training Assessor

"The best thing about working at Bromley Park is the people; the people we support and the people we work with. What I most enjoy is spending time with the residents, it brings me great joy. I also feel great pride when helping the staff develop, and helping them to support our residents.


Over the years, there have been many positive changes in the Home. Most recently, it's been the training and development that has had the greatest effect for me personally. I have completed lots of training throughout my years at Bromley Park Care Home. My promotion to Training Assessor has enabled me to fully support the care team when completing their care certificate training, and with their moving and positioning skills.


I’m really proud to support our team; I am looking forward to watching them grow and develop even further."

Mark

Mark Cook

Job Title: Maintenance Manager Joined: 2016

Mark began working at Bromley Park Care Home in 2016 and has managed all maintenance requirements throughout the Home and gardens ever since. A self-professed ‘Jack of all trades’, he also drives the Homes’ minibus when residents take an outing and lends a hand to anyone in need, including helping the Maintenance staff at other nearby Nellsar Care Homes.


Mark has enjoyed extensive training throughout his time at Bromley Park for his maintenance responsibilities and he is proud to fulfil multiple roles throughout the Home. The varied role is what Mark most enjoys about his job and he is delighted to see that, through his hard work, the Home is looking cleaner and more refreshed.


Having seen the evolution of a better working environment and higher calibre of staff over the years, Mark also enjoys the social aspect of working among the other staff and residents in the Home. Looking to the future, Mark looks forward to maintaining the high standards at Bromley Park and consistently improving the home environment for everyone who lives and works there.

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