Cambridge Nursing Home

61 Cambridge Park, London E11 2PR
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9.7 30 Reviews
  • Cambridge Nursing Home, London
Cambridge Nursing Home is a family run business in Wanstead, East London provides care and support for 49 residents. It is a family-run business that takes pride in knowing all its residents and staff. The management team has over 30 years' experience owner-operating care homes in the London Borough of Redbridge.

They are proud of the dedication and commitment of their team. Many of their Senior Nurses have been part of the team for over 10 years, and some of their Care Assistants have been with them for 20 years.

Cambridge Nursing Home's primary concern is the welfare of all its residents; looking after their physical, emotional, and social needs. The highly specialist and qualified team have one focus, to provide a first class service for those in their care.

Aiding this, each and every resident is supported by purpose-built and modern facilities designed to aid the exceptional delivery of 24 hour care provided.

Cambridge Nursing Home is more than just a nursing home. They are a home where everyone is made to feel at home, part of the home community, and part of the family.

Care comes first at Cambridge. They are here to make sure you or your loved ones, receive the support and attention they deserve for a better quality of life.
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Care Provided by Cambridge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Cambridge Nursing Home Ltd

Person in charge

  • Tayvanie Nagendran (Manager)

Local Authority / Social Services

Admission Criteria

  • Please call for more information
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at all times but are asked to respect that Cambridge Nursing Home is a home for 49 individuals. Visitors are asked not to disturb others especially around meal times.

Parking

  • There is a car park at the front of the building.

Cambridge Nursing Home Reviews (30)

9.7

Cambridge Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 17 reviews in the last 2 years.
Over all time Cambridge Nursing Home has 30 reviews.

Overall Experience
  • 22
  • 8
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Date Published
  • 30
  • 1
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  • 17
  • 13
Reviewer Connection to Cambridge Nursing Home
  • 8
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  • 5
  • 2
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  • 1
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Total of 30, showing 21-30
Review from D H (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring, hardworking staff. A very friendly care home.
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Review from Jessie M (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently stayed at Cambridge Nursing Home for a week’s respite and she was very happy with her stay. I’ve been Mum’s carer for seven years, so she’s been in a few different homes over that time for respite and although we’ve had some nice experiences in the past, Cambridge Nursing Home was the
first home where we had zero problems.
The staff are extremely caring, attentive and professional and from the moment she arrived, they made Mum feel extremely welcome. They took on board all our requests regarding Mum’s schedule and needs and she was well-fed, stimulated and pampered throughout the week. Most importantly, they fed back to me with concerns they had over some medical issues and were very communicative throughout her stay. They really went out of their way to get to know Mum as an individual and make her feel relaxed and looked after. When I picked her up to take her home, Mum was very clean and tidy and gushing about how lovely they all were!
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Review from Ann G (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The senior registered nurse and another member of staff were so kind and caring. The senior nurse made sure he got the medication he needed.
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Review from Maria A (Daughter of Resident) published on 11 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is hard to express in words what the Cambridge nursing home has done for not only my mother but for the whole family. She would not be alive today if she had not had such excellent care over the past 2 years. The Cambridge is now very much her home and the staff are an extension of our family. She
has been truly cared for and there is not one member is staff that I can say we have had any issues with. That is exceptional and I feel that the home's policy of not using bank staff is a major contributor to this. Every staff member knows my mother and does their very best for her. They are always cheerful and helpful even when it is obvious that they are very busy. Mum has been bed-bound since she entered the home and relies almost totally on others and she is consistently full of praise for them.
I would highly recommend this home for the peace of mind they have given us and the high level of nursing, physical and mental care they provide to every single one of their residents.
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Review from Malcolm G (Son of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service for mum, very caring and supportive. Always went the extra mile for residents and their families especially during the many demands and uncertainties of the pandemic. They managed to balance the safety and needs of residents, family members and staff with compassion, compliance, pragmatism
and understanding. They have resources and skills to be able to deal with a variety of complex needs. They are advocates for residents and treat everyone as individuals with both respect and dignity. I would highly recommend this home.
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Review from Aadam M (Son of Resident) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been here several years. I visit 3/4 times a week. The care and attention are excellent. We were at another home prior which was extremely poor and unsafe. We have seen an immense difference. Would recommend.
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Review from Dhanya P (Wife of Resident) published on 25 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the best care homes. My husband is treated like a family member. The only drawback I would say is that I wish they were more careful about personal property. Care wise, I'm so happy that I'm at peace now. The previous care home was the worst ever. The staff are extremely helpful and lovely. Management
gets back to you asap if you have any concerns.
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Review from Katherine (Friend of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
'Care' means so much more than just ticking boxes and getting ‘the job done’. It’s respecting a person’s dignity, showing compassion, lending a gentle hand, and having the skill to gently lift a vulnerable soul on a not so good day.


Cambridge Nursing home has provided our dear friend with all of

the above and so much more.


To regularly hear from her how 'lovely and kind' the staff are and how 'warm and safe' our dear friend feels, not forgetting the 'great food' is heartwarming and so comforting.


Sadly, not all care homes are like this as our friend knows only too well which is perhaps why we don’t take for granted this positive experience.


No words are enough to express our deep gratitude to the Managing Director and her dedicated team for running what can only be described as an outstanding ‘true care' home.


Thank you.

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Review from Anna B (Daughter of Resident) published on 21 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since my mum has been in Cambridge, she has been very happy, and the staff and residents are like one big family, which I think is so important during these difficult times.
During COVID, the home has been very caring, and I’m so happy that she is in an establishment that I trust to care for her every
need as we, her family, cannot have physical contact. So important during these times for someone like my mum who loves to have physical contact and misses her family and friends. She always speaks highly of all the staff.
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Review from Carol P (Wife of Resident) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is having end of life care and I have been struck by the care and attention he is receiving! All the staff from the cleaners to the most senior staff are warm and friendly. They show great respect to my husband - also to myself. From the moment he was admitted and I first visited the overall
ambience of the home was one of warmth and attention to detail.
The home is warm and has a family feel.
It is warm and extremely clean- the cleaners are visible and clearly take a pride in their work.
This is very difficult for my whole family and the staff always check out how we are. We are allowed to visit - myself, my son and my daughter - we visit one at a time and we receive a COVID test each week. We also have our temperatures taken before each visit.
I feel my husband receives the best care possible at this incredibly difficult time and would highly recommend Cambridge Nursing Home to everyone!
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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Cambridge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.691 for Cambridge Nursing Home is calculated as follows: ( (139 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 194 Ratings = 4.691
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cambridge Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (7)

Louis

Louis Rouxelin

Job Title: Registered Manager Joined: 2023

Cambridge Nursing Home Registered Manager.

Laya

Laya Aquino

Job Title: Deputy Manager

Deputy Manager at Cambridge Nursing Home.

Anne

Anne Marie Beeharry

Job Title: Senior Registered Nurse

Senior Registered Nurse at Cambridge Nursing Home.

Jurate

Jurate Balciuniene

Job Title: Senior Registered Nurse

Senior Registered Nurse at Cambridge Nursing Home.

Jo

Jo Leonard

Job Title: Office Manager/Director

Office Manager and Director at Cambridge Nursing Home.

Mario

Mario Leonard

Job Title: Facilities Manager/Director

Facilities Manager and Director at Cambridge Nursing Home.

Tayvanie

Tayvanie Nagendren

Job Title: Managing Director

Managing Director at Cambridge Nursing Home.

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