Clarendon Nursing Home

7a Zion Place, Thornton Heath CR7 8RR
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9.5 46 Reviews
  • Clarendon Nursing Home, Thornton Heath
Thornton Heath is the location for Clarendon Nursing Home, which is easily reached by road links and train from Thornton Heath and Selhurst railway stations.

Clarendon is a modern three-storey home with pleasant gardens and specialises in a wide range of residential and nursing needs, including care for those living with dementia.

All of its rooms are ensuite, with modern décor and up to date facilities and amenities throughout.

An experienced and multicultural care team works hard to adapt to the varying needs and interests of the residents, offering a broad programme of activities and events that cater for many different hobbies.
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Care Provided by Clarendon Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: from £1900
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Feel free to reach out to our administrator for information on the fees or to book in a walk around.

The price(s) shown are provided by the care home. Contact Clarendon Nursing Home for full pricing details and T&Cs.

Contact Clarendon Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Clarendon Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Geraldine Reyes (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 52+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (53)

Visiting

  • No restrictions.

Parking

  • Small car park at the front of the building.

Clarendon Nursing Home Reviews (46)

9.5

Clarendon Nursing Home has a Review Score of 9.5 (9.547) out of 10, based on 13 reviews in the last 2 years.
Over all time Clarendon Nursing Home has 46 reviews.

Overall Experience
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  • 10
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Date Published
  • 46
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Reviewer Connection to Clarendon Nursing Home
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  • 5
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Total of 46, showing 21-40
Review from Leroy S (Friend of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had my best friend here for 2 years.
Care was excellent, staff were nice and friendly and work well with the management team. Even though my friend passed away, I am still visiting and invited for meals at Clarendon.
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Review from R G (Son of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff and now part of our extended family due to the professional and friendly care they provide. Great facility and every carer is so polite and courteous. Our family seems well-fed for sure.
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Review from Rashinda S (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nurses are very friendly and caring towards my dad who arrived at the home with many challenges. Staff have helped him to have a better life.
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Review from Lucy M (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clarendon Nursing Home looked after my mother with compassion and dignity throughout her four-year stay as a resident. Nothing was ever too difficult, from manager to carer staff were ever so attentive and caring. They kept me informed of everything to do with my mum. When my mother reached her end
of life they kept me informed and ensured I got to her in time to say my goodbyes. They didn’t just support her but they supported me too during this difficult time and communicated with me with thoughtfulness and compassion even after her death. My family and I are grateful.
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Review from J S (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for two years this Christmas.
She still smiles at the staff. This is a good indicator of the way they look after her. The care here is great and I'm very thankful for the time they take to keep my mum happy.
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Review from S V (Sister of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy with the care home and the services the staff's providing to my sister. The staff are friendly and very helpful.
My sister is being looked after very well.
Satisfied with the services.
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Review from P W (Wife of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clarendon Nursing Home provides exceptional care in a warm and welcoming environment. The dedicated staff members go above and beyond to ensure the residents feel comfortable and supported. The facility is well maintained, creating a homely atmosphere that promotes a sense of security for residents.
The personalised attention and compassionate care offered at Clarendon Nursing Home truly stand out. The professional team, not only meets the resident's medical needs but also fosters a sense of community and companionship. Clarendon Nursing Home is an excellent choice for those seeking high-standard care
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Review from Ann S (Cousin of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very helpful and caring. Answer any questions I have asked. My cousin is always clean and tidy.
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Review from Elizabeth E (Wife of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff team in Clarendon Nursing Home play a team spirit/work which makes the team to deliver quality services of care to their residents and good customer relationship to their resident's families and friends in a professional manner.
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Review from Terence R (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind, friendly, caring, helpful and always available when needed. I'm often after arriving updated on Mum's condition within minutes without even having to ask.
The management and staff all know my mum by name and I'm comfortable leaving Mum in their care. Clarendon Nursing Home is a
big upgrade from her previous care home, one hundred per cent.
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Review from R M (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has always been treated with due care and respect and her dignity has always been considered. Staff are always polite and accommodating to our requests and feedback. During lockdown when Mum first became a resident, management and staff took the time to create opportunities for the family to make
contact via telephone/video calls and this was truly helpful when alleviating many concerns as Mum has dementia. Thank you Clarendon for all you have done!
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Review from H O (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfied with the care provided to my mum, she is well looked after and cared for.
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Review from Melvyn C (Husband of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff.
Very good.
Cheers.
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Review from Sue J (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home is very friendly and caring.
Resolve problems quickly.
Resident is number 1 priority.
When I do mention anything it is resolved quickly.
Only suggestion more one to one time and checking in on resident frequently.
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Review from I H (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the complete care of my father.
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Review from Vera A (Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to live here.
I am happy to continue to live here.
I love the staff.
I eat and enjoy my favourite food.
I can go outside for the occasional cigarette.
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Review from R R (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find the care home clean and tidy. The staff are helpful. They try their best with my mother. She has her on and off days.
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Review from Naomi S (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's carer has a very good calming effect on her and other residents.
Overall, the staff are friendly and attentive. I would say that care home is in much need of maintenance and repair. They do great parties for families and residents.
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Review from Simon W (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad started living at Clarendon in February 2022. We had looked at two care homes. The other home wanted to quarantine him in his room for two weeks due to COVID. He would not be able to cope with that. I asked Clarendon what their approach would be and they said they would not lock him in his room
because he wouldn't understand what was happening. It was this caring approach that made us choose Clarendon. Two years on, we are very happy with our choice. All the staff are so caring and are very approachable, treating all the residents with respect and love. I can't praise them enough.
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Review from B G (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is fantastic. My mum caused a lot of problems but they were very understanding. They never judge her and are very patient. They always have time for her.
Thank you Clarendon, you people are the best - 5 star!
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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Clarendon Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Clarendon Nursing Home is calculated as follows: ( (116 Excellents x 5) + (28 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 151 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Clarendon Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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