





Elm Lodge in Ealing is a conveniently located care home that provides nursing and personal care to older people, those living with dementia, people with physical disabilities and younger adults.
The home features 75 single rooms, all with ensuite facilities. The home is close to public transport and local shops and residents can enjoy the garden.
The compassionate staff always have residents' best interests in mind and fully support their needs and care for them the way they want to be cared for, recorded in the individual care plans.
Care Provided by Elm Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Elm Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Ealing Homes
- Private Owned
Person in charge
- Foluke Tella (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Elm Lodge Reviews (25)
Elm Lodge has a Review Score of 7.6 (7.562) out of 10, based on 2 reviews in the last 2 years.
Over all time Elm Lodge has 25 reviews.
I loved all the facilities offered but not the food. I felt really bad for my fellow residents!!!! I would personally like to thank the carers Latifa; Angela,Jackie, Renu, Jas, Avni and all the night staff were very good too. I am so sorry I don't remember all names.
From September 2024, my view is the place is clean, and the staff are very helpful. My mum seems to be very comfortable however, my main concern is regarding the GP service, which needs more attention. For example, the GP should be more available to speak with the resident's family.
The service you provide in general is good and I am happy with the service provided, I trust that my father is in good hands. I am very much concerned about dinner being served at 4.30 pm and that's too early for anyone and for my father as he is not used to having dinner at 4.30. Maybe this issue needs to look into.
Kind regards,
Rahi
The staff are all lovely, welcoming and friendly; from the reception staff, to the carers, laundry staff, cleaners and handymen. My mum is happy and very well looked after. Nothing is too much trouble. The care is exceptional.
Thank you for sharing your thoughts with us. We are happy to know that your mum is comfortable and satisfied with the care provided. Our team works hard to always maintain our users' care to as high a standard as possible. Your feedback will be passed on to the home team. Kind regards.
As a family, we are very relieved that our mother is well looked after and content. It gives us peace of mind to know that she is being well cared for. The home and our mother's room is always very clean. The staff are polite and courteous.
It is a pleasure to care for your mother and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.
The staff are lovely. The home is always clean and the resident's clothes are cleaned regularly. The manager is always available for any queries you may have, although generally the ward staff can help with most things.
Thank you for sharing your thoughts with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.
Although Dad can be confused and uncertain of his surroundings, the one thing that comes through with our conversations is that he is being looked after and cared for and ultimately that’s what he needs. He has not lost his sense of fun and humour, which is heart-warming given his health issues.
We understand how emotional and challenging it can be to see your loved one suffering from health problems and we appreciate you sharing your experience with us. We are touched by your kind words and deeply grateful for your trust in us to care for your dad during this important time. We ensure to maintain high standards of care at all times. Kind regards.
My mother is ninety-eight and has been at Elm Lodge for a number of years now. The staff and carers do a remarkable job and take care of all of the residents in a kind and professional manner. My mother is in a good hands and is treated with dignity.
It is a pleasure to care for your mother and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.
Staff are always friendly and helpful. Dad is well looked after and I’m always informed of anything pertaining to his wellbeing. He also looks forward to mealtimes, as he still enjoys his food. He loves the meals he is given and often clears his plate.
Thank you so much for your review! We are truly grateful for your kind words and for you taking the time to share your experience with us. Our residents' care is our top priority. Kind regards.
My father has been in Elm Lodge for over two years with Lewy body dementia and Parkinson’s. The care level is outstanding by all staff, very warm welcome every time we visit from the receptionist and the home manager. We, as a family, were very uneasy and upset about having to put my father into a care home. But, the whole team at Elm Lodge made us feel relaxed, comfortable and reassured. We feel like family to all staff and patients, as we visit everyday. I can’t mention all names, as there’s too many, but everyone is incredible and always accommodating, more so during the really tough times (like Covid 19). Thank you.
Thank you for sharing your thoughts with us. We are delighted to know your father is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.
The staff are brilliant and look after my aunt with great care. The place is spotless. Very clean, lovely meals and the staff are brilliant; they look after patients like their own family and they have lovely days out. Can’t fault anything.
Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your aunt's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team. Kind regards.
The care home seems very well run. The staff are caring and welcoming and they communicate well. My dad is very happy there. He enjoys the food and is able to listen to his records. It always seems clean.
Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your dad is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team. Kind regards.
We are very happy with the quality of the care offered and provided for my father. His care is tailored to his individual needs. He is well-fed and cared for. He is understood by the nurses and care assistants. He is happy and well looked after.
Thank you for your kind words, we are delighted to know you're happy with your father's care and we ensure to maintain high standards of person-tailored care at all times. I will pass your sentiments on to the home team.
Kind regards,
The staff are very caring and friendly. The room clean and tidy. Everyone is welcoming and cheerful.
Kind regards, Rahi.
Mum has been in Elm Lodge since February 2022 and will continue to stay there. She has settled and has improved since being at Elm Lodge over these last 6 months. Staff are kind, friendly and supportive, not just to Mum, but to me and my family as well. Lovely group activities with a strong sense of community spirit. It's a joy to visit her there, which brings comfort and relief to a set of difficult circumstances.
Thank you for sharing your experience with us. We are delighted that your mum is comfortable and settled in with us. Our team ensures to maintain the best care possible. I will pass on your kind words to the home team. Kind regards, Rahi.
My husband resides in Elm Lodge as of June 2021. I am very pleased that the place is always clean and tidy. The manager of Elm Lodge is professional and always finds time to greet you and listen. My husband stayed for 1 year in the Bow Street ward. As of June 2022, my husband stays in the Fleet Street ward. Employees of both wards are very professional and friendly. I was/am always informed of any incidents/additional treatments/medical appointments. After being admitted 5 times to the hospitals in 2021/22 my husband always recovered quickly and felt better when back at Elm Lodge. I am very happy that the manager hires quality professional employees who really care. I admire their dedication and hard work. The whole family is relieved now as my husband is in a safe place and in good hands. Much appreciation.
Thank you for sharing your experience with us. We are happy to know your husband is well cared for and settled in well. I will pass your kind sentiments to the team. Many thanks, Rahi.
My husband has been a resident in Elm Lodge since November 2021, now as a permanent placement. From what I've seen so far, the staff on Regent Street are all very nice, helpful and caring. The carers are doing their very best under the circumstances with the Covid outbreaks and limited staff at times. I'm happy with the care my husband is receiving, he appears to be settled and hopefully happy which is difficult with the dementia. The care home is clean and the staff are helpful. Always informed of any changes to my husband's condition. The security is good, I am always welcomed when I visit.
Dear Sheila, thank you for sharing your experience with us. We are delighted to know your husband is well-cared and happy to stay with us, we will strive to provide the best care possible always. I will ensure to pass your kind words to the home team. Best regards, Rahi.
From what I have seen so far I am happy with the care my dad is receiving. We are always informed of any incidents that occur. The home is very clean and the staff are helpful. The home has good security keeping the residents safe.
Dear Carol, thank you for your response. We are delighted to know that your dad is well-cared for and I will pass on the message to the team. Best regards, Rahi.
The staff genuinely care for my wife’s well-being and happiness. On our wedding anniversary, they decorated her room, made a cake and helped us celebrate recently. I’m not aware of any other care facility that shows this level of personal attention. Most of all, I can see my wife is happy there, which is comforting to my family and me. Thank you for taking such wonderful care.
Mum has vascular dementia and I know how challenging dealing with all that comes with this condition is. Elm Lodge's selfless caring, not to mention patience, of my mum is second to none, especially through Covid. It's been hard not being able to see Mum. Elm Lodge's staff had been tremendous in easing this burden.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elm Lodge.
There are no upcoming events for Elm Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elm Lodge.
Accreditations
There are no accreditations posted yet for Elm Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Elm Lodge
What types of Care is Elm Lodge registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elm Lodge have?
There are 75 Single Rooms.
What are the Facilities & Services at Elm Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Elm Lodge to the centre of Greenford?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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