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7.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Ealing Homes
Minster Care Ealing Homes is a family-owned company offering high-quality residential care.

Their staff are deeply committed to creating warm, homely, and supportive environments where residents can enjoy fulfilling and meaningful lives. Their team of dedicated and compassionate professionals deliver personalised care tailored to each individual's needs - helping residents remain active, engaged, and as independent as possible.

Minster Care Ealing Homes believes that everyone deserves the opportunity to live a vibrant, healthy life, no matter their age or ability.

Minster Care Ealing Homes Locations (4)

4 Care Homes owned by Minster Care Ealing Homes
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Chestnut Lodge

3 Woodfield Road, Ealing, London W5 1SL 

9.4 47 reviews
"I don't think there are words enough to express our gratitude to the wonderful staff at Chestnut Lodge. They treat mum as though she were…"   Read all 47 reviews
Location Type Care Home

Chestnut Lodge is a care home providing residential and nursing care for older people and those living with dementia and additional nursing needs. The well-trained staff are kind and caring and support each individual to make their own decisions about… Read more about Chestnut Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 64 Rooms
Elm Lodge

4A Marley Close, Greenford UB6 9UG 

7.3 24 reviews
"The staff are all lovely, welcoming and friendly; from the reception staff, to the carers, laundry staff, cleaners and handymen. My mum is…"   Read all 24 reviews
Location Type Care Home

Elm Lodge in Ealing is a conveniently located care home that provides nursing and personal care to older people, those living with dementia, people with physical disabilities and younger adults. The home features 75 single rooms, all with ensuite… Read more about Elm Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 75 Rooms
Sycamore Lodge

1 Edgecote Close, Acton, London W3 8PH 

7.1 22 reviews
"I visited my cousin yesterday and was so impressed with care provided. She was clean, content and the staff gave me a update on how she is…"   Read all 22 reviews
Location Type Care Home

Sycamore Lodge is a purpose-built care home arranged on three floors. The home has a beautiful garden and each resident has their own bedroom with en-suite facilities. The rooms are arranged into three streets of 15 and two streets of 16, each with… Read more about Sycamore Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 77 Rooms
Martin House

1 Swift Road, Southall UB2 4RP 

6.8 13 reviews
"Very friendly and helpful staff. My wife was a resident from the 14th of August 2024 to the 6th of December 2024. Was happy and content…"   Read all 13 reviews
Location Type Care Home

Martin House care home offers residential and nursing care for older people. The home has 75 rooms, all with en-suite facilities, spread across five streets designed to meet different needs of residents requiring nursing and residential care. Each… Read more about Martin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 75 Rooms

Minster Care Ealing Homes Reviews (106)

7.7

Minster Care Ealing Homes has a Group Review Score of 7.7 (7.660) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Ealing Homes must have a Review Score.

Overall Experience
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Reviewer Connection to Minster Care Ealing Homes
  • 45
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  • 9
  • 6
  • 4
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Review of

Chestnut Lodge

from Dolores M (Daughter of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad went to Chestnut Lodge for a permanent placement when my Mum was struggling to care for him 24 hours a day. Sadly he passed away after four weeks due to his advanced dementia but the care he received from the first day to sadly his last was outstanding. Every member of the care team were kind
compassionate
and so so caring. As a family we could not have asked for anymore from Chestnut Lodge. We will be eternally
grateful to Katarzyna for everything she did for our Dad and us as a family to re-assure us and to keeping us informed every step of the way.
We will be eternally grateful.
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Review of

Chestnut Lodge

from Jane A (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't think there are words enough to express our gratitude to the wonderful staff at Chestnut Lodge. They treat mum as though she were part of their family. She is surrounded by gentle, smiling, supportive people who care for her wonderfully.
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Review of

Chestnut Lodge

from Melissa B (Niece of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home for my uncle, staff or very lovely, caring and very professional all round. Highly recommend.
John loves staying here, lots of activities too, very supportive of his needs.
Melissa.
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Review of

Sycamore Lodge

from Shakuntla D (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father passed away on 30/09/25, but I am providing a review for when he was at Sycamore Lodge from 23/4/25 - 29/5/25. I would like to say thank you to Hedwick for the advice and for listening to our concerns and always being approachable. Thank you to Addi, Lovely and Alisha - the carers for looking
after my dad and accommodating my mother's requests. For Judy, the ward nurse for the lovely talks with my father. The nursing care was good and much better than when he was moved into another home. Thank you again.
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Review of

Chestnut Lodge

from Paul P (Son of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chestnut Lodge is an excellently managed care home with caring, friendly and helpful staff. The residents, including my mother, are treated with kindness and respect. The staff are always very accommodating during any visits.
Reply from Campion Mead, Care Home Manager at Chestnut LodgeAt Chestnut Lodge, we are proud of the activities and outings that we do.
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Review of

Chestnut Lodge

from Lorraine H (Wife of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Chestnut Lodge for respite and I was so impressed with the level of care, that I asked for him to be a full time resident. All the care staff and management team have treated my husband with care, kindness and respect and I would highly recommend Chestnut Lodge to anyone who was
having to put a loved one into care.
Reply from Campion Mead, Care Home Manager at Chestnut LodgeIt's always a pleasure to have respite residents, especially when they change to being permanent.
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Review of

Sycamore Lodge

from T L (Cousin of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my cousin yesterday and was so impressed with care provided. She was clean, content and the staff gave me a update on how she is doing. I especially want to thank on member of staff in particular, who went the extra mile with her. She interacted with him and he treated her like family. I would
recommend Sycamore Lodge to anyone.
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Review of

Chestnut Lodge

from Ronnie F (Friend of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my friend was professional, dignified and respectful.
Staff treated my friend with love, care and kindness.
Reply from Campion Mead, Care Home Manager at Chestnut LodgeWe like make sure visitors are welcomed. Giving dignity for residents is our top priority.
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Review of

Chestnut Lodge

from Brenda P (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found Chestnut Lodge a well organised home from the manager to all staff at the home. We as a family felt safe out late father was very well looked after. The staff/manager kept us, as the family well informed with the health updates etc. I would always recommend this home.
Reply from Campion Mead, Care Home Manager at Chestnut LodgeWe always aim to please, communication with families is extremely important to keep everyone in the loop.
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Review of

Chestnut Lodge

from P S (Son of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother received excellent care.
The home is well managed.
The staff are very kind.
All her needs were met.
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Review of

Chestnut Lodge

from J C (Sister of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was happy in Chestnut Lodge and had good care.
Reply from Campion Mead, Care Home Manager at Chestnut LodgeTry to offer a homely environment and make people feel welcome
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Review of

Elm Lodge

from A B (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From September 2024, my view is the place is clean, and the staff are very helpful. My mum seems to be very comfortable however, my main concern is regarding the GP service, which needs more attention. For example, the GP should be more available to speak with the resident's family.
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Review of

Martin House

from Chris H (Husband of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff. My wife was a resident from the 14th of August 2024 to the 6th of December 2024. Was happy and content there, although missing home. Food was good and nourishing and the home was always warm and cosy. The manager was particularly helpful (say, ordering and transferring
medication prescriptions to new address).
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Review of

Sycamore Lodge

from A M (Sister of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have received a lot of kindness from the staff in Sycamore Lodge during the period my sisters have been cared for. There is a very high standard of cleanliness in the rooms. The rooms are spacious and well laid out. The quality of the meals has improved. There is always a good atmosphere in the dining
room, lounge area. The management have listened to any issues I have raised and acted on them. Thank you.
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Review of

Chestnut Lodge

from D H (Daughter-in-law of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chestnut Lodge was home to my Mother-in-law for eight years. The support for her and the family was excellent. Her final few weeks before she died were handled with great sensitivity and love. We will all be extremely grateful for making her passing from this life so stress-free and for being so supportive
to our entire family.
Reply from Campion Mead, Care Home Manager at Chestnut LodgeWe tried to manage End of Life with relatives' involvement every step of the way.
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Review of

Sycamore Lodge

from J G (Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Yet another piece of my property goes missing, a particular mug when I was moved from one room to another. A container containing Christmas DVDs and CDs was opened and some of the DVDs and CDs were found in a grey container so I can only presume some were not there. A particular game (for games in the
car) which was a prize to me also disappeared. People seem to think that as I am in a wheelchair I must be gaga but I can still do £'s of sums. I used to think I would recommend Sycamore Lodge but not anymore.
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Review of

Martin House

from J Y (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother resided here for 6 and a half years. She had dementia. I believed she was cared for well. When she died last month, I saw the state of her mattress. We took photos, as it was unbelievable. It should never have been used for a frail, vulnerable person who cannot verbalise their discomfort.
When I complained, I was told this was not true, the mattress was not wet, soiled nor indented as shown in the photos I took, and it had now been disposed of. My husband put his hand in the soiled mattress, it was damp and smelled bad. The home have neglected my mother's basic piece of furniture as she was bedbound. My mum lay on that mattress for years. They must have known it was defective and soiled. The home say they've now implemented regular mattress checks. But these checks have been a care home requirement for years under NHS audit checks. My mother's mattress must have been noticed each time her bed was made. Management should have ensured defective, soiled mattresses are changed.
Reply from Jankee Patel, Head Office at Martin HouseWe are deeply sorry for your loss and please accept our sincere condolences. I have spoken to the Home Manager and Area Manager who assure me your complaint has been responded to privately and addressed with CQC and safeguarding who are satisfied with the action taken by the home and response to the complaint. Thank you for your kind comments regarding the care provided during the 6 years your mother resided at the home, I will ensure this is passed on to the staff.
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Review of

Sycamore Lodge

from A R (Granddaughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our family member stayed at Sycamore Lodge for approximately 5 months. She was well cared for and supported by members of staff who were attentive, kind, professional and courteous at all times. The family appreciated the consistency in care staff which meant we as a family had good communication about
our loved one.
Reply from Rahi Joshi, Marketing Associate at Sycamore LodgeThank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your loved one's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
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Review of

Chestnut Lodge

from G G (Son of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive and caring staff on the second floor/Sinatra wing. Decent admin and communication. Overall, don't think Mother could be in a much better place - thanks to you all!
Reply from Campion Mead, Care Home Manager at Chestnut LodgeWe always aim to have an inviting, welcoming and caring environment.
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Review of

Martin House

from Janet T (Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very well looked after in Martin Hose. I have gained weight and strenth and am really happy here. I am getting stronger every day. They are very encouraging to me and help me to stand.
Reply from Rahi Joshi, Marketing Associate at Martin HouseWe're thrilled to hear about your positive experience at Martin Hose. Your well-being is our top priority, our dedicated team is here to support you, and we're glad to be part of your journey. Thank you for taking the time to leave a review.
Kind regards.
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Awards / Recognitions (0)

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Frequently Asked Questions about Minster Care Ealing Homes

How many Care Homes does Minster Care Ealing Homes own?

Minster Care Ealing Homes own 4 Care Homes.

Which Minster Care Ealing Homes Care Homes have the highest review score?

Chestnut Lodge, Elm Lodge & Sycamore Lodge have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Minster Care Ealing Homes to verify any information. View our terms and conditions. Minster Care Ealing Homes has an Enhanced Service – more info.