Chestnut Lodge

When she died at 97 years old, surrounded by love and generosity, it felt as if her passing mattered: not just to the immediate family, but to the whole community. It was a deeply moving, and humbling, experience.

Food was lovely with room and surrounding areas always clean.

The palliative care afforded to my father on Monroe was second to none. Having just come from the horror of hospital just seeing the staff member was soothing. There is a particular nurse who was incredible, he was like an angel and death doula in one. My fathers last days were dignified at Chestnut, only one thing to note - if your loved one dies, the activities will carry on. We were watching him get wheeled off to that days karaoke, which annoyed me. But you might like the sound of Very Lynn as your person goes cold.

Thank you and mum - Rest in Peace xxx

We will be eternally grateful.

I don't think there are words enough to express our gratitude to the wonderful staff at Chestnut Lodge. They treat mum as though she were part of their family. She is surrounded by gentle, smiling, supportive people who care for her wonderfully.

Melissa.

Chestnut Lodge is an excellently managed care home with caring, friendly and helpful staff. The residents, including my mother, are treated with kindness and respect. The staff are always very accommodating during any visits.

My husband came to Chestnut Lodge for respite and I was so impressed with the level of care, that I asked for him to be a full time resident. All the care staff and management team have treated my husband with care, kindness and respect and I would highly recommend Chestnut Lodge to anyone who was having to put a loved one into care.

Staff treated my friend with love, care and kindness.

I found Chestnut Lodge a well organised home from the manager to all staff at the home. We as a family felt safe out late father was very well looked after. The staff/manager kept us, as the family well informed with the health updates etc. I would always recommend this home.

All her needs were met.

My brother was happy in Chestnut Lodge and had good care.

Chestnut Lodge was home to my Mother-in-law for eight years. The support for her and the family was excellent. Her final few weeks before she died were handled with great sensitivity and love. We will all be extremely grateful for making her passing from this life so stress-free and for being so supportive to our entire family.

Attentive and caring staff on the second floor/Sinatra wing. Decent admin and communication. Overall, don't think Mother could be in a much better place - thanks to you all!

It is a fantastic place with so many lovely people. The staff and management are very caring and lovely to my mum and myself, this is the best thing we have done and we are so grateful.

Every time I fly back to England from Spain to Chestnut Lodge to visit my mum the staff have always been very welcoming, cheerful, helpful and always making sure I’m comfortable with my mum and the surroundings. My mum tells me she likes the staff and carers as they are very nice and kind to her all the time.

Chestnut Lodge, I can honestly say I'm so happy with the care my partner is receiving from the staff. He is bed bound now and the staff keep him comfortable, clean, feed him and chat away to him. If I need to talk to the manager, or leading nurse, they always take time to reassure me. Overall, I am 100% happy.

My mother receives excellent care in this home. She has a lovely room and the facilities (activities, lounge area, garden, etc.) are second to none. The staff treat all the residents with dignity and are considerate of their individual needs. The manager is wonderful and is always available for a chat or a meeting. My mum is very happy, well looked after, and provided with many stimulating activities to improve her well-being.

Sometimes my sister-in-law does not have matching clothes, I was told that my sister-in-law chooses the clothes she wants to wear and sometimes she wears the dirty ones from the basket.