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- Chestnut Lodge care home






Chestnut Lodge is a care home providing residential and nursing care for older people and those living with dementia and additional nursing needs.
The well-trained staff are kind and caring and support each individual to make their own decisions about their care, respecting their dignity and privacy.
The residents can enjoy an array of activities organised by the home.
Care Provided by Chestnut Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Chestnut Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Ealing Homes
- Private Owned
Person in charge
- Campion Mead (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Ring the home to arrange visits.
Parking
- Care Park outside the home.
Chestnut Lodge Reviews (49)
Chestnut Lodge has a Review Score of 9.6 (9.633) out of 10, based on 13 reviews in the last 2 years.
Over all time Chestnut Lodge has 49 reviews.
Could not fault Chestnut lodge in any way.
So pleased my dad could spend his last years there.
Food was lovely with room and surrounding areas always clean.
The palliative care afforded to my father on Monroe was second to none. Having just come from the horror of hospital just seeing the staff member was soothing. There is a particular nurse who was incredible, he was like an angel and death doula in one. My fathers last days were dignified at Chestnut, only one thing to note - if your loved one dies, the activities will carry on. We were watching him get wheeled off to that days karaoke, which annoyed me. But you might like the sound of Very Lynn as your person goes cold.
Sadly activities will continue to take place even if a resident dies in the home, this would be for other residents who live in the home. People who leave the building will always have to pass the activities room through reception.
Campion and his team are absolutely amazing - every staff member who we met were helpful, friendly and cared for mum as if she was their own.
My sister and I spent many hours in the home with mum and we made so welcome and when mum passed with us at her side, the staff were as upset as we were.
Chestnut Lodge could not do enough for mum and it was totally the right choice for us as a family for her to pass peacefully there.
Thank you and mum - Rest in Peace xxx
When we can we try to facilitate residents to die in their own home out of hospital, where relatives can be with their loved ones all the time.
and so so caring. As a family we could not have asked for anymore from Chestnut Lodge. We will be eternally
grateful to Katarzyna for everything she did for our Dad and us as a family to re-assure us and to keeping us informed every step of the way.
We will be eternally grateful.
I don't think there are words enough to express our gratitude to the wonderful staff at Chestnut Lodge. They treat mum as though she were part of their family. She is surrounded by gentle, smiling, supportive people who care for her wonderfully.
John loves staying here, lots of activities too, very supportive of his needs.
Melissa.
Chestnut Lodge is an excellently managed care home with caring, friendly and helpful staff. The residents, including my mother, are treated with kindness and respect. The staff are always very accommodating during any visits.
At Chestnut Lodge, we are proud of the activities and outings that we do.
My husband came to Chestnut Lodge for respite and I was so impressed with the level of care, that I asked for him to be a full time resident. All the care staff and management team have treated my husband with care, kindness and respect and I would highly recommend Chestnut Lodge to anyone who was having to put a loved one into care.
It's always a pleasure to have respite residents, especially when they change to being permanent.
Staff treated my friend with love, care and kindness.
We like make sure visitors are welcomed. Giving dignity for residents is our top priority.
I found Chestnut Lodge a well organised home from the manager to all staff at the home. We as a family felt safe out late father was very well looked after. The staff/manager kept us, as the family well informed with the health updates etc. I would always recommend this home.
We always aim to please, communication with families is extremely important to keep everyone in the loop.
The home is well managed.
The staff are very kind.
All her needs were met.
My brother was happy in Chestnut Lodge and had good care.
Try to offer a homely environment and make people feel welcome
Chestnut Lodge was home to my Mother-in-law for eight years. The support for her and the family was excellent. Her final few weeks before she died were handled with great sensitivity and love. We will all be extremely grateful for making her passing from this life so stress-free and for being so supportive to our entire family.
We tried to manage End of Life with relatives' involvement every step of the way.
Attentive and caring staff on the second floor/Sinatra wing. Decent admin and communication. Overall, don't think Mother could be in a much better place - thanks to you all!
We always aim to have an inviting, welcoming and caring environment.
It is a fantastic place with so many lovely people. The staff and management are very caring and lovely to my mum and myself, this is the best thing we have done and we are so grateful.
We always like to assist whenever we can. Making people feel welcome is at the top of the list.
Every time I fly back to England from Spain to Chestnut Lodge to visit my mum the staff have always been very welcoming, cheerful, helpful and always making sure I’m comfortable with my mum and the surroundings. My mum tells me she likes the staff and carers as they are very nice and kind to her all the time.
Kind regards.
Chestnut Lodge, I can honestly say I'm so happy with the care my partner is receiving from the staff. He is bed bound now and the staff keep him comfortable, clean, feed him and chat away to him. If I need to talk to the manager, or leading nurse, they always take time to reassure me. Overall, I am 100% happy.
Thank you so much for your heartfelt review! We are truly grateful for your kind words and for taking the time to share your positive experience with us.
My mother receives excellent care in this home. She has a lovely room and the facilities (activities, lounge area, garden, etc.) are second to none. The staff treat all the residents with dignity and are considerate of their individual needs. The manager is wonderful and is always available for a chat or a meeting. My mum is very happy, well looked after, and provided with many stimulating activities to improve her well-being.
Kind regards.
Sometimes my sister-in-law does not have matching clothes, I was told that my sister-in-law chooses the clothes she wants to wear and sometimes she wears the dirty ones from the basket.
Thank you so much for your heartfelt review! We are truly grateful for your kind words and for taking the time to share your positive experience with us.
Great care home. Great staff and management. The care home is updating facilities to keep it looking clean and safe. Lots of activities to stimulate and engage with residents. We are very happy with the care our loved one is receiving.
Thank you for a kind comment. We try to keep residents well occupied with variety of activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chestnut Lodge.
There are no upcoming events for Chestnut Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chestnut Lodge.
Accreditations
There are no accreditations posted yet for Chestnut Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Chestnut Lodge
What types of Care is Chestnut Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chestnut Lodge have?
There are 64 Single Rooms.
What are the Facilities & Services at Chestnut Lodge?
Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chestnut Lodge to the centre of London?
7.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut Lodge to verify any information. View our terms and conditions. Chestnut Lodge has an Enhanced Service -more info.