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Chestnut Lodge

3 Woodfield Road, Ealing, London W5 1SL
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Chestnut Lodge, London
Chestnut Lodge, London
Chestnut Lodge, London

Chestnut Lodge is a care home providing residential and nursing care for older people and those living with dementia and additional nursing needs.

The well-trained staff are kind and caring and support each individual to make their own decisions about their care, respecting their dignity and privacy.

The residents can enjoy an array of activities organised by the home.

Care Provided by Chestnut Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Chestnut Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Campion Mead (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Ring the home to arrange visits.

Parking

  • Care Park outside the home.

Chestnut Lodge Reviews (49)

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9.6

Chestnut Lodge has a Review Score of 9.6 (9.633) out of 10, based on 13 reviews in the last 2 years. Over all time Chestnut Lodge has 49 reviews.

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Review from Dee R (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card
Overall Experience

Both the staff and facilities have put mu mind at rest on many occasions. Being her primary carer after over 40 A&E hospital visits, I was at a loss as to how I could best manage a transition to a care home at 92-years-old. The staff have been incredible - from the moment Mum moved in, to the current day. And all this throughout a pandemic.

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Review from Jean A (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card
Overall Experience

Friendly, helpful and knowledgeable staff with excellent facilities.

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Review from Andie K (Daughter of Resident) published on 13 January 2021 Submitted via Postal Card
Overall Experience

Welcomed and promptly seen to at reception. Due to Covid, Mummy then bought to the lounge by one of the staff, who are always courteous. Though it's been a difficult time these past few months, Chestnut Lodge staff and management have made the visits go smoothly and safely for all my family visits. Thank you.

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Review from D L (Sister of Resident) published on 12 January 2021 Submitted via Postal Card
Overall Experience

As soon as I walked into Chestnut Lodge I felt welcome and the warmth within. The manager is very caring and knows his clients well, relating to them all individually. My sister was admitted in December 2015 since which she has thoroughly enjoyed all the organised activities offered - outings, singing sessions, poetry readings, parties etc and she has even learnt to paint. She has always been treated with kindness and compassion. Unfortunately, she has gradually deteriorated both mentally and physically but her care has not altered, i.e. care and attention. Even though as her NOK I have some distance, I would be very very reluctant to move her.

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Review from R L (Brother of Resident) published on 12 January 2021 Submitted via Postal Card
Overall Experience

I am very pleased with the care that my sister has received.

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Review from Michael M (Son of Resident) published on 11 January 2021 Submitted via Postal Card
Overall Experience

Our mum sadly passed away recently, having spent the last 3.5 years in your care. From the first difficult weeks when Mum moved into Chestnut Lodge, it was very obvious that there were people around Mum who really cared, were kind and had Mum's best interests at heart, which was then and has always remained great comfort to us all. Not only looking after Mum but also helping us, the family and friends, on our journey in dealing with Dementia. We have nothing but praise for the management and the team. Finally, I want to say that we are so grateful for the opportunity to visit Mum over the summer. Every visit we had will remain a precious memory so thank you for managing that so we could.

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Review from Mary J (Daughter of Resident) published on 22 October 2020 Submitted via Postal Card
Overall Experience

I am very impressed by the care my mother receives at Chestnut Lodge. Whenever I visit I am warmly welcomed by the staff. The staff are always knowledgeable about my mother's condition and her needs and care. My mother's skin, hair, fingernails and toenails are kept in good condition. The room is comfortable and suits her needs. It is a well-run home, well managed for the residents.

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Review from A G (Friend of Resident) published on 23 September 2020 Submitted via Postal Card
Overall Experience

I have known the staff in Chestnut Lodge for over 3 years and I have been very impressed by their dedication to looking after the residents. I am so glad my friend is with people who are kind, to me that is so important. I also believe our society needs to value this kind of work more than it does.

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Review from Sharon C (Daughter of Resident) published on 2 April 2019 Submitted via Website
Overall Experience

My father spent five years at this nursing home and from the first day to his last he was always treated with care and dignity. At the beginning, it was a difficult transition but as he settled into his new environment and we as a family got used to him being there - nothing was too difficult. The leadership at the home is what makes it so good and the staff treat everyone with patience and understanding. Any issues that we felt were a concern was dealt with immediately and action to remedy the situation was taken straight away. Communication between the staff and family was a priority.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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