Chestnut Lodge

Great care home. Great staff and management. The care home is updating facilities to keep it looking clean and safe. Lots of activities to stimulate and engage with residents. We are very happy with the care our loved one is receiving.

The staff are very caring and the manager is very hands-on. There are entertainment and activities for the residents, including day trips. Visitors are made very welcome. Families are kept well informed and invited to attend meetings. The staff respond quickly to any medical or social needs. It is the people that make this home welcoming. We moved our mother here from another local home, where the management was hostile and families were not made welcome. We are pleased we moved our mother to Chestnut Lodge.

The staff and the management are brilliant. The care home manager knows all the residents by name and all their relatives. The care staff on my dad's floor are brilliant. They look after the residents as if they were their own family. My dad loves the home and he thinks he is in a hotel. Whenever there is an issue with dad (e.g. he's had a fall), the home always inform me by email or phone. I could not hope for a safer, happier and more caring place for my dad to live.

The staff are always on hand when I attend with my daughter, attentive to clients and I am happy that there is a diverse team. The nursing home offers a host of activities, foods and things to do for the clients.

I have given a top rating because, I know that my stepfather is in good hands.

I can’t say how happy I am that Mum is in Chestnut Lodge. She has been here for 1 year now and the transformation is amazing. The carers are wonderful and treat her with respect and humour. Nothing seems to get them down. They cope with her moods (and she has many) with a smile and gentleness. The entertainment organiser is amazing and she provides activities and outings and shows some days morning and the afternoon. The manager is also amazing. Mum loves him as he always says good morning each day and again he is always smiling and kind.

The manager and his staff have kept me informed about my mum’s well-being at all times.

I know my mother albeit in the final stages of Dementia still feels the love and care the staff provide and that is priceless in my opinion! Thank you.

The staff and management are very supportive and caring for relatives, which is very important.

Chestnut Lodge provides the care and compassion that you would wish for any loved family member. Over the last few years whilst my mum has been resident I have visited weekly and always, without exception, receive a warm and caring welcome. The manager and staff are so kind and considerate and I could not wish for my mum to be in a better place. The atmosphere is like being in a family home, full of fun, laughter, energy and inclusion. Every effort is made to adapt to the needs of the residents and families. I cannot speak highly enough of all the staff and kindness is at the core of everything. For the first time in many years I can sleep at night knowing my mum is safe and well cared for and that comfort is priceless. Thank you to the manager and all the staff who contribute to this. I will be forever grateful.

My brother was lucky enough to be referred to the Chestnut Lodge about two years ago. He has settled in well and all his needs are taken care of. As a relative who visits him regularly, l have experienced nothing but support and a friendly atmosphere from the excellent team.

I'd like to personally thank all staff who helped my dad. Not only did you care and support my dad, but supported me too in the end. The final hours before Dad passed the night staff knew Dad's religious preference was catholic, they were so kind to put on a channel where the rosary prayer was recited for him. I highly recommend Chestnut Lodge from management to the staff, they are amazing. Thank you for caring for my dad.

I cannot thank the staff enough for the care and compassion shown to my father - his care was excellent. The staff were always so helpful and welcoming. Chestnut Lodge will always hold a special place in my heart. Thank you to each and every one of you.

The manager and his team are amazing, Chestnut Lodge Care Home is very homely and carers are very caring to all their residents. They care for my husband with great care and attention. It's a great relief to me, also my family, knowing that he is being cared for and looked after so well. They are all amazing, the whole of the care home. Can't praise them enough. Best care home by far, would not want him to be anywhere else.

The staff are very friendly and helpful. The manager is very good and friendly.

My sister and I are very relieved to know that mum is safe and so well cared for. The manager and staff are truly lovely, it's very welcoming and friendly, I can't recommend them enough.

My mother is a resident of Chestnut Lodge Care Home. My sister and I are over the moon with the care and respect she gets, we both think thank God we got her into Chestnut Lodge.

They fulfilled their role as a true "care" home.

I have recommended Chestnut Lodge to many people. I personally know three other residents other than my mother in Chestnut Lodge because of my recommendation. My mother is always clean, cared for, supported and loved. All the other residents I recommended are happy there.

Thank you again!