Fallowfield

The biggest reassurance for us is seeing how happy he is there. Knowing he feels safe, comfortable, and cared for gives our family real peace of mind. We can't thank the team enough for everything they do.

Mum has been at Fallowfield for the past 18 months. The home is beautifully kept as are the large gardens. I always receive a friendly welcome when I visit. I am kept up to date with any changes in staffing or policy via emails and the relatives' meetings. I very much appreciate the photo newsletters from the activities teams so I can see the activities that have been going on each month.

I usually see Mum in the lounge on my visits and this is where the activities team work. I have observed how patient, caring and hardworking the activities team are.

If I have a specific query to raise on my visits, I can usually find an appropriate staff member able and willing to help. Once or twice unfortunately, I have needed to highlight to the staff a health or presentation issue with Mum that appeared to have been missed. As a general rule, however, Mum appears content and well looked after.

Thank you.

My mother has now been resident at Fallowfield for around 3 years. She started off in Fallowfield, recuperating from surgery, and was able to transfer to another care home after about 6 months. After a year or so in that care home, her deteriorating mental and physical state meant she had to transfer back to Fallowfield. Here she is now more or less bed-bound, although the staff do manage to get her out most days to join others for dinner and activities.

Overall, we have been very pleased with her care, and feel that the staff do their best and are kind and attentive. The house and gardens are lovely and the activities organisers really do a wonderful job. My mother seems generally happy and content. She loves the home-cooked food, has never wanted to go back to her own home, and initially did not want to move to the other home because she liked the staff at Fallowfield so much.

The nursing team and manager always inform me promptly when there is a concern and decide an appropriate corse of action .

When my husband and I came to see the home for my mum ,the home was so welcoming with a warm feeling both my husband felt, the rooms were clean and bright and the staff friendly and welcoming.couldnt have asked for a better home for my mum to go thankyou.

We are incredibly grateful for the kindness and dedication shown by everyone at Fallowfield. Thank you for making such a difference during a difficult time.

My mum, spent her final few months at Fallowfield and we couldn't have asked for a better environment for her to spend her time being cared for. Every single member of staff at Fallowfield went above and beyond with their care for mum and she was made to feel at home immediately after moving in. The activity program was varied and had something for everyone no matter what their ability. The menu was varied and nutritional and mum always enjoyed the food on offer every day. The care that my mum received was excellent and wouldn't have wanted her to be anywhere else. The staff were so genuine and welcoming and I felt like I was part of the family when I visited every day. Mum sure was in the best place and I will miss my daily visits!

My mother was very well cared for at Fallowfield. All the staff were friendly and attentive to her needs. Mum enjoyed some activities, especially painting and puzzles. The entertainment staff were very helpful and encouraging. The room was comfortable and looked out onto the gardens and lawn.

The home is very warm and welcoming and is in a very grand building and setting. All the staff, from management and admin to nursing and support staff, have been really supportive of my mother-in-law and the family as a whole. Unfortunately, Mum's terminal prognosis made her stay very challenging, but we were supported very sympathetically until the end.

Relevant professionals are involved in my father's care to maintain a healthy balanced weight and diet. The staff and management are all friendly and helpful.

The family is very happy with the level of care received, mum is very happy which is important to the family. The family are always assured and updated about mum's care and wellbeing. Mum appears to enjoy activities with encouragement and enjoys the entertainment.

My mother has been a resident of Fallowfield for three years and has always received excellent care. During Covid times we were always encouraged to visit the garden and had regular contact by telephone. She is currently in good health and is always presentable at all times. We are kept up to date by way of newsletters and weekly e-mails updated by management as and when required. mum has become quite a star through photos being taken of all the different things that they do.

The activities at the care home are extremely well presented and fun and stimulating. The home is always clean and tidy, kept up to date by the staff team/management on how my husband is progressing.

I am very happy with the support my mother is given. The staff are very friendly. I am kept informed if there are any problems. The home is in a very good location. The manager is very helpful and if anything needs to be done will put that in place.

Lovely staff who seem to try hard to keep Mum engaged and well looked after.

My mother spend a short period at the home and she was treated well as were we in her end-of-life care. All the staff were respectful and kind.

The management and administration team are efficient and welcoming. Thorough care needs assessed. Carers give time and are efficient. A variety of activities available and during Jubilee celebrations there was a good variety. Beautiful grounds to sit out in.

We are very happy with the level of care our mother is receiving at Fallowfield. The staff ensures, despite our mother's incapacity, that she is treated with dignity and respect. It is reassuring that whenever we visit, our mother is always clean and well presented, and obvious that staff have taken care to moisturise our mother's skin and brush her hair nicely. The staff clearly have a passion for the work they do, and this always comes across. Thank you!

Motivational involvement provided.

Excellent room very helpful for my wife who is unable to participate in most activities or go outside. For me the knowledge that she is a good and safe home is essential, and I can visit her regularly, living nearby. So I miss her after 67 years of marriage but I feel at home when I visit her. She needs her earpieces and new batteries once a week,