What types of Care is Gable Court Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Gable Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gable Court Care Home to the centre of Romford?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Gable Court Care Home, 111 Roxy Avenue, Chadwell Heath, Romford, London RM6 4AZ

Review from Donna P (Sister of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

Really happy how Lesley has come on since being at Gable Court. The staff seems to be doing a great job caring for my sister. Lesley is really happy and comfortable around staff. Keep up the good work.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you for your kind feedback. We are very pleased to hear that your sister has settled well and feels happy, comfortable, and well supported. Your comments are greatly appreciated and will be shared with the team, who remain committed to providing safe, respectful, person centred care every day.

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Review from Sharon D (Sister of Resident) published on 29 April 2026 Submitted via Postal Card • Report

Overall Experience

Since my sister Lesley came her she had been putting on weight and eating really well. The staff are all amazing and I feel that she is very happy here.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you for taking the time to share your feedback. It is very encouraging to hear how well Lesley has settled at Gable Court and that she feels happy and comfortable with the team supporting her.
Your comments about the care, dignity, and overall environment are sincerely appreciated. We work hard to ensure every resident feels respected, safe, and valued, and it is reassuring to know that this is reflected in Lesleys experience.
I will ensure your kind words are shared with the staff, as this recognition means a great deal and reinforces the standard of care we expect to deliver every day.
Thank you once again for your continued trust and support.

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Review from R L (Friend of Resident) published on 15 April 2026 Submitted via Postal Card • Report

Overall Experience

Very impressed with cleaners. Very pleased with everything I saw. Staff profisonel.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeWe are thankful and appreciative that you took the time to share your positive experience following your visit.
It is truly heartening to know that you were very impressed, particularly by our cleaning team, and pleased with everything you saw. Their work plays such an important part in maintaining a home that feels clean, safe, comfortable, and welcoming, so your recognition is deeply valued.
We are equally grateful for your comments about our staff and pleased that their professionalism stood out during your visit. Feedback such as yours brings real encouragement to the whole team and reminds us how important these everyday efforts are in creating a positive experience for residents and visitors alike.
Your kind words will be shared with every member of the team to motivate them further and strengthen their confidence in the care and service they provide each day.

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Review from Hamza Z (Friend of Resident) published on 15 April 2026 Submitted via Postal Card • Report

Overall Experience

I visited a friend, Amive, was happy there. The management, nurses and all staff were very welcoming, smily and always ready to help. Felt very comfortable being around.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you very much for your kind and thoughtful review.
We are truly grateful for your positive words. It is wonderful to know that you felt welcomed, comfortable, and well supported during your visit.
We are also pleased that you noticed the cleanliness, safety, and warm atmosphere within the home. Providing high quality, person centred care in a respectful and welcoming environment remains very important to us.
Your feedback is deeply appreciated and will be shared with our team, as it encourages us to continue delivering the highest standard of care and support.

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Review from Chris S (Friend of Resident) published on 7 April 2026 Submitted via Postal Card • Report

Overall Experience

Attended 100th birthday party for Irene. It was all very well organised and was impressed by standard of facilities.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you for your kind feedback following Irene's 100th birthday celebration.
We were delighted to read that you found the event well organised and were impressed by the standard of the facilities. It was a very special occasion, and the team worked hard to ensure it was memorable, dignified, and enjoyable for Irene and all those who attended.
Your positive comments are greatly appreciated and will be shared with the team.

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Review from P E (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report

Overall Experience

The staff are nice. They treat my husband very well. The home is clean, tidy and not smelly. Food is well done. Variety is there and if you want something different the kitchen will provide. Great home. Will recommend to friends.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you very much for taking the time to leave such positive and thoughtful feedback about Gable Court.
We are sincerely grateful for your kind words and for the trust you place in us. It is especially heartening to hear that your husband is being cared for well, that you find the home clean, tidy and pleasant, and that you are happy with the quality and variety of the food provided.
Your feedback means a great deal to us and will certainly be shared with the whole team. It is so important for staff to know when their kindness, commitment and hard work are recognised, and your comments will encourage them greatly. Positive feedback such as yours helps to motivate the team to continue striving for even higher standards and to keep raising the level of care we provide.
Thank you once again for your recommendation and for recognising the efforts of our staff. It is a privilege to care for your husband and to support your family.

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Review from Elaine W (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report

Overall Experience

Mum has been at Gable Court nursing home for 8 years now and last week reached her 100th birthday we had a wondearful party with a beautiful buffet a disco and a wonderful cake and photos of mum myself and family and friends staff worked very hard to decorate the room and make sure mum and all had

a unforgettable day with the Mayor of Ilford presenting her with her card from the King and Queen it was a day that we will never forget and a testament to the care mum has received since she became a resident there a big thankyou to all and hopefully more to come

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you so much, Elaine, for your beautiful and heartfelt words.
It was a true honour for all of us at Gable Court to share in such a precious moment and to celebrate your mothers 100th birthday with you, your family, and friends. Seeing her surrounded by so much love, happiness, and warmth made it a deeply special day for everyone.
Your kind words are sincerely appreciated and mean a great deal to us all. Thank you for the trust you have placed in Gable Court over the past eight years. It has been a privilege to care for your mother and to be part of such a memorable milestone in her life.
I will be delighted to share your lovely feedback with the whole team, as it will mean so much to them.
Warm regards

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Review from Lisa L (Cousin of Resident) published on 25 February 2026 Submitted via Website • Report

Overall Experience

We visit weekly, the stadf are always smiling and bery welcoming, home is clean and our cousin's room is spacious and airy. We cannot find any faults and are very happy with the overall care for his needs.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeDear Lisa,
Thank you for your very kind review and for the excellent ratings you have given following your regular visits. It is genuinely reassuring to know that you consistently feel welcomed by the team and that you are pleased with the cleanliness of the home and the comfort and space within your cousin's room.
Your positive remarks about the staff's warmth and approachability are particularly appreciated, as we are committed to ensuring that every resident receives compassionate, respectful, and truly person centred care. It is encouraging to hear that you feel confident in how your cousin's needs are being met, as this remains our central focus at all times.
Feedback such as yours is invaluable and will be shared with the team, as it recognises their ongoing commitment to providing safe, dignified, and compassionate care. We remain dedicated to maintaining these standards consistently across the home so that all residents and families feel equally valued and reassured.

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Review from L S (Relative of Resident) published on 12 February 2026 Submitted via Website • Report

Overall Experience

Ground floor seems nice, seems to be a regular programme of activities. Just hope that your relative is down there. Unfortunately, residents on upper floors are left in bed all day with just their four walls and an incessant TV to look at. It must be understaffed as noone has time to talk to residents

or their relatives let alone actually pay attention to their needs. No ability to even make a cup of tea for your relative or yourself.
No one says hello to me when I visit and I can spend several hours in the room with my relative without seeing any staff coming in, even though they are supposed to regularly move and feed them. I could easily walk into any room and abuse or steal from other residents as doors are open and noone speaks to you.
I've had relatives in other cares homes outside of london and unfortunately, this place seems more like a prison in comparism

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeI am pleased to hear that you found the ground floor welcoming and the activity programme there felt positive. I am very sorry that your experience on the upper floors left you feeling concerned . No visitor should feel unsupported, ignored, or worried about the wellbeing or safety of their relative
We expect every resident, on every floor, to receive attentive care, regular interaction, and meaningful engagement throughout the day. We also expect visitors to feel welcomed, acknowledged, and confident that their loved one is receiving safe and compassionate care at all times. I am sorry to hear that this has not been your experience
I would value the opportunity to discuss this with you, so we can understand what you observed, follow up appropriately, and put improvements in place where needed. Please contact us and ask to speak with the manager, or provide your details and we will be happy to reach out
Thank you for this. Your feedback is important and will be taken seriously

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Review from E C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

I always find mum to be well turned out, clean and comfortable. Staff are always helpful and can provide me with information I require regarding mums condition or needs. I feel confident that mum is in good hands and that her needs are being met.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you for your kind feedback. We are truly pleased to hear that your mother is comfortable, well cared for, and that our team is able to support you with the information and reassurance you need.Your confidence in our care means a great deal to us. Please know we remain committed to ensuring your mother continues to feel safe, respected, and well looked after.

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Review from Susan C (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report

Overall Experience

The new manager is really lovely. Had a meeting with him yesterday relating to my mum, along with the clinical lead and they were both really lovely, friendly and helpful. All the staff here that I've dealt with have always been very friendly, helpful, informative and are excellent. Weekend access can

be challenging (as there is no weekend receptionist) but apart from that, Mum is very well looked after and safe here. Gable Court is kept very well clean and it is a nice care home. It is very difficult to get Mum to join in activities downstairs in the lounge, so unable to comment on the activities here, but the staff do try and persuade her to go down. Glad Mum is safe and well looked after here.

Reply from Louis Rouxelin, Home Manager at Gable Court Care HomeDear Susan, thank you for your kind feedback. We are delighted to hear about your positive experience with our team and the care your mother receives at Gable Court. We value your understanding concerning weekend access and are exploring ways to improve this particular component of our service. We will keep you posted.

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Review from Sarah K (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report

Overall Experience

My mother returned from a short hospital visit to the home but was still feeling quite unwell and exhausted. She didn't want to eat, drink or talk. The carer in question was extremely kind to my mum, spending time with her, reassuring her and comforting her. She encouraged her to ear a little and drink

some water. I would like to this carer to be recognised for her extremely kind and caring attitude.

Reply from Louis Rouxelin, Home Manager at Gable Court Care HomeI wish to inform you that your positive experience and message have been shared with the carer and also with the entire team at Gable Court to reinforce our commitment to person-centred holistic care delivery which is part of our core values. We thank you for appreciating our service.

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Review from John S (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report

Overall Experience

The staff are all very friendly and kind. The care home is kept very well. My dad was taken very good care of. I would recommend it to anyone. When I called about my dad I was given clear information.

Reply from Trudy Riley, Quality and Compliance Manager at Gable Court Care HomeThank you for taking the time to share your experience and recommendations, it means a lot to the team to receive recognition for their hard work and commitment.

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Review from J B (Niece of Resident) published on 3 July 2024 Submitted via Website • Report

Overall Experience

Nursing care team are proactive in the management of relative healthcare needs. Care staff are polite and sympathetic to my aunt's needs and management staff are very facilitative with health care provider interactions. During recent periods of hospitalisation the nursing staff have been actively engaged

regarding admission discharge and have kept us as relatives fully informed which was highly appreciated.
Visior support at weekends could be improved, when staffing levels are lower, it can be challenging to find assistance eg to answer the door, answer questions, get access to additional seating. However support for the residents is still strong.

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Review from J T (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report

Overall Experience

Gable Court was the only nursing home that would accept my father due to his complex needs assessment. We were extremely grateful that they were able to put 1:1 24-hour care in place. Management and staff were accommodating and helped to ease some of our concerns. My father had very good 1:1 care and

the staff worked extremely hard. He was treated with respect despite some challenging behaviours. The staff and management were fully supportive to us as a family in distress which we appreciated so much.

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Review from Lucien T (Son of Resident) published on 5 October 2023 Submitted via Postal Card • Report

Overall Experience

I attended the summer garden party at Gable Court on the 26th of August. It was clear to see that a lot of thought had gone into planning this event. Having brought down to the garden a number of residents, it began to rain! I was very impressed with how quickly residents were brought into the shelter

of the ground floor communal lounge. There then followed a wonderful afternoon of entertainment with drinks and food, some of which had been prepared by staff, Hats off to the staff for a wonderful event!

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Review from Jackie K (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report

Overall Experience

Very friendly staff. Made us all feel welcome.

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Review from Val E (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report

Overall Experience

The entire team of nurses, assistants and managers are professional and compassionate. Thank you.

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Review from G H (Brother of Resident) published on 28 July 2023 Submitted via Postal Card • Report

Overall Experience

The staff are all so lovely and friendly, makes all the difference. All areas are clean and well-maintained.

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Review from T F (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card • Report

Overall Experience

Very friendly and caring staff. Today my mum was found to be well hydrated and cheerful. Most of the time spent is found to be pleasant. I asked my mum and she tells me she likes the staff and they treat her well.