Gable Court Care Home

111 Roxy Avenue, Chadwell Heath, Romford RM6 4AZ
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9.2 37 Reviews
  • Gable Court Care Home, Romford
Situated close to Romford’s town centre, Gable Court is a friendly purpose-built care home that offers nursing and residential care, as well as care for young people with physical disabilities.

Purpose-built to achieve quality provision, Gable Court's design includes spacious living areas and sensory gardens, allowing clients to make the most of their daily lives, drinks and homemade cake a pleasant addition to marking birthdays and occasions.

Residents and visitors can enjoy a flexible food menu, designed to suit individual tastes and preferences while benefiting from professional care, residents are encouraged to enjoy their hobbies and interests, as well as monthly themed events and visiting entertainers.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

Fees is based on the pre-assessment and needs.

These prices are only a guideline, please contact Gable Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Louis Rouxelin (Manager)

Local Authority / Social Services

Admission Criteria

  • Cut off for New admission 4 PM excluding weekends
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (34)

Visiting

  • No restrictions on visiting services are 24/7.

Parking

  • Parking Available onsite

Gable Court Care Home Reviews (37)

9.2

Gable Court Care Home has a Review Score of 9.2 (9.207) out of 10, based on 9 reviews in the last 2 years.
Over all time Gable Court Care Home has 37 reviews.

Overall Experience
  • 21
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Date Published
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Reviewer Connection to Gable Court Care Home
  • 17
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Total of 37, showing 21-37
Review from A E (Stepdaughter of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good.
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Review from Tracy C (Sister-in-law of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff that all work together as a team.
Always a pleasure to visit.
Plenty of activities all the time.
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Review from Tony W (Son-in-law of Resident) published on 27 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursing home staff, very caring and competent Mum continues to make good progress and we are always kept informed of her wellbeing. She is always clean and tidy and the food is good and plentiful. We are happy to entrust her care to Gable Court and we are always made very welcome on our visits.
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Review from Eileen P (Friend of Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found the staff friendly and welcoming friend was well looked after. Home was nice and clean. Residents seemed happy.
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Review from Maureen F (Daughter of Resident) published on 31 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is now starting to join in more and I have been with her while she is being entertained and I can see other residents enjoying themselves.
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Review from Linda K (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy here, the staff are lovely and so helpful and friendly.
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Review from Albert B (Husband of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a regular visitor to Gable Court I have always been made welcome. Every member of staff has the residents' care at heart. They are kind and helpful in their duties and are ready to make residents comfortable when needed. Food is good and well presented. Activities and entertainment are second to
none. Medication is taken very seriously and I am happy that my wife is well cared for.
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Review from Christine W (Daughter of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything good, my mother is well looked after. Very nice.
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Review from Clare B (Daughter of Resident) published on 13 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father became a resident in early February 2018. He was confined to bed at this stage and needed nursing care. Sadly he died two weeks after moving in. In those two weeks, my mother and I were very impressed and happy with the care he received. He was treated with kindness and dignity and he was
medically well supported. The team working with the home were also very supportive of the family. We felt very content that he was made as comfortable as possible under the circumstances. A big thank you to all the staff who cared for him and us.
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Review from Mohammed K (Brother of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is being looked after very professionally. I am extremely happy with the staff, services of the care home.


Well done to all the staff at Gable Court Care Home. Thank you.

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Review from Victor L (Son of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident now for over a year. She is very happy living at the home. The home is etremely clean and comfortable and always kept to a very high standard. Nothing is too much trouble for the staff who are very caring and considerate. There are a variety of activities for the residents
to choose from, including visits outside of the home. I am very happy knowing that my mother is being looked after and is content.
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Review from Beverlee S (Daughter of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that since my mum has been cared for in your home I am astonished in the difference in her, she has become happy and more alert. She is eating well with the help of the nurses/care workers.
We have not had any sudden call for deteriorating health in fact quite the opposite as at
91 she has flourished since being cared for here. I cannot thank the staff for their time, support, compassion and dignity they give to my mum. I am overwhelmed with the level of care from every member of staff.
Reply from Jayne Duck, Customer services administrator at Gable Court Care Home

Thank you for your review. I'm so glad to hear that your mum is happy and that she is enjoying the food. I hope that she continues to flourish in our care. Thank you for your kind and lovely words about our staff, it is the little things that do make all the difference.

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Review from Roger S (Nephew of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was transferred to Gable Court Care Home from the hospital after suffering an age-related stroke and all round failing health. She is very happy at Gable Court Care Home. She is well looked after by kind and considerate staff.
Reply from Jayne Duck, Customer Services Administrator at Gable Court Care Home

Thank you for your review. I'm so happy to hear that your aunt is happy in our care and this must give you and your family peace of mind knowing that she is well cared for.

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Review from David E (Son of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here look after my mother so well. This is a very caring, well meaning home and she couldn't be happier and neither could I. I would recommend anyone looking for such an institution like this to contact the manager to see if there are any vacancies, you will not be disappointed.
Reply from Jayne Duck, Customer Services Administrator at Gable Court Care Home

Thank you for your review. I'm so glad to hear that your mother is well looked after and that you are both happy. This must give you peace of mind knowing that she is well cared for.

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Review from C K (Sister of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was a resident in the home for 3 days, unfortunately, she passed away.
She was treated with the utmost care and dignity during her stay.
Reply from Jayne Duck, Customer services administator at Gable Court Care Home

So sorry to hear of your loss. Please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Jane M (Daughter of Resident) published on 7 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad arrived anxious and unsure. He settled quickly due to the dedication of the home staff. The manager was open and ready to discuss any of dads concerns as he got used to community living. Great activities organised a good community feels to the home. Staff are hard working and dedicated really care
for residents.
Reply from Lydia Waller, Customer Service Administrator at Gable Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Jane K (Daughter of Resident) published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a fall, my mother (97) was very bruised, very shaken and in pain, which affected her mobility. Her current provision - sheltered housing were concerned, so I looked for respite care. Mum had previously stayed at Gable Court after a short admission to hospital in 2012, so I contacted them.
They were able to arrange an assessment quickly, made a decision quickly and have been very flexible about the length of mum's stay. Mum is very pleased with the care, describing the staff as "warm". She has been well cared for in pleasant surroundings and is recovering well. Staff are pleasant and responsive. The garden is lovely.
Reply from Rose Pickering, Customer Service Administrator at Gable Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for Gable Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.407 for Gable Court Care Home is calculated as follows: ( (52 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.407
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Gable Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Louis F.

Louis F. Rouxelin

Job Title: Registered Manager Joined: 2024

Louis Rouxelin has over 9 years of experience in Health & social Care. He has recently been appointed a Home manager at Gable Court with a vision to make an outstanding place to stay for our community.

Betty

Betty Dwomoh

Job Title: Clinical Unit Manager Joined: 2024

Betty has been a part for Gable Court as a clinical lead and unit manager responsible for clinical governance and audits. She comes with ample NHS experience to cater for our Nursing and end-of-life service users.

KINJALBEN ANIKET

KINJALBEN ANIKET CHAUDHARI

Job Title: Registered Nurse Joined: 2021

Kinjalben Joined Gable Court as Senior carer in 2021 and while working at Gable Court she acquired the registered General nurse qualification from Nursing & midwifery council UK in 2024. she now works as RGN catering for Nursing & end-of-life service users.

Violet

Violet Jacobs

Job Title: Senior Carer Joined: 2018

Violet works on our residential floor and comes with experience in person centred care, auditing and medication administration.

John

John Olival

Job Title: Activities Coordinator Joined: 2023

John Olival is our award winning Activities coordinator has been nominated twice in Great British Care awards. his approach and phenomenal contribution towards Service users well-being has always been his strength.

NEDZHLYA

NEDZHLYA TAHSIN

Job Title: Activities Coordinator Joined: 2024

NEDZHLYA is our activities coordinator whose person centred approach is not just limited to activities. NEDZHLYA also ensures that all the service users gets regular manicure and pampering sessions making gable court a place like home.

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