Average costs per week for care homes owned by Serencroft by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Serencroft, based on 4 out of 5 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

Which Serencroft Care Homes have the highest review score?

Cherryfield House , Plane Tree Court & Hayes Cottage Nursing Home have the highest review score.

Serencroft | 5 Care Homes

Review of
Plane Tree Court
from Janice B (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

My friend has been in this care home for six months and sadly passed away there in January of 2026. Her care from her entering has been excellent and every single member of staff has shown kindness and care right up until the day she passed. The nursing staff, the cleaning staff and the chef have been

amazing and always treated my friend and her friends and family with compassion and respect. A truly great home.

Reply from Jiji Saju, Manager at Plane Tree CourtDear Janice,
Thank you for taking the time to share your feedback following the passing of your friend. We offer our sincere condolences to you, your friends and your family during this difficult time.
We are grateful for your kind words regarding the care and support your friend received during her six months with us. It is reassuring to know that our nursing team, cleaning staff and kitchen staff were able to provide compassion, dignity and respect throughout her stay, and especially in her final days. Your acknowledgement of their efforts means a great deal to everyone at the home.
We remain committed to delivering high standards of care and creating a supportive environment for all residents and their loved ones. Thank you once again for your thoughtful review.
Kind Regards

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Review of
Woodlands Care Home
from J P (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

My parents have both been well looked after in Woodlands. The nurses, carers, housekeeping, laundry staff and everyone who works there is kind and thoughful.

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Review of
Plane Tree Court
from Amanda C (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

I want to take a moment to express my deepest gratitude to everyone here.
When my mum first arrived, we were so Scared & anxious but your team's professionalism and kindness immediately put us at ease.
I've seen firsthand the way you treat every resident with dignity. Whether it was day or night,

any time , You went above and beyond to ensure our mum felt safe and cared for. Your hard work doesn't go unnoticed-it has given our family a sense of peace that we truly needed. Thank you for treating my mum not just as a resident, but like family."
Words cannot fully express our gratitude for the care you gave our mother. This journey has been heartbreaking but your unwavering support made a world of difference.
You provided more than just medical care; you provided humanity & amazing Care to our Beautiful mum, holding her hand, just being there.
Phoebe who was one of mums caregivers,
She was always professional & compassionate & caring, an asset to plain tree court. Thank you

Reply from Jiji Saju, Manager at Plane Tree CourtDear Amanda,
Thank you so much for taking the time to share such a thoughtful and heartfelt message. We are truly honoured to have been able to care for your mum and support your family during such a difficult time.
Your words mean a great deal to our team. We strive to treat every resident with dignity, compassion, and respect, and it is deeply rewarding to know that this was reflected in your experience.
We will make sure Phoebe receives your special mention ,she is indeed an asset to Plas Tree Court, and your recognition will mean so much to her.
Please know that it was a privilege to be part of your mum's journey and to provide comfort and care when it mattered most. If there is anything we can do for you in the future, do not hesitate to reach out.
With sincere gratitude
Jiji

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Review of
Plane Tree Court
from Andy P (Son of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

My Dad arrived at Plane Tree Court via 7 weeks in hospital, and is receiving nursing care. We had viewed Plane Tree amongst others, prior to his move and wanted him to come here.
I had read the reviews and I will add this
The staff are absolutely amazing, they are all professional, kind and caring.

It is clear they are all well suited to their roles, and this has made us as a family so comfortable knowing that my dad is being well cared for
The rooms all seem of a very good standard, with good recreational areas for residents to move to as and when they choose.
The building is well laid out and set within lovely well kept grounds, which in summer months will be great for a trip round the gardens for him.
Thanks to all the staff, Gigi the manager and Tony the assistant manager , who has a great understanding of patients needs.
I would without hesitation recommended Plane Tree

Reply from Jiji Saju, Manager at Plane Tree CourtDear Andy
Thank you for sharing your kind words and positive experience. We're so pleased to hear that your dad is settling in well and that you and your family feel reassured.
Your feedback about our staff, care, and facilities means a lot to us. I will make sure to share your comments with the team, including Tony.
Please let us know if there's anything we can do to make your dad's stay even better.
Kind regards
Jiji

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Review of
Cherryfield House
from C B (Son of Resident) published on 2 January 2026 Submitted via Website • Report

Overall Experience

Sam and the team are absolutely amazing the care and consideration they have given my dad from day 1 has been 10 out of 10 fantastic care home and it's fills you with huge confidence that my dad is being looked after thank for all your support

Reply from Sam Waite, Home Manager at Cherryfield HouseThank you so much for sharing such kind words. It means a great deal to us to know you feel confident in the care your dad receives. We truly value building trust with families and making every day positive for our residents. Your feedback is a wonderful encouragement to the whole teamthank you for taking the time to share it.

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Review of
Hayes Cottage Nursing Home
from Tracy W (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

My dad & family had the great experience with the staff at Hayes Cottsge.
From dad's first day to his last.
They kept his dignity at all times.
They made family welcome anytime day or night.
Everything was with a personal touch from speaking on the phone to the visits.
Most importantly my

dad was happy there and it was like his home from home.

Reply from Monica-Sorina Rasura, Home Manager at Hayes Cottage Nursing HomeThank you, Tracy, for your lovely review. We are so happy to know that we made a difference.

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Review of
Cherryfield House
from Philip B (Son of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

My dad moved in to Cherryfield in January 2025. Since being there he has thrived, as best he can, considering the conditions he is living with. The home isn't too large, with perhaps up to 25 or so bedrooms. This means that all the staff know my dad, not just as a resident but as the person we know

It also means that all the staff know me and all of my family members too, as we do them.
Their care feels very person centred and they evidently have a close and productive working relationships with others involved in my dad's care, especially the local GP practice who speak very highly off them.
My dad is living with two types of dementia but responds well to the care packages in place. His appetite has improved, he's gained weight, he looks better in himself and he is more engaged with other people. My dad, with his current state of mind, thinks that all the staff there are his employees, and they play along with that when that's appropriate

Reply from Abhishek Kumar, Support Manager at Cherryfield HouseThank you for sharing such a thoughtful review. We're so pleased to hear your dad is thriving and feeling more engaged it truly means the world to us. Knowing that our team's efforts make a positive difference for him and your family is why we do what we do. On behalf of Sam & Team - Thank you Once again!

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Review of
Hayes Cottage Nursing Home
from D W (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Just really bad food and the staff said it will get better however it's haven't
And the carers take too long to get to the people who need the care and when staff get "punishment" it will change for a day but the go back to how it was and the staff like talking to each other instead of doing there

jobs and when you try to talk to the head nurse or the manager the staff will take the complaint on you and or your family in the care home.
And my Dad has been in the care home for a year now but when he first when into the care home the managers never introduced themselves to us.
And they inconsistently move staff around so when the people in the care home needs they're baths or showers they are left with people they don't know or don't have a bond because they were moved upstairs for no real reason and that can leave people feeling uncomfortable when having a shower or bath.

Reply from MONICA-SORINA Rasura, Home Manager at Hayes Cottage Nursing HomeThank you for sharing your feedback. I am very sorry to hear that you feel this way and want to assure you that your concerns are taken seriously. Our priority is always to provide safe, high-quality, and person-centered care.
I regularly discuss any issues or concerns directly with your mother and address these promptly with her . However, I would also welcome the opportunity to speak with you personally so that we can work together to resolve any outstanding matters. My door is always open, and you are welcome to contact me by phone or email at any time.
We value feedback from residents and families as it helps us improve the service we provide. Thank you again for bringing this to my attention. Your comments will be reviewed carefully, and we will take steps to ensure the best possible care for your loved one

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Review of
Cherryfield House
from Jackie B (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

My dad has been in this care home since January 2025. I feel that my dad's experience has been so positive, all the staff are highly professional and have enabled my dad to settle into the home seamlessly. The care home is very accommodating and have helped us as a family to transition from dad being

at home to dad being in care. Sam has made herself available to answer questions and elevate any concerns. questions. Sam and the staff have been extremely supportive to both my dad and our needs. I love the flexibility of visiting hours and especially love the transparency of the care and routines that my dad experiences. I can see that my dad is settled and really happy. That's you to all the staff for being there for my dad x

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Review of
Plane Tree Court
from Anne W (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

Plane Tree Court is a place of safety, unwavering care and the best place for my 100-year-old mother. The staff are endlessly caring and supportive. It is always clean. The staff from the bottom to the top are 100% committed to their roles. I can't thank them enough for their care. I highly recommend

Plane Tree Court for the care of a loved one. Thank you all.

Reply from Jiji Saju, Manager at Plane Tree CourtDear Ann,
Thank you for your kind feedback and recommendation. We are delighted to hear that your mother feels safe and well cared for at Plane Tree Court. Our team takes great pride in maintaining high standards of care and cleanliness, and it is rewarding to know this is recognised. We truly appreciate your support and trust in us.
Kind Regards
Jiji

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Review of
Hayes Cottage Nursing Home
from S R (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

When I was looking for a care home for my father, Hayes Cottage stood out from the others immediately. The staff member who showed us round was so warm and friendly that I knew it was the right place for dad. I've met many staff since then and they have all lived up to my first impression. Accepting

that a parent needs to move into residential care is incredibly difficult and having them surrounded by staff who are friendly, professional and understand what you're going through really does make that decision easier.
Dad was really quite poorly when he came to Hayes Cottage but the care he's received has helped him to improve hugely. He takes part in all the activities he's able to, and it has been lovely to see his smiling face among the photos on the noticeboard each month.
All the staff - carers, nurses, activity staff, admin and management - genuinely care. That, more than anything, is why I picked Hayes Cottage, and why I'm so grateful. Thank you!

Reply from MONICA-SORINA Rasura, Home Manager at Hayes Cottage Nursing HomeThank you so much for your kind words and for taking the time to share your experience. We know how difficult it can be to make the decision for a loved one to move into residential care, and we are truly glad that you felt supported and reassured throughout the process.It's wonderful to hear that your father has settled in well, is enjoying activities, and that you can see the positive difference in his health and wellbeing. Our whole team , are dedicated to providing the best possible care, and your feedback means a great deal to all of us.Thank you again for trusting Hayes Cottage to care for your father. We are grateful for the opportunity to support him and your famil

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Review of
Plane Tree Court
from K S (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

Only visited the home once as away on holiday - hence the respite care for my mother. Overall everything seemed good and I would certainly use the home again.

Reply from Jiji Saju, Manager at Plane Tree CourtDear K,Thank you for your feedback. We're glad to hear that your overall experience was positive and that you would consider using our home again. We understand how important peace of mind is when arranging respite care, especially while away, and we're pleased we could support your mother during that time. IKind RegardsJiji

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Review of
Plane Tree Court
from T B (Brother-in-law of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

I have found the staff to be friendly and caring. The home was recommended by the hospital as being best suited to the resident's needs and so for most parts that has been the case. However as a private care home I would expect a higher level of attention to the state of her room. The carpet and the

bedding are 'tired'. I am pleased with the nursing care received and the fact that the manager has a detailed knowledge of the resident and her needs. The resident feels safe and cared for and the family are confident that she is secure and well supported.

Reply from Jiji Saju, Manager at Plane Tree CourtDear T,Thank you for taking the time to share your feedback. We are very pleased to hear that you have found our staff to be friendly and caring, and that the nursing care and overall support have met your expectations. It's especially encouraging to know that the resident feels safe and well cared for, and that your family feels confident in the support she is receiving.We also appreciate your comments regarding the condition of the room. We take all feedback seriously, and we will review the current furnishings to ensure they reflect the standards we strive to maintain across the home. Your observations help us to continue improving the experience for all our residents.Kind RegardsJijiThank you once again for your thoughtful review and for placing your trust in us.

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Review of
Plane Tree Court
from D W (Son of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

I am the son in law of a resident who celebrated 100 years and plane tree court were supportive to use their activity room so family and friends could share the happy occasion. Management and catering staff provided excellent service and family coming from Japan and Australia and UK it was a lovely

occasion for 3 hours on Saturday 30 August her 100 years well done Plane Tree for your care of my mother-in-law over the last 2 years,! All our family believe my mother-in-law could not have been placed in a better care home!

Reply from Jiji Saju, Manager at Plane Tree CourtDear D W,Thank you for your kind feedback. Were delighted to have supported your family in celebrating such a special milestone. It's wonderful to hear that your mother in-law has received consistent care over the past two years, and we are proud to have made the occasion memorable for everyone. Your appreciation means a great deal to our entire team and I will share the feedback with the team.Kind Regards

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Review of
Plane Tree Court
from C D (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Mum had 10 days respite in Plane Tree Court earlier in the summer and was very comfortable.
Now mum has moved in as a permanent resident.
It's been a difficult time for us as a family making the decision but it's definitely been worth it. Mum is definitely benefiting from being in Plane Tree I

think her interaction with staff and residents is giving her confidence.
The staff are wonderful from the head chef to every care giver.
The room is lovely and the whole home is very clean and fresh.
More than anything though the atmosphere is warm and friendly.
Everyone is treated with dignity. The care and support is equal from staff and management. The food is good mum is eating more and taking fluids more often than usual.

Thanks so much to all the staff at Plane Tree.

Reply from Jiji Saju, Manager at Plane Tree CourtDear C D, Thank you so much for your kind words. We're really glad to hear that your mum felt comfortable during her respite stay and is now settling in well as a permanent resident. It means a lot to know that the atmosphere, care, and support at Plane Tree Court are making a positive difference for her ,and for your family. I pass your lovely feedback on to the whole team.Kind Regards

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Review of
Plane Tree Court
from Shau Ying C (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

Plane Tree Manor the building and rooms are quite dated but I can see work is being done, I had my reservations at first, but the staff, the chef, everyone that works there are so friendly and so kind to all the residents, to me that was the most important thing. My dads care and his environment, they

looked after my dads needs so well even cooking food he enjoyed with being Chinese, chef did a great job. Lovely staff always a smile although a difficult job - well done to all.

Reply from Jiji Saju, Manager at Plane Tree CourtDear Shau,Thank you so much for your kind and thoughtful review. We truly appreciate your honesty and understanding . It is great deal to hear that, despite your initial reservations, our dedicated team made a positive impression through their care, kindness, and commitment.We're especially pleased that your father felt comfortable and well cared for, and that our chef was able to provide meals he enjoyed , we always strive to tailor care and services to each resident's individual needs and preferences. Your recognition of our staff's warmth and hard work is incredibly encouraging.Kind Regards

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Review of
Hayes Cottage Nursing Home
from Barry F (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

After my dad's first 3 days at the care home, we knew it would not be for long as he was end of life, and I was allowed to stay with my dad 24 hours a day, which I know meant a lot to him and especially to me. Everybody was extremely accommodating, helpful, gracious, and polite, as I know this is not

the normal. I'm ever so grateful, as was my dad. Certain members of staff need extra credit as they really did shine. 5 in particular, thank you.

Reply from MONICA-SORINA Rasura, Home Manager at Hayes Cottage Nursing HomeThank you so much for your lovely review. I will be sharing it with the team. Im really pleased that we could make a positive difference for both your dad and yourself.

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Review of
Hayes Cottage Nursing Home
from S H (Wife of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

I am so happy with the care my husband has received. He's been there since December 2023 and has had nothing but the best care. Everyone looking after him as follows, I would like to thank, from my husband and myself, the carers on the first floor, nurses on the first floor, activity staff and of course

management. I can't thank them all enough for being so kind to myself and my husband. Thank you all for your caring and hard work.

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Review of
Gable Court Care Home
from Patricia E (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report

Overall Experience

I always find the home, clean and welcoming. Staff are very helpful and always at hand to help me with queries I have. Meals are very good, with good quality ingredients. Overall care is very good, and will recommend Gable Court to other.

Reply from Louis Rouxelin, Registered Manager at Gable Court Care HomeThank you for your kind and heartfelt words. We are truly grateful for your trust, and it means so much to know that you find Gable Court welcoming, supportive, and that the care and meals meet your expectations. Your recommendation is deeply appreciated by our team, who work with great pride and compassion every day. Please know that all our residents remain at the very heart of everything we do.

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Review of
Plane Tree Court
from M M (Wife of Resident) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

My husband has only been in Plane Tree Court for a month but the staff and all care has been excellent.

Reply from Jiji Saju, Manager at Plane Tree CourtThank you for your kind feedback. We are so pleased to hear that your husband has settled in well and that you have found the care and support to be excellent. Your words mean a great deal to the team, and we remain committed to providing the highest standard of care.Kind Regards, Manager

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,415
Residential Dementia Care	£1,417
Nursing Care	£1,652
Nursing Dementia Care	£1,711
All Care Types	£1,390

Care Homes Owned by Serencroft

Serencroft Locations (5)

Serencroft Reviews (283)

Plane Tree Court

Woodlands Care Home

Plane Tree Court

Plane Tree Court

Cherryfield House

Hayes Cottage Nursing Home

Cherryfield House

Hayes Cottage Nursing Home

Cherryfield House

Plane Tree Court

Hayes Cottage Nursing Home

Plane Tree Court

Plane Tree Court

Plane Tree Court

Plane Tree Court

Plane Tree Court

Hayes Cottage Nursing Home

Hayes Cottage Nursing Home

Gable Court Care Home

Plane Tree Court

Awards / Recognitions (0)

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Costs for care homes owned by Serencroft

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