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Care Home Owned by Serencroft in Cheshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Serencroft in Cheshire

Only the locations & reviews in Cheshire for Serencroft are showing below.

View the details of all 5 locations (with 283 reviews) owned by Serencroft

Serencroft Locations in Cheshire (1)

1 Care Home owned by Serencroft in Cheshire
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Woodlands Care Home

Middlewood Road, Poynton, Stockport SK12 1SH 

8.8 71 reviews
"The staff genuinely care for mum which is the main thing you want from a care home. There are plenty of activities to get involved with and…"   Read all 71 reviews
Location Type Care Home

Woodlands provides residential, nursing, dementia, palliative and short-stay care for up to 80 residents in a peaceful, purpose-built home in Poynton, Cheshire. Set just a short walk from local shops, cafés, churches and the Middlewood Way, the home… Read more about Woodlands Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,411 / week

Serencroft Reviews in Cheshire (71)

9.2

Serencroft has a Group Review Score of 9.2 (9.152) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Serencroft must have a Review Score.

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Review of

Woodlands Care Home

from J P (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have both been well looked after in Woodlands. The nurses, carers, housekeeping, laundry staff and everyone who works there is kind and thoughful.
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Review of

Woodlands Care Home

from Rob B (Son of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff genuinely care for mum which is the main thing you want from a care home. There are plenty of activities to get involved with and residents are encouraged to leave their rooms as often as possible. Rooms are comfortable, it is clean and well designed. Definitely recommend.
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Review of

Woodlands Care Home

from Julie C (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was previously in two care homes that were shocking, Woodlands is such a contrast. My lovely Dad has Parkinson's and Dementia so needs nursing care as can no longer walk. He has been here now for 6 months and I hope he can remain here for the time he has left. The staff go over and above with
their care. They look after all residents so well and generally care about them. Everywhere is clean. The bedrooms are really nice and the food is lovely and very varied. I cannot praise this Care Home enough. All staff are lovely and helpful, from the admin staff to the cleaners. I love visiting my Dad here as there is a really nice atmosphere and everyone is like family.
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Review of

Woodlands Care Home

from H H (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Woodlands in February 2024. The staff are extremely kind and very helpful. They show great respect to my 93-year-old father. I would recommend Woodlands because they provide such a high level of care.
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Review of

Woodlands Care Home

from Nikki S (Daughter of Resident) published on 29 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say positive comments about Woodlands. The staff are caring and professional, this includes domestic workers, nurses, carers and the office staff. All staff have treated my mum with care and dignity. They are considerate of myself and my family members. The rooms are kept clean and tidy and
are comfortably furnished. It gives me great comfort that my mom is staying and receiving care is a peaceful environment to an outstanding level. Thank you.
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Review of

Woodlands Care Home

from S O (Son of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very kind, supportive and patient with my elderly parents and the home is always spotlessly clean.
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Review of

Woodlands Care Home

from A M (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from Woodlands and all the different teams are so polite, caring and considerate. I couldn't have asked for better treatment for my mum. End-of-life care is superb - my mum said it is like family all so friendly. They treat her with respect and dignity and obviously follow all the policies,
procedures etc. The manager is a good leader for staff and very approachable as the nursing team, cleaners, laundry, kitchen and admin plus maintenance team. One word - Exemplary! Ward Seniors too!
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Review of

Woodlands Care Home

from Keith R (Husband of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to Woodlands Care Centre 2 months ago with advanced dementia which I was no longer able to provide good care for at home. Woodlands is local and had been verbally recommended to us by relatives of residents. With my sons, we had also explored 2 other local care homes which could
provide specialist dementia care. Neither of these seemed to provide the same degrees of homely, friendly, sociable and efficient services that Woodlands offered. We were impressed!
Over the 2 months, we have found that all the dementia nursing and the administrative staff, seemingly always friendly and smiling, have provided excellent caring services for my wife. She settled into Woodlands very quickly, without any problem. Visiting is free and easy with no restriction and there is ample car parking. The surroundings are pleasantly rural. Any particular requirements received quick positive responses. My only slight criticism is that the rooms are fairly small, although they do have ample storage space. We did have to supply and install our own TV system. I thoroughly recommend Woodlands to any potential enquiries
Reply from Liz Walker, Home Manager at Woodlands Care HomeThank you for taking the time to write this lovely review. I will pass on your kind words to the team.
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Review of

Woodlands Care Home

from T A (Son of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the care my mum has had at Woodlands. There will always challenges caring for folk with dementia but Mum is not noticeably agitated and the staff are attentive and familiar with Mum. I have come to know the staff by sight and name. Mum is treated with dignity and respect to my
knowledge and there is an awareness of what Mum enjoys and gives her peace.
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Review of

Woodlands Care Home

from William P (Husband of Resident) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The loving care and attention given to my wife in the month quoted above was as superb as it has been over the past years for which she has been looked after in Woodlands. The staff have an affectionate and easy relationship with her which puts her and all residents at ease. Over the four years that
she has been in Woodlands, I have never had any occasion to question or complain and am very
happy that she, I and our family have been so fortunate.
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Review of

Woodlands Care Home

from J C (Wife of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Efficient, kind, caring, lovely staff go above and beyond taking care of residents. Food is excellent. Takes stress off me knowing my husband is getting one-to-one care.
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Review of

Woodlands Care Home

from V H (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has great care in Woodlands, the staff are attentive and caring. We couldn't have asked for a better place. Thank you.
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Review of

Woodlands Care Home

from B B (Friend of Resident) published on 16 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant staff, make everybody feel very welcome and at home.
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Review of

Woodlands Care Home

from K G (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, friendly and caring and look after the residents brilliantly.
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Review of

Woodlands Care Home

from J W (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely garden, a small enough nursing home that there are always staff members around and great care taken of my mum.
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Review of

Woodlands Care Home

from A M (Sister of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was amazing, she was so happy and thought she was staying in a 5-star hotel.
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Review of

Woodlands Care Home

from J J (Friend of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have felt very "at home" when visiting my friend at Woodlands and enjoyed sitting in on a full service once when I came on a Wednesday afternoon. I think the staff and chaplain are very warm and welcoming and also very caring towards all the patients. There was a tea party on Friday once, and that
was really special, with an accordionist playing requests in the lovely garden. The weather was beautiful that day.
Reply from Liz Walker, Home Manager at Woodlands Care HomeThank you for taking the time to write a review of our home and your kind words. It means so much to the team that you felt at home and enjoyed our activities.
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Review of

Woodlands Care Home

from Alan W (Husband of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot comment on Food and Drink as I have not been about at nighttime and Activities were not relevant. As the payment was by NHS continuing care, again, I cannot comment. But I am happy to stress - I was delighted by the care and support given by all staff - way about that I have witnessed elsewhere.
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Review of

Woodlands Care Home

from Kevin C (Husband of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was only at Woodlands Care Centre for three months before she died of early-onset Alzheimer's disease.
She was in the last stage of Alzheimer's and everything had to be done for her as she couldn't speak or move.
The staff on the Beeches unit treated her with great care and dignity having
to feed, wash and change her.
The carers on the unit were always friendly, helpful and approachable and would accommodate any requests made to make my wife's quality of life the best they could in the short time she had left.
I am greatly indebted to them and highly recommend the home to anyone wanting the best care for their loved ones.
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Review of

Woodlands Care Home

from Annette M (Daughter of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother took a little while to settle in (to be expected). She told me many times that she is very happy at Woodlands - rowan area; the reasoning behind it is she gets maximum independence but has help when she needs it. She stated that "no one interferes there if she needs it". I find that all staff
are polite, caring and approachable, and include relatives with email etc. Friendly atmosphere and choices are given to all.
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Awards / Recognitions (0)

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