Care Homes Owned by Serencroft in Cheshire

I am entirely satisfied with all aspects of my wife's care. At all times she is neatly attired and she is calm and relaxed. While her speech abilities are limited the staff do interact in a gentle manner. When asked the staff inform me of her current attitude and health status. If staff have concerns, such as a minor injury they immediately inform me at home.

I am very pleased to see that my mother receives a lot of attention and care from the staff. They all appear very aware of her current health and abilities, and are very encouraging and supportive. I would like to thank everyone for also making time to answer any questions that I have about her care.

Writing to comment on th repetative menus and portion sizes. Nothing more to add. Very boring being served the same tea week in week out. , especially when the other option is either a cheese, ham, egg or tuna sandwich.

My parents have both been well looked after in Woodlands. The nurses, carers, housekeeping, laundry staff and everyone who works there is kind and thoughful.

The staff genuinely care for mum which is the main thing you want from a care home. There are plenty of activities to get involved with and residents are encouraged to leave their rooms as often as possible. Rooms are comfortable, it is clean and well designed. Definitely recommend.

My Dad was previously in two care homes that were shocking, Woodlands is such a contrast. My lovely Dad has Parkinson's and Dementia so needs nursing care as can no longer walk. He has been here now for 6 months and I hope he can remain here for the time he has left. The staff go over and above with their care. They look after all residents so well and generally care about them. Everywhere is clean. The bedrooms are really nice and the food is lovely and very varied. I cannot praise this Care Home enough. All staff are lovely and helpful, from the admin staff to the cleaners. I love visiting my Dad here as there is a really nice atmosphere and everyone is like family.

My father moved into Woodlands in February 2024. The staff are extremely kind and very helpful. They show great respect to my 93-year-old father. I would recommend Woodlands because they provide such a high level of care.

I can only say positive comments about Woodlands. The staff are caring and professional, this includes domestic workers, nurses, carers and the office staff. All staff have treated my mum with care and dignity. They are considerate of myself and my family members. The rooms are kept clean and tidy and are comfortably furnished. It gives me great comfort that my mom is staying and receiving care is a peaceful environment to an outstanding level. Thank you.

The staff are always very kind, supportive and patient with my elderly parents and the home is always spotlessly clean.

The staff from Woodlands and all the different teams are so polite, caring and considerate. I couldn't have asked for better treatment for my mum. End-of-life care is superb - my mum said it is like family all so friendly. They treat her with respect and dignity and obviously follow all the policies, procedures etc. The manager is a good leader for staff and very approachable as the nursing team, cleaners, laundry, kitchen and admin plus maintenance team. One word - Exemplary! Ward Seniors too!

Over the 2 months, we have found that all the dementia nursing and the administrative staff, seemingly always friendly and smiling, have provided excellent caring services for my wife. She settled into Woodlands very quickly, without any problem. Visiting is free and easy with no restriction and there is ample car parking. The surroundings are pleasantly rural. Any particular requirements received quick positive responses. My only slight criticism is that the rooms are fairly small, although they do have ample storage space. We did have to supply and install our own TV system. I thoroughly recommend Woodlands to any potential enquiries

I'm very pleased with the care my mum has had at Woodlands. There will always challenges caring for folk with dementia but Mum is not noticeably agitated and the staff are attentive and familiar with Mum. I have come to know the staff by sight and name. Mum is treated with dignity and respect to my knowledge and there is an awareness of what Mum enjoys and gives her peace.

happy that she, I and our family have been so fortunate.

Efficient, kind, caring, lovely staff go above and beyond taking care of residents. Food is excellent. Takes stress off me knowing my husband is getting one-to-one care.

Mum has great care in Woodlands, the staff are attentive and caring. We couldn't have asked for a better place. Thank you.

Brilliant staff, make everybody feel very welcome and at home.

Lovely staff, friendly and caring and look after the residents brilliantly.

Everything was amazing, she was so happy and thought she was staying in a 5-star hotel.

Lovely garden, a small enough nursing home that there are always staff members around and great care taken of my mum.

I have felt very "at home" when visiting my friend at Woodlands and enjoyed sitting in on a full service once when I came on a Wednesday afternoon. I think the staff and chaplain are very warm and welcoming and also very caring towards all the patients. There was a tea party on Friday once, and that was really special, with an accordionist playing requests in the lovely garden. The weather was beautiful that day.