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Care Homes Owned by Serencroft in Greater Manchester

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Only the locations & reviews in Greater Manchester for Serencroft are being shown.

Serencroft Locations in Greater Manchester (2)

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2 Care Homes owned by Serencroft in Greater Manchester

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Cherryfield House
Petersburg Road, Edgeley, Stockport SK3 9QZ
"I would like to thank Sam and the team for taking a professional approach all the time. They are very caring and considerate towards my..."Read all 33 reviews

from £1,500 / weekSize 29 rooms

Location Type: Care Home

Cherryfield House is registered for twenty-nine residents, with mostly en-suite rooms and pleasant living areas highly-suited to the needs of adults diagnosed with dementia. Older people with care... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Plane Tree Court
11/13 St Lesmo Road, Edgeley, Stockport SK3 0TX
"My dad was a resident in the nightingale wing for end of life care. The care he was given for the short time he was there was second to..."Read all 90 reviews

from £1,250 / weekSize 66 rooms

Location Type: Care Home

Plane Tree Court is an exclusive home within beautiful gardens in Edgeley, local to all amenities, providing 24-hour excellent long term or respite residential, nursing and dementia care. The excellent... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Serencroft Reviews in Greater Manchester (123)

9.3

Serencroft has a Group Review Score of 9.3 (9.346) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Serencroft must have a Review Score.

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Showing 123 reviews matching selected criteria
Review of Plane Tree Court from V B (Daughter of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

My dad was a resident in the nightingale wing for end of life care. The care he was given for the short time he was there was second to none. The staff were caring and took the time to not only take care of his needs but to get to know him as well. As a family we couldn't have asked for anything more for dads last weeks.

Reply from PARIA KAZEMI, ADMINISTRATOR at Plane Tree Court

Thank you for this warmth review about PTC. We will always try to do our best for our residents and family satisfaction.

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Review of Plane Tree Court from Joanne W (Daughter of Resident) published on 31 July 2026 Submitted via Website
Overall Experience
Mum was transferred to Plane Tree after a stay in another home where we were told we were looking at short term palliative care. Mum actually ended up staying in there for 4 months and passed away this week. The home is excellent and spotlessly clean - you would never arrive and some of the area of the home was not being cleaned.
She was looked after with care and dignity and all the staff are very welcoming and helpful. We could not have wished for a more dignified and caring end.

Thank you for looking after our mum so well.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your heartfelt feedback. We are deeply sorry for your loss and appreciate you taking the time to share your experience. It is reassuring to know that your mum was cared for with dignity, compassion, and respect during her time with us, and that the support provided brought comfort to...  

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Review of Plane Tree Court from Maureen S (Daughter of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

Plane Tree Court is a pleasant welcoming place. On arrival every member of staff you see look happy and smile and greet you. The staff always respond to any requests we have and are quick to help. They look after my father with dignity and care. Nothing seems too much for them, to make him comfortable and also see to his physical care needs and his nursing care needs. The home is always clean whatever time of day we go. The staff seem to work well with each other. The residents are always clean and seem content,

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your kind feedback. We're delighted to hear that your father is cared for with dignity, compassion, and professionalism. It's wonderful to know that the welcoming atmosphere, responsiveness of the team, and high standards of cleanliness have made such a positive impression. Your comments will be shared with the team and are greatly appreciated.

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Review of Plane Tree Court from I C (Daughter of Resident) published on 16 July 2026 Submitted via Website
Overall Experience

Mum has lived at Plane Tree Court for over four years, and during that time she has truly thrived thanks to the wonderful care provided by the nursing staff and carers. She is happy, always clean, and very well cared for, both physically and emotionally. Plane Tree Court is a clean, welcoming, and cheerful environment, with varied and plentiful food and drink, and the on-site kitchen staff are very accommodating. The gardens are well maintained and the daily activities programme is fantastic, offering plenty of variety and fun, and Mum has made many friends there. The managers are always available, nothing is too much trouble, and the open visiting times are very helpful for family members who work. We could not have found a better place for Mum.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your lovely feedback. We're delighted to hear that your mum has thrived during her time with us and that she is happy, well cared for, and enjoying life at the home. It's especially pleasing to know that the care, activities, food, environment, and support from the team have made such a positive difference. Your kind words mean a great deal and will be shared with the whole team.

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Review of Plane Tree Court from D E (Daughter of Resident) published on 10 July 2026 Submitted via Website
Overall Experience
As a family, we needed to arrange two weeks of respite care for our mum and chose Plane Tree Court. From start to finish, the care she received was outstanding, and nothing was ever too much trouble for the staff.
Our experience was extremely positive. Every member of the team, including the manager, showed genuine compassion, kindness, and friendliness, which gave us great peace of mind.

We would have no hesitation in recommending Plane Tree Court to others, and it would certainly be our first choice for any future respite care.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your wonderful feedback. We're delighted to hear that your mum's respite stay was such a positive experience and that the care and support provided gave your family peace of mind. It is especially rewarding to know that the kindness, compassion, and dedication shown by the team made a...  

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Review of Plane Tree Court from M S (Son-in-law of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

Overall everything was great sometimes they did seem a bit short staffed but coped well my father in law went in an unhappy man but since hes been in Plane Tree he seems to have blossomed.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your feedback. We're pleased to hear that your father-in-law has settled well and grown in confidence during his time with us. It's wonderful to know that the care and support provided have had such a positive impact on his wellbeing. We also appreciate your comments and will continue working hard to provide the best possible care and support for all our residents.

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Review of Plane Tree Court from Kath T (Daughter-in-law of Resident) published on 22 June 2026 Submitted via Postal Card
Overall Experience
How can you describe something that's perfect?

From the greeting when you arrive, to the early access to see the activity chart, the weekly menu and all the staff knowing the residents' names. Visiting was easy with virtually no restrictions. Kindness, empathy, care, both for our dad and the family. Comfort, cleanliness, plus attention when required. Nursing of the highest quality, dignity honoured at all times. Dad couldn't join in the many and varied activities but they were available. Thank you Plane Tree Court.

Reply from Abhishek Kumar, Business Compliance Officer at Plane Tree Court

Thank you for your thoughtful and kind feedback. We're pleased to hear that your experience-from visiting arrangements to the quality of care has been so positive. Your recognition of the team's kindness, professionalism, and respect for dignity means a great deal and will be shared with everyone.

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Review of Plane Tree Court from P F (Sister of Resident) published on 8 June 2026 Submitted via Website
Overall Experience

Management, Supervisors, Carers, Activities, Chef, Cleaning Team and Laundry have all provided the most excellent care for my sister over the last year. The feel good factor at Plane Tree is extraordinary. All staff are polite, pleasant and cheerful. The doctor reviews medical concerns regularly and visits to hospital including ambulance transport are arranged without delay. My sister's health has improved and stabilised and her demeanour and confidence is much more positive. She is happy and secure at Plane Tree.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your kind feedback. We're pleased to hear that your sister feels happy, secure, and well supported, and that her health and confidence have improved. Your comments about the team's care and dedication are greatly appreciated and will be shared with everyone.

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Review of Plane Tree Court from Lynn S (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

My father has recently arrived at Plane Tree and I cannot praise the staff and home enough. Dad kept having falls and we were constantly on edge, but now we are much at ease knowing he is looked after so well.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court
Thank you for your kind feedback. We're very pleased to hear that your father has settled in well and that the support from the team has helped put your mind at ease, especially following his recent falls. Ensuring residents feel safe and well cared for is our top priority.

We truly value your...  

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Review of Plane Tree Court from E B (Sister-in-law of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

A lovely friendly home. Lovely staff, very patient with my sister in law. She has been a resident for nearly 3 years and on the whole she has been very happy. She ennjoys the activities with Amberly most days. There is always something new to enjoy. My sister in law eats very well and emjoys all the food they cater for her needs very well.

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Review of Plane Tree Court from Colin B (Brother of Resident) published on 7 May 2026 Submitted via Website
Overall Experience

I have been very pleased with the care that my sister including receives, she is very well looked after ,the staff are very pleasent and professional in every thing they do, she receives medical checks weekly and also constant monitoring they make sure that medication is administered daily , she has been in the care home for years and in that time has become wheel chair bound but gone down to recreation everyday, I feel that i would like to give a mention to Amberley who is excellent in keeping everybody entertained . She has 3 meals a day including puddings and rarely leaves anything ,overall I have nothing but good things to say about the home , keep up the good work

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your thoughtful feedback. It's especially encouraging to know your loved ones enjoys the activities and meals provided. Your kind comments about the staff's professionalism and dedication are greatly appreciated and will be shared with the team as encouragement to continue their good work.

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Review of Cherryfield House from Chris B (Son of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

I would like to thank Sam and the team for taking a professional approach all the time. They are very caring and considerate towards my dad I couldn't ask for a better care home thanks again Sam the care home offers really good variety of food and the home is always very clean and tidy

Reply from Abhishek Kumar, Business & Compliance Officer at Cherryfield House

Thank you for your kind feedback. We're pleased to hear that the team has consistently provided professional, caring, and considerate support, and that your dad is so well looked after. It's also great to know you're happy with the variety of food and the high standards of cleanliness throughout the home. Your comments are sincerely appreciated by everyone involved in his care.

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Review of Plane Tree Court from Gillian F (Partner of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

My partner has many challenging symptoms. He has already been in 5 different care homes. Most couldn't cope with him. He's been at Plane Tree Court for nearly 2 years now and the staff couldn't be kinder or more respectful to him. Well done Plane Tree. Gill.

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for sharing your experience. We're very pleased to hear that the team has been able to support your partner with kindness, patience, and respect, particularly given the challenges involved. Your feedback is a real credit to the staff and their commitment to person-centred care, and it means a great deal to know he is settled and well supported.

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Review of Plane Tree Court from Julie R (Next of Kin) published on 31 March 2026 Submitted via Website
Overall Experience

I cannot thank plane tree court staff enough for the support and kindness of there staff , they treated Hugh with care consideration and respect, nothing is to much trouble from the management , receptionist, carers , nurses and cleaners all have been amazing. I would recommend this home as being the best in Stockport and I've visited quite a few . Thank you all so very much .

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for sharing such a warm and meaningful review. We're truly pleased to hear that the team's care, respect, and support made a positive difference. Your comments about the dedication shown by everyone from management and reception to carers, nurses, and housekeeping mean a great deal to us. We're grateful for your recommendation and remain committed to providing the highest standard of care.

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Review of Plane Tree Court from Nikki B (Daughter of Resident) published on 17 March 2026 Submitted via Website
Overall Experience
Following respite stays over the previous few years, we had to negotiate with the local council to enable mum to have a permanent residential place place when her condition deteriorated at the end of 2025, and we are so glad we did.
Mum was welcomed to her own room, with en-suite facilities, by staff who had taken care of her during previous respite stays - as well as being introduced to new staff. Mum's care plan was reviewed by her social worker and myself with the assistant manager, nursing and care staff and her individual needs are being monitored.
All of the staff are so friendly, caring and sociable, despite all the hard work they have to do, and we know mum is being looked after. She particularly enjoys the cooked breakfast, along with the other food made on site by the excellent kitchen staff, and being taken down to the activity room (on the days when she is up to it) to take part in the sessions run on site.

We could not be happier knowing mum is safe and well cared for!

Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree Court

Thank you for your thoughtful feedback. We are very pleased to hear that the move to permanent residency went smoothly and that the team helped your mum feel settled and supported. It's great to know she is enjoying the meals, her room, and the activities when she is able to take part. Your...  

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Review of Plane Tree Court from M T (Wife of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

My husband is currently residing in Plane Tree Court. The staff work very hard to provide a high standard of care. He is nursed in bed and needs full care including feeding, incontinence and catheter care. He enjoys his food which is pureed. He doesn't feel rushed as the staff are patient and kind. His bedroom is quite dark and he cannot see out of the window. The family have asked that he can change to a more suitable room when available. Overall we are very happy with his care.

Reply from Abhishek Kumar, Business & Compliance Support at Plane Tree Court

Thank you so much for taking the time to share your kind feedback. We're delighted to hear that your husband is being well cared for and that our team's patience and compassion are making a positive difference to his comfort. We appreciate your comments about his room, and we will certainly keep...  

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Review of Plane Tree Court from Kathleen D (Respite Resident) published on 16 February 2026 Submitted via Postal Card
Overall Experience

For the first time in 57 years, my husband and I were separated. He was taken to hospital by ambulance on advice of carers. He had developed dementia and Alzheimer's, which had become very bad - and the situation had become dangerous. I was taken to Plane Tree Court by one of my sons. The staff were really lovely to me, I was fed good food every day. So kind and caring. Everything was spotlessly clean (no nasty smells). It felt as if I really mattered. I slept well, in comfort and cleanliness.

Reply from Abhishek Kumar, Support Manager at Plane Tree Court

Thank you, Kathleen, for sharing such a heartfelt review. It means so much to know that you felt cared for, safe, and valued by our team. Your kind words about our staff, environment, and food are deeply appreciated. We wish you and your husband all the very best, and Planetree staff are here whenever you need us.

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Review of Plane Tree Court from Holly S (Granddaughter of Resident) published on 9 February 2026 Submitted via Postal Card
Overall Experience

All staff members were amazing with my grandma , they helped male her last months before she passed very comfortable and enjoyable. The care home was very welcoming and took care of the whole family and it was clear the valued every resident highly. They took great care of my gran physically and mentally, and made sure she was treated with dignity.

Reply from Abhishek Kumar, Support Manager at Plane Tree Court
Thank you, Holly, for taking the time to share your thoughtful feedback. We are sincerely grateful for your kind words. It was our privilege to care for your grandmother and to support your family during her final months.

We are pleased to hear that our team provided the comfort, dignity, and...  

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Review of Plane Tree Court from Emma S (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience

My mum spent six months living at Plane Tree Court, until she sadly died. All the staff provided amazing care, kindness and friendship towards my mum. They helped my mum with such warmth, compassion and humanity, both physically and emotionally, at a time when these traits were needed. Thank you.

Reply from Abhishek Kumar, Support Manager at Plane Tree Court
Dear Emma,
Thank you for taking the time to share your reflections on your mother's stay at Plane Tree Court. We are deeply appreciative of your kind words regarding the care, compassion, and support shown by our team.

Feedback such as yours not only honours the work of our staff, but also guides...  

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Review of Plane Tree Court from Janice B (Friend of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

My friend has been in this care home for six months and sadly passed away there in January of 2026. Her care from her entering has been excellent and every single member of staff has shown kindness and care right up until the day she passed. The nursing staff, the cleaning staff and the chef have been amazing and always treated my friend and her friends and family with compassion and respect. A truly great home.

Reply from Jiji Saju, Manager at Plane Tree Court
Dear Janice,
Thank you for taking the time to share your feedback following the passing of your friend. We offer our sincere condolences to you, your friends and your family during this difficult time.

We are grateful for your kind words regarding the care and support your friend received during...  

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