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Care Homes Owned by Serencroft in Greater Manchester

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Serencroft in Greater Manchester

Only the locations & reviews in Greater Manchester for Serencroft are showing below.

View the details of all 5 locations (with 297 reviews) owned by Serencroft

Serencroft Locations in Greater Manchester (2)

 - Browse 2 Care Homes owned by Serencroft in Greater Manchester
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Cherryfield House
Petersburg Road, Edgeley, Stockport SK3 9QZ 
9.7 33 reviews
Cherryfield House, Stockport, Greater Manchester
"I would like to thank Sam and the team for taking a professional approach all the time. They are very caring and considerate towards my…"   Read all 33 reviews
  • from £1,500 / week
  • 29 Rooms
Location Type Care Home

Cherryfield House is registered for twenty-nine residents, with mostly en-suite rooms and pleasant living areas highly-suited to the needs of adults diagnosed with dementia. Older people with care ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Plane Tree Court
11/13 St Lesmo Road, Edgeley, Stockport SK3 0TX 
9.6 82 reviews
Plane Tree Court, Stockport, Greater Manchester
"Plane Tree court Nursing Home is one of the most friendly enviroment I've ever seen, Ny friend had been there since May 2025 , All staff…"   Read all 82 reviews
  • from £1,250 / week
  • 66 Rooms
Location Type Care Home

Plane Tree Court is an exclusive home within beautiful gardens in Edgeley, local to all amenities, providing 24-hour excellent long term or respite residential, nursing and dementia care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Serencroft Reviews in Greater Manchester (115)

9.2

Serencroft has a Group Review Score of 9.2 (9.180) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Serencroft must have a Review Score.

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Review of

Plane Tree Court

from Paria K (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Plane Tree court Nursing Home is one of the most friendly enviroment I've ever seen, Ny friend had been there since May 2025 , All staff are extremley kind and caring , food is nice and has a large variety .
Residents are cared clinicaly well and sufficent medical assissstence .
In general we are
very satisfied with the service our friend recievs .
Could'nt thanks the staff enough.
Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree CourtThank you for your kind and reassuring feedback. We're delighted to hear that the welcoming atmosphere, quality of care, and support from the team have made such a positive impression. It's especially pleasing to know that the clinical care, medical support, and variety of meals are meeting expectations. Your comments mean a great deal to us, and we will be sure to share your feedback with the wider team, who work hard to provide compassionate and high-quality care every day.
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Review of

Cherryfield House

from Chris B (Son of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Sam and the team for taking a professional approach all the time. They are very caring and considerate towards my dad I couldn't ask for a better care home thanks again Sam the care home offers really good variety of food and the home is always very clean and tidy
Reply from Abhishek Kumar, Business & Compliance Officer at Cherryfield HouseThank you for your kind feedback. We're pleased to hear that the team has consistently provided professional, caring, and considerate support, and that your dad is so well looked after. It's also great to know you're happy with the variety of food and the high standards of cleanliness throughout the home. Your comments are sincerely appreciated by everyone involved in his care.
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Review of

Plane Tree Court

from Gillian F (Partner of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has many challenging symptoms. He has already been in 5 different care homes. Most couldn't cope with him. He's been at Plane Tree Court for nearly 2 years now and the staff couldn't be kinder or more respectful to him. Well done Plane Tree. Gill.
Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree CourtThank you for sharing your experience. We're very pleased to hear that the team has been able to support your partner with kindness, patience, and respect, particularly given the challenges involved. Your feedback is a real credit to the staff and their commitment to person-centred care, and it means a great deal to know he is settled and well supported.
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Review of

Plane Tree Court

from Julie R (Next of Kin) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank plane tree court staff enough for the support and kindness of there staff , they treated Hugh with care consideration and respect, nothing is to much trouble from the management , receptionist, carers , nurses and cleaners all have been amazing. I would recommend this home as being the
best in Stockport and I've visited quite a few . Thank you all so very much .
Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree CourtThank you for sharing such a warm and meaningful review. We're truly pleased to hear that the team's care, respect, and support made a positive difference. Your comments about the dedication shown by everyone from management and reception to carers, nurses, and housekeeping mean a great deal to us. We're grateful for your recommendation and remain committed to providing the highest standard of care.
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Review of

Plane Tree Court

from Nikki B (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following respite stays over the previous few years, we had to negotiate with the local council to enable mum to have a permanent residential place place when her condition deteriorated at the end of 2025, and we are so glad we did.
Mum was welcomed to her own room, with en-suite facilities, by staff
who had taken care of her during previous respite stays - as well as being introduced to new staff. Mum's care plan was reviewed by her social worker and myself with the assistant manager, nursing and care staff and her individual needs are being monitored.
All of the staff are so friendly, caring and sociable, despite all the hard work they have to do, and we know mum is being looked after. She particularly enjoys the cooked breakfast, along with the other food made on site by the excellent kitchen staff, and being taken down to the activity room (on the days when she is up to it) to take part in the sessions run on site.
We could not be happier knowing mum is safe and well cared for!
Reply from Abhishek Kumar, Business & Compliance Officer at Plane Tree CourtThank you for your thoughtful feedback. We are very pleased to hear that the move to permanent residency went smoothly and that the team helped your mum feel settled and supported. It's great to know she is enjoying the meals, her room, and the activities when she is able to take part. Your comments about the staff's care and dedication mean a great deal. We at Serencroft are committed to ensuring she continues to feel safe, comfortable, and well looked after.
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Review of

Plane Tree Court

from M T (Wife of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is currently residing in Plane Tree Court. The staff work very hard to provide a high standard of care. He is nursed in bed and needs full care including feeding, incontinence and catheter care. He enjoys his food which is pureed. He doesn't feel rushed as the staff are patient and kind.
His bedroom is quite dark and he cannot see out of the window. The family have asked that he can change to a more suitable room when available. Overall we are very happy with his care.
Reply from Abhishek Kumar, Business & Compliance Support at Plane Tree CourtThank you so much for taking the time to share your kind feedback. We're delighted to hear that your husband is being well cared for and that our team's patience and compassion are making a positive difference to his comfort. We appreciate your comments about his room, and we will certainly keep your request in mind as soon as a more suitable space becomes available. Thank you again for your trust and for your ongoing support.
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Review of

Plane Tree Court

from Kathleen D (Respite Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the first time in 57 years, my husband and I were separated. He was taken to hospital by ambulance on advice of carers. He had developed dementia and Alzheimer's, which had become very bad - and the situation had become dangerous. I was taken to Plane Tree Court by one of my sons. The staff were
really lovely to me, I was fed good food every day. So kind and caring. Everything was spotlessly clean (no nasty smells). It felt as if I really mattered. I slept well, in comfort and cleanliness.
Reply from Abhishek Kumar, Support Manager at Plane Tree CourtThank you, Kathleen, for sharing such a heartfelt review. It means so much to know that you felt cared for, safe, and valued by our team. Your kind words about our staff, environment, and food are deeply appreciated. We wish you and your husband all the very best, and Planetree staff are here whenever you need us.
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Review of

Plane Tree Court

from Holly S (Granddaughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff members were amazing with my grandma , they helped male her last months before she passed very comfortable and enjoyable. The care home was very welcoming and took care of the whole family and it was clear the valued every resident highly. They took great care of my gran physically and mentally,
and made sure she was treated with dignity.
Reply from Abhishek Kumar, Support Manager at Plane Tree CourtThank you, Holly, for taking the time to share your thoughtful feedback. We are sincerely grateful for your kind words. It was our privilege to care for your grandmother and to support your family during her final months.
We are pleased to hear that our team provided the comfort, dignity, and support she deserved, and that you found the home welcoming and attentive. Your recognition of the staff's commitment to both physical and emotional well-being is deeply appreciated.
We extend our warmest regards to you and your family.
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Review of

Plane Tree Court

from Emma S (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent six months living at Plane Tree Court, until she sadly died. All the staff provided amazing care, kindness and friendship towards my mum. They helped my mum with such warmth, compassion and humanity, both physically and emotionally, at a time when these traits were needed. Thank you.
Reply from Abhishek Kumar, Support Manager at Plane Tree CourtDear Emma,
Thank you for taking the time to share your reflections on your mother's stay at Plane Tree Court. We are deeply appreciative of your kind words regarding the care, compassion, and support shown by our team.
Feedback such as yours not only honours the work of our staff, but also guides us in continually strengthening the quality of our service. Knowing that our approach made a meaningful difference during a difficult time reinforces our commitment to providing dignified, person-centred care for every resident.
Please accept our sincere condolences on your loss, and our gratitude for acknowledging the team's efforts.
Kind regards,
Plane Tree Court Management
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Review of

Plane Tree Court

from Janice B (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in this care home for six months and sadly passed away there in January of 2026. Her care from her entering has been excellent and every single member of staff has shown kindness and care right up until the day she passed. The nursing staff, the cleaning staff and the chef have been
amazing and always treated my friend and her friends and family with compassion and respect. A truly great home.
Reply from Jiji Saju, Manager at Plane Tree CourtDear Janice,
Thank you for taking the time to share your feedback following the passing of your friend. We offer our sincere condolences to you, your friends and your family during this difficult time.
We are grateful for your kind words regarding the care and support your friend received during her six months with us. It is reassuring to know that our nursing team, cleaning staff and kitchen staff were able to provide compassion, dignity and respect throughout her stay, and especially in her final days. Your acknowledgement of their efforts means a great deal to everyone at the home.
We remain committed to delivering high standards of care and creating a supportive environment for all residents and their loved ones. Thank you once again for your thoughtful review.
Kind Regards
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Review of

Plane Tree Court

from Amanda C (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to take a moment to express my deepest gratitude to everyone here.
When my mum first arrived, we were so Scared & anxious but your team's professionalism and kindness immediately put us at ease.
I've seen firsthand the way you treat every resident with dignity. Whether it was day or night,
any time , You went above and beyond to ensure our mum felt safe and cared for. Your hard work doesn't go unnoticed-it has given our family a sense of peace that we truly needed. Thank you for treating my mum not just as a resident, but like family."
Words cannot fully express our gratitude for the care you gave our mother. This journey has been heartbreaking but your unwavering support made a world of difference.
You provided more than just medical care; you provided humanity & amazing Care to our Beautiful mum, holding her hand, just being there.
Phoebe who was one of mums caregivers,
She was always professional & compassionate & caring, an asset to plain tree court. Thank you
Reply from Jiji Saju, Manager at Plane Tree CourtDear Amanda,
Thank you so much for taking the time to share such a thoughtful and heartfelt message. We are truly honoured to have been able to care for your mum and support your family during such a difficult time.
Your words mean a great deal to our team. We strive to treat every resident with dignity, compassion, and respect, and it is deeply rewarding to know that this was reflected in your experience.
We will make sure Phoebe receives your special mention ,she is indeed an asset to Plas Tree Court, and your recognition will mean so much to her.
Please know that it was a privilege to be part of your mum's journey and to provide comfort and care when it mattered most. If there is anything we can do for you in the future, do not hesitate to reach out.
With sincere gratitude
Jiji
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Review of

Plane Tree Court

from Andy P (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad arrived at Plane Tree Court via 7 weeks in hospital, and is receiving nursing care. We had viewed Plane Tree amongst others, prior to his move and wanted him to come here.
I had read the reviews and I will add this
The staff are absolutely amazing, they are all professional, kind and caring.
It is clear they are all well suited to their roles, and this has made us as a family so comfortable knowing that my dad is being well cared for
The rooms all seem of a very good standard, with good recreational areas for residents to move to as and when they choose.
The building is well laid out and set within lovely well kept grounds, which in summer months will be great for a trip round the gardens for him.
Thanks to all the staff, Gigi the manager and Tony the assistant manager , who has a great understanding of patients needs.
I would without hesitation recommended Plane Tree
Reply from Jiji Saju, Manager at Plane Tree CourtDear Andy
Thank you for sharing your kind words and positive experience. We're so pleased to hear that your dad is settling in well and that you and your family feel reassured.
Your feedback about our staff, care, and facilities means a lot to us. I will make sure to share your comments with the team, including Tony.
Please let us know if there's anything we can do to make your dad's stay even better.
Kind regards
Jiji
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Review of

Cherryfield House

from C B (Son of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sam and the team are absolutely amazing the care and consideration they have given my dad from day 1 has been 10 out of 10 fantastic care home and it's fills you with huge confidence that my dad is being looked after thank for all your support
Reply from Sam Waite, Home Manager at Cherryfield HouseThank you so much for sharing such kind words. It means a great deal to us to know you feel confident in the care your dad receives. We truly value building trust with families and making every day positive for our residents. Your feedback is a wonderful encouragement to the whole teamthank you for taking the time to share it.
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Review of

Cherryfield House

from Philip B (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in to Cherryfield in January 2025. Since being there he has thrived, as best he can, considering the conditions he is living with. The home isn't too large, with perhaps up to 25 or so bedrooms. This means that all the staff know my dad, not just as a resident but as the person we know
It also means that all the staff know me and all of my family members too, as we do them.
Their care feels very person centred and they evidently have a close and productive working relationships with others involved in my dad's care, especially the local GP practice who speak very highly off them.
My dad is living with two types of dementia but responds well to the care packages in place. His appetite has improved, he's gained weight, he looks better in himself and he is more engaged with other people. My dad, with his current state of mind, thinks that all the staff there are his employees, and they play along with that when that's appropriate
Reply from Abhishek Kumar, Support Manager at Cherryfield HouseThank you for sharing such a thoughtful review. We're so pleased to hear your dad is thriving and feeling more engaged it truly means the world to us. Knowing that our team's efforts make a positive difference for him and your family is why we do what we do. On behalf of Sam & Team - Thank you Once again!
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Review of

Cherryfield House

from Jackie B (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in this care home since January 2025. I feel that my dad's experience has been so positive, all the staff are highly professional and have enabled my dad to settle into the home seamlessly. The care home is very accommodating and have helped us as a family to transition from dad being
at home to dad being in care. Sam has made herself available to answer questions and elevate any concerns. questions. Sam and the staff have been extremely supportive to both my dad and our needs. I love the flexibility of visiting hours and especially love the transparency of the care and routines that my dad experiences. I can see that my dad is settled and really happy. That's you to all the staff for being there for my dad x
Reply from Abhishek Kumar, Business & Compliance Officer at Cherryfield HouseThank you for sharing such thoughtful and reassuring feedback. We're very pleased to hear that your dad has settled so well and that the transition into care has been a positive experience for both him and your family. Your kind words about the team's professionalism and support are truly appreciated, and we're glad to see your dad happy and comfortable in Cherryfield Home.
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Review of

Plane Tree Court

from Anne W (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plane Tree Court is a place of safety, unwavering care and the best place for my 100-year-old mother. The staff are endlessly caring and supportive. It is always clean. The staff from the bottom to the top are 100% committed to their roles. I can't thank them enough for their care. I highly recommend
Plane Tree Court for the care of a loved one. Thank you all.
Reply from Jiji Saju, Manager at Plane Tree CourtDear Ann,
Thank you for your kind feedback and recommendation. We are delighted to hear that your mother feels safe and well cared for at Plane Tree Court. Our team takes great pride in maintaining high standards of care and cleanliness, and it is rewarding to know this is recognised. We truly appreciate your support and trust in us.
Kind Regards
Jiji
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Review of

Plane Tree Court

from K S (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only visited the home once as away on holiday - hence the respite care for my mother. Overall everything seemed good and I would certainly use the home again.
Reply from Jiji Saju, Manager at Plane Tree CourtDear K,Thank you for your feedback. We're glad to hear that your overall experience was positive and that you would consider using our home again. We understand how important peace of mind is when arranging respite care, especially while away, and we're pleased we could support your mother during that time. IKind RegardsJiji
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Review of

Plane Tree Court

from T B (Brother-in-law of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the staff to be friendly and caring. The home was recommended by the hospital as being best suited to the resident's needs and so for most parts that has been the case. However as a private care home I would expect a higher level of attention to the state of her room. The carpet and the
bedding are 'tired'. I am pleased with the nursing care received and the fact that the manager has a detailed knowledge of the resident and her needs. The resident feels safe and cared for and the family are confident that she is secure and well supported.
Reply from Jiji Saju, Manager at Plane Tree CourtDear T,Thank you for taking the time to share your feedback. We are very pleased to hear that you have found our staff to be friendly and caring, and that the nursing care and overall support have met your expectations. It's especially encouraging to know that the resident feels safe and well cared for, and that your family feels confident in the support she is receiving.We also appreciate your comments regarding the condition of the room. We take all feedback seriously, and we will review the current furnishings to ensure they reflect the standards we strive to maintain across the home. Your observations help us to continue improving the experience for all our residents.Kind RegardsJijiThank you once again for your thoughtful review and for placing your trust in us.
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Review of

Plane Tree Court

from D W (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the son in law of a resident who celebrated 100 years and plane tree court were supportive to use their activity room so family and friends could share the happy occasion. Management and catering staff provided excellent service and family coming from Japan and Australia and UK it was a lovely
occasion for 3 hours on Saturday 30 August her 100 years well done Plane Tree for your care of my mother-in-law over the last 2 years,! All our family believe my mother-in-law could not have been placed in a better care home!
Reply from Jiji Saju, Manager at Plane Tree CourtDear D W,Thank you for your kind feedback. Were delighted to have supported your family in celebrating such a special milestone. It's wonderful to hear that your mother in-law has received consistent care over the past two years, and we are proud to have made the occasion memorable for everyone. Your appreciation means a great deal to our entire team and I will share the feedback with the team.Kind Regards
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Review of

Plane Tree Court

from C D (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had 10 days respite  in Plane Tree Court earlier in the summer and was very comfortable.
Now mum has moved in as a permanent resident.
 It's been a difficult time for us as a family making the decision but it's definitely been worth it. Mum is  definitely benefiting from being in Plane Tree I
think her interaction with staff and residents is giving her confidence.
The staff are wonderful from the head  chef to every care giver.
The room is lovely and the whole home is very clean and fresh.
More than anything though the atmosphere is warm and friendly.
Everyone is treated with dignity. The care and support is equal from staff and management. The food is good mum is eating more and taking fluids more often than usual.


Thanks so much to all the staff at Plane Tree.

Reply from Jiji Saju, Manager at Plane Tree CourtDear C D, Thank you so much for your kind words. We're really glad to hear that your mum felt comfortable during her respite stay and is now settling in well as a permanent resident. It means a lot to know that the atmosphere, care, and support at Plane Tree Court are making a positive difference for her ,and for your family. I pass your lovely feedback on to the whole team.Kind Regards
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