Plane Tree Court, Stockport, Greater Manchester
Plane Tree Court, Stockport, Greater Manchester
Plane Tree Court, Stockport, Greater Manchester

Plane Tree Court is an exclusive home within beautiful gardens in Edgeley, local to all amenities, providing 24-hour excellent long term or respite residential, nursing and dementia care. The excellent caring and professional staff provide the best standards in care. The luxury accommodation offers a choice of large single and double en-suite rooms as well as executive suites, with large lounges and attractive dining areas providing a relaxed and homely atmosphere.

The aim is to create a fulfilling, happy and stimulating lifestyle for all service users, offering a comprehensive range of activities on a daily basis. The activities are range incorporate physical exercise, cognitive stimulation and emotional well-being, ranging from sing alongs to gardening and tea dances. Professionals encourage residents to continue their hobbies and interests and organise activities around their preferences ensuring they can enjoy life to the fullest.

Owner: Altruistic Care Ltd

Person in charge: Jiji Saju (Senior Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Epilepsy • Head/Brain Injury • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: We take all residents who require short term, long term, nursing, dementia and residential care. Ages 45+.

Languages Spoken by Staff (other than English): French, Gujarati, Polish, Portuguese, Urdu

Single Rooms: 60

Shared Rooms: 3

Rooms with ensuite WC: 60

Weekly Charges Guide: Personal Care Single £850 – £1500 , Personal Care Shared (per person) £850 – £1500 Nursing Care Single £850 – £1500 , Nursing Care Shared (per person) £850 – £1500 (These prices are only a guideline, please contact Plane Tree Court to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

The home is located on St Lesmo Road need the Edgeley end

Visiting:

There are open visiting times at Plane Tree Court, please visit at anytime.

Parking:

Parking is available on site.

Latest Care Quality Commission* Report on Plane Tree Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Plane Tree Court has a Review Score of 8 (7.977)

The Review Score of 8 (maximum of 10) for Plane Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Plane Tree Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.25 for Plane Tree Court is calculated as follows: ( (41 Excellents x 5) + (28 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 84 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.727 Points relating to the number of positive Reviews for Plane Tree Court is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.2 Target = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Plane Tree Court?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Plane Tree Court

  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1

Generally, the standard of care is very good. The home is very clean and the staff are very caring. Some particular issues which I wanted addressed were resolved, and generally speaking, issues are dealt with promptly.
The rooms vary in size but are mostly bright and big enough. The lift is a little too small, and access could be improved, but those are minor points. I cannot comment on the food, Mum doesn't eat (peg feed). There are activities, but Mum cannot participate due to her illness.
Overall it is a good, caring home, and both Mum and Dad (while he was alive) were well looked after.

How likely would you be to recommend Plane Tree Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent care by friendly and helpful staff. Residential and nursing managers are informative and knowledgeable, however, the overall home manager is uncooperative, uncommunicative and will not reply or respond to enquiries. The company directors act likewise.

How likely would you be to recommend Plane Tree Court? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Poor

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Trudy Riley, Quality& compliance manager at Plane Tree Court responded to this review on 26 Apr 2017:

I have liaised with AH following this review and he has clarified that these are historic issues that relate to the previous manager, unfortunately, the Directors did not receive any of AH correspondence. We now have a new Interim manager in post who is responsive approachable and wants to listen to relatives. The overall management team continue to work in partnership with relatives and are very open to discussions and suggestions for improvement.

When searching for a care home for my mother, I was particularly looking for a genuinely caring approach, giving my mother the best quality of life possible. In addition to this, quality of rooms, standard of food and physical surroundings such as mature gardens and the facility for residents to sit out in the open when the weather permitted were also important. Plane Tree Court has exceeded my expectations on all front. In particular, the caring attitude of all staff, without exception, their flexibility in coping with my mother's changes in physical condition and the home's extra ideas such as recording of events important throughout my mother's life are so important, providing dignity during my mother's time here.

How likely would you be to recommend Plane Tree Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A senior care worker seemed to not communicate with tennant's in the dining room and visitors (did not introduce herself) to us and did not talk individually to tennants when giving out meds (only to say "open your mouth and swallow") There seemed to be an atmosphere when she was present. Tennant's sat with dirty food plates in front of them for an unacceptable time. Then a sponge fairy bun with butter creme on it was put on the table in a paper wrapper, no napkin or plate. These were extremely awkward for these elderly clients to eat in the wrapper. Then sat there with sponge/creme on themselves / table. No social interaction to encourage pleasant meal time. Also, TV is very loud and poor toileting needs.

How likely would you be to recommend Plane Tree Court? Unlikely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Very Poor

Food & Drink: Satisfactory

Staff: Poor

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My experience or rather (our) experience is slightly different to most, having spent 8 years at another home and then suddenly, with very little notice, told to find other accommodation for my husband. Plane Tree Court provides for me and my family adequately.
I eventually realised, like many of the care homes, it is run of a very large scale with a 'down-to earth' attitude, good rules with a strong efficiency to be successful. We arrived only a few months ago and I really don't know my way round yet. One point I would make - no one has an identity showing or describes their role in the work place. A noise level should prevail every day, particularly when senior members are aware.

How likely would you be to recommend Plane Tree Court? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My husband has been under the care of Plane Tree Court for the past 18 months and I feel that he has been looked after very well. Staff recognise the needs and do the needful. I feel that the home is friendly, open and honest and I have confidence in all the staff. I can approach the staff at any time I can recommend the home to anyone.

How likely would you be to recommend Plane Tree Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot fault the care my dad has received. Nothing is too much trouble and he is extremely happy here. Apart from one clinical lead all the staff are amazing. Caring, considerate, kind, sensitive not only towards my dad but my family as well.

How likely would you be to recommend Plane Tree Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fahreen Jivraj-Maguire, Director at Plane Tree Court responded to this review on 19 Nov 2015:

Thank you for your very kind words - we always strive for the very best and excellent care for our residents.

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Job Vacancies

Staff Profiles

No image found

Lynne Hudson

Job Title: Home Manager

Joined: 2013

Description:

Lynne Hudson is our Home Manager. Lynne is a Registered General Nurse and has 35 years experience within the medicine and elderly care sector. She has a wealth of qualifications in training and development. Her experience includes being a previous care home provider and Registered manager within the Stockport area. Lynne developed the Partnership Workings within the statutory and non-statutory care sector in collaboration with Stockport Council. Lynne is very passionate about the elderly care sector.

No image found

Jane Walls

Job Title: Catering Manager

Joined: 2008

Description:

Jane Walls is the Catering Manager and recently received a diploma in Food production and Cooking. She has been with Plane Tree Court for 5 years, and has worked in Catering for 25 years
.
Jane’s role is to ensure the residents of Plane Tree Court have a varied and balanced diet, catering for specialised diets such as diabetic and celiac preferences. Ensuring meals are presented to a high standard at all times, her speciality in the home are her excellent table displays for special occasions.

Jane also ensures the kitchen remains a safe and healthy environment to work in.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Plane Tree Court