Plane Tree Court

I would without hesitation recommended Plane Tree

Plane Tree Court is a place of safety, unwavering care and the best place for my 100-year-old mother. The staff are endlessly caring and supportive. It is always clean. The staff from the bottom to the top are 100% committed to their roles. I can't thank them enough for their care. I highly recommend Plane Tree Court for the care of a loved one. Thank you all.

Only visited the home once as away on holiday - hence the respite care for my mother. Overall everything seemed good and I would certainly use the home again.

I have found the staff to be friendly and caring. The home was recommended by the hospital as being best suited to the resident's needs and so for most parts that has been the case. However as a private care home I would expect a higher level of attention to the state of her room. The carpet and the bedding are 'tired'. I am pleased with the nursing care received and the fact that the manager has a detailed knowledge of the resident and her needs. The resident feels safe and cared for and the family are confident that she is secure and well supported.

I am the son in law of a resident who celebrated 100 years and plane tree court were supportive to use their activity room so family and friends could share the happy occasion. Management and catering staff provided excellent service and family coming from Japan and Australia and UK it was a lovely occasion for 3 hours on Saturday 30 August her 100 years well done Plane Tree for your care of my mother-in-law over the last 2 years,! All our family believe my mother-in-law could not have been placed in a better care home!

Everyone is treated with dignity. The care and support is equal from staff and management. The food is good mum is eating more and taking fluids more often than usual.

Thanks so much to all the staff at Plane Tree.

Plane Tree Manor the building and rooms are quite dated but I can see work is being done, I had my reservations at first, but the staff, the chef, everyone that works there are so friendly and so kind to all the residents, to me that was the most important thing. My dads care and his environment, they looked after my dads needs so well even cooking food he enjoyed with being Chinese, chef did a great job. Lovely staff always a smile although a difficult job - well done to all.

My husband has only been in Plane Tree Court for a month but the staff and all care has been excellent.

My great aunt stayed for respite care and thoroughly enjoyed her stay- so much so, she didn't wish to leave. The staff have been amazing with her and she's always been treated with kindness, care and respect. She's enjoyed keeping busy with daily activities and socialising with the other residents. Thank you to all at Plane Tree!!

Place Tree Court are providing excellent care for my father. All staff including receptionist, chef, cleaner are faultless. They provide everything my father and his family need- nothing is too much trouble. Would highly recommend. Nursing staff fully understand my father's needs and keep us informed of everything on every visit. Any questions we have are always answered quickly.

I feel very fortunate that my mother is being so well cared for at Plane Tree. The staff are outstanding and offer a high level of care, nothing is too much trouble. My mum's room is always kept clean as are all the communal areas. Visiting at any time of the day or evening is never a problem, all the staff are friendly, kind and welcoming. It is very difficult when a parent must go into a home, but I can honestly say all my fears have come to nothing thanks to the highly professional care and attention my mum is receiving.

My parents due to ill health have been at PTC since November. I am so full of respect and am so grateful to all the staff, they make both my parents and my brother and I feel so welcome and have always got time to tell us all about our parents day. Management always try to accommodate any requirements or suggestions we may have. It's such a relief to know that our parents are cared for so well and made such a fuss of by all staff. There are many planned group activities to keep everyone occupied which could be musical or creative, a breakfast club 3 times a week. Residents can make appointments with a hairdresser, podiatrist etc. and visitors are always welcome. I definately feel my parents are in a safe, clean, cared for environment which gives peace of mind knowing that when we have visited them they are left in safe hands. Thanks to each and every one of you for all your continuing care.

Residents are not allowed to mix/mingle with each other, unless they are put in the downstairs communal room. Food is poor quality and cheap, very small portions. My mum has lost lots of weight whilst being in there. Prisoners get treated better. Lack of activities, rooms are too hot, so residents go to sleep no matter what time of day it is. I had to request a chiropodist, as her feet were in a bad way. No one at the home noticed. The care is appalling.

All of the staff showed great kindness and professionalism to my husband during his final days. The staff took great care to ensure his needs were met and took care to keep us informed so we could be with him. He was in a comfortable caring home.

My dad has been with your nursing home for 4 years now and we are comforted that he is so well looked after. Whenever I walk in the staff always have a lovely welcome and we know that he is in very safe hands every day. The carers, nursing team, chefs and everyone who keeps the place running are fantastic. Thanks for everything you do for my dad.

He has had many health challenges superbly navigated by wonderful staff at all levels. I am also so very grateful for their support and understanding of how having a relative in care affects close relatives.

My brother has been at Plane Tree Court for seven years. I can only express my admiration for all the staff who look after him. From the nursing staff to the chef nothing is too much trouble. It's reassuring to know he is in such kind and capable hands. His care has been outstanding!

Management and staff welcoming, friendly, pleasant and respectful whatever time we visited. So impressed by the cleanliness of the home including frequent fresh bedding. Dad always looked and smelt clean and comfortable. All the staff looked after us and supported us so kindly during Dad's final days. They were always willing to give generously their time to talk to us. Nothing was too much for anyone. We were incredibly touched when all the staff stepped outside to see Dad off on his final journey. I highly recommend this excellent care home.

Very happy with the way they look after my dad.

Mum has been in Plane Tree Court for around 12 months. She can be difficult, demanding and high-maintenance. The staff have always provided an excellent level of care and support. I feel the staff could provide more encouragement to get her involved in more activities. Budgets are likely to be tight and if it is a choice of funds being spent on care or building maintenance and repairs then care should be a priority. Poor building appearance can give a bad impression of the home.