






Plane Tree Court is an exclusive home within beautiful gardens in Edgeley, local to all amenities, providing 24-hour excellent long term or respite residential, nursing and dementia care. The excellent caring and professional staff provide the best standards in care. The luxury accommodation offers a choice of large single and double en-suite rooms as well as executive suites, with large lounges and attractive dining areas providing a relaxed and homely...
Care Provided by Plane Tree Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees is based on Pre-Assessments and Care needs.
The price(s) shown are provided by the care home. Contact Plane Tree Court for full pricing details and T&Cs.
Contact Plane Tree Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Serencroft
- Private Owned
Person in charge
- Jiji Saju (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1994
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Viewing visits can be booked with them through the Reception, which is open from 9am - 5pm.
Parking
- Parking is available on site.
Plane Tree Court Reviews (89)
Plane Tree Court has a Review Score of 9.7 (9.650) out of 10, based on 36 reviews in the last 2 years.
Over all time Plane Tree Court has 89 reviews.
Plane Tree Court is a place of safety, unwavering care and the best place for my 100-year-old mother. The staff are endlessly caring and supportive. It is always clean. The staff from the bottom to the top are 100% committed to their roles. I can't thank them enough for their care. I highly recommend Plane Tree Court for the care of a loved one. Thank you all.
Thank you for your kind feedback and recommendation. We are delighted to hear that your mother feels safe and well cared for at Plane Tree Court. Our team takes great pride in maintaining high standards of care and cleanliness, and it is rewarding to know this is recognised. We truly appreciate your support and trust in us.
Kind Regards
Jiji
Only visited the home once as away on holiday - hence the respite care for my mother. Overall everything seemed good and I would certainly use the home again.
Dear K,Thank you for your feedback. We're glad to hear that your overall experience was positive and that you would consider using our home again. We understand how important peace of mind is when arranging respite care, especially while away, and we're pleased we could support your mother during that time. IKind RegardsJiji
I have found the staff to be friendly and caring. The home was recommended by the hospital as being best suited to the resident's needs and so for most parts that has been the case. However as a private care home I would expect a higher level of attention to the state of her room. The carpet and the bedding are 'tired'. I am pleased with the nursing care received and the fact that the manager has a detailed knowledge of the resident and her needs. The resident feels safe and cared for and the family are confident that she is secure and well supported.
Dear T,Thank you for taking the time to share your feedback. We are very pleased to hear that you have found our staff to be friendly and caring, and that the nursing care and overall support have met your expectations. It's especially encouraging to know that the resident feels safe and well cared...
I am the son in law of a resident who celebrated 100 years and plane tree court were supportive to use their activity room so family and friends could share the happy occasion. Management and catering staff provided excellent service and family coming from Japan and Australia and UK it was a lovely occasion for 3 hours on Saturday 30 August her 100 years well done Plane Tree for your care of my mother-in-law over the last 2 years,! All our family believe my mother-in-law could not have been placed in a better care home!
Dear D W,Thank you for your kind feedback. Were delighted to have supported your family in celebrating such a special milestone. It's wonderful to hear that your mother in-law has received consistent care over the past two years, and we are proud to have made the occasion memorable for everyone....
Now mum has moved in as a permanent resident.
It's been a difficult time for us as a family making the decision but it's definitely been worth it. Mum is definitely benefiting from being in Plane Tree I think her interaction with staff and residents is giving her confidence.
The staff are wonderful from the head chef to every care giver.
The room is lovely and the whole home is very clean and fresh.
More than anything though the atmosphere is warm and friendly.
Everyone is treated with dignity. The care and support is equal from staff and management. The food is good mum is eating more and taking fluids more often than usual.
Thanks so much to all the staff at Plane Tree.
Dear C D, Thank you so much for your kind words. We're really glad to hear that your mum felt comfortable during her respite stay and is now settling in well as a permanent resident. It means a lot to know that the atmosphere, care, and support at Plane Tree Court are making a positive difference for her ,and for your family. I pass your lovely feedback on to the whole team.Kind Regards
Plane Tree Manor the building and rooms are quite dated but I can see work is being done, I had my reservations at first, but the staff, the chef, everyone that works there are so friendly and so kind to all the residents, to me that was the most important thing. My dads care and his environment, they looked after my dads needs so well even cooking food he enjoyed with being Chinese, chef did a great job. Lovely staff always a smile although a difficult job - well done to all.
Dear Shau,Thank you so much for your kind and thoughtful review. We truly appreciate your honesty and understanding . It is great deal to hear that, despite your initial reservations, our dedicated team made a positive impression through their care, kindness, and commitment.We're especially...
My husband has only been in Plane Tree Court for a month but the staff and all care has been excellent.
Thank you for your kind feedback. We are so pleased to hear that your husband has settled in well and that you have found the care and support to be excellent. Your words mean a great deal to the team, and we remain committed to providing the highest standard of care.Kind Regards, Manager
My great aunt stayed for respite care and thoroughly enjoyed her stay- so much so, she didn't wish to leave. The staff have been amazing with her and she's always been treated with kindness, care and respect. She's enjoyed keeping busy with daily activities and socialising with the other residents. Thank you to all at Plane Tree!!
Thank you so much for your lovely feedback. I am pleased to hear that your great aunt had such a positive experience during her stay with us. It's wonderful to know she felt well cared for and enjoyed the activities and company. I will share your kind words with the team , we really appreciate the feedback.Kind Regards, Manager
Place Tree Court are providing excellent care for my father. All staff including receptionist, chef, cleaner are faultless. They provide everything my father and his family need- nothing is too much trouble. Would highly recommend. Nursing staff fully understand my father's needs and keep us informed of everything on every visit. Any questions we have are always answered quickly.
Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your father and your entire family have had such a positive experience at Place Tree Court.It means a great deal to our entire team to know that the care, communication, and support we strive to provide every...
I feel very fortunate that my mother is being so well cared for at Plane Tree. The staff are outstanding and offer a high level of care, nothing is too much trouble. My mum's room is always kept clean as are all the communal areas. Visiting at any time of the day or evening is never a problem, all the staff are friendly, kind and welcoming. It is very difficult when a parent must go into a home, but I can honestly say all my fears have come to nothing thanks to the highly professional care and attention my mum is receiving.
Thank you for taking the time to share your kind words and positive experience. We feel privileged to care for your mother and are delighted to hear that you find our staff outstanding and the environment welcoming. Providing compassionate, high-quality care is our top priority, and it's truly...
My parents due to ill health have been at PTC since November. I am so full of respect and am so grateful to all the staff, they make both my parents and my brother and I feel so welcome and have always got time to tell us all about our parents day. Management always try to accommodate any requirements or suggestions we may have. It's such a relief to know that our parents are cared for so well and made such a fuss of by all staff. There are many planned group activities to keep everyone occupied which could be musical or creative, a breakfast club 3 times a week. Residents can make appointments with a hairdresser, podiatrist etc. and visitors are always welcome. I definately feel my parents are in a safe, clean, cared for environment which gives peace of mind knowing that when we have visited them they are left in safe hands. Thanks to each and every one of you for all your continuing care.
Thank you for taking the time to share your thoughtful review. I am so pleased to hear that you are happy with the care your parents are receiving. We truly appreciate your kind words and are committed to working with you to continue enhancing this positive experience. I will be sure to pass your...
Residents are not allowed to mix/mingle with each other, unless they are put in the downstairs communal room. Food is poor quality and cheap, very small portions. My mum has lost lots of weight whilst being in there. Prisoners get treated better. Lack of activities, rooms are too hot, so residents go to sleep no matter what time of day it is. I had to request a chiropodist, as her feet were in a bad way. No one at the home noticed. The care is appalling.
Thank you for taking time submit the review. I am sorry to hear about this experience and it is the first time this is been brought my attention. Can I please request that you reach out to me so that we can arrange a meeting to discuss these matters further. We look forward to meeting you to work in partnership.
All of the staff showed great kindness and professionalism to my husband during his final days. The staff took great care to ensure his needs were met and took care to keep us informed so we could be with him. He was in a comfortable caring home.
First of all, please accept our heartfelt condolences to you and your family. Thank you so much for sharing such kind words. It means so much to us that your husband's final days were filled with the care and comfort he truly deserved. Our team is dedicated to providing compassionate support to...
My dad has been with your nursing home for 4 years now and we are comforted that he is so well looked after. Whenever I walk in the staff always have a lovely welcome and we know that he is in very safe hands every day. The carers, nursing team, chefs and everyone who keeps the place running are fantastic. Thanks for everything you do for my dad.
Thank you so much for your kind words. We are truly honoured that your dad has been with us for the past four years, and it brings us great joy to know that he is well cared for and comfortable in our home. We greatly appreciate your trust in us and will continue to ensure he receives the excellent...
He has had many health challenges superbly navigated by wonderful staff at all levels. I am also so very grateful for their support and understanding of how having a relative in care affects close relatives.
Thank you for sharing your experience. It's truly heartwarming to hear how well the staff at Plane Tree Nursing Home have supported both your husband and yourself throughout the years. Your gratitude is evident, and I'm sure it means a lot to the team. Wishing you both continued strength and peace as you navigate this journey together.
My brother has been at Plane Tree Court for seven years. I can only express my admiration for all the staff who look after him. From the nursing staff to the chef nothing is too much trouble. It's reassuring to know he is in such kind and capable hands. His care has been outstanding!
Thank you so much for your kind words. It means a lot to hear that you're happy with the care your brother is receiving at Plane Tree Court. We take great pride in our team, and it's wonderful to know that the dedication of our staff - from the nursing team to the chef - is making a positive...
Management and staff welcoming, friendly, pleasant and respectful whatever time we visited. So impressed by the cleanliness of the home including frequent fresh bedding. Dad always looked and smelt clean and comfortable. All the staff looked after us and supported us so kindly during Dad's final days. They were always willing to give generously their time to talk to us. Nothing was too much for anyone. We were incredibly touched when all the staff stepped outside to see Dad off on his final journey. I highly recommend this excellent care home.
Once again please accept our condolences to you and your family. Thank you for taking the time to share your experience with us, I will share your feedback with the wider team. Kind regards.
Residents well looked after.
Very happy with the way they look after my dad.
Thank you for taking the time to complete a review, your feedback is very important to us. I will share this with the staff. Kind Regards.
Mum has been in Plane Tree Court for around 12 months. She can be difficult, demanding and high-maintenance. The staff have always provided an excellent level of care and support. I feel the staff could provide more encouragement to get her involved in more activities. Budgets are likely to be tight and if it is a choice of funds being spent on care or building maintenance and repairs then care should be a priority. Poor building appearance can give a bad impression of the home.
Dear James, once again please accept our sincere condolences. Thank you for taking the time to complete the review. It was our pleasure to look after your mum. I will share this with the wider team. Kind regards.
Mum is very happy at Plane Tree Court. Enjoys the food which is cooked on the premises. Always looks clean and presentable. Regular visits from the hairdresser and chiropodist. Entertained by regular activities. All the staff whether it's a cleaner or carer use Mum's name and always talk to her visitors. Not found any fault and have recommended it to a friend.
Thank you for taking the time to complete a review of your experience, I will share your feedback with the wider team. Kind Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Plane Tree Court.
There are no upcoming events for Plane Tree Court.
Awards / Recognitions (5)
- 02 Feb 2018Recipient: Plane Tree Court
- 02 Feb 2017Recipient: Plane Tree Court
- 02 Feb 2017Recipient: Plane Tree Court
Accreditations
There are no accreditations posted yet for Plane Tree Court.
Meet the Team (1)

Nice & vibrant admin and always happy to help!
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