Cherryfield House

I would like to thank Sam and the team for taking a professional approach all the time. They are very caring and considerate towards my dad I couldn't ask for a better care home thanks again Sam the care home offers really good variety of food and the home is always very clean and tidy

Sam and the team are absolutely amazing the care and consideration they have given my dad from day 1 has been 10 out of 10 fantastic care home and it's fills you with huge confidence that my dad is being looked after thank for all your support

My dad is living with two types of dementia but responds well to the care packages in place. His appetite has improved, he's gained weight, he looks better in himself and he is more engaged with other people. My dad, with his current state of mind, thinks that all the staff there are his employees, and they play along with that when that's appropriate

My dad has been in this care home since January 2025. I feel that my dad's experience has been so positive, all the staff are highly professional and have enabled my dad to settle into the home seamlessly. The care home is very accommodating and have helped us as a family to transition from dad being at home to dad being in care. Sam has made herself available to answer questions and elevate any concerns. questions. Sam and the staff have been extremely supportive to both my dad and our needs. I love the flexibility of visiting hours and especially love the transparency of the care and routines that my dad experiences. I can see that my dad is settled and really happy. That's you to all the staff for being there for my dad x

Thank you.

My dad has been a resident now since December 24. As a family we are very happy with not only with how settled he is but how well looked after he is too. The staff are all warm, caring and patient people who obviously care about the residents. Knowing all their individual quirks and habits the staff all have their own style of care and way of connecting with individuals which is lovely to watch. Sam has been great and lets us know anything of importance in a timely manner. It's a great relief for us all to know dad is being not only looked after but also he is treated as an individual . Thank you to everyone

Cherryfield House cared for my Dad for the final 13 months of his life, when he was sadly succumbing to vascular dementia & alzheimers. My family & I all agree that there is no finer place he could have been; the manager and all the staff at Cherryfield House took such wonderful care of him that we really can't rate them highly enough. My sincere thanks and best wishes to all the staff.

Dad was in Cherryfields for just over 12 months. It was not an easy decision to place him in care but on the first day I visited and saw him in the lounge with the manager, I breathed a sigh of relief. There were plenty of staff around, all very attentive and smiling, and this was the case on every visit. Dad had Alzheimer's and not always aware of his situation, but he always seemed settled. The only smell was that of food cooking and again that was always the case. His room though basic was always clean, as was dad. I cannot fault the staff at all, they were extremely caring. I once said to the manager that I wished dad could tell me what he had for his meals, as he always forgot what he had and that afternoon she went out and purchased a white board for the staff to write it on each day for us. That was such a simple thing but one that made us feel more connected to his life still. I will always be grateful for the care that they gave to dad.

My father in law has been a resident in Cherryfield House for 16 months now. He has Dementia and Alzheimer and other medical conditions. We are extremely happy with the care and can only reiterate the excellent quality of care, given by the manager and team, who we feel go above and beyond. We are always kept informed regarding any issues that arise, which are handled promptly and efficiently. We feel my father in law is cared for as an individual, he is safe, and he is happy. Thank you to all at Cherryfields.

Whenever I come to see my dad he always seems happy and in good spirits. The staff are always looking after him so well and chatting to him like he was one of their own family. Everywhere is so clean and tidy. It gives me peace of mind to know he is being looked after so well.

My father who has Alzheimer's and dementia, his wife passed away suddenly in December 2023. Although we are a very close family, it was apparent that we could not cater for his 24-hour needs, even with home care assistance. Even though it was a very difficult decision to make, we are very glad we found, with the assistance of Adult Social Care, "Cherryfield House". My father in addition to his Alzheimer's and dementia, has a number of other medical conditions, which Cherryfield take care of. We like the fact of their close contact with a daily GP service. We are glad we made the decision. We feel he has the very best care, he is very settled, calmer, more responsive, interacts with both residents and staff. We are kept fully updated of my father's well-being. The manager and staff are caring, thoughtful, dedicated, treat the residents as part of their own family. All staff go above and beyond to make it a home-from-home.

My brother has both physical and learning difficulties and has been a resident of Cherryfield House since February 2016 and is very happy and settled here. The home has a small number of residents and suits his needs. His room with en-suite toilet etc. is ideal for him. The staff are attentive, caring, accommodating and professional. The manager is brilliant and nothing is too much trouble for her, the same with all the staff. I am very happy with him being here and that all his wants and needs including medical attention is taken care of. Because of his conditions, he is insular and will not partake in any activities.

My wife suffered from a rare form of EO dementia. I cared for her for 6 years from diagnosis until the last 5 weeks when she entered Cherryfield. I was very reluctant for her to enter care, but so glad we had Cherryfield. My wife's complex needs meant 16 homes refused her. She was more settled, less anxious and regained some of her former self within days of entering the home. The staff are wonderful, caring, warm and professional; led brilliantly by the manager, who is everyone’s favourite sister/daughter. Apart from the sensitive and loving daily care they excelled when my wife fell ill with several co-morbidities. We insisted my wife should leave the hospital and end her life in the home where she had become comfortable with the family of staff she trusted. She became relaxed and at peace instead of frightened, jumpy and moaning. The staff cleared her room putting in a bed so I could live with her for the two days until she died. They nursed her with love and sympathy which they extended to myself and children.

I am the eldest daughter of my father, who was admitted to Cherryfields House after several admissions to the hospital, me having my own medical conditions it was not an easy decision to place my father in a care home. I contacted the manager at Cherryfield House and I felt very welcome and at ease as soon as I walked in. Very warm and very friendly, very welcoming I was shown around by the manager and I found a lot of the rooms were made personal, the manager assessed my dad's needs. The day my dad arrived he was shown all the love and affection of all the staff he was clearly happy with a big huge smile on his face. My dad celebrated the jubilee party with a bang with live entertainment, he got up for dancing and singing events in the home. They had Indian nights which staff dressed up for it, my dad loved his curries, and the love and respect given by the service users, this gave the family peace of mind. The staff was Dad's family. Sadly due to Dad's health at the end, he was very comfortable and pain-free.

The manager is always around to answer questions we have.

I have been singularly impressed by the level of care and sensitivity shown to my sister - a resident of two months. Staff are always willing to attend to her needs and spend time with her. She is totally bedridden, in severe pain and they manage to cheer her up and she is very appreciative of their concern and kindness. I have bee visiting many care homes over the years as a member of a group of voluntary visitors, Cherryfield House Care Home ranks as the best of them.

Excellent rest home. Managers and staff are very pleasant and helpful.

Since moving my mum into Cherryfield House Care Home, my mum's mood and demeanour changed within two days, her confidence and confusion disappeared and is much happier. When I visit my mum, she's always happy and well turned out. The staff are fantastic and always friendly.

Our mum has been a resident for a number of years, and she is very settled there. The level of care is really good; we couldn't be happier. The staff are really friendly and caring for our loved mum. The manager is of the opinion that all residents are like family members and should be treated with respect and care, which they do. We can't thank them enough for the care and attention they give.

As a family, we rate this care home so highly and are so grateful for what they did for our brother, they allow residents as much freedom and independence as possible and that really helped my brother who had the security of being well looked after at the home but could still have the freedom to go to his social clubs and to football matches and family meals. Thank you to the manager and all the staff for all their hard work and the great care they give to all their residents.