Woodlands Care Centre, Stockport, Cheshire
Woodlands Care Centre, Stockport, Cheshire
Woodlands Care Centre, Stockport, Cheshire

Woodlands Care Centre is an eighty-five place Stockport facility that is well respected for delivering high standards of care that suit the needs of the elderly as well as people with a form of dementia.

The service offers both palliative and respite care and carers have shown their capabilities in dealing with numerous healthcare issues.

Woodlands has good wheelchair access and is located in a good location for a relaxing lifestyle, though with good access to shops and amenities.

Group: MHA (Methodist Homes)

Person in charge: Yvonne Burutsa (Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Woodlands Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Woodlands Care Centre has a Review Score of 9.7 (9.693)

The Review Score of 9.7 (maximum of 10) for Woodlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Woodlands Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.693 for Woodlands Care Centre is calculated as follows: ( (169 Excellents x 5) + (45 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 225 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Woodlands Care Centre is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 17 Reviews ÷ 16 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodlands Care Centre?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodlands Care Centre

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    4
  • Husband of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • Volunteer
    1
  • more

I cannot praise Woodlands Care Centre highly enough. The centre care for my father in his final years. I was enormously impressed by the genuine care shown by all staff from management through to nursing staff. The diligence and record keeping is outstanding providing assurance that your relative is received the very highest standards of care 24/7 and 345 days a year. I would recommend to anyone considering a care home placement.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has found a new home full of happy caring people that always sort my father's needs which include full nursing. He is blind and deaf and 95 years old. I have been looking after my father for the last two years so it means a lot to see him safe with people that care day and night. I can now visit and have the relationship I want knowing he is safe and happy.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Woodlands has provided professional and helpful care facilities over the past few years. The staff in all departments have worked together to achieve a very good end of life care for my mother.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I was extremely happy with the care and kindness given to my mother during the last few weeks of her life at Woodlands. It was so nice to visit her there and to see how well she was being looked after. The staff were all very pleasant. I could not have hoped for more.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

When I knew my sister had to go into a care home, I was very concerned knowing she was always against this.
It took her a few weeks to settle in but your carers were so helpful and understanding that it was amazing how happy she has become. Also, your social activities are a great help but most of all your staff are like family to her.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at Woodlands Care Centre for 18 months and since passed away. I decided to become a volunteer as I had established a good relationship with staff, residents and families and the home have been so caring and compassionate with myself, my mother and families. I felt I wanted to give some care, support and kindness back to the home which had supported me over the time my mum was a resident. My mum was a Christian and she enjoyed the church services, sing-a-long and dances. The staff are exceptional people, dedicated, hardworking and go the extra mile to move the home to the wonderful place it is.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy with Woodlands Care Centre. Dad is happy and well cared for. Recently enjoyed a trip out which he particularly benefitted from.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Mum has been a resident for nearly 2 years. I am very happy with the care. Mum is treated with respect and love and I have no worries.
Cleanliness and hygiene is excellent and it's a pleasure to be in the building. They have a high standard of d├ęcor, security is good, food is of a high standard, appetising and well presented with a good choice of meals. For the residents, activities are many of a high standard and are age appropriate. The activities team and all staff are pleasant and respectful and it's a joy to visit mum and see the staff. All departments work well and team work is excellent.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife was a resident for 4 years until she passed away last June. I have been a volunteer for 4 years and volunteer most days. I feel that it is an excellent care home and have had no concerns over my wife's care whilst she was in the home. Since becoming a volunteer, which I enjoy very much, it has become a major part of my life. I still see that the care is of a very high standard. I am provided with a lunch which I look forward to. I help out with activities which include playing my saxophone to residents, trips out, baking demonstrations, slide shows, archery talk and demonstration, sing-a-long and I produce the newsletter.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are friendly, helpful and approachable and mom is well looked after and enjoys spending time with the staff.
Activities are fun. Mum especially enjoys the animal visits the most including exotic pets, baby lamb visits, dogs, cats and bunny rabbits. Woodlands has a befriender who spends time with mom on a weekly basis. The atmosphere is homely and welcoming and all the family enjoy spending time at Woodlands. All the family visit on a daily basis and know the home well.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband is well cared for at Woodlands Care Centre. He has a lovely room. The staff are very caring and look after my husband's needs. I feel he is in a very safe place. He can live quite independently but always has someone he can go and look after him if needed.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From when Mum first came to Woodlands, the staff and management made all the family welcome, comfortable and relaxed. It's very much a family atmosphere and a home from home. With the added benefit of care and security. The carers are always prepared to go above and beyond. Activities and volunteers are great and good fun and a good variety. Music is a special favourite, the quizzes are great and involve all the families. We are very happy with Woodlands.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Woodlands was dad's third care home, we wanted a home closer to us and his needs were becoming more challenging, he had began to wander, so we needed a home that was secure but also warm and loving.
I don't believe we could have found a better place.
Dad spent his last 10 months at Woodlands. He was cared for by a team of the most wonderful carers you could hope to meet. They could not have done more to help him or us.
Communication throughout was easy - the staff responded quickly and with patience and love.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Walking into Woodlands Care Centre for the first time, I was impressed at an odourless, clean, warm friendly atmosphere. A functional coffee machine added to the scene. The three-week menu rota becomes boring. The presentation of food could be improved. However, special requests to the kitchen are serviced promptly, tastefully and in a friendly style. Carer rotation is minimal but care shortage is a national problem. Agency personnel have little knowledge and less interest in the residents. Laundry facilities are very good with rapid response. Woodlands Care Centre majors on dementia. Residents for general nursing - nurses dedicated in good numbers - find little activity to satisfy their intellectual bent. Relatives almost unanimously place Woodlands Care Centre high on the preferred list of homes.

How likely would you be to recommend Woodlands Care Centre? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Yvonne Reilly-Cooper, Home Manager at Woodlands Care Centre responded to this review on 07 Jul 2017:

Thank you for your kind comments regarding Woodlands Care Home. We are pleased that you have been impressed that Woodlands is odourless, clean and that there is a warm friendly atmosphere.
With regards to the menu, even though it is on a cycle we endeavour to vary the choices by reviewing these options seasonally and including daily variations offered as and when requested by our residents.
I will pass your compliments to our laundry and housekeeping staff. We are happy to arrange further meetings in order to ascertain more ways to satisfy our resident's well-being and the activities to enhance this.
It is appreciated by all at Woodlands that relatives choose to entrust their loved ones into our care.

Excellent service and care towards my brother. Home immaculate and staff thoughtful and courteous.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister and I looked at several care homes before we found Woodlands. Our father was suffering from dementia but was still aware of his surroundings and still attempting to socialise. In Woodlands we found a clean, pleasant home with caring staff who encouraged Dad to make the most of the few months he had left. It was not only the wonderful staff that impressed us but also the volunteers, singers, musicians, chaplains etc. Every afternoon there was some form of activity or entertainment, Dad often thought he was on holiday or on a cruise.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is being well looked after regarding her dementia illness.
My wife has not used her legs in order to walk for the last 8 months and is spending every day in her recliner chair.
She is currently getting more tired and spending half her daily time having extra bed rest. We are thankful to the home that my wife is still alive. (Being maintained by loving care).

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was cared for at Woodlands between 2012 and 2016. Throughout her time there she was well cared for and in her final week I could not have wished for more kind and caring service. Staff are approachable and friendly and the regular staff understand my mother and her needs very well. I would happily recommend Woodlands for anyone looking for care for an elderly parent in my case, one with Alzheimer's.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father has been shown an excellent standard of care and compassion from his first day here. Woodlands has provided us with complete peace of mind, all needs a
nd are taken care of.

How likely would you be to recommend Woodlands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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