
Leaving a loved one at Hampton is as reassuring as you could wish - truly first rate.Laurence R(Son of Resident/Service User)

I cannot recommend Hampton Care highly enough.Bret S(Grandson of Resident/Service User)

The staff went out of their way to spend time with her and meet all her needSally C(Niece of Resident/Service User)

Leaving a loved one at Hampton is as reassuring as you could wish - truly first rate.Laurence R(Son of Resident/Service User)

I cannot recommend Hampton Care highly enough.Bret S(Grandson of Resident/Service User)

The staff went out of their way to spend time with her and meet all her needSally C(Niece of Resident/Service User)

Hampton Care Home is situated in the attractive London suburb of Hampton. The large, elegant purpose-built home was designed with generous rooms and wide corridors to give a spacious and airy feel, ensuring comfort and ease of movement around the home.
From the moment when residents enter the welcoming reception area, they get a sense of the quality of life and home-from-home feel that they can expect while living here.
Hampton...
Care Provided by Hampton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Care Home for full pricing details and T&Cs.
Contact Hampton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Justyna Kirihettige Don (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Visits for new admissions must be arranged by calling the care home at this time.
Parking
- Free on-site parking is available.
Hampton Care Home Reviews (63)
Hampton Care Home has a Review Score of 9.1 (9.118) out of 10, based on 17 reviews in the last 2 years.
Over all time Hampton Care Home has 63 reviews.
Very nice and clean care home, staff and management are great, very caring and helpful, my mum and dad feel safe in the care home, which is a great relief for me and the family, overall good experience.
Thank you so much for your kind words and positive feedback. We're delighted to hear that your mum and dad feel safe, comfortable, and well cared for in our home. Providing a clean, welcoming environment and compassionate support for our residents and their families is always our priority. Your...
I have been here for nearly 1 year, and I find it very nice. I have been welcomed so much, everybody has been kind to me and helpful and have really been so kind and helpful for me. I have to have 24hour bed care. I really don't know what I would do without them.
We are truly grateful for your kind words. Knowing that you feel welcomed, supported, and cared for means everything to us. Our team is dedicated to providing compassionate 24-hour care while ensuring you feel...
My father has been a permanent resident for quite some time and has been very well looked after by the staff at Hampton Care Home. Thank you.
We greatly appreciate you taking the time to share your experience - it means a great deal to our whole team.
I am the resident's daughter. Mum is very happy at Hampton Care Home. Staff are very friendly and caring. Food is beautifully presented and delicious, and a wide variation of menu. Mum is very happy, which is the most important thing.
We are absolutely delighted to hear that your mum is so happy with us. Knowing that she feels comfortable, well cared for, and enjoys both the food and the company of our team means a great deal to...
My father was cared for in this wonderful care home. He was looked after superbly by the staff. Their genuine kindness and compassion made a sometimes difficult situation much more bearable. The activities team brought laughter and joy to my father which we are eternally grateful for, they were truly fabulous. The team looked after him wuth tenderness, kindness and many moments of laughter until he closed his eyes for the final time.
thank you so much for your kind and touching words. It truly meant a great deal to all of us to care for your father, and we are honoured to have been part of his journey. Your appreciation of our team, especially the activities staff, will be shared with everyone and will mean more than you know. Our thoughts remain with you and your family, and we send our heartfelt condolences.
All the staff are very friendly and helpful. Hampton Care is very clean and rooms very good. The garden is very nice to sit in if weather allows and there are some events organised on the ground floor.
Thank you once again for your kind words and continued feedback-it truly means a lot to our whole team. We're so pleased to hear that you've found the home to be clean, comfortable, and welcoming. The garden is one of our favourite spots too when the weather is kind! It's also wonderful to know...
We are always greeted and made to feel welcome when we visit, including our dog!
The one thing we really don't like is the electronic check in. It's time consuming, clumsy and exasperating. I won't repeat what a visiting clergyman said as he did battle with the terminal. With the old system, a hand written book, we were able to see who had visited my mother in our absence. Not only did that give us something to talk about but also allowed us to know who was visiting.
Thank you for your kind and constructive message. We're very grateful that you took the time to share your reflections on your mother's experience with us. We're so pleased to hear that she is beginning to settle in, and that you've found comfort in seeing familiar faces among our staff....
The second time it happened, I alerted the Manager who assured me it wouldn't happen again that they were going to overhaul the procedure for ordering repeat prescriptions and were personally going to speak to the Nurse responsible and offer them further training.
Now that it's happened for the third time indicates a bigger problem with management and staff training.
Thank you for your review. We are glad to hear that you are happy with the homes general care and your mothers day-to-day comfort, but you also feel that there have been some issues around her medication at times. We appreciate honest feedback from our families, because we always wish to do our...
I would recommend this nursing home to any family.
Thank you so much for your thoughtful recommendation. It truly means a lot to the entire team here at Hampton. It was an absolute pleasure to care for your wonderful husband during his time with us.
My mother went into the home in November 2024 and during her time so far, she has received excellent care. The staff are friendly, professional and kind. Whenever we ask for an update on her health, they spend time explaining in full detail what has happened with her care. There is nothing they won't do for her if we ask. Food was also very good.
Thank you so much for such wonderful feedback. We truly appreciate your kind words and are so glad to hear that you were satisfied with the care your Mum was receiving. She was such a wonderful lady, and it was truly our pleasure to look after her. Best wishes, the Manager.
Mum went into the Hampton Care Home November 2024. Everyone was very helpful, kind, caring, and very friendly. They updated us with Mum's care every day. The food was very nice for Mum, and the chef in the kitchen would always do what was easy for Mum to eat. The carers all popped their head in to check on Mum.
Many thanks for your kind words, which are most appreciated by all of us here at the home. We are pleased that you have been satisfied with your Mum's care. She was a much-loved member of the Hampton Care family and will be greatly missed by all our staff. Please do keep in touch and pop in for a cup of coffee at any time.
Carers vary enormously from very good to average. Poor communication between carers working different days and shifts, despite a diary for communications and reminders. Requests for hair appointments etc poorly communicated/managed. Outside telephones are often not answered, answering machine messages not replied to. Activities team are to be commended. Liaison between Nursing and GP visits poor. Previous outside assessment on teams not handled well with technology issues and knowledge of my mother was sketchy. Questionable front of house management not being transparent or brave to pick up the phone to iron out a misunderstanding. Not value for money. My mother is safe and warm.
Thank you for your review. We are glad to hear that you feel your mother is safe and warm but are concerned that you are unhappy with other aspects of her care. We appreciate honest feedback from our families, because we always wish to do the best we can for our residents. As you can appreciate, we...
The food is very good and there is always a choice. Another huge plus for Hampton is the entertainment. This is priceless for residents who do not have dementia. There is a timetable of varied activities each morning and afternoon to stimulate residents. They have 'guest entertainers' in on a regular basis. The entertainment staff do an excellent job. At each visit, I thank my lucky stars that my husband got a place there.
Dear Gillian, thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. I will pass on your...
My father has been living at Hampton Care Home for a few years now and is very settled there. He is very well looked after by his carers and I am very grateful to them for looking after him. The building is safe and secure and he likes to go in the garden. Thank you to everyone who cares for him.
Dear J B, thank you so much for taking the time to complete a review and thank you for your kind feedback, which is much appreciated by the team. We are delighted to look after your father, he is such a lovely man and it's our pleasure to look after him. . Best Wishes
The overall standards at Hampton Care Home are poor. The level of care is poor. My husband is treated with dignity by the caring staff, is good. The overworked staff are good. The management is poor, it is not visible to the residents or available easily to visitors. The rooms are shabby and not of the quality expected for the high charge paid for the resident's 24-hour care. The facilities are not really adequate or suitable for residents on the dementia floor. Too few staff to give specialised nursing care needed. Not enough staff to ensure safety and security. Not value for money.
Thank you for recognising the excellent quality of care provided by our team to your husband. However, we're sorry if you feel there are some aspects that fall below your expectations. Please note that we welcome all feedback - as home manager, I offer an open-door policy to visitors during the...
My cousin has been in Hampton Care Home for nearly a year and every visit I have made makes me feel comfortable that she is in the right place. Difficult to actually rate the food as I haven't eaten there but there seems to be plenty and it looks pretty good. There are always plenty of staff, who treat my cousin well, and the home is always clean and tidy. As for value for money, it's difficult to comment when dementia requires extra nursing but I am more than content.
Thank you for your very positive comments about your loved one's care. The team and I are delighted to see how happy and thriving your cousin is at the home, and we very much welcome your feedback. She is certainly a character and is very popular with staff, and we all love listening to her stories.Best wishes Justyna Kirihettige Don
My mum has been cared for through her horrible fight with dementia, and they have been excellent with their care when dealing with her on the frontline. I can visit as a daughter, while also looking after Dad with dementia at home knowing Mum is totally looked after.
Thank you so much for your heartfelt feedback and comments, which mean such a lot to the team. We are very grateful that you chose our home for your relative's care. Your Mum was such a lovely person and it was our pleasure to welcome her to our family and look after her. As you can imagine, we miss her very much. Please accept, once again, our condolences on your loss.
Many of the services provided and staff have been excellent.
I feel that many of the lunch and evening meals could be better and tastier.
The annual fees have been increased at an exorbitant amount way above the COL.
Thank you for your kind feedback, and for working with our team to ensure that you receive the best possible care and support. We're so happy to have you as part of our Hampton family. I will pass on your comments to the team, who will be very happy to receive them. We also, acknowledge your...
Nice setting and gardens. Most rooms are quite large compared to other care homes. Nice gardens, but could be better maintained. Food is excellent, mainly freshly made, and balanced diet. Carers vary enormously from very good to very average. Communication between carers working different days and shifts leaves a lot to be desired. Outside telephones are often not answered. Activities team are excellent.
Many thanks for taking the time to review the home. It is a pleasure to have your mother here at Hampton she is very popular with our staff and other residents! We are so pleased to hear that you seem happy with the home and your mother's care overall, especially our menus and activities. Our...
My wife has been in Hampton Care Home for six months, she found it difficult to settle in the staff were very kind and supportive and she is now settling in. Unfortunately, her condition is deteriorating but the staff are doing a wonderful job of keeping her comfortable. The staff are very supportive of me and I feel very comfortable being at the home at all times, I thank them all.
Thank you for taking the time to review Hampton Care. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's very good to know that your wife was happy with us and enjoyed life at our home. Best wishes Justyna Kirihettige Don, Home Manager.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 31 July 2026Respite, Residential, Nursing, Dementia, Pallative
News (3) & Events (0)
- 31 Oct 2024
Hampton Care Home was delighted to be chosen as a setting for the film Wake, which premiered in London recently. The gritty ten-minute ‘short’ marks the writing and directorial debut...
- 31 Oct 2024
Hampton Care Home was delighted to be chosen as a setting for the film Wake, which premiered in London recently. The gritty ten-minute ‘short’ marks the writing and directorial debut...
- 31 Oct 2024
Hampton Care Home was delighted to be chosen as a setting for the film Wake, which premiered in London recently. The gritty ten-minute ‘short’ marks the writing and directorial debut...
There are no upcoming events for Hampton Care Home.
Awards / Recognitions (2)
- 27 Sep 2016Recipient: Hampton Care Home
- 01 Oct 2013Recipient: Hampton Care Home
Accreditations
There are no accreditations posted yet for Hampton Care Home.
Meet the Team (1)

Justyna came to Hampton as deputy manager in November 2022 and in February 2024 she was promoted to home manager. Previously, she established a dementia unit from scratch, leading this for over five years before making the move to Hampton Care Home.
Frequently Asked Questions about Hampton Care Home
What types of Care is Hampton Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hampton Care Home have?
There are 76 Single Rooms.
What are the Facilities & Services at Hampton Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hampton Care Home to the centre of Hampton?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Care Home to verify any information. View our terms and conditions. Hampton Care Home has an Enhanced Service -more info.