Hampton Care Home

My wife has been in Hampton Care Home for six months, she found it difficult to settle in the staff were very kind and supportive and she is now settling in. Unfortunately, her condition is deteriorating but the staff are doing a wonderful job of keeping her comfortable. The staff are very supportive of me and I feel very comfortable being at the home at all times, I thank them all.

All staff are full of dignity to all residents. 10/10.

It is a new experience to help someone through this stage of life, but I find the staff ready to assist in the unknowns, and that is appreciated.

My mother has been with Hampton Care for just over three months and I'm really pleased with the quality of her care. She's not someone who finds change easy, nor getting to know new people, and on top of that she'd previously been in and out of hospital and as a consequence had severe delirium at the time of entering the home. The first two months were really hard, not least for the care staff who showed enormous patience when dealing with her difficult behaviour. But they achieved a miracle and two months later the delirium lifted and Mum started smiling and enjoying life (the first smile I've seen in several years). She's now getting dressed in the morning (first time in over two years), eating in company, and even attending and enjoying activities. We still have occasional ups and downs but she's the happiest I've seen her in years. I really can't thank the staff enough - they've achieved a miracle.

The staff have been amazing and my father is being looked after incredibly well. He was given very little time when he was discharged from hospital, but with the care he is receiving he is doing so well.

Keeping the residents entertained is good. My main problem is the personal care of my mum and the cleanliness of her living accommodation.

Hampton Care Home has been very suitable for my mum as she settled well, and with her one-to-one support, she is able to go out and about daily. The home is open to suggestions and generally prompt if there is a concern. The atmosphere at the home is calm, which helps people living with a form of dementia.

I would definitely recommend this care home.

The only negative is the smell on the second floor and the heat is overwhelming! My mother loves fresh air so it’s not good on that point.

One issue is the reduced size of the activities and entertainment team. This works well during the week with a wide range of availability including outside entertainers. More staff being hired.

I have been pleased with the care my mum has received in the home. The staff are always smiling and make my mum feel valued. If I have any issue the staff come and rectify it immediately where they are able to. I would rate the home good to excellent.

I highly recommend Hampton Care Home.

Thank you Hampton Care Home.

The staff are all very helpful and polite.

My wife received excellent care at Hampton Care Home. she is treated with respect and dignity and her needs are always put first. The team have also shown me great kindness and regard. In what has been a challenging couple of months the team at Hampton Care Home have been outstanding.

My mum said:- "friendly, caring, knowledgeable staff. Sociable place but plenty of privacy if I need it."

I chose Hampton Care Home after seeing five others locally. They love and care for my Mym and know and understand her needs. There is much laughter during the activities and she especially enjoys bingo, gardening and seated exercises. There is compassion here for all the residents. I am pleased we chose Hampton Care Home for my Mum.

Mum has been in Hampton Care Home since July 2019 and has always been extremely well cared for. Covid lockdowns were hard to cope with but the staff did their best for us to keep in touch via video links and phone calls. Mum feels safe and secure there and although her health is now deteriorating the level of care, love and respect shown to her by the staff is very comforting and professional. Staff communicate with us as a family and since the arrival of the new Manager, the one area of concern, Management, has improved dramatically and a sense of stability throughout the Home is evident. The level of activities for all residents has recently increased and although Mum is now unable to take part in many due to frailty she is always encouraged to get involved in communal activities and was able to really enjoy the Jubilee party and a recent bbq. Mum is loved by many staff and she in return is very fond of them. Hampton Care Home is a wonderful Nursing Home and I would certainly not hesitate in recommending it.

Very good home for my husband! all care needs given to him by staff, they are very nice to him. Food fresh, help him washing, sit him in his chair, help him to bed, clean his room. Very good It's very good he is staying in the home. I'm ok, he is ok. Thank you.

Dad has been very well cared for at Hampton Care Home. The permanent staff - reception/admin/nursing and carers are all lovely and the full-time nurse on his floor is wonderful - keeping me up to date with Dad’s situation regarding doctors appointments and his general health especially whilst the home was closed to visitors during a Covid outbreak. Currently, there is a vacancy for another permanent nurse which will hopefully be filled soon as it’s more confusing for Dad when there is less continuity.

My mother couldn’t be better cared for. We are so pleased she came to live at Hampton Care. The staff are friendly and the medical care is excellent. Lockdown has been tricky but we have managed, with staff help, to maintain daily contact with my mother.