
Leaving a loved one at Hampton is as reassuring as you could wish - truly first rate.Laurence R(Son of Resident/Service User)

I cannot recommend Hampton Care highly enough.Bret S(Grandson of Resident/Service User)

The staff went out of their way to spend time with her and meet all her needSally C(Niece of Resident/Service User)

Leaving a loved one at Hampton is as reassuring as you could wish - truly first rate.Laurence R(Son of Resident/Service User)

I cannot recommend Hampton Care highly enough.Bret S(Grandson of Resident/Service User)

The staff went out of their way to spend time with her and meet all her needSally C(Niece of Resident/Service User)

Hampton Care Home is situated in the attractive London suburb of Hampton. The large, elegant purpose-built home was designed with generous rooms and wide corridors to give a spacious and airy feel, ensuring comfort and ease of movement around the home.
From the moment when residents enter the welcoming reception area, they get a sense of the quality of life and home-from-home feel that they can expect while living here.
Hampton...
Care Provided by Hampton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Care Home for full pricing details and T&Cs.
Contact Hampton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Justyna Kirihettige Don (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Visits for new admissions must be arranged by calling the care home at this time.
Parking
- Free on-site parking is available.
Hampton Care Home Reviews (63)
Hampton Care Home has a Review Score of 9.1 (9.118) out of 10, based on 17 reviews in the last 2 years.
Over all time Hampton Care Home has 63 reviews.
All staff are full of dignity to all residents. 10/10.
Dear Elaine, thank you for your kind words about the staff at Hampton Care Home, it is great to hear that they are doing their jobs well by respecting you and the other residents and ensuring everyone is well cared for. Regards, Justyna.
It is a new experience to help someone through this stage of life, but I find the staff ready to assist in the unknowns, and that is appreciated.
Thank you so much for taking the time to write such a lovely review. We have an amazing team who work hard to provide the best care and support for residents and their families. I will surely pass this on to the team who will be delighted to hear this lovely feedback.
My mother has been with Hampton Care for just over three months and I'm really pleased with the quality of her care. She's not someone who finds change easy, nor getting to know new people, and on top of that she'd previously been in and out of hospital and as a consequence had severe delirium at the time of entering the home. The first two months were really hard, not least for the care staff who showed enormous patience when dealing with her difficult behaviour. But they achieved a miracle and two months later the delirium lifted and Mum started smiling and enjoying life (the first smile I've seen in several years). She's now getting dressed in the morning (first time in over two years), eating in company, and even attending and enjoying activities. We still have occasional ups and downs but she's the happiest I've seen her in years. I really can't thank the staff enough - they've achieved a miracle.
Thank you for your very lovely comments about your mother’s care. The team and I are delighted to see how happy she is at the home. Your mother is very popular with staff and other residents and she enjoyed being with them, especially during activities. We truly appreciate your feedback and I will ensure this is passed on to my team who will be very happy to hear such positive feedback.
The staff have been amazing and my father is being looked after incredibly well. He was given very little time when he was discharged from hospital, but with the care he is receiving he is doing so well.
Thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. It really is pleasing to receive such positive and encouraging feedback. Your father is such a pleasure to look...
Keeping the residents entertained is good. My main problem is the personal care of my mum and the cleanliness of her living accommodation.
Dear Cindy, thank you for your feedback. We really appreciate it. We make sure that our residents live at Hampton Care comfortably. As I always mentioned at a relative's meeting, if there are any concerns please do not hesitate to contact me and we will ensure to action your concerns right away.
Hampton Care Home has been very suitable for my mum as she settled well, and with her one-to-one support, she is able to go out and about daily. The home is open to suggestions and generally prompt if there is a concern. The atmosphere at the home is calm, which helps people living with a form of dementia.
Thank you so much for the kind words. Your mum is so loved by everyone. Her smile and her sense of humour brightens everyone's day. I will surely share this lovely feedback with my team. Hope to see you again soon.
She liked the food and the care staff were very kind.
I would definitely recommend this care home.
Thank you for the kind review. It’s very pleasing to hear that you and your auntie had a positive experience with us. We are so proud of our home and the care and dedication shown by the team. Will share your kind words with the team.
Kind regards.
The nurses on the second floor are excellent, very informative and always have time for any queries and worries I have had.
The care staff have all been very kind to my mother, and overall very helpful,
Reception staff, again, really kind and friendly.
The only negative is the smell on the second floor and the heat is overwhelming! My mother loves fresh air so it’s not good on that point.
We have a...
All in all, the care has been commendable, with the 24-hour coverage providing a nurse on each floor. The care staff have increased since my father first arrived. Their care ensures all residents can be properly attended to. Until recently the team of nurses on his floor was stable but this has been temporarily disturbed by some staff leaving and the need for, albeit very effective, agency staff, continuity might have faltered but I am now impressed by the very professional approach they adopt. More permanent staff are expected. All are very approachable.
One issue is the reduced size of the activities and entertainment team. This works well during the week with a wide range of availability including outside entertainers. More staff being hired.
Thank you for taking the time to write such a lovely review of our home. We have an amazing team who works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. Your father is such a pleasure to look...
I have been pleased with the care my mum has received in the home. The staff are always smiling and make my mum feel valued. If I have any issue the staff come and rectify it immediately where they are able to. I would rate the home good to excellent.
Dear Lynn, many thanks for your very kind words, and for your support of Hampton Care Home. It is both a privilege and a pleasure to look after your mother. I will pass on your comments to the team, who will be very happy to receive them.
I also appreciate the understanding and kindness shown to me when I visit.
I highly recommend Hampton Care Home.
Kind regards,
Thank you Hampton Care Home.
Dear Bee, thank you for taking the time to review Hampton Care Home. We are incredibly proud of our home and the dedication shown by the team and we are delighted to hear that your experience was such a positive one. Our staff work so hard to provide a positive, home-from-home experience for all...
I feel happy that my father is in a safe and comfortable place and that all his needs are taken care of.
The staff are all very helpful and polite.
Kind regards.
My wife received excellent care at Hampton Care Home. she is treated with respect and dignity and her needs are always put first. The team have also shown me great kindness and regard. In what has been a challenging couple of months the team at Hampton Care Home have been outstanding.
Kind regards
Margie
My mum said:- "friendly, caring, knowledgeable staff. Sociable place but plenty of privacy if I need it."
I chose Hampton Care Home after seeing five others locally. They love and care for my Mym and know and understand her needs. There is much laughter during the activities and she especially enjoys bingo, gardening and seated exercises. There is compassion here for all the residents. I am pleased we chose Hampton Care Home for my Mum.
Thank you so much for the kind feedback. We have an amazing team who works hard to be able to provide the best care and support for our residents and their family. Your mum is a pleasure to look after and very much loved by our Hampton family. We are happy that you and your mum are part of our...
Mum has been in Hampton Care Home since July 2019 and has always been extremely well cared for. Covid lockdowns were hard to cope with but the staff did their best for us to keep in touch via video links and phone calls. Mum feels safe and secure there and although her health is now deteriorating the level of care, love and respect shown to her by the staff is very comforting and professional. Staff communicate with us as a family and since the arrival of the new Manager, the one area of concern, Management, has improved dramatically and a sense of stability throughout the Home is evident. The level of activities for all residents has recently increased and although Mum is now unable to take part in many due to frailty she is always encouraged to get involved in communal activities and was able to really enjoy the Jubilee party and a recent bbq. Mum is loved by many staff and she in return is very fond of them. Hampton Care Home is a wonderful Nursing Home and I would certainly not hesitate in recommending it.
Kind regards.
Very good home for my husband! all care needs given to him by staff, they are very nice to him. Food fresh, help him washing, sit him in his chair, help him to bed, clean his room. Very good It's very good he is staying in the home. I'm ok, he is ok. Thank you.
Thank you for taking the time to write such a lovely review of our home. We’re so happy to have you both as part of our Hampton family. I will pass on your comments to the team, who will be very happy to receive them.
Dad has been very well cared for at Hampton Care Home. The permanent staff - reception/admin/nursing and carers are all lovely and the full-time nurse on his floor is wonderful - keeping me up to date with Dad’s situation regarding doctors appointments and his general health especially whilst the home was closed to visitors during a Covid outbreak. Currently, there is a vacancy for another permanent nurse which will hopefully be filled soon as it’s more confusing for Dad when there is less continuity.
Thank you for your kind words and support. It's great to receive such a positive review. The nurses and care team work hard to build that relationship of trust and repour with you. I will pass your comments on to the team.
My mother couldn’t be better cared for. We are so pleased she came to live at Hampton Care. The staff are friendly and the medical care is excellent. Lockdown has been tricky but we have managed, with staff help, to maintain daily contact with my mother.
Thank you for your kind feedback, and for working with our team to ensure that your loved mum receives the best possible care and support. We’re so happy to have you both as part of our Hampton family. I will pass on your comments to the team, who will be very happy to receive them.
This wonderful home gave my mum a fantastic Christmas by organising an in house choir made up of all the staff, so the residence could experience Christmas carols even though outsiders not allowed into the home. Celebrating with a day of festivities (her Christmas party). The home was decorated beautifully from inside and out, the staff continued to smile and the home was filled with lovely laughter. My mum was so happy, and though her memory is poor she thoroughly enjoyed herself. Thank you.
Thank you for taking the time to write such a lovely review of our home. We have an amazing team who works hard to provide the best care and support for residents and their families and made sure we all had a fabulous Christmas. So it really is pleasing to receive such positive and encouraging feedback. Your mum is such a pleasure to look after and is very much loved here at Hampton.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 31 July 2026Respite, Residential, Nursing, Dementia, Pallative
News (3) & Events (0)
- 31 Oct 2024
Hampton Care Home was delighted to be chosen as a setting for the film Wake, which premiered in London recently. The gritty ten-minute ‘short’ marks the writing and directorial debut...
- 31 Oct 2024
Hampton Care Home was delighted to be chosen as a setting for the film Wake, which premiered in London recently. The gritty ten-minute ‘short’ marks the writing and directorial debut...
- 31 Oct 2024
Hampton Care Home was delighted to be chosen as a setting for the film Wake, which premiered in London recently. The gritty ten-minute ‘short’ marks the writing and directorial debut...
There are no upcoming events for Hampton Care Home.
Awards / Recognitions (2)
- 27 Sep 2016Recipient: Hampton Care Home
- 01 Oct 2013Recipient: Hampton Care Home
Accreditations
There are no accreditations posted yet for Hampton Care Home.
Meet the Team (1)

Justyna came to Hampton as deputy manager in November 2022 and in February 2024 she was promoted to home manager. Previously, she established a dementia unit from scratch, leading this for over five years before making the move to Hampton Care Home.
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