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The Harefield Care Home

Hill End Road, Harefield, Uxbridge, London UB9 6UX
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We can't thank everyone for the support you have shown to us allLisa H(Daughter-in-law of Resident/Service User)
The Harefield Care Home, Uxbridge
The Harefield Care Home, Uxbridge
The Harefield Care Home, Uxbridge

Set back on a quiet street in the quaint village of Harefield, near Uxbridge in Middlesex, The Harefield Care Home provides person-centred nursing and nursing dementia care to older people.

Spending time getting to know the people they care for, the team work hard to promote a lifestyle that residents enjoy, filled with things to look forward to each day. Whether it be participating in the wide ranging wellbeing and activities...  

Care Provided by The Harefield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,867From £2,056
Nursing Dementia CareFrom £1,867From £2,056

Contact The Harefield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rebekah Axford(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (40)

The Harefield Care Home Reviews (62)

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9.2

The Harefield Care Home has a Review Score of 9.2 (9.231) out of 10, based on 6 reviews in the last 2 years. Over all time The Harefield Care Home has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Stephen H (Son-in-law of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience

Care is excellent. The manager and staff are very cooperative.

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Review from I G (Husband of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience

My husband has settled well in this care home and is being looked after very well.

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Review from Lorraine F (Niece of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

Excellent staff. Uncle extremely settled. Clean. Well cared for residents. Nothing is too much trouble. Always keeping family informed. Thank you and well done.

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Review from Justine B (Daughter-in-law of Resident) published on 21 May 2019 Submitted via Postal Card
Overall Experience

Helpful staff, very caring.

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Review from Rosalind O (Sister of Resident) published on 10 May 2019 Submitted via Postal Card
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Extremely pleased that we chose this home for my sister. I can't praise enough the way my sister and relatives were treated by the staff. Excellent.

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Review from S G (Wife of Resident) published on 1 March 2019 Submitted via Postal Card
Overall Experience
The Harefield Care Home is a very caring home for all those with dementia and nursing care needs.

The carers are excellent, very patient and they get to know the patients really well. Activities are held every day, there are books and games, a TV, radio and the food is excellent. We personalise the bedroom with photos, pictures, own cushions etc which help to make it more like home.

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Review from B B (Wife of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

Staff are very good and caring.

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Review from C B (Son-in-law of Resident) published on 8 November 2018 Submitted via Postal Card
Overall Experience
It is always a pleasure to visit my mother-in-law as the staff are very caring with her.
They always try to get the best from her and make her cheerful.

The home always has a calm atmosphere.

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Review from P S (Daughter of Resident) published on 8 November 2018 Submitted via Postal Card
Overall Experience
The residents are treated with respect.

The carers work hard and know all the residents well and try to meet their individual needs. Good entertainment. Lovely soups and great cakes too.

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Review from Derek R (Brother of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience

My brother was treated very well at the home and got on well with all the staff, however, we feel that the home was understaffed. His bedroom at times we felt should have been disinfected more often, his false teeth could have been cleaned more often. On the whole however he was very happy living there for seventeen years until he passed away in March 2018. The staff were excellent towards the family at the funeral and especially the wake.

Reply from Claire Hurworth, Care Line Manager at The Harefield Care Home

I would like to thank you for taking the time and providing us with your valuable feedback. Your brother was our longest stay resident and everyone at The Harefield was very fond of him and he is greatly missed. Since March we have implemented a new cleaning program and products to ensure our home...  

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Review from L R (Niece of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience
Friendly and welcoming, but short staffed.
Sometimes my dad, even though next of kin, wasn't told some things, he should have been told. His room smelled of urine as well. His false teeth were a terrible state.
One of our relations complained about his room and his teeth.

On one occasion, he never had his harness on when he was in his wheelchair, which we found out and he fell out.

Reply from Claire Hurworth, Care Line Manager at The Harefield Care Home

I would like to thank you for taking the time and providing us with your valuable feedback. Your uncle was our longest stay resident and everyone at The Harefield was very fond of him and he is greatly missed. Since March we have implemented a new cleaning program and products to ensure our home is...  

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Review from Khurram H (Son of Resident) published on 12 September 2018 Submitted via Website
Overall Experience

Short-term placement at Harefield nursing home for a relative (nursing non-dementia section).

Poor staffing levels especially at night. Staff apologetically admit they cannot provide the service that they'd like to. High turnover agency meaning continuity of care difficulty.

My relative (the resident at care home) has a disability that means unable to move but can feel, speak communicate and is continent. She feels that she has been treated with little respect.

For example, last night she was left in the middle of the night after using bedpan soiled 'swimming' in her urine: very seriously threatening her pressure areas.

During the day she has had to wait long periods of time for simple personal care.

Since the start of her stay, we have complained to management every working day and have had conciliatory apologies and conversations with management.

Requested kosher or halal menu which the home has been unable to provide.

Avoid this home if you can.

Reply from Clare Sheehan, Careline Advisor at The Harefield Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We complete a monthly dependency review of residents in our home to ensure our staffing levels are reflective of individual Residents’ needs; this is overseen by the Area Director and Clinical...  

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Review from K W (Daughter of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

My mother has recently come to live at The Harefield Care Centre following her discharge from hospital. Like most families, we did not know anything about the world of nursing homes. The manager and deputy manager have been so helpful in what was a very stressful situation. The staff are so kind and welcoming and mum has now put on healthy weight as she is at last eating well. I can recommend the home to any families looking for a nursing home.

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Review from Oda P (Resident / Service User) published on 7 August 2018 Submitted via Postal Card
Overall Experience

They don't take any notice of all the screaming I have to put up with both day and night. Grossly understaffed. When I ring the bell it is too long to wait.

Reply from Clare Sheehan, Careline Advisor at The Harefield Care Home

We apologise that you feel that you have had to raise concerns and would like to thank you for taking the time to provide this feedback. Following the relatives and Residents meeting on 3 August 2018 where the Home Manager explained staffing levels and reiterated that they are reflective of...  

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Review from J S (Sister of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
The Harefield was taken over in November 2017 by the new owner and so far the relatives haven't seen or been introduced to anyone from the new company. The manager has tried to reassure families that she has requested certain things that need to be done, however, nothing has been done as yet.

The home's garden hasn't been touched and there are no summer plants. By now the garden is usually looking lovely for the residents to enjoy.

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Review from David P (Husband of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

My wife is being well looked after by a team of sympathetic, caring, kind, patient, happy and loving carers and staff that anyone could wish for. My family and I are happy with the way she is treated. We hope this carries on with the regular carers and not agency staff. I would be willing to increase my contribution to increase the regular carers wages.

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Review from D L (Wife of Resident) published on 25 April 2018 Submitted via Postal Card
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During weekdays a warm welcome is always given to everyone. The home is clean and rooms are well looked after. Care given to residents is very good, staff are all friendly and will answer any queries or questions an enjoyable home to visit.

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Review from Sue G (Daughter of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

The greeting we get is always extremely kind and attentive thank you.

All the staff are extremely good to my dad for which I am very grateful, excellent care.

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Review from Julie G (Daughter of Resident) published on 14 December 2017 Submitted via Website
Overall Experience

At first felt very happy with the care home as the care seemed pleasing and good but later felt the organisation of management was very poor with staff feeling exhausted and morale was at an all-time low with the lack of staff to cover shifts, therefore, the care wained. We were pleased to move my father elsewhere which we were very happy with. I feel our family would not recommend this care home.

Reply from Jayne Duck, Customer Services Administrator at The Harefield Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from Dianne B (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card
Overall Experience
My father is always well looked after and is very happy in the home.
He looks healthier and happier than he has done for 5 or 6 years and he has been in the care home for 4 years now.

The staff are doing an excellent job.

Reply from Jayne Duck, Customer Services Administator at The Harefield Care Home

Thank you for your review. Great to hear that your dad is happy and healthy and well looked after. The Bupa customer care team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (0)

News
  • 19 Sep 2025

    HC-One’s The Harefield Care Home in Uxbridge is inviting members of the local community to its regular Coffee Morning events, taking place on the last Thursday of every month at...

  • 18 Sep 2025

    HC-One’s The Harefield Care Home in Harefield, Uxbridge, Middlesex, was visited on Friday 27th June by MP for Ruislip, Northwood and Pinner, David Simmonds. Residents and colleagues of the HC-One...

  • 11 Jul 2025

    As the nation comes together to celebrate Armed Forces Day (28th June), HC-One’s Cedar House Care Home in Harefield, Middlesex, is proud to honour the lives and service of two...

Upcoming Events

There are no upcoming events for The Harefield Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for The Harefield Care Home.

Meet the Team (1)

Rebekah Axford
Rebekah AxfordJob Title:Home ManagerJoined: 2020
Introducing Rebekah Axford

Home Manager at The Harefield, Uxbridge

What does ‘kindness’ mean to you?

“Doing anything from the heart, going above and beyond what is expected, sacrificing your own needs and respecting others”

As a dedicated healthcare profession, Rebekah has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked at HC-One since 2020, Rebekah closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what made her choose to work in the care sector, Rebekah remarked:

“I find it satisfying and rewarding. Every day is different there isn't a day that is boring! I love working with people and helping people.”

Rebekah has also achieved much outside of work, with her proudest achievements coming in the form of summitting several mountains around the world such as Mt. Kilimanjaro, Mt. Kala, Patar/Base camp of Mt. Everest, Machu Pichu and also cycling in the Artic. Also achieving all possible driving licenses, PCV/LVG/HGV and so on.

Outside of work, Rebekah welcomes challenges and adventures, she enjoys adrenaline activities and being on the edge of her abilities.

If you would like to find out more about The Harefield, Rebekah would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Harefield Care Home to verify any information. View our terms and conditions. The Harefield Care Home has an Enhanced Service -more info.