Heatherwood Nursing Home are dedicated to providing
· High quality nursing and personal care
· A safe and friendly home
· A clean and homely ambience
· An enhanced quality of life
If you are considering a care home and planning for peace of mind, there’s nothing more reassuring than finding someone you can really trust.
Heatherwood Nursing Home, is a long established, small family run concern which has earned an excellent reputation for the highest standard of nursing care.
Group: Heatherwood Nursing Home Ltd
Person in charge: Jewin Vellara-Edwin (Manager)
Local Authority / Social Services: London Borough of Croydon Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Hearing Impairment • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Pre-assessment. Ages 50+.
Single Rooms: 22
Shared Rooms: 0
Rooms with ensuite WC: 10
Weekly Charges Guide: Nursing Care Single £850 – £1400 , Nursing Care Shared (per person) £750 – £1400 (These prices are only a guideline, please contact Heatherwood Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
The home is a 5 minute drive from Purley Town Centre. A brisk 10 minute walk from Purley railway station, and the 127 bus stop is opposite the home.
Visiting:
Our visiting hours are very flexible to ensure that families and their loved ones always are always able to be together.
Parking:
There is ample off street parking for 10 cars.
Latest Care Quality Commission* Report on Heatherwood Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Heatherwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Heatherwood Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Heatherwood Nursing Home is calculated as follows: ( (13 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.705 Points relating to the number of positive Reviews for Heatherwood Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.4 Target = 0.455
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Heatherwood Nursing Home has a Review Score of 8.1 (8.122) from 2 Reviews
Review submitted from a Postal Card by V T (Daughter of Resident) on Monday 19 March 2018. Relates to February 2018.
Staff very friendly.
Lots of activities.
Mum is treated with dignity.
How likely would you be to recommend Heatherwood Nursing Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Jewin Vellara Edwin, Manager at Heatherwood Nursing Home responded to this review on 19 Mar 2018:
Thank you for taking the time to share your experience of Heatherwood Nursing Home - Purley and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Heatherwood Nursing Home - Purley.
Review submitted from a Postal Card by Ann Marie C (Daughter of Resident) on Friday 16 March 2018. Relates to February 2018.
My mum has been in Heatherwood for 18 months now, when we first came to the home we were so happy with the cleanliness, staff friendly and caring. And we still are very happy. Mum has been so happy here, it's a really good home. We all feel at ease knowing my mum is being well looked after and we can see mum smiling.
How likely would you be to recommend Heatherwood Nursing Home? Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Jewin Vellera Edwin, Manager at Heatherwood Nursing Home responded to this review on 19 Mar 2018:
Thank you for taking the time to share your experience of Heatherwood Nursing Home - Purley and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Heatherwood Nursing Home - Purley.
There are currently no awards/recognitions posted yet for Heatherwood Nursing Home
There are currently no Care Home Idol entrants who have performed at Heatherwood Nursing Home